Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Desarrollador E-commerce con experiencia en integración BAC y WooCommerce.

DESCRIPCIÓN DEL PUESTO

Buscamos alguien RESPONSABLE para integrar un proyecto de pasarela de pago en WooCommerce y que conecte las llaves y funcionamiento de la pasarela con BAC (ya tenemos las llaves).

Con experiencia comprobada, enviar las 3 últimas integraciones realizadas como referencia (links)

EXPERIENCIA

• E-Commerce
• WooCommerce
• Wordpress con Elementor
• Reportería en pasarela de pagos
• Experiencia en pruebas de conexión
• · PHP, HTML, CSS y JavaScript

Integraciones de pasarelas de pago con BAC, Woocommerce y Wordpress

Enviar 3 referencias de las últimas pasarelas de pago integradas a: pablo@estudiomontenegro.net

APPLY HERE: https://www.linkedin.com/jobs/view/4137708302/?alternateChannel=search&refId=6jJa%2FZbQD%2FRY667rkydl3w%3D%3D&trackingId=OgsFQrzUIhUwhFT%2F64d8JQ%3D%3D&trk=d_flagship3_search_srp_jobs 

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

• PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
• Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.
  
  

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

We are seeking a talented and experienced Web Front-End Developer to join our team. In this role, you will be responsible for designing and implementing user-facing features for high-performance web applications. You will work closely with cross-functional teams to ensure seamless collaboration and deliver exceptional user experiences.

Responsibilities:

• Develop and maintain responsive web interfaces using JavaScript, TypeScript, HTML, and CSS.
• Build reusable and modular components using React to ensure scalability.
• Optimize web applications for maximum speed and performance.
• Collaborate with designers, backend developers, and product managers to translate UI/UX designs into functional interfaces.
• Troubleshoot and debug issues to ensure smooth user experiences.
• Implement and advocate for security best practices in web development.
• Write clean, maintainable, and well-documented code.
• Utilize tools like JIRA and Confluence to manage tasks and collaborate with the team effectively.
• Stay updated with emerging trends and technologies in front-end development.
  
  

Requirements:

• 5+ years of experience in web front-end development.
• Proficiency in JavaScript and TypeScript.
• Strong understanding of HTML5, CSS3, and modern web standards.
• Hands-on experience with React for building interactive UIs.
• Familiarity with performance optimization techniques and testing/debugging tools.
• Solid problem-solving skills and attention to detail.
• Excellent collaboration and communication abilities.
• Knowledge of security best practices in web development.
• Experience using task management tools like JIRA and Confluence.
  
  

Nice to Have:

• Experience with CI/CD pipelines.
• Exposure to backend technologies for better collaboration.
  
  

Why work for Launchpad?

• 100% remote
• People first culture
• Excellent compensation in US Dollars
• Hardware setup for working from home
• Work with global teams and prominent brands based in North America, Europe, and Asia
• Training allowances
• Personal time off (PTO) for vacations, study leave, personal time, etc.
• ...and more!
  
  

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story! Contact us today.

APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4419757006?gh_src=68a768c26us 

Feuji Inc is a global technology solutions company that strives to be a trusted partner in your digital transformation journey, with a focus on empowering your organization to shift IT from a cost center to a revenue generating powerhouse focused on Cloud, Data science, and Cyber security. We are an Award-Winning IT Professional Services & Consulting firm HQ in Dallas, nearshore office in Costa Rica and have offshore offices in India.

Job Title: Principal Software Engineer

Location: Remote – Costa Rica

Type: Contract

Summary:

The Principal Software Engineer will architect, innovate and create multi-disciplinary technical and functional solutions to complex business problems. This position provides technical leadership to development and design teams and oversees all technical aspects of projects. This candidate must design and implement reusable services that are highly scalable, secure, performant, and low cost to maintain and operate.

Essential Functions:

• Architect and lead the planning, design and development of new software solutions
• Working closely with Product owners and other stakeholders to understand the requirements and design software solutions to meet the product requirements
• Solves complex and ambitious problems by crafting elegant and impactful solutions and generates concise and effective analysis, reports, and presentation for both internal and external customers.
• Contribute to technical innovations along with defining coding standards
• Mentors and supports other members of the software development team and contributes to the software development best practices.
• Serves as an expert advisor to executives on the use of current and future technologies for optimal impact on current and future business strategies and results.
• Leads innovation across the organization by exploring new technologies, demonstrating how to leverage those discoveries through proof of concept and incorporating them into the platform.

Experience:

• Typically, 12+ years Hands-on object-oriented programming in Java or Python and/or Javascript (UI) frameworks.
• Experience in Architecting and Designing software solutions for enterprise-wide web application.

