HOUSEKEEPING SUPERVISOR
Job Summary
The Housekeeping Supervisor is responsible for supervising Room Attendants, Housepersons, and Laundry personnel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
Essential Duties & Responsibilities
- Open housekeeping: check rooms inventory, assign rooms to room/suite attendants.
- Inspect rooms, complete reports, verify status reports; report clean suites to hotel from desk and/or load into automated property management systems.
- Supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
- Report status and/or discrepancies of rooms
- Monitor stock rooms and carts and designated inventories.
- Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
- Perform Room Attendant and/or Houseperson duties, as needed
- Assist in performance evaluations of Room Attendants and Housepersons, as needed
- Respond to special guest requests in a timely, friendly and efficient manner
- Responsible for providing initial, ongoing, refresher, and development training for all Room Attendants.
Supportive Functions
- In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Provide customer service to guests (internally/externally), including information about the hotel services, activities, and local attractions.
- Promote team member loyalty and empowerment.
- Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas
Specific Job Knowledge, Skill And Ability
- Read, write, and speak English fluently. Knowledge of other languages, especially Spanish is a plus.
- Knowledge of inventories, scheduling and productivity.
- High school math level required
- Ability to communicate effectively with the public and other team members verbally and in written form
- Ability to inspect 25 to 80 rooms per day
- Ability to clean rooms, when needed
- Physically able to move and/or operate large objects, such as: maid carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory
- Ability to follow and enforce all hotels standards, including safety procedures/standards and able to recognize and act in emergency situations.
- Knowledge of and ability to operate computer.
Work Experience & Education Requirements
- High School graduate or equivalent preferred
- At least 2 years of housekeeping supervisory experience in hotel preferred
- Four or more years hotel housekeeping experience.
BILINGUAL SALES RETENTION SPECIALIST
Summary
- Please note that while this role will operate remotely, it is required that the candidate resides in the United States (EXCLUDING THE BAY AREA).*
Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Bilingual Spanish speaking Customer Success Representative to provide a 5-star experience to our small business advertisers! As a member of the Customer Success team, you will be committed to supporting, consulting, and retaining our advertisers post-sale. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.
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What You'll Do
- You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
- You will consult and educate Yelp advertisers by answering a high volume of inbound calls and emails
- You will show clients the value of Yelp by highlighting their investment returns through ad performance metrics
- You will become an expert in Yelp’s advertising solutions and adapt product recommendations quickly to suit client needs - asking probing questions and handling objections will be critical to your success
- You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
- You will remain organized and efficient in a fast-paced environment
- You will consistently achieve/exceed monthly goals
- You will work with both English and Spanish speaking customers
What It Takes To Succeed
- You have a Bachelor's Degree or 3+ years of relevant client facing experience
- You possess written and verbal fluency in communicating with Spanish speaking customers
- You are technically proficient with computers and information systems
- You have strong communication (verbal and written)
- You excel with problem solving and troubleshooting
- You have experience in account management, sales, advertising, or small business (preferred)
- You have a love for local businesses and understand their importance in local economies
- You have excellent time management and organizational skills with the ability to track and complete numerous details
- You have the ability to handle tough conversations with business owners in a professional, solutions-oriented manner
- You have the ability to strike a balance between consulting and supporting as needed
- You are willing to receive and implement feedback
- You have the ability to embrace a fast paced and always-changing environment
What You'll Get
- Effective your first day: Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Target base salary is $52,500 + performance based incentives
Closing
At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.
Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).
We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488.
Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.
FRONT DESK AGENT
Job Summary
Accommodates guests of the hotel by performing the following duties. Essential duties and responsibilities of this position include the following (other duties may be assigned as needed) must be able to work a flexible schedule including weekends and holidays.
Essential Duties & Responsibilities
- Greets, registers, and assigns rooms to guests following established check-in/check-out procedures.
- Handles early check-ins professionally and according to standards
- Completes AM and/or PM checklists as assigned by a Supervisor, Front Office Manager, or MOD.
- Issues room keys and follows room key safety procedures.
- Transmits and receives telephone messages, Answers inquiries pertaining to hotel services; registration of guests, shopping, dining, entertainment, and travel directions.
- Handles all in-house guest requests for housekeeping amenities and Engineering issues through HotSoS or radio as needed.
- Follows up with all requests to ensure completion in a timely manner
- Keeps records of room availability and guests accounts
- Enrolls guests in Hhonors membership program as required by Hilton Corporation
- Follows all upsell procedures and incentive programs
- Makes reservations for in-house room extensions, walk-ins, and as needed as well as confirms reservations including sending email confirmation pages.
- Maintains knowledge of various room types and rates.
- Computes bills, collects payments, and makes change for guests.
- Makes restaurant, transportation, or entertainment reservations and arranges for tours.
