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QUIERO TRABAJAR

CERTIFICADO DE TRABAJADOR REMOTO - OPERADOR DE CALL CENTER

Publicado: hace un mes

El Certificado de Trabajador Remoto de Buskeros es parte del Programa de Ayuda a los Candidatos y busca identificar y verificar las habilidades y competencias de sus Candidatos.

 

Los Candidatos al Certificado de Trabajador Remoto de Call Center deberán tener dominio del Español y/o el Inglés, y deberán manejar las herramientas básicas de su trabajo.

 

El Certificado conlleva la realización de dos evaluaciones, una de idomas y otra de Operador de Call Center, en la que se medirán sus capacidades de resolución de confictos, empatía y capacidad de convencimiento y de rebatir argumentos.

 

Igualmente los candidatos deberán realizar un VideoCV y un testimonial en video. 

 

Para finalizar el Certificado, los candidatos deberán asistir a por lo menos dos de cuatro webinars, en los que se les enseñarán a manejar las aplicaciones básicas del trabajo remoto.

 

Al final del Certificado cada mes, los usuarios certificados recibirán un diploma.

 

Igualmente, y por un pago de $17.00, los Candidatos Certificados podrán también optar por desplegar una insginia en su perfil, así como mostrar los resultados de sus evaluaciones para que los puedan ver los reclutadores.

 

 

 

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Jornada: horas Contrato: temporal Locación: remoto
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BUSKEROS INC

COLLETIONS TEAM LEADER

Publicado: hace un mes

Colletions Supervisor

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Microsoft Excel
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P&P TEAM, HUMAN RESOURCES

ATENCIÓN AL CLIENTA

Publicado: hace 2 dias

OPORTUNIDAD DE TRABAJO!

 

Empresa nacional solicita personal en sucursal Estelí para diversas areas. 

*Experiencia no indispensable.

*Disponibilidad inmediata. 

Mayor información contactarse al numero 83928834

WhatsApp o Llamada. 

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RICARDO ÁLVAREZ

ATENCIÓN AL CLIENTE.

Publicado: hace 6 dias

Oportunidad De Trabajo!

 

Empresa nacional solicita personal en diversas áreas. 

*Experiencia no indispensable.

*Disponibilidad inmediata. 

Mayor información contasctarse al numero 

WhatsApp 83928834.

Llamadas 89738408

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PRIVADO

ATENCIÓN AL CLIENTE- SIN EXPERIENCIA CON DOMINIO DE INGLÉS

Publicado: hace 2 semanas

Reconocida empresa a nivel mundial requiere para su operación URGENTE personal con dominio de un 80% de ingles, hombre o mujer con o sin experiencia, Salario de 25.000 + todo lo de ley+ bono de contratación, Turnos Rotativos.

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WEJOBCOL SAS

PROMOTOR

Publicado: hace 2 semanas

Se necesita promores y supervisores con o sin experiencia llamar por watasap 88620827 

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Redes sociales, Word, Word MIcrosoft Word
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IMPORTANTE EMPRESA

ATENCION AL CLIENTE

Publicado: hace 2 semanas

Empresa nacional ¨sucursal Estelí ¨ solicita personal para diversas áreas.

*Experiencia no indispensable.

*Disponibilidad inmediata. 

Mayor información contactarse al numero 

WhatsApp 83928834

Llamada. 89738408

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PRIVADO

CUSTOMER SERVICE REPS

Publicado: hace 2 semanas

Area del Puesto:

We are looking for Customer Service Reps for all of our projects.

 

If you: 

Live in Santiago

Have dominican Id or Work Permit

Speak excellent english

Are computer skilled

Have full time availability

 

send your eesume to drjobs@s2g.net

 

 

 

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Ingles servicio a clientes Computadora y
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SUPPORT SERVICES GROUP

AGENTE BILINGÜE CALL CENTER

Publicado: hace 3 semanas

Reconocida empresa a nivel mundial requiere para su operación URGENTE personal con dominio de un 80% de ingles, hombre o mujer con o sin experiencia, Salario de 25.000 + todo lo de ley+ bono de contratación, Turnos Rotativos.

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WEJOBCOL SAS

ATENCION AL CLIENTE

Publicado: hace 3 semanas

 ¨Oportunidad de Trabajo¨

 

Empresa nacional solicita personal en sucursal Estelí para diversas áreas. 

