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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess strong interpersonal skills, fluency in both English and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are essential for success in this role.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

Key Responsibilities:

• Source, screen, and interview candidates for various roles, with a focus on Spanish-speaking talent.
• Manage the full recruitment lifecycle, from job posting to offer acceptance.
• Conduct interviews in both English and Spanish, ensuring cultural fit and role alignment.
• Collaborate with hiring managers to understand hiring needs and develop tailored recruitment strategies.
• Maintain candidate pipelines for current and future hiring needs.
• Utilize applicant tracking systems (ATS) and other tools to manage and track candidate activity.
• Represent the company at job fairs and recruitment events (virtual and in-person).
• Ensure compliance with company policies and employment laws throughout the hiring process.
• Provide a positive candidate experience through timely communication and professionalism.
  
  

Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities

• Must be 18 years of age or older
• High school diploma or equivalent required; Associate’s or Bachelor's degree in HR, Business, or related field preferred.
• Bilingual in English and Spanish (fluent/professional level required).
• Proven work history with a record of reliability, professionalism, and results.
• Minimum 1–2 years of recruiting experience, preferably in a high-volume or call center environment.
• Prior call center experience (as a recruiter or agent) is strongly preferred.
• Strong knowledge of sourcing techniques and recruitment tools (LinkedIn, job boards, ATS).
• Excellent communication, organizational, and time management skills.
• Ability to thrive in a fast-paced, deadline-driven environment.
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Descrição:

Se você deseja fazer parte da nossa equipe de águias, mas não encontrou uma vaga na sua área de interesse, cadastre o seu currículo para fazer parte do banco de talentos! Constantemente buscamos talentos para ampliar nosso quadro de profissionais e assim que surgir uma oportunidade, vamos analisar o seu perfil.

Atividades:

Banco de Talentos

Ambiente:

Quer trabalhar em uma empresa que faz você voar? Se você se identifica com plano de carreira, melhoria contínua, ética e ambiente de trabalho saudável, a Águia Inox é a empresa que você procura.

Benefícios:

• Plano de saúde;
• Vale alimentação;
• Vale refeição;
• Auxilio educação;
• Auxílio creche;
• Vale combustível;
• Transporte fretado;
• Seguro de vida;
  
  

Categoria:

Administrativo

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

JOB SUMMARY: The Recruitment Manager of the Texas Rangers (“Company”) is responsible for managing the full-cycle recruitment process and supporting day-to-day operations of the HR Department. This role plays a key part in implementing talent acquisition strategies, employee engagement initiatives, and HR operational excellence. Reporting to the Senior Vice President of Human Resources, the Recruitment Manager will serve as a strategic partner to Front Office leadership and oversee recruitment and HR support for seasonal, part-time, and full-time staff. This role provides leadership to drive, influence, and implement people strategies that align with business goals and company values.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Partner with business leaders and department heads to create and execute recruitment strategies that drive business outcomes and uphold the Company’s brand and values.

• Act as a consultant to Front Office hiring managers and seasonal supervisors on best practices in recruitment, onboarding, talent management, and employee relations.

• Develop and implement proactive sourcing strategies to build a strong pipeline of diverse and qualified candidates across all departments.

• Oversee job description development, job postings, resume screening, phone and in-person interviews, reference and background checks, and job offer processes.

• Lead and manage the onboarding and orientation process for new hires, ensuring a seamless transition and positive employee experience.

• Collaborate with hiring managers to forecast hiring needs based on business growth, seasonal demands, and workforce planning.

• Monitor and analyze recruitment metrics and provide regular reporting on time-to-fill, cost-per-hire, quality of hire, and other KPIs.

• Facilitate all training and development programs for seasonal and part-time staff, including but not limited to, orientation, compliance training, and TEAM training.

• Support the writing, editing, and maintenance of HR policies, procedures, and employee handbook updates.

• Serve as a resource for employee relations issues, conflict resolution, and performance management for assigned staff groups.

• Ensure consistent compliance with federal, state, and local employment laws and company policies.

• Act as HR liaison for minor league affiliates and remote teams, addressing employee needs and ensuring alignment with organizational standards.

• Manage uniform program for seasonal and part-time employees, including ordering, inventory control, and distribution logistics.

• Maintain and update confidential personnel files, HRIS (e.g., Workday), and other databases; generate and analyze HR-related reports and metrics.

• Participate in rotating game duty schedule, supporting employee experience and operations during events.

• Build and maintain strong partnerships with external staffing agencies, colleges/universities, and industry organizations for candidate sourcing.

• All other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in human resources, Business Administration, or related field required.