- Utilizes the front office computer system.
- Answer all text messages from guests through the Kipsu system
- Answer all incoming calls promptly in a friendly, courteous, and professional manner in all dealings with guests, patrons, and other employees.
- Welcome hotel guests with a smile in person and over the phone, with an emphasis on fulfilling guest requests, and following instructions as well as Hilton and Resorts World Standards and procedures.
- Knowledge of the hotel and hotel areas.
- Provide information, recommendations, and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
- Retrieve mail, small packages, and facsimiles for guests as requested
- Arrange and confirm recreational, business, and dining activities both inside and outside the hotel for guests
- Respond to special requests for services including dry cleaning, special amenities, pre-arrival amenities, etc.
- Register VIP guests, as needed
- Promote Company marketing programs and distribute printed materials, as needed
- Handle any amenities from groups at check-in time
- Able to handle multi telephone lines and guests waiting in line in person.
- Able to handle guest concerns or complaints while using the HEART model and Make It Right program.
- Work closely with the bell desk staff to coordinate the efficient delivery of guest luggage and following up on guest requests.
- Distribute mail to the correct destination.
- Ensure that wake-up calls are entered accurately in the system. Log wake-up calls, faxes, notes, letters and mail, packages, and guests requests as needed.
- Able to perform the tasks related to a telephone operator, a reservation agent, a concierge, an engineer, a security officer and a housekeeper.
- Responsible for maintaining the front office area clean, organized, and stocked at all times including the lobby area as needed
- Able to handle hotel emergency procedures and situations with maturity and professionalism.
- Perform tasks and projects as delegated by the Front Office Manager, Front Office Assistant Manager, Sales or Resident Manager.
- May be placed as a PBX Operator, Front Desk Agent, Concierge, or Bell Captain as needed
- Provide courteous, professional, and friendly service at all times
- Able to solve day-to-day problems firsthand without having to contact a supervisor/manager as trained
- Other related duties.
Specific Job Knowledge, Skill And Ability
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information to resolve conflicts.
- Basic mathematical skills and considerable skill in the use and operation of a calculator to prepare moderately complex mathematical calculations without error.
- Ability to listen effectively and comprehend the English language to understand and obtain instructions and information.
- Ability to see and hear in order to observe and detect signs of emergency situations.
- Able to stand for a long period of time
Work Experience & Education Requirements
- High School Diploma or GED.
- Retail or related work experience required for a minimum of 6 months
- Must be able to communicate clearly with guests, customers, supervisor and fellow employees.
- Must be able to calculate figures and amounts and apply basic addition, subtraction and multiplication.
- Fluent in English mandatory
GUEST ROOM ATTENDANT
Job Summary
The Room Attendant is responsible for maintaining the cleanliness of the guest room.
Essential Duties & Responsibilities
- Check housekeeping cart for supplies, stock as needed.
- Greet guests immediately with friendly/sincere acknowledgement.
- Strip dirty linens / towels and remove used amenities from room/suite.
- Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms,
- dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available.
- Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.
- Replenish linen and guest amenities.
- Clean balconies, if applicable.
- Respond to special requests by guests (such as providing extra amenities or service time requests).
Supportive Functions
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
- Provide customer service to guests, including information about hotel services, activities and local attractions.
- Assist co-workers, as requested.
- Perform other duties and responsibilities as assigned or required.
Specific Job Knowledge, Skill And Ability
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
- Ability to arrive to work on time and when scheduled.
- Physically able to move large objects such as: carts, large bags of linen, ironing board.
- Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles
- Ability to read and recognize room/suite numbers.
- Ability to communicate effectively with guests and team members verbally or in written form.
- Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite.
- Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
Work Experience & Education Requirements
- High School graduate or equivalent preferred but not necessary
- 6 months to 1 year cleaning experience in housekeeping or janitorial services preferred.
- No special licenses or certificates required.
SECURITY SUPERVISOR
Job Summary
The Security Supervisor performs supervisory, as well as protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats to life and property. Maintain a safe and secure environment for guests, visitors, and team members.
Essential Duties & Responsibilities
- Supervise of shift in all aspects of the hotel operation during their shift.
- Supervise all investigations and special activities performed during their shift.
- Foot patrol of property, to identify possible Security threats and safety concerns. Effectively communicate all pertinent information to the Security Management, so appropriate action may be taken.
- To assist the Security management team in addressing Security and safety risks.
- When in the Security office, answer the phone and correctly fill Security logbooks.
- Respond and provide emergency first aid and CPR/AED
- Familiarized with the most direct routes around the complex as well as all daily events, so you can provide friendly and accurate information and directions to our customers.
- Locate and document any lost and found items.
- Operate the Fire Life Safety System and Public Address System, and be prepared to utilize these systems in case of an emergency.
