Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Organización Ramirez está buscando un representante de ventas para unirse a nuestro equipo en nuestra oficina de California. Esta persona buscará activamente y atraerá a posibles clientes para vender nuestros productos y/o servicios.

El candidato ideal está orientado a resultados, tiene hambre de adquisición de clientes y es apasionado por contribuir al crecimiento de los ingresos.

Responsabilidades:

• Demostrar, promocionar y vender los productos y servicios de Organización Ramirez - Presentar estratégicamente las funcionalidades y las proposiciones de valor clave a los clientes potenciales
• Desarrollar y fomentar relaciones - Mantener una comunicación cercana con los prospectos para cerrar ventas y promover la retención de clientes
• Cumplir y superar objetivos - Lograr metas individuales y de equipo mensuales y trimestrales para la adquisición de nuevos clientes
• Rastrear el progreso y los resultados - Registrar las interacciones con los prospectos y rastrear el cumplimiento de objetivos en el sistema CRM
• Investigar y entender el mercado objetivo - Mantenerse al tanto de las tendencias de la industria, las mejores prácticas y las oportunidades de mercado generales de la Organización Ramirez
  
  

Requisitos:

• 1-2 años de experiencia vendiendo un producto o servicio
• Título universitario o equivalente
• Necesita ser ciudadano estadounidense o tener un permiso válido para trabajar en los EE.UU. (Documento de Autorización de Empleo o EAD)
• Excelente capacidad para gestionar y construir relaciones
• Capacidad demostrada para cumplir y superar metas de adquisición
• Habilidades avanzadas en comunicación, ventas y negociación
• Impulso implacable por entender y satisfacer las necesidades de los clientes potenciales
• Familiaridad con sistemas CRM y Microsoft Office Suite
  
  

Acerca de Organización Ramirez:

Organización Ramirez es una organización de ventas dedicada a proteger a cada niño y servir a todas las personas trabajadoras.

Nuestros empleados disfrutan de una cultura laboral que promueve la diversidad.

Beneficios de Organización Ramirez incluyen:

• Horario flexible con pago semanal: Entendemos la importancia del equilibrio entre el trabajo y la vida personal, y ofrecemos un horario flexible que se adapta a tus necesidades. También recibirás un pago semanal con una estructura generosa de bonificaciones semanales y mensuales, asegurando la estabilidad financiera
• Posición 100% remota: ¡Disfruta de la comodidad y conveniencia de trabajar desde tu propia casa o en cualquier otro lugar que prefieras!
• Capacitación semanal liderada por los principales líderes: Creemos en el desarrollo personal y profesional continuo. Con capacitaciones semanales dirigidas por los principales líderes, tendrás la oportunidad de mejorar tus habilidades y crecer dentro de nuestra organización
• Seguro de vida: Valoramos el bienestar de nuestros empleados y ofrecemos cobertura de seguro de vida para apoyar su seguridad
• Reembolso de seguro médico: ¡Tu salud también nos importa! Proveemos reembolso de seguro médico para asegurar que estés bien cuidado
  
  

Los empleados también pueden aprovechar la posibilidad de trabajar de forma remota.

APLICA AQUÍ: https://www.linkedin.com/jobs/view/3942003588/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=fcYWryvJq2pHKpqN6maHdg%3D%3D&trackingId=OhBD9Fah%2BkaapZkJo9lBLQ%3D%3D&trk=flagship3_search_srp_jobs 

Job Title: Customer Service Representative

Location: Pembroke Pines, FL

Job-Type: Direct Hire

Referral Fee: +/- $750

Employment Eligibility: Gravity can only consider US Citizens or Green Card Holders at this time.

Position Overview

Gravity is seeking a Customer Service Representative who will support customers in resolving issues by answering questions, routing calls to the appropriate department, creating tickets, and providing product and service information.

Main Duties/Responsibilities:

• Interact with customers via telephone, email, or online chat to provide support and information on assigned products or services.
• Handle customer inquiries and complaints by directing calls to the appropriate person/department (transferring calls, creating a sales lead, and/or creating a ticket).
• Troubleshoot and resolve product issues, working with account managers and technical teams.
• Ensure that proper actions are taken to address customers' problems and concerns, utilizing knowledge of specific products or services to assist or escalate as needed.
• Assist customers in effectively utilizing SAAS solutions and finding value in the services provided.
• Document and update customer records in CRM systems based on interactions to track inquiries, complaints, and comments.
• Provide information on products and services, as well as updates on returns.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Ability to build rapport with clients.
• Strong organizational skills with the ability to prioritize and multitask.
• Professional and positive demeanor over the phone.
• Excellent written and verbal communication skills.
• Service-oriented with the capability to resolve customer grievances.
• Proficient computer skills and ability to learn new software.

Education and Experience:

• Previous experience in customer service and/or technical support roles.
• Technology-related experience is a plus.
• Experience with CRM systems (e.g., HubSpot, Salesforce) is a plus.
• High school diploma or equivalent required; a college degree is a plus.
• Customer service experience required.
• Experience with a related product or service preferred.