Mayor informacion contactarse al numero 

WhatsApp 83928834

Llamada 89738408

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PRIVADO

TRABAJO DESDE CASA **HOME OFFICE** 

Publicado: hace 3 semanas

EMPRESA MEXICANA REQUIERE URGENTEMENTE PERSONAL SERIO Y RESPONSABLE PARA ANALISTA  **HOME OFFICE**  (trabajar desde casa en apoyo covid-19)

 

ACTIVIDADES:

-Apoyo en funciones Home Office

REQUISITOS:

-Genero indistinto.

-Edad 18 a 42 años

-Escolaridad Bachillerato Terminado o en proceso.

-Manejo básico de computadora.

-Trabajo en equipo.

- Radicar en CDMX o Área Metropolitana

-Disponibilidad inmediata

OFRECEMOS:

-Excelente ambiente laboral

-Trabajo de Lunes a Viernes HOME OFFICE

-Descanso los fines de semana

-Contratación inmediata

-Becas

-Contrato indefinido

-Pago semanal $2,000

-Sueldo neto

-Crecimiento laboral a corto plazo

-Flexibilidad de horario

-Capacitación continua

  • SI TE INTERESA POR FAVOR MANDA TU CV POR MENSAJE WHATSAPP AL 56-13-99-30-55 PARA QUE TE AGENDE UNA CITA PARA ENTREVISTA (Sólo vía WhatsApp se tomarán en cuenta).

 

 

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CASA ALMA MÉXICO

TEAM LEADER

Publicado: hace 3 semanas

Essential Functions/Core Responsibilities 
-Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
-Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved  at a minimum weekly
-Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
-Ensure service delivered to our customers meets contractual Key ----Performance Indicator (‘KPIs’) and financial expectations
-Communicate expectations to employees and provide timely updates
-Provide subject matter expertise in handling escalated customer calls as needed
-Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
-Stay current on internal work processes, policies and procedures. ---Attend required manager development training
-Promote the Concentrix values through both behavior and attitude, including being an advocate for team members

 

Candidate Profile 
-Highly motivated individual with skills to develop and coach team members to achieve performance expectations
-Work well under pressure and follow through on items to completion
-Strong communication skills, both written and verbal
-Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
-Ability to mentor, coach and provide direction to a team of employees
-Willingness to work a flexible schedule

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MIcrosoft Word Microsoft Power Point Microsoft Excel Data Studio
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CONCENTRIX DOMINICANA

LATAM REGIONAL MARKETING MANAGER

Publicado: hace 3 semanas

The Regional Marketing Head will also own internal communications and staff branding and must be proactive in finding the best local stories that will have the most impact when communicated across Concentrix. Accordingly, the person who fills this role must have a proven ability to establish and maintain relationships with internal and external customers and be comfortable working in a global environment. 

 

Your mission:

Establish Concentrix as an Employer of Choice in your assigned region and strengthen our reputation
Positively impact talent attraction and staff retention at Concentrix
Position Concentrix as the most preferred and qualified partner of choice for our clients  
Lead strong business growth in your region
What you’ll be doing:

 

Financials

Work closely with Delivery, Account Management and Sales to support them to market and build a better local perception of Concentrix
Help achieve revenue, GM, EBITDA and OI financial targets
Improve candidate throughput from direct hiring channels by building a strong brand pull and reducing our cost per hire
Improve retention by working closely with HR to strengthen staff engagement and promote programs that build talent, reinforce a strong corporate culture and turn staff members into raving fans of our brand
Ensure the local execution of global marketing priorities
Assist with global marketing responsibilities including budget reporting of PR and advertising spend in your region
Assist with global marketing reports

 

Staff Branding

Produce compelling content for use in all forms of marketing that showcases Concentrix’ strengths and value to staff and prospective new hires
Develop and execute a structured internal communications program in your region that helps staff understand the big picture and how they fit in it
Develop internal and external marketing campaigns about non-traditional staff benefits such as a great working environment, career development, personal growth and more


Recruitment Marketing

Support our business to achieve hiring targets in your region
Drive greater candidate throughput from direct hiring channels
Drive deep engagement with job seekers across all social platforms
Lead the development of marketing assets and social media marketing

 