- Escort company employees and customers to and from their vehicles as needed.
- Write Security reports and Engineering work orders.
- Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as a fire, fire or safety hazards and threats to life and/or property in a calm, rational, and persuasive manner. Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.
- To use a two-way radio to effectively communicate with others in the Security and other departments.
- Other duties as assigned by the Security Director.
Specific Job Knowledge, Skill And Ability
- Thorough knowledge of the building's layout, and a working knowledge of the surrounding area.
- Ability to effectively deal with internal and external customers, with patience, tact, and diplomacy.
- Ability to listen effectively, speak and write in English
- Ability to stand, walk continuously to perform essential job functions for the duration of the shift.
- Hearing and the ability to see potential unsafe situations.
- Perform tasks requiring bending, kneeling, and walking significant distances.
- Ability to follow verbal and written instructions.
- Ability to lift and carry objects up to 50 lbs.
- Ability to climb stairs and ladders.
- Ability to perform assigned duties in extreme temperatures.
Work Experience & Education Requirements
- Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
- Prior Hotel or contract Security experience preferred.
- Ability to perform Supervisor duties
- Florida State security guard license required.
- C.P.R. certified and first aid training preferred.
TECHNICAL MANAGER, OPENING CEREMONY, EVENT TIME JOB OPENING FOR CWC25
Department: Tournament Time Role
Location: Miami
Description
FIFA Club World Cup 25 OverviewAt FIFA, our vision is to unite the world through the power of football. The FIFA Club World Cup 25™ will bring together the best club teams from around the world to compete for the prestigious title. Hosted in the United States, this tournament will deliver an unforgettable experience for players, fans, and stakeholders alike. Now is your time to be part of history and join the workforce that will plan and execute this world-class event.
THE POSITION
Main Activities and Responsibilities
Reporting to the Head of Event Technical, Operations and Resourcing the Technical Manager – Opening Ceremony will be a key member of the FIFA Club World Cup 25 Ceremonies team and will work in close collaboration with other key individuals, functional areas and suppliers responsible for delivering technical and production elements of FCWC25 Opening Ceremony
The main responsibilities and oversight of the Technical Manager – Opening Ceremony for the FIFA Club World Cup 25™ include:
- Manage all technical aspects of the Ceremony in conjunction with the Stadium Entertainment Producer (INF) and the Stadium Entertainment Technical / Operations Manager (INF).
- Oversee Event Management Company (EMC) setup, operation, and bump-out of technical equipment.
- Supervise EMC technical vendors and suppliers and assist with any questions or concerns. Manage any technical vendors and suppliers outside of the EMC remit.
- Oversee and supervise production rehearsals, in collaboration with the EMC ·
- Act as the liaison between EMC technical production and INF, venue management, stadium technical staff, broadcast, other FCWC25 FAs, and other on-site stakeholders.
- Assist the EMC Technical Team with any request or needs.
- Understand the Broadcast operation, assist the Head of Production/Stadium Entertainment on any specific Ceremony Broadcast needs.
- Ensure all Ceremonies technical requirements are delivered on schedule and as planned.
- Address any technical issues both in planning and operational stages.
- Participate in all technical rehearsals and deliver post-rehearsal technical report.
- Ensure compliance with safety regulations and standards.
- Provide the Ceremonies Production leader post-ceremony technical reports.
- Work in full compliance with the FCWC25 Policies and Procedures and the Safety and Security rules and requirements
YOUR PROFILE
Candidates for this role should demonstrate:
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Experience
Education & Qualifications
- No Specific Education or qualification required but Technical or Trade qualifications such as: Electrical, Rigging, Audio Visual, Theatre craft etc would be highly regarded
Work Experience
- Min 3 years experience in event technical,Min 3 years experience in event technical, production or site management.
- Experience gained in: event agencies, music and entertainment, venue management, rental suppliers, audio visual suppliers, scenic/stage builders
- Experience with large scale events in stadiums, arenas, public spaces, theatres etc
Languages
- Fluent in English. Spanish and/or French proficiency is a plus
Technology
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
DIRECTOR OF BILLOR FREIGHT
About us
At Billor, short for "Bill of Rights", we are building the largest trucking ecosystem in the U.S., focused on empowering truck drivers. By integrating FinTech, Technology, and Freight Management, we help drivers achieve truck ownership and enjoy a higher quality of life.
Our mission is grounded in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and spend more time with their families.
We are now expanding our leadership team to build a “Bill of Rights” for Freight Brokers.
About the role
We are hiring a senior executive to lead our Billor Freight vertical. This person will be fully responsible for the vertical’s P&L, strategy, and execution. The focus will be on scaling partnerships with freight brokers and 3PLs, developing services tailored for brokers, and building the operational foundation for growth.