APPLY HERE: https://www.linkedin.com/jobs/view/4121148436/?alternateChannel=search&refId=f6sDfnOruJ3LRHwTTh0z9g%3D%3D&trackingId=obn28a2%2FrrxcybINIXvkzg%3D%3D&trk=d_flagship3_search_srp_jobs 

Who We Are

Sirius Support is a fully-remote outsourcing organisation that provides customer support across a variety of technology and customer service functions.

Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to come true: a place where development, coaching, and care of people are paramount to success.

Our Culture

No more worrying about heavy traffic conditions and looking for parking spaces to start work on time!

We create and build human connections through technology. We encourage work-life balance for our part- and full-time employees. Like, Siriusly.

We are a fun remote family that encourages diversity, inclusivity, and respect. Communication and teamwork are important to us because we rely on each other individually and collectively as one large happy family to produce top-notch results.

What makes our employees happy is a caring remote environment with regular employee engagement and development. We are competitive and strive to live by our success mantra: continuous improvements! We Define, Measure, Analyze, Improve, Control, and Repeat.

Who You Are

If you resonate with what you have read so far, this is who we are looking for:

You believe in enjoying what you do for work and you are good at your job. You are a committed, adaptable, technology savvy, and self-motivated individual with a good sense of humour. You enjoy working in a fast-paced and people-centric environment that drives high performance and positive behaviours. You enjoy learning as well as sharing knowledge and teaching others. You are proactive and take the initiative for continuous improvements.

You want to change the traditional ways of working by using more technology from your home.

What We Offer

It is an opportunity to work at one of the few truly global, truly remote work organisations, and to learn from highly-skilled people with a focus on developing our employees through coaching and mentoring.

You will be exposed to multi-disciplinary areas and have hands-on experience with exposure to a variety of work. You will be a part of team and group meetings daily and weekly, as well as daily and weekly coaching sessions.

You will always know where you stand, and you will receive feedback and coaching to help you learn and improve.

What The Role Does

You will primarily work on:

• Tickets sent in via the ticketing system
• Inbound technical support phone calls from customers
  
  

You Will Need To

• Have prior experience in Customer or Technical Support in a high volume, high quality environment
• Think fast on your feet
• Be agile in approach
• Be concise and precise
• Type quickly and well
• Have a go-getter attitude and proactive approach
• Be willing to work on rotating shifts where needed
  
  

To Be Eligible To Apply, You Will Need

• A stable internet connection of at least 10 Mbps up and down.
• A laptop or desktop, PC or Mac or Linux based operating system, dual core processor with at least 8GB or RAM.
• A webcam and headset.
• A quiet place to work.
• A go-getter attitude and a willingness to learn and teach.
• Intermediate to advanced skills in MS Excel and Sheets.
• Excellent command of English language - comprehension, spoken and written.

APPLY HERE: https://sirius-support.breezy.hr/p/0364f2cf41f101-customer-service-executive-english-and-spanish-speaking 

BlueCat provides a suite of solutions that help network, security, applications, and cloud and DevOps teams optimize the IP environment for outcomes that drive your business forward.

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

BlueCat occupies an incredibly strategic and valuable real estate on corporate networks – the ‘first step’ taken when any device, application or service connects to a network. We literally own the intersection of digital business and cybersecurity – and that translates into incalculable opportunities for innovation and growth.

Here is what you need to know about our Customer Success team:

We are a technologically savvy and proactive team dedicated to outstanding customer experiences. We love problem solving and we take pride in being the face of BlueCat for our customers. We enjoy and thrive off of receiving feedback and having the opportunity to voice the needs of our customers to the overall organization. Think of us as BlueCat’s front line warriors!

The Customer Success Manager (CSM) is a critical client-facing resource for enterprise-level customers. He/she is charged with delivering support account management and customer advocacy. Ultimately, the mission is to ensure the customer has the most valuable experience they can with BlueCat and that BlueCat maximizes the revenue obtained. We capture the Customer’s renewal and expand their footprint with our solutions.

As the primary point of contact responsible for orchestrating all support activities (including technical support, implementation and migration), the CSM will focus on:

-Strategic and consultative relationship-building

-Proactive account management activities

-Promoting overall customer satisfaction

-Driving product usage and adoption

-Helping to resolve ongoing technical problems while working closely with the Customer’s Enterprise Support team.

The role will manage a portfolio of diverse, high profile key accounts and collaborate with a variety of teams at BlueCat to ensure customer engagement and organizational success.

Every day will bring new and exciting challenges. You will:

- Be the leading customer advocate for a portfolio of assigned customers - build solid relationships with key stakeholders (sales, professional services, customer care, etc.) in BlueCat and foster relationships with the customer for successful support.

- Contribute to broader goals and growth beyond the scope of a single customer engagement by championing customer success and account retention strategies including account health, use of the BlueCat Community and overall engagement by maintaining ownership for the customer support relationship.

- Understand the Customer’s organization and how our product and services can support them. Inspire Customers to think strategically about how our platform can support their business needs. Create opportunities to expand the footprint within the organization through close relationships with the Customer as well as the BlueCat Sales teams. You will be responsible to maintain current customer financial targets.

- Work closely with the BlueCat Account Executive who maintains overall accountability for the customer relationship. Ensure awareness of the account support plan and alignment with the Account Executive’s strategic goals for each account.

