Enterprise Support Advisor - Mexico City

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

POSITION SUMMARY

Within Customer Engagement & Experience, we drive world-class customer experiences and successful business outcomes by passionately championing and celebrating the success of our customers. We inspire and empower people to lead, orchestrate, and deliver sustainable customer value.

 The Enterprise Support Regional Delivery Unit is a global team belonging to the CE&X Success Centers organization. Our team is fully engaged in the ADOPT – CONSUME-EXPAND areas of the LACE customer success model. The knowledge and expertise of new technologies within our team and the delivery of customer-centric programs (like RISE), gives us channels to drive transformative customer experience. It is the role of the Enterprise Support Advisor to create, drive and deliver multiple positive customer encounters via a set of identified tasks.

 The Enterprise Support Advisor (ESA) is a client-facing role focused on driving customer success, utilizing proactive outcome success plans. The ESA helps accelerate a customer’s journey to the cloud as part of the RISE with SAP motion. The ESA delivers ongoing guidance around business strategy and transformation topics to ensure customer success

Key tasks include, but are not limited to the following:

Proactively supports RISE with SAP transformations and Enterprise Support Guides engagements

Develops, maintains, and executes RISE with SAP Outcome Success Plans (OSP) that delivers measurable business value

Directs current installed base to the cloud using proactive and preventive entitlements or CEX Center offerings so customers can easily deploy and optimize solutions quickly and safely with measurable outcomes

Seeks support from the CE&X Centers and other SAP resources for deeper subject matter expertise when required

Establishes and facilitates continuous collaboration & feedback loops with customer’s key stakeholders and internal SAP teams to ensure improvement of delivery, portfolio, processes, and tools

Leverage SAP tools, services, methodologies, and best practices to support successful SAP solution adoption among all deployment types (cloud, hybrid, and on-premise)

Understands and explains features and benefits of the product line as it relates to customer needs

Empower customers to utilize SAP information sources/resources to broaden customer’s knowledge and expertise on SAP products and services. This can include areas like SAP Communities, openSAP, SAP Help, and other areas of customer information interests

Support customer retention and renewals by delivering high quality customer engagements

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Strong background in customer success management and/or engagement advisory

Experience managing complex customer engagements and apply preventive strategies e.g., selected STAR delivery resulting in positive outcomes

Deep knowledge of Enterprise Support and Enterprise Support Cloud Edition along with knowledge of the CE&X Center offerings

Be willing to learn, understand and execute on RISE transformation in scope for Enterprise Support Advisor

Highly motivated. Possesses a customer success mindset and is willing to work in a fast-paced, transformative, and growing environment

Ability to deliver outstanding customer experiences to customers & key stakeholders with a mastery in the execution of following up

Maintain understanding of the SAP organization, the company strategy, and the contributions from the CE&X organization

Maintain understanding of the CE&X organization – it’s teams, their responsibilities based on available RACI models, and a general overview of their offerings. Be able to determine how the offerings from other teams can interlace with the Center’s offerings for a collaborative customers OSP

Build and maintain knowledge and awareness on the CE&X Success Centers structure, each teams’ responsibilities, and capabilities

Knowledge of over-arching SAAS and IAAS principles and how they are related to CE&X Success Center functions and responsibilities and how they relate to our customers SAP solutions

Ability to communicate effectively with individuals at all levels, internally and externally, with appropriate discretion where required

Excellent presence and presentation skills both in-person and virtual

Spanish Native Speaker and excellent English language skills

Multi-cultural sensitivity: SAP Enterprise Support is a global program and interaction with customers and colleagues worldwide is required

Bachelor’s degree in IT/Computer Science/Physics/Mathematics/Engineering/Business or equivalent preferred

Willingness and determination to constantly and consistently learn

Ability to research and assemble customer intelligence and derive from this information, a customer’s business strategy then be able to apply this knowledge to a customer’s current state and potential future state of SAP solution usage

Knowledge or willingness to build knowledge in an SAP industry area

Can clearly articulate and communicate SAP’s products, services, and programs in a customer centric manner to both internal and external audiences

Is willing to look at and try engaging with customers in new ways to help create and celebrate customer success every step of the way

WORK EXPERIENCE

Minimum 3 years of professional experience in a service & support role, or customer success role, or related area

Experience in working within global / virtual teams

Experience and/or acumen of the following technologies and solutions: Public/Private Cloud, databases, server application, infrastructure architecture, Internet technologies, web servers and web proxy servers experience, enterprise software solutions and/or business application software

Experience working in a global organization and proven record leading cross functional teams is an advantage

Proven record in managing customer issues, clarifying scope and bringing quality to a customer engagement and successfully complete within required timeframes

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

 Requisition ID:304768 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: 