• 3–5 years of progressive recruitment or talent acquisition experience, preferably in a high-volume or sports/entertainment environment.

• Strong working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• HRIS software experience, preferably Workday.

• Proven ability to manage multiple priorities under tight deadlines with minimal supervision.

• Strong interpersonal, organizational, and problem-solving skills.

• Deep understanding of HR principles and recruitment best practices.

• Specialized training in employment law, compensation, organizational development, employee relations, or training preferred.

• Excellent written and verbal communication skills.

• Ability to work flexible hours, including nights, weekends, and holidays as needed.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required for the job.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there.

Why Join Us?

At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier.

Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.

About the Role:

The Human Resources Talent Acquisition Generalist plays a critical role in supporting the daily operations of both the HR and Recruitment functions. This position focuses on maintaining streamlined workflows, ensuring the accuracy of HR documentation, and upholding compliance with internal policies and labor regulations. It requires a detail-oriented, tech-savvy, and proactive professional with a strong grasp of HR and Talent Acquisition practices, excellent organizational skills, and the discretion to manage sensitive information.

Supports a bilingual work environment with fluency in English and Spanish. Ability to communicate effectively in both English and Spanish, including written and verbal interactions.

Functional / Regional Area: Global Marketing and Canada

Responsibilities include but are not limited to:

HUMAN RESOURCES

HR Administration & Documentation

• Maintain accurate and up-to-date employee records in HR systems (HRIS)
• Prepare HR-related documents, including contracts, letters, and reports
• Manage data entry and updates in HR platforms
• Support internal audits and ensure compliance with documentation standards

General Human Resources Support

• Assist with payroll data input by collecting and verifying employee and candidate data
• Support benefits administration for new hires, including enrollments, updates, and inquiries
• Ensure timely and accurate completion of HR and TA related tasks impacting Payroll & Benefits data
• Deliver training as required
• Facilitate local team building activities and events

Employee Support & Communication

• Serve as a resource for general HR-related inquiries
• Monitor the HR inbox and respond to employee questions in a timely manner
• Help communicate HR policies and procedures to employees
• Support the coordination of employee engagement programs and initiatives
• Assist in resolving routine employee issues or escalating them appropriately

Compliance & Policy Support

• Support and monitor adherence to company policies and labor regulations
• Assist with HR compliance initiatives and documentation
• Support the implementation and communication of policy updates
• Contribute to workplace health, safety, and other policy efforts

TALENT ACQUISITION

Recruitment and Onboarding Support

• Post job advertisements and coordinate interview scheduling
• Assign requisitions to recruiting partners and maintains oversight of requisition progress (interview scheduling, offer generation, onboarding preparation); ensure that SLAs are achieved.
• Facilitate & participate in intake calls and weekly recruiting update calls with HRBPs and Talent Acquisition partners. Provide insight of progress and ideas of how to recalibrate strategies to attract top talent. Escalates any recruiting challenges and recommendations to HRBPs in timely fashion.
• Maintain oversight to requisition reporting and provide updates regarding recruiting status and KPI achievement.
• Manage background checks and reference verification processes
• Prepare onboarding materials and set up new hire documentation.
• Partner with HRBPs to ensure for seamless transition to offer & onboarding processes. Facilitate New Employee Orientation on a regularly scheduled basis.
• Assist with orientation logistics and ensure a smooth onboarding experience

Qualifications:

• Bachelors degree in Business, Organizational Behavior, Human Resources, Psychology or another related field.
• Minimum two years experience progressive HR Experience within global company environment, including working knowledge of multiple Human Resources disciplines with a focus in recruitment, performance management and respective employment laws of region.
• Human Resources Certifications a plus, not required
• Self-Starter - Demonstrated strategic thinking and influencing skills.
• Track record of driving strong business results.
• Excellent written and oral communication and presentation skills required.
• High level of integrity & professionalism required.
• Enjoys working in a fast-paced environment.
• Serve as an approachable, highly trusted coach and advisor to employee and managers on all HR related topics. Previous experience in end to endend-to-end recruitment required.
• Strong Proficiency in all Microsoft Office applications required.
• In depth proficiency in working with HRIS/Applicant Tracking systems; i.e. Ceridian Dayforce a plus. Strong aptitude for systems and process management.
• Strong influential communication skills (verbal, written and presentation), with the ability to exert influence and meet commitments in a matrixed organization. Communicate effectively both orally and in writing.
• Strong interpersonal skills. Ability and confidence to interact with all levels of the organization.
• Anticipate risks and devise solutions in the moment. Comfort with ambiguity, frequent change, or unpredictability.
• Analytical, conceptual, and problem-solving skills to evaluate situations and apply knowledge to ask the right questions and identify appropriate solutions effectively and efficiently.
• Liaise with different stakeholder groups and align them toward common goals and outcomes.
• Take initiative and plan, organize, and schedule own work. Focus and process a high volume of detailed work under competing deadlines.
• Fluency in English and Spanish languages required.
• Ability and willingness to travel within the U.S. as required. (up to 10%)