- Create and manage strategic and tactical programs designed to maximize customer satisfaction (NPS) and adoption of product through planning, delivery and management of key milestones/engagements for customers, such as system health checks delivered by the -Enterprise Support team, Product roadmap updates provided by Product Management, etc…

- Work closely with the Product and Support Teams to troubleshoot issues, track next steps, escalate where needed, and follow-up promptly to ensure customer expectations are exceeded. Lead various meetings with customers to create visibility with stakeholders for escalations, operational reviews, tactical/ strategic planning and critical issue reviews.

- Develop referenceable experiences with the customers that can be leveraged. Coordinate with sales and marketing to create the collateral associated with these experience that can be shared with other customers as well as within BlueCat.

- Assist in the ongoing improvement of the processes, definitions and tools to drive a remarkable customer experience through activities such as retrospectives, post-mortem reviews, case reviews, etc. Be the example of a culture of innovation and accountability for customer outcomes.

- Travel to client sites and industry events is expected as well as availability to your customers when they have a need.

- Work by BlueCat’s core values.

What will you bring to the team?

- You have a passion for engaging customers. You have 5+ years’ experience managing customers in an enterprise environment and are able to demonstrate excellence in customer service

- Fluent in English and Spanish

- You have an insatiable thirst for knowledge and development and the desire to grow in your role and with the company

- You are proactive; a tenacious self-starter to the core. You thrive in a fast paced and demanding environment

- You are technically savvy with a deep desire to build and support relationships and expand the product use within a customer environment

- You are an excellent communicator - you have a way with words & can connect easily with others. You possess a strong ability to explain highly technical issues to non-technical audiences

- You recognize the need for constant improvement - always looking to do things better (both personally, as part of a team and for the company) and can showcase how you have made enhancements in previous situations

- You are capable of prioritizing and allocating resources to / focus efficiently on multiple projects

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget

Dedicated Wellness Days and Wellness Week

A Lifestyle Spending Account

An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

APPLY HERE: https://jobs.lever.co/bluecatnetworks/393d4628-5324-48c8-9b76-24f00def0605 

Job Description

We are currently recruiting for roles starting in the new year!

About Us

RelateCare is based in America and Ireland.

In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood.

RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.

Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers.

Our Work Environment Includes

• Modern office setting
• Wellness programs
• Growth opportunities
  
  

We are hiring for a Spanish Speaking Patient Services Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care.

Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays

Responsibilities

• Listening to the questions of the customers and advising them about the products or services.
• Capturing data from the patient
• Allotting time to each customer equally.
• Dealing with medical insurance companies.
• Answering the phone calls and email inquires.
• Advising the customers about insurance plans.
• Scheduling appointments for the Patient
• Candidates will need to be able to assist patients in both English and Spanish

APPLY HERE: https://relatecare.com/careers/usa-jobs/?gnk=job&gni=8a7887a18cf53356018cfe714fe92793&gns=LinkedIn%2BLimited 

Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, and always online to learn more, this part-time flexible project is the perfect fit for you!

A Day in the Life of a Personalized Internet Assessor:

In this role, you’ll be analyzing and providing feedback on texts, pages, images, and other types of information for top search engines, using an online tool

Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for millions of search engine users, including yourself.

Join our team today and start putting your skills to work for one of the world's leading search engines.

The estimated hourly earnings for this role are 14 USD per hour.

TELUS Digital AI Community

Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.

Qualification path

No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.

Basic Requirements

Working as a freelancer with excellent communication skills in English & Spanish

Being a resident in the US for the last 3 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the US.

Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content

Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher), and a personal computer to work on.

Assessment

In order to be hired into the program, you’ll take a Spanish language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience!

Equal Opportunity

All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

APPLY HERE: https://www.telusinternational.ai/cmp/public/jobs/available/123180 

Overview

At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”

Responsibilities

What CubeSmart Self-Storage offers:

• Weekly Pay - Putting money in your pocket more often
• Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
• Competitive Hourly Pay & Bonus
• Paid Time Off - Vacation, Sick, & Holidays
• Generous Health Benefits
• 401k Retirement Plan with Company Match
• Tuition Reimbursement
• Self-Storage Discounts
  
  

In your role at CubeSmart Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.

The Assistant Property Manager is responsible for….

Customer Service

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform lock checks and showing units to customers.
• Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
  
  

Property Maintenance

• Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
• Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
• Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
  
  

You’ll love working here because…

YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US

Qualifications

You’d be great in this role if you have…

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• Basic computer skills.
  
  

We also want you to know that...

• You must have the ability to work Saturdays.
• Valid driver’s license and insurance with access to reliable transportation used during the workday.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Some locations may require Sunday hours
  
  

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

APPLY HERE: https://careers.cubesmart.com/careers-home/jobs/22033?lang=en-us&iis=Job%20Board&iisn=Linkedin 

Join Our Team as a Media Search Analyst in United States!

Do you have a passion for Music, Video, and Apple products? We have an exciting remote opportunity for you! As a Media Search Analyst, you'll play a crucial role in improving Siri, the Music App, Video App Store, and HomePod experiences. With flexible hours and the convenience of working from home, this role offers you the chance to contribute to a global tech giant.

