OPERATIONS INTERN: BUSINESS AFFAIRS/OPERATIONS
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Application Deadline: Friday, February 28th*
*Pro Tip: Submit your application as soon as possible – applications could close earlier due to applicant volume!*
Your New Role
Home to beloved shows such as TEEN TITANS GO!, BATWHEELS, HARLEY QUINN, ADVENTURE TIME, and CRAIG OF THE CREEK, Warner Bros. Animation and Cartoon Network Studios are known for their rich creation of award-winning animation and industry-leading development and production of kids, young adult, and adult entertainment.
The Studio Business Operations team is on the lookout for a highly motivated summer intern to join our LA-Based team. As a summer intern, you’ll immerse yourself in a series of exciting projects that are designed to make meaningful impact on our studio’s future. These projects will involve in-depth research and analysis and will be focused in three general areas: Business Operations, Studio Operations, and Production Technology. Projects will include creating surveys, gaining insight into the global streaming landscape, assessing content performance and audience demographics, and exploring ideas for potential growth opportunities.
You, as the intern, will be the driving force behind these projects, with the opportunity to present your findings to senior executives upon completion of the internship program. These insights and contributions will not only enrich your own experience but have a lasting impact on our studio’s success.
Your Role Accountabilities
Duties could include:
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Perform detailed analyses of global FAST platforms, compiling a comprehensive report on audience demographics and key animation content trends while partnering with WBA’s content strategy team to ideate creative concepts for potential content initiatives.
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Develop case studies on short form content, highlighting successful creative strategies and best practices from competitive studios and content brands, and provide actionable recommendations for WBA going forward.
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Lead brainstorm sessions for potential studio events and initiatives.
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Design and implement an employee engagement survey to gather actionable insights.
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Collaborate with Production, IT, and the Studio Archive teams to develop concepts that enhance workspace/facility engagement.
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Analyze current asset tracking methodologies and research ways to enhance lifecycle tracking processes.
Qualifications & Experience...
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Must be actively enrolled in an accredited college or university degree program for the full duration of the internship (proof of enrollment required)
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Must be a rising Junior or Senior Undergrad Student (18 years or older)
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Must be in academic good standing (3.0 or above GPA) A transcript will be required to verify your GPA if an offer is extended.
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Warner Bros. Discovery will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Warner Bros. Discovery now or in the future in order to retain their authorization to work in the United States. Candidates currently on any student or exchange visa, including F-1 CPT, F-1 OPT, J-1, M-1, etc., will not be eligible for the internship program.
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Quick learner, proactive and resilient. Ability to thrive in ambiguous and fast-paced environments.
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Strong research skills and ability to organize, synthesize and present information.
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Skilled at creating presentation materials and crafting business narrative using data and charts.
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Excellent written and oral communications skills.
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Interest in animation is a must! Prior entertainment industry experience preferred but not required.
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What to know before applying:
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The duration of the summer program regardless of which start/end option is 11 weeks.
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Program date options:
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Option 1: June 2nd – August 15th
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Option 2: June 9th – August 22nd
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Interns will be expected to work 35-40 hours per week in a hybrid capacity.
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Our internships are paid opportunities with a competitive hourly wage. Credit is not required; however, we will provide the necessary documentation for school credit if desired. Relocation is not provided.
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Interviewing will take place from February through mid-April. A WBD team member will contact you if your experiences and interests match an open internship position. Due to the high volume of applications, we are unable to give individual status updates.
About Our Internship Program
WBD's Internship Program is designed to nurture students professionally and personally. We attract the country’s boldest and brightest students for paid, for-credit, real-world internship experiences in the entertainment, tech, sports, news and media industries. We offer career-defining opportunities to learn valuable skills that will help you prepare for a successful future.
