Customer Service Representative - Fort Lauderdale

Job Description

Ultimate Staffing is seeking dynamic candidates with Ocean Freight experience in the Fort Lauderdale area. The logistics Customer Service Representative is responsible for processing import shipments while maintaining excellent customer service. Our client is a premier global brand, offering an incredible opportunity to work in their international HQ in South Florida. If you are interested in applying to this role please follow the directions on this page, or reach out to Matt Friedman mfriedman@ultimatestaffing.com/954.489.7474 for further details.


ESSENTIAL DUTIES AND RESPONSIBILITIES
* Responsible for managing commercial terms of freight (i.e. LC, bank releases, check disbursement)
* Arrival Confirmation
* Validate Billing
* Responsible for confirming credit status
* Generate invoice
* Arrange Delivery
* Responsible for customer service internally, bookings, documentation, and execution of routing for assigned shipments
* Responsible for assisting department co-workers with problems, issues, and questions
* Verifies that shipments are processed through U.S. Customs
* Assists the day-to-day operations of the import department to ensure that customer requirements are met


QUALIFICATIONS
* 3+ years of experience as import coordinator preferred
* Specific knowledge of handling ocean freight
* Excellent written and verbal communication skills
* General knowledge of Microsoft Office applications
* Experience managing date & temperature controlled goods