Customer Branding

Support Delivery in achieving its target of customer VOC score of >=9
Ensure Delivery leaders have access to marketing materials that specifically address our competitive advantage
Constantly execute content strategy to positively influence our clients’ perception of Concentrix

 

Internal Communications and CSR

Assist HR to promote staff engagement activities, advertising and the development of employer branding, ensuring advertising creative and placement reinforces Concentrix’ brand image
Create internal communications in support of global marketing efforts
Provide communications strategy and support to management for local CSR initiatives


Your skills, attributes and qualifications:

Experience developing and implementing marketing strategy for a global organization
Experience writing, presenting and driving business cases though a senior team
Demonstrated proficiency in writing compelling stories and press releases
Demonstrated public relations experience, including successfully pitching stories to the media
Experience creating internal and external video content for use

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CONCENTRIX DOMINICANA

RECRUITER

Publicado: hace 3 semanas

Essential Functions/Core Responsibilities 

  • Responsible for assisting with implementation and administration of recruitment programs
  • Receive, screen, and file incoming resumes, background, and reference checks
  • Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
  • Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates
  • Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates
  • Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools
  • Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting
  • Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role
  • Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process

Candidate Profile 
-Bachelor's Degree preferred
-Strong communication skills, both written and verbal
-Ability to multi-task, prioritize, and meet timelines on deliverables
-Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment
-Sense of professionalism and ability to develop relationships
-Strong attention to detail
-Ability to handle and maintain confidential information

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CONCENTRIX DOMINICANA

WORK AT HOME BILINGUAL CUSTOMER CARE APPLY TODAY!!

Publicado: hace 4 semanas

Who we are looking for:

 

This is a work at home position available for people currently living in Nuevo Leon, and active internet connection of at least 20mbps is required

 

We are looking for a bilingual (Spanish and English) representative to deliver world class customer support and build customer satisfaction.

Position Description

. Work at Home

· Receiving calls from clients.

· Answer Incoming Calls customer service Lines.

· Provide a high Level of professional and competent service assistance.

· Successfully complete and approve training and quality requirements.

 

 

Requirements

 

  • This is a Work at Home position an internet connection of at least 20 mbps is required.

· At Least 18 years old

· High school, GED or equivalent

· Experience in customer service or call center (Desired)

We offer:

40 and 48 hours schedules

Great Base Salary plus incentives

Law Benefits

1 or 2 Days off

Development opportunities

 

WhatsApp

8111978756

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SITEL

WORK AT HOME TECH SUPPORT APPLY TODAY!!

Publicado: hace 4 semanas

 

This is a work at home position available for people currently living in Nuevo Leon, and active internet connection of at least 20mbps is required

 

Who we are looking for:

 

We are looking for a bilingual (Spanish and English) representative to deliver world class customer support and build customer satisfaction.

 

Position Description

 

· Receiving calls from clients.

· Answer Incoming Calls customer service Lines.

· Provide a high Level of professional and competent service assistance.

· Successfully complete and approve training and quality requirements.

 

Requirements

 

· At Least 18 years old

· High school, GED or equivalent

· Experience in customer service or call center (Desired)

 

We offer:

 

Full time and part time schedules 30,40,48 weekly hours.

Great Base Salary plus incentives make more than $16,000 per month base salary plus incentives

Law Benefits

1 or 2 Days off

Development opportunities

Apply Today!!

 

WhatsApp 8111978756

 

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SITEL

ATENCION AL CLIENTE

Publicado: hace 4 semanas

Solicitamos personal en el departamento de Esteli en el área de atención al cliente.

*Experiencia no indispensable.

*Disponibilidad inmediata. 

Mayor información contactarse al numero

WhatsApp 83928834

Llamadas 89738408

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FABIOLA DURAN

CALL CENTER

Publicado: hace un mes

Aplica para la oportunidad, buscamos personal para áreas como
- Call center
-Servicio al cliente
Ofrecemos salarios desde $300 a $400 a la semana más bonos adicionales.
Requerimos:
- Manejo fluido de español
- Responsable, Honesta y comprometida
- Vivir en áreas de NY
- Espíritu Competitivo y emprendedor
- Mayor de Edad
- Con o sin experiencia en servicio al cliente

Envía tu CV a: vanessacv601@gmai.com

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DUBAY BUSINESS

WORK AT HOME CUSTOMER CARE APPLY TODAY!!