Ready to learn more? Here’s what we offer:
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Hands-on work with passionate, talented team members in your field
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Mentorship from some of the industry’s kindest and most passionate entertainment veterans
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Engaging events including professional development seminars, panels with recruiters and former interns, intern-exclusive events, and so much more
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Access to top-level executives and employees through our Speaker Series and Roundtables
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Incredible networking opportunities with industry-leading professionals and a robust intern alumni network
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A creative, collaborative, and inclusive company culture
What you can expect to take away from the semester:
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Opportunities to develop professionally and uncover skills you didn’t know you had
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The insider scoop on the entertainment industry and what happens behind the scenes
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Relationships that will go beyond your collegiate career
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Real-life experiences that will provide you with the confidence to delve into your next adventure
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The rate listed is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Rate: $19 per hour USD for undergrad interns, $25 per hour USD for graduate level interns.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
If you’re a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
CLIENT OPERATIONS ADMINISTRATOR – SPANISH SPEAKING
Client Operations Administrator – Spanish Speaking
Plano, TX | Hybrid (2–3 days per week in-office)
Are you detail-oriented, process-driven, and fluent in business-level Spanish? Join Collinson, a global leader in loyalty and travel benefits, as we continue to shape the future of customer engagement for some of the world’s biggest brands.
In this hybrid role, you’ll work 2–3 days a week in our Plano, TX office while supporting key client operations for a major financial institution. You’ll ensure the smooth delivery of day-to-day activities and exceptional service as part of a dynamic global team.
Why Join Us?
- Collaborate with leading brands like Visa, Mastercard, and British Airways.
- Thrive in a culture that values innovation, teamwork, and giving back to our communities.
- Enjoy opportunities for growth within a global organization with 28 offices worldwide.
What You’ll Do:
- Oversee daily client operational tasks, ensuring seamless execution.
- Communicate with clients and internal teams to provide exceptional support.
- Create and maintain accurate operational procedures.
- Coordinate client onboarding, program setup, and end-to-end testing.
- Manage disputes and voucher requirements, ensuring timely resolution.
- Prepare and deliver monthly client reports in line with service standards.
What You’ll Need:
- Fluent, business-level Spanish (spoken and written) – essential!
- Outstanding attention to detail and strong organizational skills.
- Proficiency in MS Office tools (Word, Excel, PowerPoint).
- Ability to multitask, prioritize, and meet deadlines effectively.
- Problem-solving skills with a structured and methodical approach.
- Excellent verbal, written, and interpersonal communication skills.
- College degree or equivalent experience.
Ready to Make an Impact?
If you’re passionate about delivering exceptional client service, value flexibility, and want to grow with a global leader, we want to hear from you. Apply today and help us shape the future of loyalty and engagement!
You can look forward to a competitive salary and benefit plan including but not limited to:
- 100% employer paid medical, dental, life & LTD insurance for employees
- 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
- Supplemental Insurance including STD, additional Life
- Priority Pass Membership
- Global Mentoring Program
- Wellness Programs
- Lifestyle Benefits
Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ushr@collinsongroup.com
APPLY HERE: https://www.collinsongrouptalent.com/jobs/5287636-client-operations-administrator-spanish-speaking
INTERNATIONAL OPERATIONS ASSOCIATE – SPANISH SPEAKING
Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.
About The Role
We’re looking for a strategic and resourceful International Operations Associate to join our high-growth, high-impact team at Fora. As Fora expands into new markets, this role will play a pivotal part in driving our global operational strategy, ensuring market readiness, and driving the success of our travel advisors worldwide. Reporting to the International Operations Director, this role is an excellent opportunity for someone who excels at solving complex challenges, and is eager to contribute to a fast-growing startup.
This role is based in New York City with 4 days a week (M-Th) at our office in FiDi/Tribeca.
Key Responsibilities
Financial & Business Operations (50%)
- Collaborate with cross-functional teams to establish financial processes, including payments, invoices, and compliance workflows.
- Conduct in-depth research on local regulations and operational requirements to ensure compliance and readiness for new market entries.
- Partner with the product team to identify and implement platform localization needs, aligning with regional needs and business goals.
- Assist in setting up new work streams and operational infrastructure as required to support global scalability.
- Support CRM and sales workflows using tools like Hubspot, Intercom, and web platforms.
SOP & Training Development (30%)
- Create and update Help Center articles, FAQs, and training materials tailored to the unique needs of local markets.
- Develop, maintain, and organize Standard Operating Procedures (SOPs) to document key internal processes.
- Analyze regional KPIs and data trends to identify areas for operational improvement.
- Conduct research to identify regional gaps in Fora’s global training programs and propose tailored solutions.
Advisor Support (20%)
- Own and manage the inbound support queue, ensuring timely and high-quality responses to advisors.
- Build reporting frameworks to capture regional advisor insights, interests, and areas of opportunity.