Job Segment: Consulting, Engineer, ERP, SAP, Technology, Engineering, Research

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jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-largest"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-largest"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a largest-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "grid-item grid-item1 social-icon-large btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "grid-item grid-item2 social-icon-large btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "grid-item grid-item3 social-icon-large btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "grid-item grid-item4 social-icon-large btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "grid-item grid-item5 social-icon-large btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "grid-item grid-item7 social-icon-large btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "grid-item grid-item8 social-icon-large btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "50px"); jQuery(".grid-item").css("padding", "5px"); } else if (width > = 1024) { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").first().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-large"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-large"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-large"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a large-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "grid-item grid-item1 social-icon btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "grid-item grid-item2 social-icon btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "grid-item grid-item3 social-icon btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "grid-item grid-item4 social-icon btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "grid-item grid-item5 social-icon btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "grid-item grid-item7 social-icon btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "grid-item grid-item8 social-icon btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "50px"); jQuery(".grid-item").css("padding", "5px"); } else if (width > = 768) { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").first().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-medium-large"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-medium-large"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-medium-large"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a medium-large-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "grid-item grid-item1 social-icon btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "grid-item grid-item2 social-icon btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "grid-item grid-item3 social-icon btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "grid-item grid-item4 social-icon btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "grid-item grid-item5 social-icon btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "grid-item grid-item7 social-icon btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "grid-item grid-item8 social-icon btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "10px"); jQuery(".grid-item").css("padding", "4px"); } else if (width > = 480) { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").first().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-medium"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-medium"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-medium"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a medium-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "fourth-grid-item fourth-grid-item1 social-icon-small btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item2 social-icon-small btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item3 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "fourth-grid-item fourth-grid-item4 social-icon-small btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "fourth-grid-item fourth-grid-item5 social-icon-small btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item7 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item8 social-icon-small btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "10px"); jQuery(".grid-item").css("padding", "2px"); } else { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").first().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-small"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-small"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-small"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a small-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "fourth-grid-item fourth-grid-item1 social-icon-small btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item2 social-icon-small btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item3 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "fourth-grid-item fourth-grid-item4 social-icon-small btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "fourth-grid-item fourth-grid-item5 social-icon-small btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item7 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item8 social-icon-small btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "10px"); jQuery(".grid-item").css("padding", "2px"); } } $(window).resize(function () { socialIconChange(); }); $(window).scroll(function () { socialIconChange(); }); }); $(function () { function socialIconChangeStart() { var width = $(window).width(); var height = $(window).height(); if (width > = 1700) { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").last().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-largest"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-largest"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-largest"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a largest-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "grid-item grid-item1 social-icon-large btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "grid-item grid-item2 social-icon-large btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "grid-item grid-item3 social-icon-large btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "grid-item grid-item4 social-icon-large btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "grid-item grid-item5 social-icon-large btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "grid-item grid-item7 social-icon-large btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "grid-item grid-item8 social-icon-large btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "50px"); jQuery(".grid-item").css("padding", "5px"); } else if (width > = 1024) { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").last().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-large"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-large"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-large"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a large-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "grid-item grid-item1 social-icon-large btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "grid-item grid-item2 social-icon-large btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "grid-item grid-item3 social-icon-large btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "grid-item grid-item4 social-icon-large btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "grid-item grid-item5 social-icon-large btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "grid-item grid-item7 social-icon-large btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "grid-item grid-item8 social-icon-large btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "50px"); jQuery(".grid-item").css("padding", "5px"); } else if (width > = 768) { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").last().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-medium-large"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-medium-large"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-medium-large"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a medium-large-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "fourth-grid-item fourth-grid-item1 social-icon-small btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item2 social-icon-small btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item3 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "fourth-grid-item fourth-grid-item4 social-icon-small btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "fourth-grid-item fourth-grid-item5 social-icon-small btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item7 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item8 social-icon-small btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "10px"); jQuery(".grid-item").css("padding", "4px"); } else if (width > = 480) { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").last().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-medium"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-medium"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-medium"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a medium-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "fourth-grid-item fourth-grid-item1 social-icon-small btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item2 social-icon-small btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item3 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "fourth-grid-item fourth-grid-item4 social-icon-small btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "fourth-grid-item fourth-grid-item5 social-icon-small btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item7 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item8 social-icon-small btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "10px"); jQuery(".grid-item").css("padding", "2px"); } else { jQuery(".grid-container").find(".btn.btn-primary.btn-large.btn-lg.apply.dialogApplyBtn").last().attr("class", "btn btn-primary btn-large btn-lg apply dialogApplyBtn fun-text-color-small"); jQuery(".grid-container.footer").first().attr("class", "grid-container footer grid-container-small"); jQuery(".fourth-grid-container.footer").first().attr("class", "fourth-grid-container footer fourth-grid-container-small"); jQuery(".col-xs-12.center.unmodified.backgroundimagea603d70a-df31-4fb9-b616-a").first().attr("class", "col-xs-12 center unmodified backgroundimagea603d70a-df31-4fb9-b616-a small-image-component"); jQuery(".fourth-grid-item.fourth-grid-item1.btn-instagram.footer").first().attr("class", "fourth-grid-item fourth-grid-item1 social-icon-small btn-instagram footer"); jQuery(".fourth-grid-item.fourth-grid-item2.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item2 social-icon-small btn-twitter footer"); jQuery(".fourth-grid-item.fourth-grid-item3.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item3 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item4.btn-linkedin.footer").first().attr("class", "fourth-grid-item fourth-grid-item4 social-icon-small btn-linkedin footer"); jQuery(".fourth-grid-item.fourth-grid-item5.btn-youtube.footer").first().attr("class", "fourth-grid-item fourth-grid-item5 social-icon-small btn-youtube footer"); jQuery(".fourth-grid-item.fourth-grid-item7.btn-facebook.footer").first().attr("class", "fourth-grid-item fourth-grid-item7 social-icon-small btn-facebook footer"); jQuery(".fourth-grid-item.fourth-grid-item8.btn-twitter.footer").first().attr("class", "fourth-grid-item fourth-grid-item8 social-icon-small btn-twitter footer"); jQuery(".grid-item4").first().css("padding-bottom", "10px"); jQuery(".grid-item").css("padding", "2px"); } } socialIconChangeStart(); });