WORK LOCATION: Within United States

WORK HOURS: Flexible hours and schedule

LANGUAGES REQUIRED: English

Key Responsibilities:

• Evaluate various task types, including Music and Video judgments, within different media domains.
• Utilize online tools to assess the intent and accuracy of user queries.
• Apply your market knowledge, following provided guidelines, to determine the relevance and intent of task information for your market.

Requirements:

• Full professional fluency in English is required
• You must be living in United States for at least 1 year
• Familiarity with Apple products, must currently own an Apple device
• Must have an email address associated with an Apple ID
• Strong attention to detail and excellent communication are essential
• Ability to work independently and flexibility to new techniques/processes
• A keen interest in Internet research
• Access to a broadband internet connection, computer, and necessary software (provided at your expense)
• Preferred level of education/certification - High School degree or higher (Further opportunities may arise to contribute to other tasks on a freelance basis)
• Successful completion of online evaluations demonstrating the ability to follow guidelines

Why Join the TELUS International AI Community?

• Flexible hours to work around home life
• Better Work-Life balance
• Remote work & location independence
• Positive environmental impact
• Independent contractor role

What’s Next?

To apply for this exciting project, please follow these steps:

• Click "Apply Now" and create an account.
• Sign up and complete the required fields. Ensure the email address you use matches your primary Apple ID email.
• Confirm your email, set your password, and finalize your account. Check your spam/junk folder for confirmation emails.
• Set your country to United States and select English (United States) as your primary language. Please note that you must set up your country and primary language correctly in order to view this project.

Once the application is submitted, we will review your profile. Please give us enough time to evaluate as there is a huge volume of applications. Further updates will be sent to your email.

• Don't miss this opportunity to be part of a dynamic team working on innovative technology.

Apply today: https://jobs.telusdigital.com/en_US/careers/PipelineDetail/Media-Search-Analyst-United-States/22167 

You are a detail-oriented and proactive Enrollment Specialist, responsible for supporting the operation and delivery of client enrollment services. You ensure accurate, consistent, and timely entry of eligibility, selection, and enrollment information. With a strong focus on collaboration and effective communication, you maintain confidentiality and follow state and federal guidelines while understanding the importance of equity, inclusion, and diversity in your work.

This position pays: $25-$27

Location: San Rafael, Ca

What You Will Be Doing

• Greet visitors and manage phone calls.
• Assist with eligibility certification by verifying key family information.
• Certify and interview new enrollments and recertify existing ones.
• Follow up to obtain missing documentation.
• Prepare and process enrollment packages, collaborating with team members for completion.
• Enter relevant data into various internal systems and databases.
• Provide translation support for written communications and during meetings.
• Coordinate classroom enrollments and ensure attendance records are accurate.
• Assist with recruitment, outreach, and selection processes.
• Respond to inquiries related to billing, attendance, and general program questions.
• Maintain and update family file databases.
• Support the gathering of demographic information for reports.
  
  

What You Bring

• Experience in office administration.
• Bilingual in English and Spanish
• Strong computer skills, including proficiency in Outlook, Excel, and Word.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with staff and teams.
• A deep understanding of equity, inclusion, and diversity in the workplace.
• Ability to manage physical requirements such as lifting 10-25 lbs, sitting for extended periods, and manual dexterity for computer work.
  
  

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.

We are Nelson Connects, and our purpose is your success.

To learn more about our workplace culture and the position, please apply!

#pando

About Nelson Connects

If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.

Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.

California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.

Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + state mandated benefits.

EEO Statement: Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.

APPLY HERE: https://www.linkedin.com/jobs/view/4131419398/?alternateChannel=search&refId=n8Ihi7tDXcUtA9ts1NMsCg%3D%3D&trackingId=IHHsE83Gc4NEAemlmaXJPg%3D%3D&trk=d_flagship3_search_srp_jobs 

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions.

The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out!

Description

Our Bilingual Spanish Representative team starts between $37,000 - $40,000 per year ($17.75 an hour base wage and an additional $1 an hour in differential pays) plus bonus.

Representante Bilingüe en Español

Nuestro equipo bilingüe en español comienza entre $ 37 000 y $ 40 000 por año ($ 17,75 por hora de salario base y $ 1 adicionales por hora en salarios diferenciales) más bonificación.

What will I do as a Bilingual Spanish Representative?

Insurance is one of the most sustainable industries around! Look at it this way – as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers.

Duties And Responsibilities

• Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
• Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
• Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
• Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
• Engage in a conversation with people from all walks of life.
• Every caller is unique, so providing and customizing assistance according to the policyholder’s needs is a crucial part of the role.
  
  

¿Qué hare como Representante Bilingüe en Español?

¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes.

Deberes y responsabilidades:

• Atender llamadas entrantes y realizar una consulta para identificar las necesidades del posible asegurado. Tomará el control de la conversación y combinará los productos y soluciones que mejor satisfagan esas necesidades.
• Educar a los clientes sobre nuestros productos y servicios de seguros mientras identificando oportunidades para vender productos adicionales.
• Leendo palabra por palabra y asegúrandose de que todas las coberturas y soluciones se comuniquen de manera efectiva utilizando los recursos proporcionados
• Resolver problemas y formular soluciones para los clientes investigando, analizando y resolviendo consultas sobre seguros y cuestiones relacionadas con el servicio.
• Participe en una conversación con personas de todos los ámbitos de la vida.
• Cada persona que llama es única, brindar y personalizar la asistencia de acuerdo con las necesidades del asegurado es una parte crucial de este puesto.
  