Skills:

• Experience working with cloud native CI/CD tools and technologies.
• Experience with micro service architecture, end-to-end UI/API integration, and knowledge of API protocols like REST, gRPC, and graphQL.
• Strong problem-solving skills and solutioning complex problems.
• Experience in drafting best coding practices and designing highly scalable, secure, and easy to maintain software solutions.
• Solid analytical skills with the ability to refine strategic, technical roadmaps and synthesizing to make improvements and recommendations.
• Ability to continuously drive results, display a high level of confidence, inspire and motive team performance.
• Able to architect, design, review and document high level and detail solutions.
• Provide hands-on support in implementing critical components across the entire stack, from front-end, middle-tier, back-end, infrastructure and data stores to automate and scale.
• Experience in building large scale platforms that deal with real-time complex transactions, and ability to troubleshoot distributed systems.
• Knowledge of core cloud services and serverless approaches, and infrastructure as a code
• Strong understanding of Application Security best practices and Security by design.

Thanks & Regards,

Mahi

Lead Technical Recruiter | Feuji, Inc

105 Decker court, Suite # 850, Irving, Tx, 75062

E: Mahi.v@feuji.com 

APPLY HERE: https://www.linkedin.com/jobs/view/4137597696/?alternateChannel=search&refId=bQGwj7YQa0QA6Cwyb8y%2Bag%3D%3D&trackingId=pEKda8pxXTTLtnB75EUjGQ%3D%3D&trk=d_flagship3_search_srp_jobs 

Description

At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment.

Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services.

As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues.

You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends.

Key job responsibilities

Responsibilities

Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be:

• Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession.
• Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved.
• Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions.
• Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited.
• Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time.
• Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies.
• Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores.
• Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations.
• Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones.
  
  

This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you!

Basic Qualifications

• 2+ years’ experience in customer service.
• Fluent communication and writing skills in English (+85%).
• Schedule flexibility (we support a 24x7 operations).
• 20MB download and 4MB upload internet speed availability.
• High School Diploma
  
  

Preferred Qualifications

• 3-4+ years of contact center or equivalent experience.
• Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities.
• Experience in providing consultation and guidance on human resources, benefits, or complex employee matters.
• Bachelor's degree or advanced college education in a related field included but not limited to; Human Resources, Business Administration or Organization Development.
• Experience dealing with customers and exceptional use of empathy skills.
• Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards.
  
  

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

APPLY HERE: https://www.amazon.jobs/en/jobs/2881128/myhr-live-support-advisor-s-mhls?cmpid=SPLICX0248M&utm_source=linkedin.com&utm_campaign=cxro&utm_medium=social_media&utm_content=job_posting&ss=paid 

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Data Entry Specialist at BairesDev

We are looking for Data Entry profiles to join our Talent Acquisition Team and participate in different projects made up of multicultural teams distributed throughout the world. This person must be proactive, detail-oriented, and demonstrate excellent analytical abilities as well as teamwork and multitasking skills. This is an excellent opportunity for professionals looking to advance their careers at one of the industry's fastest-growing companies!

What You Will Do:

- Support the Recruiting area in the identification and initial contact of potential candidates for our searches.

- Propose new alternatives to identify candidates.

- Identify opportunities for improvement in the area's current processes.

- Manage the notices in the different job portals with which we work and evaluate the candidates that apply to them.

- Identify and analyze professional profiles in job portals for the different searches we have open.

Here’s what we are looking for:

- Proactivity and the ability to work in a team.

- Paying close attention to detail in daily tasks.

- At least one year of previous work experience (a plus).

- Advanced English level.

How we do make your work (and your life) easier:

- 100% remote work (from anywhere).

- Excellent compensation in USD or your local currency if preferred

- Hardware and software setup for you to work from home.

- Flexible hours: create your own schedule.

- Paid parental leaves, vacations, and national holidays.

- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.

- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!

APPLY HERE: https://applicants.bairesdev.com/job/244/160043/apply?utm_source=linkedinjobposting&utm_medium=jobposting&utm_campaign=USA-20240821&lang=es 

Job Title

Technical Support Representative

Job Title: Technical Support Representative

Position type: Permanent

Location: San Jose, Costa Rica

Job family: Customer Support

Summary Of The Role

The Customer Support Analyst team are subject matter experts on our industry leading hospitality solutions who provide advanced level of support to customers and front-line support team members.

In This Role You’ll

• Provide efficient and prompt customer service, technical support and follow-up on customer requests, in adherence with Customer Support case and phone handling policies and procedures.
• Identify issues and source the necessary information to perform analysis and conduct investigations on cases to identify root and causes.
• Provide escalation support to internal and external customers as assigned.
• Actively contribute to identifying problems and opportunities for application and process improvement.
• Collaborate with Escalation Specialist and align with other verticals to support customer situations.
• Develop and maintain advanced user and technical skills on targeted Amadeus Hospitality products and related tools, as well as a functional knowledge of the hotel industry.
• Participate in the development and advancement of targeted Amadeus Hospitality products, including process documents, as well as participating in user acceptance testing to validate functionality and client/support accuracy.
• Ensure efficient and qualitative case handling by following the defined support process and tools.
• Work in line with, and in support of, existing help desk processes and defined service levels.
• Work effectively within and across departmental teams and peer groups, developing and maintaining collaborative partnerships, including responsibility to document and transfer cases to Tier 3 and/or Level 2/3 technical teams for advanced investigation.
  
