Detalles del trabajo

Area del puesto: Servicios Generales / Varios

Publicación: hace un mes
Ubicacion del puesto: Florida - Estados Unidos
Trabajo remoto: No


Ultimate Software is seeking a passionate and engaging IT Controls Analyst to work with teams across the company to reinforce our customer and prospect trust in our people, processes and technology. The analyst will be responsible for handling all internal and external requests in relation to Ultimate Software Privacy, Risk and Compliance programs. Conduct assessments to identify and make recommendations on information risk and control optimization. A qualified candidate is someone who has a can-do attitude and is passionate about quality, and truly enjoys what they do. The IT Controls Analyst will coordinate and participate in different efforts throughout the Privacy, Risk and Compliance department including assistance and support with customer facing deliverables. 

Here at Ultimate Software, we truly put our people first. We strongly believe in teamwork, and we encourage and trust our people to reach higher, learn more, and live up to their potential. Ultimate is ranked #1 on Fortune's Best Places to Work in Technology for 2020 and #2 on the 100 Best Companies to Work For list in 2020. Ultimate is also ranked #2 on Fortune’s 75 Best Workplaces for Women and #9 on its Best Workplaces for Diversity list. Learn more about US here:

Job Responsibilities:

  • Manage and respond to customer compliance requests and security assessment questionnaires.
  • Assigns requests and/or questions to different teams, team members, and resources as needed.
  • Support the sales process by assisting in Request for Proposals (RFPs) and in compliance discussions with prospects.
  • Work closely with different teams across the organization to timely and accurately respond to customer requests and security assessment questionnaires
  • Maintain a repository of standard responses and documents used to fulfill request
  • Conduct compliance assessments by understanding business objectives, structure, policies and procedures, internal controls, and external regulations
  • Document systems, processes and controls using narratives
  • Assess the effectiveness of internal controls over key IT risk
  • Identify and recommend business process changes resulting in strengthened internal controls
  • Collaborate with control owners to implement process changes and track to completion
  • Produce quality and professional deliverables reflecting Ultimate Software's brand
  • Provide reporting to management in a timely manner
  • Provide excellent customer service to internal and external customers
  • Skills / Qualifications:

  • Knowledge and experience on general IT control testing
  • Knowledge and understanding of SaaS "Software as a Service", and Information Technology concepts
  • Knowledge and solid understanding of IT audit, information security, risk management, regulatory and compliance
  • Strong written and verbal communications skills
  • Excellent writing and editing skills
  • Customer service attitude and orientation
  • Experience successfully supporting internal and external customers
  • Solid time management skills
  • Ability to work and deliver multiple projects with well defined timelines and deadlines
  • Ability to work well in a team environment
  • Ability to be flexible and prioritize to meet deadlines
  • Detail-oriented, and accountable
  • Education/Certification/License:

  • Bachelor’s Degree in Management Information Systems or related fields
  • 2-3 years of work experience in security, risk management, customer service, technical writing or similar role
  • Experience with industry certifications and regulations: ISO Certifications, SOC 1 and SOC 2, Sarbanes-Oxley Act (SOX), GDPR.
  • Experience with vendor assessment frameworks and tools (e.g.: Standardized Information Gathering Questionnaire - SIG, Consensus Assessments Initiative Questionnaire - CAIQ)
  • Preferred Qualifications:

  • Language: French and German preferred
  • Physical Requirements:

  •  This component is important and key for compliance with the Americans with Disabilities Act (ADA).
  • Travel Requirements:

  • Minimal
  • This job description has been written to provide an accurate reflection of the current job and to include the general nature of work performed. It is not designed to contain a comprehensive detailed inventory of all duties, responsibilities, and qualifications required of the employees assigned to the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

    Ultimate Software will reasonably accommodate employees with disabilities as defined by the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) and other appropriate statutes. If you are an applicant and need a reasonable accommodation when applying for job opportunities within the Company or request a reasonable accommodation to utilize the Company’s online employment application, please contact

    It has come to our attention that some people have been contacted online by persons impersonating job recruiters for Ultimate Software. These fraudulent “recruiters” have used Gmail accounts to contact, and have requested personal information, such as depositing a check to purchase work-related supplies. These are not legitimate recruiters or job offers, and do not represent Ultimate Software. To safely apply for and view open positions at Ultimate Software, please click “Apply" and follow the instructions. Note that our recruiter emails always come from an official email address.
    If you suspect you have been the victim of this or a related fraud, immediately contact your financial institution, and then file a complaint with the FBI’s Internet Crime Complaint Center at If you shared other personal or sensitive information, you may need to take additional actions relative to what was shared. Your local law enforcement department may also be able to assist. For any general security related questions regarding Ultimate, feel free to email 









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    Ultimate Software | Neuvoo
    Estados Unidos

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