  

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.

As a Bilingual Spanish Representative, you will get:

• Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
• Full time hours. 40-hour work week.
• Job Stability. We’ve been in business since 1936.
• Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
• Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
• Tuition Reimbursement. Your goals are important and we’ll help you achieve them.
• Referral Program. We have one of the most lucrative referral programs around.
• Career Growth. Most of our senior leadership started as agents. We promote from within!
• Annual Performance Reviews. We reward your good work with more money.

APPLY HERE: https://myjobs.adp.com/afniexternalcareers/cx/job-details?__tx_annotation=false&prc=RMPOD3&rb=LinkedIn&reqId=5001039769400 

Why join this team

Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Take responsibility for resolving members' financial inquiries. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.

We are seeking highly skilled Contact Center/Customer Service Agents with expert-level Spanish language abilities and confirmed fluency in both Spanish and English. The ideal candidate will possess strong verbal and written communication skills in Spanish and be able to clearly articulate in English, ensuring seamless and professional interactions with members in both languages. Candidates will undergo a language assessment to evaluate their ability to understand, read, and write in both languages.

Schedule: Initially, the working hours will be 8:45 AM - 5:15 PM, Monday through Friday, with a rotating Saturday shift. However, please note that this schedule is subject to change based on performance and business needs after six months.

What You'll Do

• Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
• Utilize the service excellence model to become a trusted advisor and deepen member connections by identifying members’ needs and presenting the features and benefits of UNFCU’s products and services.
• Provide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc.
• Identify, research, and resolve member issues by providing knowledgeable and professional service. When needed, escalate concerns using appropriate channels.
• Comply with Contact Center Key Performance Indicator (KPI) goals such as adherence to schedule, average handle time, quality scores, etc. Actively seek and implement feedback from assigned supervisor to ensure performance expectations are met.
• Attend meetings, trainings and organizational events, as directed by management.
• Perform additional responsibilities as assigned.
  
  
  

What We're Seeking

• High School diploma, General Education Development (GED), or high school equivalent certificate. Some college coursework is preferred.
• Minimum two years of experience in a call center environment.
• Excellent oral and written communication skills
• Must be service excellence driven, with a professional attitude and empathy
• Ability to work independently and in a team environment
  
  
  

What Makes You Stand Out

• Call center experience; strong customer service experience
• Bilingual in (native) Spanish & English, and can demonstrate proficiency in both languages.
  
  

APPLY HERE: https://careers-unfcu.icims.com/jobs/1885/remote-contact-center-agent-i-%28bilingual-native-spanish-%26-english%29/login?mobile=false&width=870&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300 

Who We Are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Bilingual Call Center Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare.
• Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions.
• Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs.
• Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
• Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
  
  

What we're looking for

• Bilingual proficiency in English and Spanish is required
• 2 or more years of customer service experience in any industry
• Knowledge of basic help desk software, computer software and Microsoft Office applications
• Strong problem-solving skills to bring inquiries to effective resolution
• Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
• Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries
  
  

What you should expect in this role

• Call Center Hours of Operation: 7:00 AM – 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours.
• This is a remote position for candidates living in the state of Florida
• Video cameras must be used during all interviews, as well as during the initial week of orientation.
• Full-time (40 hours a week)
• Most benefits start on first day of employment
• Remote (work from home)
• In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload . Greater speeds will of course provide better performance.
• To Test your internet download and upload speed:
• Go to Google
• Search for Internet Speed Test or click here .

APPLY HERE: https://jobs.gainwelltechnologies.com/job/Any-city-Bilingual-Call-Center-Representative-Remote-Florida-FL-99999/1241990500/?utm_source=LINKEDIN&utm_medium=referrer 

The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

*This is a DIRECT HIRE position with Allied Solutions*

Ensures deliver of excellent customer service to English and Spanish callers while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism without direct supervision. Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance. Canceling of Auto CPI per procedures and lender particulars. Working Mortgage, Escrow, Commercial, Condo and Flood accounts thoroughly per procedures and to resolution. Working level 3 inbox emails.

NOTE: This is a REMOTE DIRECT HIRE position with Allied Solutions

Job Duties And Responsibilities

Inbound Calls (75%):

• Handle incoming borrower, agent and lender calls at a professional level
• Accurately compose written information for loan histories
• Accurately verify, key and/or memo insurance information in relation to all Creditor Placed Insurance (CPI) product types and CPI cancels
• Ability to follow up and resolve customer problems or issues
• Mentor fellow co-workers as requested by supervisor
• Report any system and related issues
• Correctly work Mortgage, Escrow, Commercial, Condo and Flood accounts.
• Keying escrow premium
• Resolving difficult accounts / problem solving
• All accounts need worked in accordance to all regulations
• Taking ownership of account to assure further escalation does not transpire
• Level 3 inbox emails from borrower to help rectify outstanding issues
  
  

Metrics (10%):

• Meet set goals and assigned workload expectations for productivity
• Meet and exceed Quality audits and metrics
• Ability to be coached and learn from previous errors and know what is needed to improve
• Meet monthly regarding scorecard metrics
  