  

About The Ideal Candidate

• Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.
• Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.
• Education: Tertiary qualifications (or equivalent) in a relevant discipline from a college of University.
• Relevant Work Experience: Two to four years of experience within a customer service/help desk environment, supporting software products or related technical training/experience as well as hospitality experience is required.
• Business Understanding:
• Hospitality industry knowledge.
• Equal amount of technical experience and customer service experience.
• Strong customer service, problem solving, time management and team building skills are essential.
• Analytical thinking.
• Exceptional verbal and written communication skills.
• Highly motivated with demonstrated ability to work in both a team environment and independently.
  
  

Skills

• Computing: High level of computer technical aptitude, Microsoft operating systems, networks and Salesforce.
• Language Skills: Proficient in English with additional language requirements based on geographic region.
• Specific Knowledge: Hospitality industry knowledge is required.
• Other: Basic server maintenance and SQL experience are a plus.
  
  

What We Can Offer You

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work hybrid.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
  
  

Working at Amadeus, you will find

En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.

Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.

Python Developer en BairesDev

Buscamos Desarrolladores Python Senior para sumarse al equipo de Desarrollo y participar en distintos proyectos conformados por equipos multiculturales distribuidos en todo el mundo. Buscamos personas proactivas, dinámicas y team players, con gran capacidad de organización, acostumbradas a manejar múltiples tareas y con marcada atención al detalle. Se trata de una excelente oportunidad para aquellos profesionales que busquen desarrollarse en una de las empresas con mayor crecimiento de la industria!

Estos desarrolladores enfrentarán numerosos desafíos técnicos, por lo cual deberán utilizar tecnologías actuales, involucrarse en el mundo mobile, de aplicaciones web, dispositivos, etc.

Principales responsabilidades:

- Crear sistemas y herramientas de automatización para configurar, monitorear y orquestar la infraestructura de datos y las tuberías.

- Crear servicios de integración de datos para ayudar a incorporar nuevos clientes lo más rápido posible.

- Mantener la confiabilidad, el rendimiento y el soporte continuos de la infraestructura de datos, proporcionando soluciones basadas en las necesidades de las aplicaciones y el crecimiento anticipado.

¿Qué Buscamos?:

- 5+ años de experiencia práctica en desarrollo de Python y Django.

- Experiencia deseable en el desarrollo con programación orientada a objetos.

- 3 años de desarrollo utilizando otros lenguajes de programación.

- Buenas habilidades con XML y bases de datos relacionales (Oracle / MS SQL / MySQL).

- Fuerte experiencia profesional trabajando con grandes estructuras de datos (incluyendo XML) y algoritmos.

- Nivel de inglés avanzado.

Qué ofrecemos para que tu trabajo (y tu vida) seja mais fácil:

- Trabajo 100% remoto: trabaja desde tu casa o donde quieras.

- Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.

- Hardware y software.

- Horarios flexibles

- Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.

- Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.

- Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.

¡Únete a nuestro equipo global!

APLICA AQUI: https://applicants.bairesdev.com/job/71/114457/apply?utm_source=linkedinjobposting&utm_medium=jobposting&utm_campaign=Remote-20250115&lang=es 

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

• PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
• Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.
  
  

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

We are seeking a talented and experienced Web Front-End Developer to join our team. In this role, you will be responsible for designing and implementing user-facing features for high-performance web applications. You will work closely with cross-functional teams to ensure seamless collaboration and deliver exceptional user experiences.

Responsibilities:

• Develop and maintain responsive web interfaces using JavaScript, TypeScript, HTML, and CSS.
• Build reusable and modular components using React to ensure scalability.
• Optimize web applications for maximum speed and performance.
• Collaborate with designers, backend developers, and product managers to translate UI/UX designs into functional interfaces.
• Troubleshoot and debug issues to ensure smooth user experiences.
• Implement and advocate for security best practices in web development.
• Write clean, maintainable, and well-documented code.
• Utilize tools like JIRA and Confluence to manage tasks and collaborate with the team effectively.
• Stay updated with emerging trends and technologies in front-end development.
  
  

Requirements:

• 5+ years of experience in web front-end development.
• Proficiency in JavaScript and TypeScript.
• Strong understanding of HTML5, CSS3, and modern web standards.
• Hands-on experience with React for building interactive UIs.
• Familiarity with performance optimization techniques and testing/debugging tools.
• Solid problem-solving skills and attention to detail.
• Excellent collaboration and communication abilities.
• Knowledge of security best practices in web development.
• Experience using task management tools like JIRA and Confluence.
  
  

Nice to Have:

• Experience with CI/CD pipelines.
• Exposure to backend technologies for better collaboration.
  
  

Why work for Launchpad?

• 100% remote
• People first culture
• Excellent compensation in US Dollars
• Hardware setup for working from home
• Work with global teams and prominent brands based in North America, Europe, and Asia
• Training allowances
• Personal time off (PTO) for vacations, study leave, personal time, etc.
• ...and more!
  