This is a Director-level role with a defined path toward a C-level position as the company continues to expand.
Responsibilities
- Own and manage the full P&L of the Billor Freight vertical, with a focus on Freight Brokers
- Lead and scale Billor Freight operations
- Drive commercial strategy and execution to grow revenue and margin
- Build and manage relationships with freight brokers, 3PLs, and logistics partners
- Design and implement freight services tailored specifically for brokers within the Billor platform
- Oversee day-to-day operations, ensuring service quality and cost efficiency
- Collaborate cross-functionally with product, finance, and technology teams
- Define and track KPIs to drive performance and accountability
Qualifications
- 10+ years of experience in the freight and logistics industry
- Leadership roles at both freight brokerages and carrier organizations
- Proven track record of owning a P&L and scaling operations
- Deep knowledge of broker-carrier relationships, pricing models, and compliance
- Excellent communication, leadership, and relationship-building skills
- High level of ownership, with the ability to execute in a fast-paced, high-growth environment
Extra details
- On-site in Miami, FL
- Health and dental plan
- Paid vacation
- Holidays off
- Annual bonus based on both company and individual performance
- Eligibility to the LTIP (Long Term Incentive Plan)
MAINTENANCE TECHNICIAN
NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services, and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.
Job Title: Maintenance Technician
Location: Miami Worldcenter, Miami, FL
Job Type: Full-Time
Job Summary: We are seeking a skilled and reliable Maintenance Technician to join our team at Miami Worldcenter. The ideal candidate will be responsible for performing a variety of maintenance tasks to ensure the smooth operation and upkeep of our retail environment. This role requires a proactive individual with a strong attention to detail and the ability to work independently.
Key Responsibilities:
- Perform routine maintenance tasks, including plumbing, electrical, HVAC, and carpentry repairs.
- Conduct regular inspections of the retail facilities to identify and address maintenance needs.
- Respond promptly to maintenance requests from tenants and management.
- Troubleshoot and repair equipment and systems to ensure optimal functionality.
- Maintain accurate records of maintenance activities and repairs.
- Coordinate with external contractors for specialized repairs and services.
- Ensure compliance with safety regulations and building codes.
- Assist in the implementation of preventative maintenance programs.
- Maintain a clean and organized work environment.
Qualifications:
- High school diploma or GED equivalent.
- Minimum of 3 years of experience in maintenance or a related field.
- Strong knowledge of plumbing, electrical, HVAC, and carpentry systems.
- Ability to read and interpret technical manuals and blueprints.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Valid driver's license and reliable transportation.
Preferred Qualifications:
- Certification in HVAC, electrical, or plumbing.
- Experience in a retail or commercial environment.
- Familiarity with building automation systems.
Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Ability to work in various environmental conditions, including heights and confined spaces.
- Ability to stand, walk, and climb ladders for extended periods.
Benefits:
- Competitive salary
- Employee discounts
TECHNICAL MANAGER, OPENING CEREMONY, EVENT TIME JOB OPENING FOR CWC25
Department: Tournament Time Role
Location: Miami
Description
FIFA Club World Cup 25 OverviewAt FIFA, our vision is to unite the world through the power of football. The FIFA Club World Cup 25™ will bring together the best club teams from around the world to compete for the prestigious title. Hosted in the United States, this tournament will deliver an unforgettable experience for players, fans, and stakeholders alike. Now is your time to be part of history and join the workforce that will plan and execute this world-class event.
THE POSITION
Main Activities and Responsibilities
Reporting to the Head of Event Technical, Operations and Resourcing the Technical Manager – Opening Ceremony will be a key member of the FIFA Club World Cup 25 Ceremonies team and will work in close collaboration with other key individuals, functional areas and suppliers responsible for delivering technical and production elements of FCWC25 Opening Ceremony
The main responsibilities and oversight of the Technical Manager – Opening Ceremony for the FIFA Club World Cup 25™ include:
- Manage all technical aspects of the Ceremony in conjunction with the Stadium Entertainment Producer (INF) and the Stadium Entertainment Technical / Operations Manager (INF).
- Oversee Event Management Company (EMC) setup, operation, and bump-out of technical equipment.
- Supervise EMC technical vendors and suppliers and assist with any questions or concerns. Manage any technical vendors and suppliers outside of the EMC remit.
- Oversee and supervise production rehearsals, in collaboration with the EMC ·
- Act as the liaison between EMC technical production and INF, venue management, stadium technical staff, broadcast, other FCWC25 FAs, and other on-site stakeholders.
- Assist the EMC Technical Team with any request or needs.
- Understand the Broadcast operation, assist the Head of Production/Stadium Entertainment on any specific Ceremony Broadcast needs.
- Ensure all Ceremonies technical requirements are delivered on schedule and as planned.