  

CPI Cancel (15%):

• Review insurance policies for compliance and lender requirements as well as cancel vehicle CPI policies
• Assure CPI Cancel protocol/procedures are being followed
• Quality must be maintained to minimize premium loss
  
  

Qualifications (Education, Experience, Certifications & KSA)

• High school diploma required
• Ability to distribute and exchange information with others
• Strong attention to detail and organization skills required
• Strong problem solving and analytical abilities required
• Dependable and reliable
• Ability to acknowledge and respect confidential information
• Excellent telephone, written and verbal communication skills with strong customer service focus
• Professional interaction with employees, peers and customers required
• Ability to answers questions, correct errors and resolve discrepancies
• Ability to learn quickly
• Ability to remain composed and effective under pressure

APPLY HERE: https://hq.wd12.myworkdayjobs.com/Allied_External/job/Dakota-Dunes-SD/Spanish-Bilingual-Customer-Service-Rep--REMOTE-_R-009098?source=LinkedIn  

Telesales Associate - Remote USA (located in TX, NC & SC)

Start Date: February 10, 2025

About Just Energy:

Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers with essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers.

Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.

Your opportunity:

As an inbound Telesales professional you will have a pivotal role assisting the company achieve our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible to maintain a high level of energy and enthusiasm to keep prospective customers engaged, as well as to meet sales goals on a regular basis. Good communication skills and a strong customer focus are essential qualities for success in this role.

Requires reliable commitment to the full schedule, with work hours from 11:00am CST to 8:00pm CST (Monday-Friday) and 9:00am CST to 6:00pm CST (Saturday & Sunday)

Responsibilities:

• Answering inbound sales calls from customers and effectively communicate pricing, promotions, and special offers to drive sales conversions.
• Efficiently navigating our order entry system(s) as necessary
• Tailor sales pitches and solutions to address their specific needs and demonstrate how the service can meet those needs effectively.
• Accurately documenting interaction details
• Meeting Key Performance Indicators (sales process, call quality, attendance, and call conversion, and product selection)
• Build rapport and establish positive relationships with customers to foster trust and loyalty.
• Staying educated on corporate initiatives, market changes and process changes.
• Stay up to date with product features, specifications, pricing, and any updates or changes. Articulate product details clearly and accurately to potential customers, highlighting key selling points.
  
  

Requirements:

• High school diploma or equivalent (College or university education is a plus)
• Proven track record in sales, preferably in a call center or Telesales environment
• Excellent verbal communication skills with the ability to build rapport and engage customers. (Spanish proficiency a plus)
• Persuasive and confident sales approach with strong negotiation skills
• Active listening and consultative selling abilities
• Results-oriented mindset with a focus on achieving and exceeding sales targets.
• Strong computer skills with the ability to utilize multiple systems simultaneously
• Must be available to work days/times as required by business needs - 4 weekdays and 1 weekend day
• Must have access to high-speed internet, hardwired connection is preferred
  
  

Benefits:

• Paid training.
• Work from home
• Retirement Saving Options
• Health & Dental Insurance
• Company paid Short-term Disability & Life Insurance
• Employee discount opportunities
• Personal development resources
• Health & Wellbeing tools & resources
  
  

APPLY HERE: 

Who We Are:

Energy, Opportunity, and Growth are core to your way of being and are essential to succeed with us.

Energy - Energy is at the core of everything we do. Whether it's our products or our enthusiasm to excel, we are driven by a firm sense of action to achieve exceptional results, underscored by a distinct family and community spirit.

Opportunity - Just Energy is synonymous with opportunity. Our dynamic and diverse group of companies offers unparalleled opportunities to contribute to our corporate success with a host of initiatives, projects, and resources designed to promote personal and professional development and growth.

Growth - Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Just Energy's range of premier training programs support employee learning and development - a cornerstone of our growth and success.

At Verisys we are passionate about improving people’s lives. This includes our customers, the patients they serve, our clients, and our team members. A Verisys Contact Center Representative represents the first impression of our organization. They set the tone for the Verisys client experience with the highest standards and purest data.

At Verisys we take tremendous pride in the quality of our data and services; the person chosen for this role will elevate and protect the credibility and integrity of the company within the health care community – patients, providers, payers and our country’s entitlement programs that cover the most vulnerable among us. In this position, you’ll have the opportunity to create and influence a proactive and positive culture as a part of a greater team – one that celebrates successes and enjoys the journey along the way.

Please note this is a remote opportunity but you "MUST" live in one of the following states to be considered: CO, FL, GA, IL, IN, KS, KY, MA, ME, MD, MO, MI, NC, OH, OK, PA, UT, TN, WI, VA

The schedule for this position is 4/10's, from 8am - 8pm EST. Shift's will be determined during the interview process.

Must have 5G high speed internet!!!