About The Job

Louis Vuitton Americas is currently seeking a Talent Development Senior Manager. This role is essential in supporting the team’s vision of evolving our leaders to be best in class. The successful candidate will achieve this through tailored programs, meaningful experiences, and by identifying clear career paths and opportunities.

Job responsibilities

Strategic Planning and Implementation:

• Collaborate with the Talent & HR community to design the talent management strategies which support the business priorities.
• Develop and implement learning and development strategies and programs to establish career paths, cultivate leadership capacity, and ensure high performer retention.
• Create annual training programs and calendars aligned with business strategy.
• Partner with global teams on development initiatives & programs.
  
  

Needs Assessment and Program Development:

• Conduct needs assessments to identify skill gaps and development opportunities.
• Design and develop engaging and effective training programs, workshops, and learning materials.
• Leverage various learning methodologies, including online learning, coaching, mentoring, and stretch assignments.
• Seek new innovative ways to establish a learning culture across the organization
  
  

Program Delivery and Facilitation:

• Facilitate & lead workshops, development initiatives and high potential leadership programs.
• Liaise with external training consultants to ensure they are supported while delivering training to our teams.
• Responsible for the employee experience as it relates to all in-house leadership development initiatives
• Support DEI partners in designing tailored developmental workshops & initiatives
  
  

Evaluation and Measurement:

• Evaluate program effectiveness and measure outcomes using appropriate metrics/feedback.
• Track learning effectiveness and report on key challenges and successes.
• Manages & maximizes the internal LMS system.
• With support from the Talent Development Sr Director manage the in-house budget.
  
  

Talent Development:

• Support the annual talent planning and succession campaign.
• Conduct career conversations with leaders & coach while on mobility within LV & LVMH.
• Identify internal successors for key roles across the organization.
• Create internal resources and materials to support internal career growth.
• Collaborate with HR community in identifying trends to retain top talent.
• Partner with the HR community in leading the Rise platform (internal performance and development tool).
  
  

Supporting a culture of continuous learning:

• In collaboration with Internal Communications support on the build out of self-development content on LV4Me (intranet).
• Partner with the HR community in leading the Rise platform (internal performance and development tool).
• Support on ad-hoc retail, talent & leadership development projects within LV & LVMH
  
  

Profile

• Ideally 8-12 years HR development experience gained within a fast paced & multi-national organization
• Preferably certified in at least one of the following – Gallup Strengths, Hogan, Situational Leadership II, 360 Assessments
• Formal education in Human Resources, Organizational Psychology or a similar field
• Skilled in coaching
• Experience with LMS systems, 360Learning experience preferred
• Excellent written and verbal skills
• Ability to foster a culture of continuous learning and improvement
• Proficiency in Design Thinking, Agile methodologies, and talent management software.
• Excellent analytical and problem-solving skills.
• Ability to research external sources, tools and ideas which will add value to how the Talent Drive to find innovative solutions including new technological platforms/tools
• Positive approach to their role with a solution-oriented mindset
• Customer centric mindset with the ability to answer queries in a timely, accurate and practical manner
• Trustworthy & discrete
• Agile
• Advanced skills in Excel, PowerPoint, Word & Zoom
  
  

The appointed candidate will be offered a base salary within the range of USD $145,000-$150,000, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

• Please note that restrictions may apply to part-time employees.
  
  

This position requires 4 days per week on site in the Louis Vuitton Corporate Office, located in the heart of Midtown, Manhattan.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM27175

Forbes believes in the power of entrepreneurial capitalism and uses it on various platforms to ignite the conversations that drive systemic change in business, culture and society. We celebrate success and are committed to using our megaphone to drive diversity, equity and inclusion.

If you are interested in joining any of our Corporate teams at Forbes but don't see an opportunity that you'd like to apply to, please send us your resume. We will keep your information on file for future opportunities and reach out for exploratory interviews.

Forbes aims to offer employees the flexibility they need in order to be successful. We offer a hybrid work schedule for our employees. Some roles may be fully remote (within the U.S.) if it aligns with the needs of the position

Forbes is an equal opportunity employer.

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