- Address any technical issues both in planning and operational stages.
- Participate in all technical rehearsals and deliver post-rehearsal technical report.
- Ensure compliance with safety regulations and standards.
- Provide the Ceremonies Production leader post-ceremony technical reports.
- Work in full compliance with the FCWC25 Policies and Procedures and the Safety and Security rules and requirements
YOUR PROFILE
Candidates for this role should demonstrate:
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Experience
Education & Qualifications
- No Specific Education or qualification required but Technical or Trade qualifications such as: Electrical, Rigging, Audio Visual, Theatre craft etc would be highly regarded
Work Experience
- Min 3 years experience in event technical,Min 3 years experience in event technical, production or site management.
- Experience gained in: event agencies, music and entertainment, venue management, rental suppliers, audio visual suppliers, scenic/stage builders
- Experience with large scale events in stadiums, arenas, public spaces, theatres etc
Languages
- Fluent in English. Spanish and/or French proficiency is a plus
Technology
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
AUXILIAR ADMINISTRATIVO.
📢 ¡Estamos contratando!
La Consejería de Trabajo, Migraciones y Seguridad Social en Estados Unidos, con sede en Nueva York, abre convocatoria para cubrir una plaza de personal laboral fijo con la categoría de Auxiliar Administrativo.
🗓 Fecha límite para presentar solicitudes:
Lunes 27 de mayo de 2025
📍 Lugar de examen:
Instalaciones del Consulado General de España en Nueva York
📌 La fecha y hora del examen se anunciarán junto con la publicación de la resolución de admitidos.
✅ Consulta las Bases de la convocatoria y postúlate ahora para formar parte del equipo de la Administración General del Estado en el exterior.
📎 Más información y formulario de solicitud disponibles en la web del Consulado General de España en Nueva York o en el portal de la Embajada de España en EE. UU.
STAFF ACCOUNTANT
Rentyl Management is a dynamic and growing property management company specializing in the restaurant industry. We are seeking a motivated and detail-oriented Senior Accountant to join our accounting team. If you have a strong background in Full Cycle Accounting, AP processing, Bank Reconciliations, Credit Card Receivables, and inventory experience with systems such as NetSuite and Craftable Inventory, we would love to hear from you.
Job Title: Staff Accountant
Job Description: The Staff Accountant will prepare and maintain financial records to track the organization's assets, liabilities, accounts payable (AP), accounts receivable (AR), reconciliation, revenue recognition, payroll recording, and other related financial activities.
Key Responsibilities:
- Perform general cost accounting and other related duties for the organization.
- Prepare monthly balance sheets, income statements, and profit and loss statements.
- Maintain the general ledger.
- Code invoices, set up new accounts, reconcile accounts, and close the monthly books.
- Reconcile bank accounts at least monthly, verify deposits, and address inquiries from banks.
- Reconcile cash disbursement accounts, payroll, customer accounts, and other financial accounts; manage accounts receivable collections.
- Verify and/or complete payment of invoices associated with accounts payable and ensure payments are charged to the appropriate accounts.
- Provide outside auditors with assistance; gather necessary account information and documents to perform annual audits.
- File tax forms with federal, state, and local government agencies.
- Coordinate with software vendors to maintain accounting software systems; recommend updates to enhance the accounting software.
- Manage the purchasing and invoicing system.
- Maintain knowledge of acceptable accounting practices and procedures.
- Perform other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Knowledge of general financial accounting and cost accounting.
- Understanding of and the ability to adhere to generally accepted accounting principles.
- Proficient with Microsoft Office Suite or similar software, and accounting software.
Preferred Skills/Abilities:
- Experience with Netsuite
- Experience with RealPage
- Experience with Sage Intact
Education and Experience:
- Bachelor's degree in Accounting, or related field, required.
- At least three years of related experience required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Rentyl Management, an entity of NDM Hospitality is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
DIRECTOR OF BILLOR FREIGHT
About us
At Billor, short for "Bill of Rights", we are building the largest trucking ecosystem in the U.S., focused on empowering truck drivers. By integrating FinTech, Technology, and Freight Management, we help drivers achieve truck ownership and enjoy a higher quality of life.
Our mission is grounded in freedom, responsibility, and efficiency, enabling drivers to maximize productivity and spend more time with their families.
We are now expanding our leadership team to build a “Bill of Rights” for Freight Brokers.
About the role
We are hiring a senior executive to lead our Billor Freight vertical. This person will be fully responsible for the vertical’s P&L, strategy, and execution. The focus will be on scaling partnerships with freight brokers and 3PLs, developing services tailored for brokers, and building the operational foundation for growth.
This is a Director-level role with a defined path toward a C-level position as the company continues to expand.