  

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4419757006?gh_src=68a768c26us 

About FullStack

FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We’re Most Proud Of

• Offering life-changing career opportunities to talented software professionals across the Americas.
• Building highly-skilled software development teams for hundreds of the world’s greatest companies.
• Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
• Our 4.5-star rating on GlassDoor.
• Our client Net Promoter Score of 68, twice the industry average.
  
  

The Position

We're Looking To Hire a Golang Developer To Join Our Team. You'll Work With Our Incredible Clients In One Of Two Ways

• Team Augmentation: You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis.
• Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.
  
  

What We're Looking For

• 3+ years of professional software development experience.
• 1+ years of hands-on experience with Golang in impactful projects.
• Advanced English is required.
• Successful completion of a four-year college degree is required.
• Ability to work through new and difficult issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of applications.
• Forensic attention to detail.
• A positive mindset and a can-do attitude.
• Experience working on Agile / Scrum teams.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
• Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
• Ability to consistently work 40 hours per week.
  
  

What We Offer

• Competitive pay in your local currency.
• 100% remote work.
• The ability to work with leading startups and Fortune 500 companies.
• English Classes.
• Ample opportunity for career advancement.
• Continuing education opportunities.
• Depending on your location other benefits may apply.
  
  

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.

APPLY HERE: https://talent.fullstack.com/jobs/de1e360a-aebf-43ee-98a1-22bb75a2238c 

Ahinko es una empresa líder en el sector de Tecnologia, comprometida con la innovación y la excelencia. Estamos en búsqueda de un talentoso Desarrollador Senior/Middle con experiencia en Java para unirse a nuestro equipo.

Responsabilidades:

• Desarrollar y mantener aplicaciones de alta calidad utilizando Java y Angular.
• Participar en todas las fases del ciclo de vida del desarrollo de software (SDLC), desde la concepción hasta el despliegue.
• Trabajar en colaboración con otros equipos para diseñar, desarrollar y implementar soluciones tecnológicas.
• Contribuir al mantenimiento y mejora de los sistemas de control de versiones de código fuente.
• Resolver problemas complejos y proporcionar soluciones eficientes y escalables.

Requisitos:

• Mínimo 2 años de experiencia profesional en desarrollo de software con Java (preferencia Java 11-23).
• Mínimo 2 años de experiencia trabajando con Angular.
• Conocimientos en .NET serán considerados como un plus.
• Experiencia en sistemas de control de versiones de código fuente.
• Excelentes habilidades de comunicación y capacidad para trabajar en equipo.
• Capacidad para resolver problemas complejos de manera eficiente y efectiva.
• Trabajo hibrido

Cómo Aplicar:

Envía tu CV y carta de presentación a info@ahinko.com  con el asunto "Candidatura desarrollador Java.

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4105037761/?eBP=CwEAAAGUhU7apGnBzS4989OHLZdn4_RmjuQNVKnRZr_dzjcNMZqYoNOF94_EBTU-OAGRaLQHVHpq7q7Pzhl64PXweAeGGzQtBpD0tPOFmluA5Flcyc_1iOnKwxsN0DTIuvxrGXaL1cdpy8BDVvcaIXZ6gYmkaA5fLDbz02LxSWSHc_Ni4RrdKQSMOOex2jQvGLp5rv7ODAztH490QU4S8zoA4d4pw0re6Rb1qHG9SPh0K_1JR10TLP7Zg6-mEJBGL4C-71QRI28sAa_WN-oFgNiwvQFTQUngsiDrKIRo4Y11uu8hdNXKLqZvS9O16tShWSGMcjogjCjLtpZMC-FHQYrXNdRklX3jyj4dYIFTOXAqTVREZAGnW-CoEzvQs_KnXcIy8oyJnL-BLGDLAKjQpB6q5CY_sTpdlsnoixeNHCE02lZcCbP1JmSPfZhtbm9SaCvQV89-DxNKErqI_eNr_U-dxrntIdWev9HNx45OP3O1TLOGiSgp1rjOOwdXGNAPoHc&refId=pZP5AOf9WQxgOifokznmtw%3D%3D&trackingId=1iIRraEFsU7UssQMTEw5fQ%3D%3D&trk=flagship3_search_srp_jobs 

About Siteline

Siteline is a Series A SaaS startup in the construction billing space. We're a team of 28 full-time employees who live and work remotely across the U.S. and Canada, with a small in-person office in San Francisco as well.

What problems are we solving?

We're on a mission to modernize finance for construction, an industry that employs 1 out of every 10 workers, but lacks good software tools to get the job done. Payments in construction are fundamentally broken — the antiquated billing process hasn't evolved in decades, and construction is one of the slowest industries to get paid in. We've found a unique wedge into this huge market and are growing quickly.

Why are we building this?

Millions of hardworking people are affected by this broken system — in turn making construction more expensive and inefficient for society every year. When everyone up and down the chain is on the same page with payments, contractors can focus on actually building, instead of mountains of paperwork. We're reimagining construction finance to help contractors get paid, grow their business, and build a better future for all of us.