- Host office hours and live support events to address advisor issues and provide proactive guidance.
Requirements
- 1-3 years of professional experience, including internships or part-time roles, ideally in a high-growth startup or in project management/operations.
- Bachelor's degree in Business, Finance, or a related field, or equivalent experience.
- Fluency in English and Spanish, with strong written and verbal communication skills.
- Exceptional organizational skills, with the ability to document processes and distill complex information into actionable insights.
- Ability to analyze data, identify key themes, and generate actionable insights.
- A passion for supporting customers (advisors), understanding their needs, and driving their success.
- Comfort working in a fast-paced startup environment, with the ability to pivot and manage multiple priorities effectively.
Strongly Preferred:
- Exposure to finance and/or legal operations is a strong plus.
- Familiarity with CRM systems (Hubspot, Salesforce, Pipedrive, or equivalent)
- Familiarity with support tools (Intercom, Zendesk, Drift, or equivalent)
- Experience in customer support or a related field, preferably in a tech.
Compensation
Salary: $60-70K + equity. Other benefits include:
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- ClassPass Memberships
- 401k plan
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options
This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views
HEAD OF SPOKEN WORD OPERATIONS - NA, LATAM, ES , AMAZON MUSIC
Acerca del empleo
Description
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to the most top podcasts ad-free, concert livestreams to the largest catalog of audiobooks, Amazon Music is innovating at some of the most exciting intersections of music, content and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
We're seeking an experienced, collaborative, and enthusiastic individual to serve as the Head of Spoken Word Operations, overseeing the strategy and execution across North America, Latin America, and Spain. In this critical leadership role, you will manage a global team and work closely with cross-functional partners at Amazon Music to build meaningful relationships with external stakeholders, providing a best-in-class experience to our partners and ensuring creators are positioned for success on Amazon Music. You will lead the development and management of select priority partnerships in the United States, cultivating robust relationships with podcast creators, audiobook publishers and production teams. You will be responsible for ensuring a seamless, top-tier customer experience that exceeds expectations. The ideal candidate will be a self-driven, results-oriented professional with a proven track record of success in a fast-paced, innovative environment. You should possess a unique blend of experience and a customer-centric attitude that will allow you to thrive in this dynamic, high-impact role. Excellent interpersonal skills, strategic thinking, and a passion for the evolving podcast landscape are essential.
Key job responsibilities
- Manage and mentor a team of spoken word country managers, providing guidance, coaching, and professional development opportunities.
- Collaborate with cross-functional teams, including marketing, product, finance, and legal, to align team efforts with broader business goals.
- Manage regional events strategy and execution.
- Develop scalable programs for mid and small-sized creators.
- Manage podcast and audiobook partner portfolio, ensuing you and the team are providing a seamless white-glove customer experience by maintaining scheduled communications and alignment on cross-promotional opportunities.
- Develop and coordinate creator education programs.
- Negotiate and secure creative cross-promotional campaigns with creators, publishers and networks.
- Develop and implement a multi-channel, multi-format content marketing plan that supports messaging priorities and aligns business goals.
- Track campaigns and perform analyses as needed to monitor effectiveness; communicate results to key stakeholders.
- Be an evangelist for spoken word content on AM, explaining the product and value prop to both experienced and emerging partners.
- Execute promotional campaigns by coordinating approvals with partners.
- Attract and build partnerships with creators, identifying imaginative ways to use Amazon Music tools to drive engagement with creators.
- Work with Product team to encourage features that improve partnerships and creator tools.
Basic Qualifications
- 5+ years of work experience in a content partnerships or marketing/promotions role with the ability to manage relationships with media executives and content creators.
- People management experience, with proven ability to train and develop high-performing teams of 5 or more individuals
- Excellent understanding of the spoken word/audio landscape including the publisher and creator ecosystems.
- Ability to work effectively across internal and external organizations.
- Self-starter who is customer obsessed, detail oriented, and an enthusiastic team player.
- Ability to drive your own work independently, leading multiple projects with many stakeholders.
- Demonstrated success in achieving aggressive short, medium and long-term goals.
- Exceptional verbal and written communication skills.
Preferred Qualifications
- Bilingual, English and Spanish.
- Experience managing global teams and partnerships.
- Exceptional judgment and discretion in handling sensitive and confidential issues and topics.
- BA/BS Preferred.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.