Responsibilities
- Own and manage the full P&L of the Billor Freight vertical, with a focus on Freight Brokers
- Lead and scale Billor Freight operations
- Drive commercial strategy and execution to grow revenue and margin
- Build and manage relationships with freight brokers, 3PLs, and logistics partners
- Design and implement freight services tailored specifically for brokers within the Billor platform
- Oversee day-to-day operations, ensuring service quality and cost efficiency
- Collaborate cross-functionally with product, finance, and technology teams
- Define and track KPIs to drive performance and accountability
Qualifications
- 10+ years of experience in the freight and logistics industry
- Leadership roles at both freight brokerages and carrier organizations
- Proven track record of owning a P&L and scaling operations
- Deep knowledge of broker-carrier relationships, pricing models, and compliance
- Excellent communication, leadership, and relationship-building skills
- High level of ownership, with the ability to execute in a fast-paced, high-growth environment
Extra details
- On-site in Miami, FL
- Health and dental plan
- Paid vacation
- Holidays off
- Annual bonus based on both company and individual performance
- Eligibility to the LTIP (Long Term Incentive Plan)
DIRECTOR, EXPERIENTIAL
Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
The Director of Experiential Marketing will lead the conceptualization and execution of immersive fan experiences and live events for Telemundo's FIFA World Cup coverage. This role will create memorable, culturally-relevant activations that connect Hispanic audiences with the World Cup across physical and digital touchpoints, while driving brand engagement.
This is a project/limited term position, unless otherwise amended or terminated as deliverables within this project are completed.
Key Responsibilities
- Develop and execute the experiential marketing strategy for Telemundo's FIFA World Cup, including fan festivals, viewing parties, and community events
- Design innovative experiential campaigns that bridge broadcast, digital, and in-person experiences
- Lead the creation of both large-scale marquee events and local market activations that engage Hispanic communities
- Collaborate with Partnership team to integrate sponsor activations into experiential programs
- Oversee vendor and agency relationships, including event production companies, creative agencies, and technology partners
- Manage and develop a team of experiential marketing professionals, providing strategic guidance
- Manage experiential marketing budget and resource allocation across multiple programs
- Develop measurement frameworks to track ROI and effectiveness of experiential initiatives
- Ensure brand consistency across all experiential touchpoints while maintaining FIFA guidelines
- Lead cross-functional teams including production, creative, digital, and local market teams
Qualifications
Required Qualifications
- Bachelor's degree in Marketing, Event Management, Communications, or related field
- 5+ years of experiential marketing experience, with proven success in large-scale sports or entertainment events
- Minimum 3 years of experience managing a team.
- Strong understanding of Hispanic market dynamics and cultural nuances
- Experience managing budgets and complex vendor relationships
- Proven track record of creating innovative experiential marketing campaigns
- Excellence in project management and cross-functional team leadership
- Strong presentation and communication skills in English and Spanish
- Experience with digital integration in experiential marketing campaigns
Preferred Qualifications
- Experience with FIFA World Cup or major sporting events
- Background in Hispanic media or marketing
- Knowledge of broadcast media integration with live events
- Understanding of AR/VR and emerging experiential technologies
- Experience with sponsor integration in live events
- Crisis management and live event troubleshooting experience
Success Metrics
- Event attendance and engagement metrics
- Social media impact and earned media coverage
- Sponsor satisfaction with activations
- Brand awareness and sentiment metrics
- Program ROI and budget management
- Safety and execution excellence
- Digital engagement with physical activations
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation.
AUXILIAR ADMINISTRATIVO.
📢 ¡Estamos contratando!
La Consejería de Trabajo, Migraciones y Seguridad Social en Estados Unidos, con sede en Nueva York, abre convocatoria para cubrir una plaza de personal laboral fijo con la categoría de Auxiliar Administrativo.
🗓 Fecha límite para presentar solicitudes:
Lunes 27 de mayo de 2025
📍 Lugar de examen:
Instalaciones del Consulado General de España en Nueva York
📌 La fecha y hora del examen se anunciarán junto con la publicación de la resolución de admitidos.
✅ Consulta las Bases de la convocatoria y postúlate ahora para formar parte del equipo de la Administración General del Estado en el exterior.
📎 Más información y formulario de solicitud disponibles en la web del Consulado General de España en Nueva York o en el portal de la Embajada de España en EE. UU.
FOOD RUNNER - THE WHARF
NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.
Our Benefits: Health, Dental, Vision, Free Life Insurance, Employee Assistance Program, 401k Plan Available, Discounted Hotel rooms Discount in F&B outlets, Development opportunities, Employee appreciation events, Recognition and Rewards Program, And Many more!
The Food Runner supports the Food and Beverage service team by performing support duties including running food& beverages to tables, bussing tables, delivering food to rooms/homes and maintaining dining areas.