As a Technical Support Representative on the Forms Team, you will play a crucial role in helping Siteline achieve its goals by supporting a fundamental part of our business. Working closely with the customer success team, you will assist customers in transforming PDF forms into customer fillable forms using our internal tool. This role offers the opportunity to build foundational skills for customer success while contributing to our mission of delivering value to our customers.

Responsibilities:

• Build forms using an internal tool to transform PDF forms into customer fillable forms.
• Ensure precise alignment and sizing of fonts to maintain consistency and quality.
• Work efficiently with PDFs and Excel to optimize form creation and processing.
• Assist customers with billing inquiries, including identifying and communicating math errors to the team.
• Collaborate with teammates on strategic projects as needed to support team objectives.
• Becoming proficient in navigating the Siteline platform and providing expert assistance to customers in troubleshooting technical issues.
• Conducting thorough investigations into complex technical issues reported by customers and providing timely and effective resolutions.
  
  

What We're Looking For:

• Fluent English writing skills (fluent speaking English preferred).
• Strong math skills, persistence, and attention to detail.
• Proficiency in computer skills, including Excel and email. Ability to manipulate PDFs (annotate, change, recreate) is essential.
• Excellent communication skills and fast learner. Ability to quickly learn construction vocabulary and associated variables.
• Highly motivated, results-driven, competitive, resilient, and fearless.
• Organized with strong time management skills.
• Strong internet connection.
• Collaborative team player.
  
  

Preferred:

• Availability in US Time zones (ET to PT)
• Previous experience in a SaaS company is advantageous
• Experience in building forms is highly desirable
• Familiarity with commercial construction accounting is a plus
• Experience working in a technical support role is a plus
• Experience with support tracking systems like Zendesk is a plus
  
  

Company values

Move Quickly, Together

Speed is our advantage, but alignment is our path to victory. We will go farthest, fastest if we work in unison. Prioritize the mission, establish clear owners and deliverables, and execute with confidence.

Reach for the Sky

We are curious, open-minded, and courageous. We challenge ourselves and each other to ask more questions, push boundaries, and deliver excellence every day.

Run Lean

Construction is a scrappy industry where companies must do more with less. Same here. Operate efficiently, optimize strategically, and always get the most bang for our buck.

Be the Steel

Builds fail when the foundation is faulty. The same is true for us. Exercise good judgment, deliver on your commitments, and know your capacity—every base has its threshold, after all. Most importantly, back your teammates. We're stronger than reinforced concrete when we support each other.

Build Our Fanbase

Our mission is to grow the size of the pie for everyone in construction. We only achieve that audacious goal if we keep our customers front and center. Work tenaciously to build smarter systems that solve real problems for our customers, positively impact their businesses and lives, and make them loyal fans.

Shoot Straight

We speak directly, candidly, and respectfully. We prioritize transparency, err on over-communicating, and understand that differing opinions and perspectives are part of a healthy company. Ultimately, it's okay to disagree with—but still commit to—the chosen direction.

At Siteline, we're looking for people with passion, grit, and integrity. We encourage you to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us!

APPLY HERE: https://job-boards.greenhouse.io/sitelineinc/jobs/4370499006?gh_src=25bb3b546us 

The Company

Telecom Networks is a Multilingual Contact Center and our ongoing pursuit for excellence in services is grounded in our human resources. Our mission is to provide first level Contact Center services by complying with the highest international quality standards and providing customized and flexible solutions according to the needs and objectives of each company we work with.

THE POSITION

We are looking for skilled Back Office Representative who will be responsible for indexing information into the digital systems. The company will rely on you for having accurate and updated data that are accessible through a digital database.

Our Back Office Representative are the relevant support for the campaign, who needs to be computer-savvy and have a keen eye for details and understanding data confidentiality principles is compulsory.

Requirements

• Advance English communication and written skills (mandatory.)
• 1+ year' experience in Call Center (mandatory.)
• Experienced with tools as MS Office Word, Excel, and PDF.
• Computer saavy.
• High school degree or equivalent.
  
  

OUR OFFER

• Interesting salary + performance bonus.
• Onsite position
• Long-term service!
• M-F shift availability.
• Goals and training to get them.
• A multicultural team to work with.
• Professional growth.
• Excellent organizational environment.
• Challenge your abilities.

APPLY HERE: https://telecomnetworks.breezy.hr/p/1adde5b43382-back-office-el-salvador 

Job Description

Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.

About The Role

Track and monitor the performance of PQLs within your region and their assigned projects, ensuring adherence to service level agreements (SLAs) and business objectives.