Responsibilities:

• Provide top notch customer service in a fast-paced environment
• Educate and assist customers and health care providers with Verisys services and data
• Maintain high-performance metrics around quality, accuracy, as well as customer satisfaction
• Be able to make sound decisions while keeping the customer and company in mind
• Ability to work independently while doing what’s best for our customers
• Involved in all aspects of customer service, including solving problems, answering questions
• Ability to work with customers to ensure fantastic service
• Pragmatically and effectively communicate to both internal and external customers
• Respond promptly and efficiently to incoming requests
  
  

Requirements:

• Ability to create and deliver the best customer experience possible
• Excellent verbal and written communication skills
• The ability to work in a fast-paced environment while being organized and using your time efficiently
• Empathy to customer concerns and ability to display sincere desire to find a resolution
• Ability to meet strict attendance guidelines
• Excellent written and verbal communication skills
• Ability to adjust between technical and functional to meet audience comprehension
• Strong critical thinking skills with the ability to work through and understand the details to arrive at solutions
• Highly organized, with ability to multitask to meet or exceed deadlines in a fast-paced, changing environment
• Uncompromised approach to meet/exceed requirements
  
  

Would love to see:

• Experience in Healthcare or related industry
• Call center experience
• Bilingual Spanish/English
  
  

Awesome Benefits:

• $17 per hour
• Amazing medical, dental, and vision plans
• Generous Paid Time Off
• 11 Company Paid Holidays per year
• Short-Term and Long-term Disability & company paid Life Insurance
• 401(k) Plan with generous Company Match (100% vesting from day 1)
• Tuition Reimbursement Program

APPLY HERE: https://ats.comparably.com/api/v1/lvr/aperturehealth/eb0a7c91-c454-4b94-8f7b-acf7ead5f3c6 

About Odyssey:

At Odyssey, our Mission is to enable access to high-quality education across the U.S. regardless of income. We do that by making Education Savings Accounts (ESAs) and microgrant programs accessible to parents and vendors, enabling millions of students across the country to choose their own education paths on the Odyssey platform. At Odyssey, our technology powers programs that collectively support more than 140,000 students across the US in accessing more than $400 million in state funding.

About the Role:

As a Support Associate, you will be the frontline of our customer support team, providing exceptional service to our users. You will handle customer inquiries, resolve issues, and ensure a positive experience for parents and students. This role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment.

What You’ll Do:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints, escalating complex cases as needed.
• Provide accurate information about Odyssey’s services and programs.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve processes and enhance the customer experience.
• Participate in training and development opportunities to enhance your skills.
• Meet performance targets and contribute to team goals.
• Stay up-to-date with company policies and product knowledge.
  
  

About You:

• Must reside in the State of Georgia
• Zendesk experience is required
• 1+ years of experience in a customer support role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Customer-focused with a positive attitude and professional demeanor.
• Ability to work independently and as part of a team.
• Proficiency in using customer support software and tools.
• Fluent in English; fluency in Spanish is preferred.
• High school diploma or equivalent; additional education or certifications are a plus.
  
  

Additional Details:

• This role is a remote position for candidates located in State of Georgia, U.S.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range.
  
  

APPLY HERE: https://www.linkedin.com/jobs/view/4117945784/?alternateChannel=search&refId=BftoCSlkmycdxIsSsmJesw%3D%3D&trackingId=Qj5fyj98aqKOZsMX%2BoKdQQ%3D%3D&trk=d_flagship3_search_srp_jobs 

Our Commitment to Diversity:

Odyssey encourages individuals from diverse backgrounds to apply. We are an equal opportunity employer, committed to a fair and consistent interview process. Please inform us in your application if you require accommodation to apply for or perform your job.

Why Odyssey:

Join us if you believe in the power of education as the single most important investment we can make as Americans today. Odyssey is well-capitalized, with venture capital from leading technology investors such as Andreessen Horowitz and Tusk Venture Partners. We are dedicated to making a massive impact in education in America.

Our Opportunity

Do you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you!

Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time. We are seeking a full-time, motivated Customer Service Representatives to join our award-winning customer service organization.

In this role, you should be comfortable working from home, and you must reside within Florida. Starting wage is $15.50 / hour with opportunities to learn and further develop your skills while working remotely!

We are not looking for order-takers or script-readers – we’re searching for those who can engage with our customers on the phone, have the ability to think critically in the moment, and have a passion for genuinely helping others. Having a love for pets is an added bonus!

What You’ll Do

• Engage directly with customers who contact us for a variety of topics ranging from helping them shop for their new pet, to finding that perfect chew toy, or even problem-solving when something doesn’t go as planned.
• Research and problem-solve to determine appropriate solutions for customers, think proactively, and set follow-ups as needed to ensure contact resolution.
• Operate with understanding, utilize active listening, patience, empathy, and kindness to customers and Team Members alike.
• Operate with a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
• Engage with teammates, your direct Manager, and other team members across many levels of the organization using virtual collaboration tools such as Zoom, Slack, and webcams to contribute to an infectious customer-centric culture of collaboration.

