Ubicacion del puesto:Distrito Nacional - República Dominicana
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Account Management Overview • Responsible for setting sales strategies as it relates to customer accounts that are aligned with country strategy and achieving sales goals that drive market share, volume, and revenue growth • Leads and manages existing customer relationships alone and together with other Account Managers of the country, to identify opportunities and customer needs • Partners with customers to deliver customized solutions and comprehensive consulting support • Responsible for pipeline management at the country level • The candidate most be able to close agreements were cash incentives are minimal • “A good salesperson should be charismatic, quick-witted, passionate, informative and above all… Care and Develop OTHERS” Role • Delivers against sales and net revenue targets • Designs strategies, messaging, and proposals for customers • Analyzes the customer’s business through profitability modeling financial forecasting and competitive analysis • Develops and implements sales plans including business development, marketing, and product management • Translates Customer’s pain-points into MC’s opportunities…beyond CASH. • Partners with the customer to establish, execute and report progress against annual business plans • Contribute to team effort by accomplishing related results as needed • Negotiates and executes on the customer agreement process • Identifies and recommends products to enhance the customers’ profitability • Desire to own projects and exceed expectations, with ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture • Ability to identify and solve client issues strategically • Establish a sales training program to train new employees / other Account Managers • Provide excellent customer services at all levels of the customers including operations, marketing, finances…. Not just the business area. All About You • In depth experience executing and managing sales strategies for numerous complex or large accounts • Proven success working in a fast-paced, high-growth environment • Keen business sense, with the ability to find creative business-oriented solutions to problems • Taken a lead role in a customer negotiation • In-depth knowledge of marketing techniques and best practices. • Capacity to manage various projects and work to tight deadlines. • Excellent “Closing ” and leadership skills in customer negotiations. • Excellent interpersonal skills, with the ability to communicate effectively with ALL management levels and cross-functional teams, for both technical and non-technical audiences • Ability to identify and solve client issues strategically Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.