Responsibilities:
- Serve food and beverage to guests according to standard operating procedures
- Efficientlyand professionally handle multiple incoming calls
- Carry food and beverage trays up to 10 pounds throughout dining area including going up and down stairs
- Perform cashiering tasks for delivery orders according to the set standards
- Ensures that all guest orders and related requests are carried out
- Must be able to drive resort vehicles to handle delivery orders
- Carry out other tasks and specials projects as assigned by management
Qualifications:
- Must be at least 18 years old
- Must have a valid drivers license
- Must have valid Motor Vehicle Insurance
NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
HOST
NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.
Our Benefits: Health, Dental, Vision, Free Life Insurance, Employee Assistance Program, 401k Plan Available, Discounted Hotel rooms Discount in F&B outlets, Development opportunities, Employee appreciation events, Recognition and Rewards Program, And Many more!
The Host is responsible for greeting and seating guests entering the dining room. They maintain the flow of the dining room and assist the bartenders and servers throughout the shift.
Responsibilities:
- Greet guests as they walk into the restaurant
- Help guests with reservations and guiding them to their table
- Optimize seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties.
- This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required
- Any other tasks assigned by manager
Qualifications:
- High school diploma or GED
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
HOUSEKEEPER - EMBASSY SUITES
NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.
Our Benefits: Health, Dental, Vision, Life Insurance, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, and much more!
We are currently seeking Housekeepers to join our team full time. The housekeeper is responsible for all housekeeping operations for a large resort property. Duties include clean and sanitize suites to company standards. Maintain positive relationships within the company.
Essential Responsibilities:
- Clean homes to company standards
- Replace dirty linens with clean/stain free linen
- Inspect and turn mattresses regularly
- Realign furniture and amenities according to prescribed layout
- Respond to guest queries and requests
- Deliver any requested housekeeping items to guest rooms
- Organize and restock chemical and amenity buckets at the end of the shift
- Follow all company safety and security procedures
- Report any maintenance issues or safety hazards
- Observe and report damage of the cottages
Requirements:
- High school diploma or equivalent preferred
- Bilingual - Spanish
- Knowledge of cleaning and sanitation products, techniques and methods
- Knowledge of cleaning sensitive materials
- Working knowledge of operating cleaning equipment
- Physical stamina and mobility including ability to reach, kneel and bend
- Ability to lift, push and pull required load (usually about 30lbs)
Preferred Competencies & Qualifications:
- Attention to detail
- Customer focus
- Reliability
- Listening skills
- Adaptability
- Planning and organizing
- Teamwork
- Integrity
- Honesty
- High energy levels
NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
MAINTENANCE ADMINISTRATOR
NDM is a family-owned hospitality business that started in F&B and is now expanding into vacation rentals. We are creating a new sector in hospitality by creating identifiable brands with consistent accommodations, services and amenities within the vacation rental space. Imagine combining the comforts of a vacation home with the experience and consistency of a world class resort.
We are currently seeking a Maintenance Administrator/Dispatcher to join our team. The Maintenance Administrator is responsible for administrative function for the maintenance department to assure all preventive schedules, system profiles, and daily routes are tracked and completed. The administrator must exhibit high level organization skills and proficiency in all aspects of computer software applications.
Responsibilities:
- Perform daily audits of systems, preventive schedules, route management, vendor scheduling, inventory, and invoice processing.
- Route Management
- Review daily staffing levels
- Forecast routes vs. staffing levels
- Adjust routes and assignments based on daily business goals
- Notification of staff of route modifications and assignments
- Tracking of time to completion
- Tracking of time of response
- Adjust work orders and assignments based on vendor requirements
- Completed Work Order Audit
- Preventive Schedule tracking and audits
- Weekly-Sundry
- Monthly-Fleet
- 60 Day-HVAC, Pool
- 90 Day-Full Unit Inspection and MMP
- 180 Day-Smoke and CO detector audit
- 365 Day-HVAC, Water Heater, Fire Extinguisher, Monitored Smoke and CO detector.
- Campaign Schedule tracking and audits.
- Weekly Inventory Audit
- Tracking of receivables
- Physical count
- Issuance of supplies
- Vendor Work Order
- Contact
- Audit
- Invoice processing
- Warranty Work Order
- Contact
- Audit
- Home Automation "smart home" Audit Daily
- Accounting
- Invoice Tracking
- Billing
- Verification of Guest Damages
- Manage smart home.
- Must be a self-starter and have the ability to self-teach.
- Work cohesively within and with other departments.
- Report and document all daily activities to Maintenance Manager
- Multi-task and effectively manage time.