You Will

• Scheduling & Coverage: Adjust schedules to meet business needs and ensure 24/7 coverage to support operational requirements.
• Training & Development: Facilitate or coordinate training for new and existing PQLs to enhance their technical and operational capabilities.
• Incident Response: Serve as the first point of contact for escalations when PQLs miss pages on PagerDuty, taking appropriate action to resolve issues promptly.
• Workload Distribution: Collaborate with fellow PQL managers to maintain balanced workloads and consistent performance standards across teams.
• Partner Integration: Work closely with the Global Disbursement Network (GDN) team to monitor and analyze the success of new partner integrations and launches.
• Cross-Functional Coordination: Build strong partnerships with external stakeholders and coordinate action across Remitly squads to address daily operational needs and disbursement challenges.
• Proactive Program Development: Design and implement new initiatives to optimize PQL effectiveness in collaboration with the Senior Program Manager.
• Subject Matter Expertise: Provide guidance to the operations team on best practices for transaction handling and operational processes.
  
  

You Have

• 5+ years of experience in financial services, preferably within the remittance industry.
• 2+ years of managerial experience with a proven track record of leading successful teams.
• Strong project management skills with the ability to prioritize and execute in a fast-paced environment.
• Excellent communication skills for managing internal and external stakeholders.
  
  

Our Benefits

• In Site Subsidized Meals
• Transportation
• Premium Language Bonus
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Private Life Insurance
• On site Clinic and Remitly Doctor
• Continuous learning tools & certification programs
• Reduced Working Hours per Week (from 48 to 40)
• Two consecutive days off
  
  

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

APPLY HERE: https://remitly.wd5.myworkdayjobs.com/Remitly_Careers/job/Managua-Nicaragua/Senior-Team-Manager-PQL_R_103293?source=LinkedIn&gh_src=807b247a1us 

JetBrains IDE Services is a suite of B2B products intended to help developer productivity engineers deliver a better development experience across their organization. These products include IDE Provisioner, License Vault, Code With Me Enterprise, and AI Enterprise.

We are looking for an experienced Support Engineer to assist users of the IDE Services.

As part of our team, you’ll:

• Carry out deep investigations into users' issues to provide bug localization for our developers.
• Provide technical support via email, internal Slack channels, and other channels.
• Work with the bug tracker, processing new and old requests.
• Reproduce users' issues and create bug reports for them.
• Contribute to product development based on the customers' common problems and needs.

We expect you to have:

• Experience in the field of software engineering.
• Understanding of the software development process and continuous integration practice in particular.
• Essential system administration experience, including containerized applications and network protocols.
• Familiarity with Windows, macOS, and Linux.
• Excellent written English.
• Good communication skills.
• The ability and drive to "get things done".
• A thirst for learning and mastering new technologies.

It would be a plus if you have:

• Experience in technical support or in a customer-facing role.
• Experience in a QA position.
• Familiarity with cloud systems (AWS, GC, Azure) and containers (Docker, k8s).

We process the data provided in your job application in accordance with the Recruitment Privacy Policy (https://www.jetbrains.com/legal/privacy/privacy-recruitment.html)

APPLY HERE: https://www.jetbrains.com/careers/jobs/support-engineer-ide-services-customer-relations-1390/ 

Responsibilities:

• E-commerce Platform Management: Maintain, optimize, and update Shopify-based e-commerce websites to ensure optimal performance, user experience, and security.

• Custom Development: Design and develop custom Shopify themes and applications tailored to client or project requirements, ensuring a seamless integration with the Shopify ecosystem.

• Problem Solving: Identify and resolve issues related to website functionality, performance, and scalability in a timely manner.

• Front-end Implementation: Create responsive and visually appealing front-end interfaces using modern web technologies that align with brand guidelines.

• Back-end Solutions: Implement robust back-end logic to support custom functionalities, data processing, and integrations with external services or third-party tools.

• Integrations: Collaborate on and manage integrations with payment gateways, shipping solutions, CRM platforms, and other third-party applications.

• Quality Assurance: Test and debug code to ensure compatibility, usability, and high performance across browsers and devices.

• Collaboration: Work closely with designers, project managers, and other developers to deliver end-to-end solutions that meet business goals.

• Documentation: Maintain detailed documentation of development processes, custom code, and integrations for team collaboration and future reference.

• Stay Updated: Keep up with Shopify’s new features, updates, and industry best practices to suggest and implement improvements.

Technical Requirements:

• Core Proficiency: Strong command of the Shopify Liquid templating language, including its syntax, structure, and best practices.

• Front-end Expertise: Advanced knowledge of HTML, CSS, and JavaScript, with experience using front-end frameworks like React or Vue.js to build dynamic, interactive web applications.

• API Integration: Hands-on experience with APIs, particularly Shopify APIs, RESTful APIs, and GraphQL, for integrating custom features and external services.

• Back-end Familiarity: Working knowledge of back-end technologies such as Node.js or PHP, with experience building or maintaining server-side applications.

• Version Control: Proficiency in version control systems like Git, with experience in collaborative workflows (e.g., branching, merging, and pull requests).

• Performance Optimization: Experience in optimizing Shopify stores for performance, SEO, and accessibility, leveraging tools like Lighthouse or PageSpeed Insights.

• Tool Proficiency: Familiarity with development tools and environments like Shopify CLI, theme development frameworks (e.g., Slate or Dawn), and debugging tools.

• Database Knowledge: Understanding of relational or non-relational databases for handling data integrations or custom storage requirements.