Publicado: hace un mes

This is a work at home position available for people currently living in Nuevo Leon, and active internet connection of at least 20mbps is required

 

Job Description:

Be part of the fastest growing video streaming startup (backed by some of the world's largest media companies) that is reinventing live television for the sport fan and cord cutting era.

 

We broadcasts most NFL, MLB, NBA and NHL games, all major soccer leagues, and a wide range of college and other sports. The company also broadcasts a wide variety of movies and entertainment programming including the FOX and NBC broadcast catalogs, Showtime, AMC…and much more to come! our service can be accessed on multiple platforms, including web, Android, iOS, tvOS, Fire TV, Android TV, Roku and Chromecast.

 

We are seeking:

 

We are looking for a bi-lingual (Spanish and English) representative to deliver world class customer support and build customer satisfaction and loyalty by troubleshooting all inquiries regarding our products over the phone and online. We need a resourceful and attentive individual who can make the best use of all tools and technologies to help resolve customer service issues. Candidates are expected to complete ongoing training to stay abreast of product, service and policy changes that will be relevant to our users. The candidate will also provide effective and timely resolution of a range of customer inquiries, and should strive for a one-call resolution of customer issues.

 

The ideal candidate is:

·        a fan of NFL, MLB, international soccer, and other major sports leagues

·        passionate about TV and movies from the United States of America

·        can talk to our subscribers about their favorite teams, shows, movies, etc.

·        a user of OTT services

 

 

Position Description

 

·        Receiving calls from our clients.

·        Answer Incoming Calls for tech support / customer service Lines.

·        Provide a high level of professional and competent service assistance.

·        Successfully complete and approve training and quality requirements.

·        Effectively communicates resolution to customer issues, summarize ideas and provide concise answers.

·        Process comments and notes in the system for each call, providing information for further calls to be reference to partners.

·        Search, analyze and provide information from the different systems to our clients. 

·        Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.

·        Ability to listen with empathy, use probing questions as needed to understand issues and proactively offer solutions to customers.       

·        Escalate issues to the coach when resolution is not available and follow the chain of command.

·        Create a positive impression of the brand whenever interacting with customers

 

Requirements

 

·        At Least 18 years old

·        High school, GED or equivalent

·        Experience in Technical support or call center (Desired)

·        Background Check successful.

. Above-average knowledge of tech-related elements (i e. Amazon Fire TV, Chromecast, Roku, iOS, Android, etc.)

 

 

Communications Skills

 

 

. Strong verbal communication (English and Spanish)

. Ability to read accurately using proper grammar, good enunciation and smooth flow (English and Spanish)

. Ability to write accurately using proper grammar, (English and Spanish)

. Ability to empathize with the customer.

 

 

Customer Service Skills

 

 

. Ability to build rapport.

. Ability to build and gain the customer trust by: listening & understanding and where possible. Exceeding their needs.

. Ability to identify and respond to customers’ needs

 

Listening Skills

 

 

. Effective Listening & comprehension Skills.

. Ability to actively listen to the customer

. Ability to assimilate a variety of information and make logical Consistent decisions.

 

 

Problem Solving Skills

 

 

. Ability to recognize and resolve problems

. Excellent Trouble shooting skills.

. Excellent negotiation skills.

. Ability to prioritize tasks in order of importance and manage time

·        Effectively to ensure deadlines are met

 

 

Benefits:

 

· 40 and 48 hours schedules available you can make more than $16,000 per month

· Great base salary plus incentives

· Law benefits

· 2 Days off

· Development opportunities

· Private parking lot

· Savings found

· Pantry vouchers

· Scholarships with the best universities

 

 

Apply Today!!

 

WhatsApp 8111978756

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Jornada: completo Contrato: fijo Locación: remoto
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SITEL

ATENCIÓN AL CLIENTE- SIN EXPERIENCIA CON DOMINIO DE INGLÉS

Publicado: hace un mes

Reconocida empresa a nivel mundial requiere para su operación URGENTE personal con dominio de un 80% de ingles, hombre o mujer con o sin experiencia, Salario de 25.000 + todo lo de ley+ bono de contratación, Turnos Rotativos.

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WEJOBCOL SAS