- Effectively communicate guest concerns regarding maintenance and housekeeping to the proper departments and follow up to ensure the issue was taken care of in a timely manner and that the guest expectations were fully met
- Identify processes and areas of inefficiency and report finding to Maintenance Manager for modification.
Education & Experience:
- High School Diploma
- 1 year of hospitality experience
- 1 year of experience in call center operations.
- 1 year of supervisorial experience preferred
- 2 years of experience in a professional environment with Microsoft Office
- 1 year of experience with hospitality management software
- Excellent customer service skills in person and via the phone is required
- Ability to be a self-starter and innovate new processes
- Ability to communicate, written and oral, in English, Bilingual preferred
Physical requirements:
- Flexible and long hours sometimes required including working
- weekends, holidays, and hours exceeding 40+
- Ability to stand and work outdoors for long hours in both the heat and cold is required
- Must be able to lift up to 75lbs
- Ability to walk long distance is required
- Ability to sit for extended periods
General Requirements
- Maintain a warm and friendly demeanor at all times
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner
- Must be effective at listening to, understanding, and clarifying concerns raised by employees, homeowners and guests
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Maintain regular attendance in compliance with Luxury Residential Resorts Standards, as required by scheduling, which will vary according to the needs of the company
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to understand and apply complex information and data from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information
- Must be able to show initiative, including anticipating guest or operational needs
Our Benefits: Health, Dental, Vision, Free Life Insurance, 401k Plan Available, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, Employee appreciation events, Recognition and Rewards Program, And much more!
NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
STAFF ACCOUNTANT
Rentyl Management is a dynamic and growing property management company specializing in the restaurant industry. We are seeking a motivated and detail-oriented Senior Accountant to join our accounting team. If you have a strong background in Full Cycle Accounting, AP processing, Bank Reconciliations, Credit Card Receivables, and inventory experience with systems such as NetSuite and Craftable Inventory, we would love to hear from you.
Job Title: Staff Accountant
Job Description: The Staff Accountant will prepare and maintain financial records to track the organization's assets, liabilities, accounts payable (AP), accounts receivable (AR), reconciliation, revenue recognition, payroll recording, and other related financial activities.
Key Responsibilities:
- Perform general cost accounting and other related duties for the organization.
- Prepare monthly balance sheets, income statements, and profit and loss statements.
- Maintain the general ledger.
- Code invoices, set up new accounts, reconcile accounts, and close the monthly books.
- Reconcile bank accounts at least monthly, verify deposits, and address inquiries from banks.
- Reconcile cash disbursement accounts, payroll, customer accounts, and other financial accounts; manage accounts receivable collections.
- Verify and/or complete payment of invoices associated with accounts payable and ensure payments are charged to the appropriate accounts.
- Provide outside auditors with assistance; gather necessary account information and documents to perform annual audits.
- File tax forms with federal, state, and local government agencies.
- Coordinate with software vendors to maintain accounting software systems; recommend updates to enhance the accounting software.
- Manage the purchasing and invoicing system.
- Maintain knowledge of acceptable accounting practices and procedures.
- Perform other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Knowledge of general financial accounting and cost accounting.
- Understanding of and the ability to adhere to generally accepted accounting principles.
- Proficient with Microsoft Office Suite or similar software, and accounting software.
Preferred Skills/Abilities:
- Experience with Netsuite
- Experience with RealPage
- Experience with Sage Intact
Education and Experience:
- Bachelor's degree in Accounting, or related field, required.
- At least three years of related experience required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Rentyl Management, an entity of NDM Hospitality is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
MASSAGE THERAPIST PART TIME
Margaritaville is more than a place ' it's a State of Mind. A paradise where laughs are louder, and smiles are wider where we create and deliver fun & escapism.
We are looking for a Massage Therapist to join our team! Are you ready for an amazing, thrilling, fast-paced career in hospitality? Are you looking to enhance your talents and grow in the industry? We have an open opportunity to provide you with an amazing future as a part of our team.
Responsibilities
Therapist:
- Provide Spa services to guests in a timely, courteous and efficient manner.
- Escort Spa guests to and from treatment rooms, attending to any immediate needs throughout Spa visit.
- Assist in providing information to any inquiries and help to coordinate all guest requests for services.
- Promote and sell Spa retail products.
- Attend all trainings and meetings offered by the Spa.
Requirements:
Experience and Education Required
- Education
High School Diploma required
- Experience
Minimum two years' experience in similar position in Spa industry
Must have knowledge of general modalities and Spa products
Physical Demands
- Must be able to:
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
- Stand, sit, or walk for an extended period of time or for an entire work shift
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Use, carry, and operate all necessary office equipment using finger dexterity.
- Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
- Visually look at a computer for extended periods of time.
- Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.
Licenses or Certifications
- Must have a valid Florida State Massage license
Equal Opportunity Employer: NDM Hospitality is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.