• Cross-browser and Device Testing: Expertise in ensuring cross-browser and cross-device compatibility for seamless user experiences.

Preferred Qualifications:

• Experience with modern deployment processes, including CI/CD pipelines.

• Familiarity with e-commerce analytics tools and platforms like Google Analytics or Shopify Analytics.

• Knowledge of UX/UI design principles for e-commerce.

• Previous experience in a fast-paced Agile development environment.

• Ability to write clean, maintainable, and well-documented code following coding standards and best practices.

Soft Skills:

• Strong problem-solving skills with a proactive approach to challenges.

• Excellent communication skills for explaining technical concepts to non-technical stakeholders.

• Detail-oriented with a focus on delivering high-quality work.

• Team player with the ability to collaborate across different roles and functions.

• Ability to manage multiple projects and deadlines in a dynamic environment.

APPLY HERE: https://www.linkedin.com/jobs/view/4127700583/?alternateChannel=search&refId=CsKZs%2Fuw4btE2riOMySCrA%3D%3D&trackingId=6vRonzKqByNUVAt%2FApVFPw%3D%3D&trk=d_flagship3_search_srp_jobs 

Greetings from Rootshell Inc.

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Senior Frontend Engineer for one of our client, Please share your resume with current location & full contact info

Job Title: Senior Frontend Engineer

Location:Remote(LATAM)

W2 position

Job Description:

Skills:

8+ years of professional experience in frontend development using React, with a strong portfolio showcasing innovative and user-centric web applications. Strong coding skills using a typed programming language. Strong proficiency in TypeScript, HTML5, CSS3, and modern frontend frameworks (e.g., Next, Remix). Experience with state management libraries (e.g., Redux, Vuex) and asynchronous programming. Strong UX/UI design intuition and the ability to collaborate effectively with product and design teams. Experience in designing and consuming RESTful APIs and integrating frontend applications with backend services. Strong proficiency with version control systems (e.g., Git). Strong proficiency with build tools (e.g., Webpack), and frontend testing frameworks. Excellent problem-solving skills and a passion for delivering high-quality software solutions. Experience with server-side rendering and performance optimization techniques. Familiarity with CI/CD pipelines and automated testing frameworks (e.g., Jest, Cypress) is preferred. Previous experience in a leadership or ownership role for frontend applications is preferred. Knowledge of cybersecurity principles and best practices is desirable.

Education:

Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree is preferred.

Skills and Experience:

The Skills and Experience match parameters for the candidate are parsed from the Duties, Skills, and Education.

Required Skills:

TYPESCRIPT

REACTJS

CSS

WEBPACK

WEB UI

Additional Skills:

REDUX

HTML

PROBLEM-SOLVING

GIT

SELF MOTIVATED

USER EXPERIENCE DESIGN

PERFORMANCE OPTIMIZATION

CONTROL SYSTEMS

BACKEND SERVICE

SELF-STARTER

VERSION CONTROL

USER INTERFACE

CODING

AUTOMATED TESTING

UI DESIGN

USER INTERFACE DESIGN

CONTINUOUS INTEGRATION/DELIVERY

VUE.JS

APPLY HERE: https://www.linkedin.com/jobs/view/4127596332/?alternateChannel=search&refId=CsKZs%2Fuw4btE2riOMySCrA%3D%3D&trackingId=RC04y2h7MzRZ3nYtWdBCBA%3D%3D&trk=d_flagship3_search_srp_jobs 

Naveen@rootshellinc.com 

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

QA Engineer at BairesDev

We are looking for a talented QA Engineer to join one of our Commercial Teams. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of a significant product that brings numerous business opportunities to BairesDev. You will be responsible for the entire testing cycle, from creating and executing test cases to automating test processes. Your deep understanding of the application's intricate workflows will enable you to envision and rigorously test complex scenarios, ensuring that the software solutions delivered align with the broader objectives of the Commercial Tribe. Communication and foresight are key in this role to automate what truly brings value and proactively address potential issues.

What You Will Do:

- Own the automation framework for the project, ensuring its efficiency and reliability.

- Automate test cases and create comprehensive test cases.

- Execute test cases and ensure the highest quality standards are met.

- Participate actively in scrum ceremonies, providing valuable insights into the QA process.

- Identify and implement improvements to the QA process within the team.

Here is what we are looking for:

- 4+ years of experience in manual testing, including regression suites, smoke testing, and performance testing.

- 2+ years of experience in end-to-end automation.

- 2+ years of experience in API automation.

- Experience writing queries in any SQL database.

- Advanced English level.

Nice to have:

- DevOps knowledge.

- Experience with Postman.

- Experience with Cypress.

How we do make your work (and your life) easier:

- 100% remote work (from anywhere).

- Excellent compensation in USD or your local currency if preferred

- Hardware and software setup for you to work from home.

- Flexible hours: create your own schedule.

- Paid parental leaves, vacations, and national holidays.

- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.

- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Apply now and become part of a global team where your unique talents can truly thrive!