What You’ll Need

• 2 years of customer service experience
• Demonstrate excellent communication skills (written, verbal, and listening) in a written assessment
• Ability to multi-task (e.g., maintain a conversation on the phone while navigating on the computer and taking notes) and perform well in a fast-paced environment
• Proficiency in using computers, both for data entry, as well as for rapid navigation through systems and the internet to search for information to help support our customers
• Ability to adapt to change with the business needs of the company
• Flexibility to shift schedule and work overtime as needed by the business unit
• Must bring proven ability to maintain confidentiality and secure sensitive information
• High school diploma or equivalent
• Must be able to pass a background check

Technical Requirements

• Work area must be large enough to accommodate computer monitors and be free from distractions, including any background noise that impacts the customer experience.
• Work area acceptable for webcam use.
• Have a reliable wired, high-speed internet and broadband connection (30 Mbps+ download speed/ 10Mbps+ upload speed (You can test your internet speed at speedtest.net or by contacting your service provider.) Applicants must meet and show this requirement.
• You provide high-speed internet. We will provide everything else (computer, monitor, keyboard, mouse, headset, webcam).
• Phone line not required. You must have a cell phone or tablet that can be used for two-factor authentication through Okta Verify. Options for two-factor authentication include:
  • A smartphone or tablet on which the Okta mobile app can be downloaded.
  • A cell phone that can receive SMS messages and phone calls.

APPLY HERE: https://careers.chewy.com/us/en/job/6135629?gh_jid=6135629&gh_src=LinkedIn 

Why Chewy Customer Service?

It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best.

• YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
• YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best – no matter your role or location.
• YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
• YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
• YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, plus more! Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.

About Spark Advisors

We're Spark, a mission-driven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.

In just four years, we've partnered with over 5,000 brokers and enrolled over 140,000 beneficiaries, making us the fastest-growing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we've maintained an NPS of 91 and a client retention rate of 93%, and we've helped brokers grow on average >100% since partnering with us.

It's an exciting time to be at Spark. Our diverse, remote-first team comes from leading technology, healthcare, and insurance companies, and has grown from 40 to 70 in the last year. Most recently, we've raised a Series B from leading investors who share our ambition.

Join us: we're always on the lookout for sharp, talented, empathetic teammates.

Summary

Spark is looking for a Customer Support Associate In this role, you will assist health insurance agents with their inquiries and provide initial support to clients. Your role involves addressing basic issues, escalating complex cases, and ensuring a seamless experience for all stakeholders. You will work closely with internal teams to resolve our clients' problems.

You will report to the Customer Experience Manager and partner with them to create an exceptional experience to our growing customer base.

Please note this is a full-time hourly paid position with a pay range of $25.00 - $27.00 per hour.

Key Responsibilities

• Support Agents and Clients: Provide first-level support to health insurance agents and clients through various communication channels, including phone, email, and chat.
• Triage Requests: Efficiently categorize and prioritize incoming requests to ensure timely resolution or escalation to appropriate departments.
• Issue Resolution: Address common inquiries related to contact and onboarding status, as well as, ad hoc requests from both internal and external customers.
• Documentation: Accurately document interactions and resolutions in the ticketing system.
• Feedback Loop: Gather feedback from agents and clients to identify areas for improvement in processes and services.
• Collaboration: Work closely with other departments to resolve complex issues and improve service delivery.
  
  

Skills Knowledge and Expertise

• Competencies:
• Strong communication skills, both verbal and written
• Excellent problem-solving abilities
• Ability to work independently and as part of a team
• Proficiency in using ticketing software and other communication tools
• Strong organizational skills with attention to detail
• Qualifications:
• Previous experience in customer service or support roles, preferably in the health insurance industry
• Fluency in Spanish is required
• High school diploma or equivalent; additional qualifications in healthcare or insurance are a plus

Compensation

Hourly Range

$25—$27 USD

Why you should join our team

By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:

• Equity compensation
• Health care, including dental and vision through our PEO Sequoia
• Flexible work location; co-working available
• 401k
• Paid Time Off
• Monthly Remote Work Stipend (help cover costs of home-office needs)
• Paid Parental Leave
• Up to 12 weeks for birthing parents
• Up to 8 weeks for non-birth parents
• 11 paid holidays
• 2 week sabbatical at 5 years of employment
• Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi
  
  

APPLY HERE: https://job-boards.greenhouse.io/sparkadvisors/jobs/4453609008?gh_src=25a19f4d8us 

At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Bilingual Sales Support Representative really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Sales Support Representative.

As a Bilingual Sales Support Representative, you will:

• Research and resolve issues reported by the client's end-users via phone, email, and chat support. 

• Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads. 

• Document all information on customer interaction according to standard operating procedures.

Requirements:

•  Experience: Prefer 1 year or equivalent sales or business development experience (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program, contacting sales prospects, generating new sales leads, account management) or at minimum, show a propensity to upsell additional products or services to customers, using standard sales techniques and rebuttals.

• Must be willing to complete an assessment that includes a typing test of 35 wpm

• Great communication skills, written and orally

• Demonstrate strong abilities to work independently and as a team player

• Must be adaptable and flexible, demonstrating abilities to work with process and information changes

• Experience using Salesforce is a big plus

• Must be at least 18 years of age

• Must have at least a High school diploma or GED

• Must be willing to participate in a background screening 

• This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132)

• Must be fluent in both Spanish and English Languages (written and verbal)

Recommended:

• Experience with phone, email and live chat support 

• Experience in customer service, sales, billing, collections, or technical support
  
  

APPLY HERE: https://jobs.eu.humanly.io/jobs/b12ea566-da12-4803-82d9-e2a3c97a6633?source=LinkedIn