There’s more to it than coding.

Learn, innovate, and get rewarded. Be your best in a flexible and collaborative environment. The boldness it took to start our company is exactly what we need to keep growing it. That’s why we introduced the Hasso Plattner Founders’ Award – the highest employee recognition at SAP. It’s awarded annually by the CEO to an individual or team whose extraordinary achievement best delivers on SAP’s vision and strategy.

Driven by innovation.

SAP has continuously evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management. Our customers are solving the world’s hardest problems. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation. Our vision of the future of enterprise IT is simple – software must be hyper-personalized, modular in nature, and support outcome-based business models.

Not all heroes wear capes.

The key to SAP’s success? Our people. They are innovators, leaders, and all around great human beings. They come from many different countries, speak many different languages – and bring their own unique experiences to the table.

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The key to SAP’s success? Our people.

We grow. We lead. We innovate – together! We believe that the difference between success and failure is a great team. As colleagues, we support, challenge, and inspire one another every day. We’re results-driven and ready to go the extra mile for our customers. We all work from different places dealing with different challenges and opportunities. But our goal is mutual. We build breakthroughs, together.

Driven by innovation? It’s in our DNA.

At SAP, innovation is more than just developing top-notch software – it’s creating technologies that open up new possibilities. As a cloud company we are future-proofing our customers’ business and building systems that provide a foundation for growth and innovation. We know this doesn’t happen by accident, so we provide a working environment that promotes free thinking, bold ideas, and collaboration. Of course, having the resources and expertise of a major global organization helps too.

Got ambitious goals? Achieve them – at SAP.

Stay relevant, agile, successful. SAP’s robust portfolio of learning and development offerings helps you unlock your potential, stay ahead of technology and accelerates your career. At SAP, we want to make sure our employees are happy, healthy, fulfilled, challenged – and working towards their individual career goals.

Enterprise Support Advisor

share Apply now » hr.defBoxDivider { margin-left: 24px; margin-right: 24px; margin-top: 10px; margin-bottom: 0px; padding: 0px 24px !important; border: 0; border-top: 1px solid rgba(0, 0, 0, 0.4);}h2.defBoxHeader{ margin-top: 5%; margin-bottom: 5%;}.customPlugin.customPlugin-e3a14e0c91f56f20.displayDTM { padding: 0px 24px !important;} var searchString = ''; var siteName = "SAP"; $(function() { $('.rsslink-jobs2web').unbind('click').click(function(e){ TrackGoogleAnalytics('/feed/rss/0', 0, 0, searchString, 'RSSFeed', siteName); }); $('.rsslink-google').unbind('click').click(function(){ TrackGoogleAnalytics('/feed/google/0', 0, 0, searchString, 'GoogleFeed', siteName); }); $('.rsslink-yahoo').unbind('click').click(function(){ TrackGoogleAnalytics('/feed/yahoo/0', 0, 0, searchString, 'YahooFeed', siteName); }); $('.rsslink-msn').unbind('click').click(function(){ TrackGoogleAnalytics('/feed/msn/0', 0, 0, searchString, 'MSNFeed', siteName); }); }); .third-grid-container { display: grid; grid-gap: 0px; padding: 0px !important; width: 50%; grid-auto-rows: 1fr; background-color: rgba(34,34,34,0.0) !important; } svg:hover { fill: rgba(0,50,131,1.0); } .third-grid-item { padding: 1% 5% } .third-grid-item1 { grid-column: 1; grid-row: 1; } .third-grid-item2 { grid-column: 2; grid-row: 1; } .fa.fa-share-square:hover { color: rgba(0,50,131,1.0) !important; } .share-button { height: 30px; } // // Requisition ID 304768 Posted Date Sep 21, 2021 Work Area Consulting and Professional Services Career Status Professional Employment Type Regular Full Time Expected Travel 0 - 10% Location

Mexico City, MX, 01210

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