APPLY HERE: https://applicants.bairesdev.com/job/27/243446/apply?utm_source=linkedinjobposting&utm_medium=jobposting&utm_campaign=Remote-20250115&lang=es 

En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.

Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.

Desarrollador React Frontend en BairesDev

Ser un Desarrollador React Frontend en nuestro equipo de Desarrollo es ser un solucionador de problemas a tiempo completo. Esperamos que tus habilidades sean una combinación de experiencia, conocimientos e independencia. La Innovación es también el corazón de la estrategia en BairesDev. Por lo tanto, si estás dispuesto a asumir las tareas más complejas y ser un experto en tu stack tech en React, entonces probablemente seas uno de esos talentos únicos que estamos buscando para formar parte de nuestro equipo.

En esta posición, afrontarás numerosos retos técnicos, por lo que deberás utilizar las tecnologías actuales, involucrarse en el mundo de los móviles, de aplicaciones web, dispositivos, etc.

Actividades Principales:

- Diseñar soluciones prácticas para resolver problemas.

- Participar en las revisiones de código y pruebas.

- Proporcionar la tecnología para una plataforma que facilite las solicitudes mensuales.

- Trabajar con Big Data y análisis predictivo en un sistema distribuido.

- Colaborar con el equipo de Desarrollo, Product Owners, servicios al cliente, a fin de innovar y ejecutar tareas

¿Qué Buscamos?:

- 4+ años de experiencia en React.

- 4+ años de experiencia en desarrollo Front End con sólidas habilidades en JavaScript, CSS3 y HTML5.

- 1+ año de experiencia en desarrollo de aplicaciones Web usando ReactJS, Flux, Redux, Relay, entre otros.

- Experiencia trabajando con otros Frameworks de Javascript tales como Angular, Backbone, Marionette.

- Experiencia trabajando con ES2015 (ES6 / ES7).

- Experiencia con comandos de línea, APIs y desempeño al lado del cliente.

- Estar familiarizado con los conceptos básicos de programación, estructura de datos, tipos de variables e idiosincrasias.

- Nivel de Inglés avanzado.

Qué ofrecemos para que tu trabajo (y tu vida) seja mais fácil:

- Trabajo 100% remoto: trabaja desde tu casa o donde quieras.

- Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.

- Hardware y software.

- Horarios flexibles

- Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.

- Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.

- Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.

¡Únete a nuestro equipo global!

APLICA AQUÍ: https://applicants.bairesdev.com/job/169/161854/apply?utm_source=linkedinjobposting&utm_medium=jobposting&utm_campaign=Remote-20250115&lang=es 

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.

A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.

You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.

You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored!

Your future at Kyndryl

This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills And Experience

• Knowledge of Windows, Mac operating systems
• Support help desk knowledge
• Troubleshooting and problem-solving skills
• Customer support knowledge
• Active listener with flexibility to modify approach and adapt to customer needs
  
  

Preferred Skills And Experience

• 0 to 6 months of experience working with Windows, Mac operating systems
• Troubleshooting and problem-solving expertise
• Support help desk experience
• Customer support experience
• Experience modifying approaches and adapting to customer needs
  
  

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

APPLY HERE: https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Heredia-Costa-Rica/Technical-Support-Representative_R-27727-1?source=REC_APPLICANT_SOURCE_LinkedIn 

Job Title: IT Support Engineer / Office Assistant

Job Purpose:
This position primarily provides technical support to one of Excello's key clients and assists with office operations. The role involves remote support for Windows and Mac systems, networking, cloud platforms, and various online tools. Additionally, the position requires handling administrative tasks such as documentation, communication, scheduling, and billing support.

Duties and Responsibilities:

Technical Support:

• Set up and maintain computer networks.
• Configure and install printers, routers, access points, and firewalls.
• Perform software installations, updates, and recoveries.
• Troubleshoot hardware and software issues for servers and workstations.
• Remove viruses, malware, and unwanted software.
• Optimize system performance and perform routine maintenance.
• Back up data before performing any technical work.
• Upgrade hardware components (RAM, hard drives, network cards, etc.).
• Provide support for cloud solutions like Microsoft 365, SharePoint, and Google Workspace.

Office Assistance:

• Answer and direct phone calls; take and relay messages.
• Document technical support tasks using relevant software (e.g., Autotask, IT Glue).
• Manage support emails and schedule appointments.
• Assist with research on technology-related issues and solutions.
• Create and follow up on quotes and purchase orders.
• Support billing processes and vendor communications.
• Assist clients in person and resolve queries promptly.

Qualifications:

• Education: Associate’s Degree in a relevant field.
• Experience:
  • Minimum 3 years in technical support.
  • 5 years in customer service (required).
• Skills:
  • Proficiency in Windows and Mac operating systems.
  • Networking and computer knowledge (certifications are a plus).
  • Excellent English communication skills (verbal and written).
  • Strong organizational and time management skills.
  • Customer-focused with a friendly attitude.
  • Coachable and eager to learn.
    
    

APPLY: https://excello.applytojob.com/apply/ZVMdgaeDsX/IT-Support-Engineer-Office-Assistant