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QUIERO TRABAJAR

BILINGUAL CUSTOMER SERVICE SPECIALIST

Publicado: 2026-01-12 21:37:11

What You'll Be Doing The Southern Regional Center (SRC), Fuquay Varina's "one stop shop for the help you need", is seeking a self-motivated Bilingual Customer Service superstar with a positive attitude to be the helpful and smiling first point of contact for the community! This career opportunity is ideal for anyone wanting to learn, grow and advance their #HealthandHumanServices, #SocialServices, #PublicHealth or #LocalGovernment career!

The SRC is a facility that brings an array of services to the southern portions of Wake County. The Center represents a regional service delivery model that has been implemented throughout Wake County. Services from various Wake County departments (Public Health, Social Services, Community Services, Environmental Services, Revenue Department, Register of Deeds Department, Sheriff's Department) and various facility-based partnerships engage the community through the SRC. The Customer Service Specialist (CSS) position is responsible for administrative support at the Front desk, Reception, Medical Records, Social Services, Register of Deeds, and Revenue departments.

The Primary Duties Of This Role Include

  • Assisting clients/patients with Reception and Registration
  • Directing clients to proper assistance
  • Utilizing the electronic document management programs for Economic Support Services and Health Clinics
  • Managing charts for Health Clinics
  • Handling Revenue functions, such as receiving payments, balancing cash funds, and delivering funds to the bank
  • Handling gas card requests for the Transportation office and prescription pick-ups for Health Clinic providers

To find out more about the good work we do in the community click on the link below

https://www.wake.gov/departments-government/health-human-services/health-human-services-locations/southern-regional-center

About About Our Team The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

Required The Basics (Required Education and Experience)

  • High school diploma or GED
  • One year of job-related experience (i.e. customer service, medical records, medical office)
  • Equivalent education and experience are accepted
  • Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

  • Fluent Spanish language skills
  • Exceptional customer service skills
  • Customer service experience in a fast-paced social service, health care or office environment
  • Familiarity and experience with social services programs
  • Administrative experience in a healthcare setting working with healthcare records including electronic medical records
  • Cash handling experience
  • Experience acting as the first point of contact for a company or agency

How Will We Know You're 'The One'?

  • Excellent customer service skills
  • Spanish language fluency
  • Attention to detail and accuracy
  • Ability to serve and meet the needs of a high volume of clients
  • Ability to adapt quickly to a variety of changing work demands
  • Ability to handle confidential and sensitive information in a professional manner
  • Ability to communicate effectively and work as a member of a team
  • Detailed knowledge of the programs and services that are represented at the Southern Regional Center and a basic knowledge of other county departments/programs and resources

About This Position Location: Southrn Regional Center Fuquay-Varina, NC 27526

Employment Type: Regular

Work Schedule: Mon - Fri 8:15 am - 5:15 pm

Hiring Range: 25.07 - 26.00

Market Range: 25.07 - 31.18

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 1/13/2026

What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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IMPORTANTE WAKE COUNTY

CUSTOMER CARE SPECIALIST

Publicado: 2026-01-12 21:35:41

Position Overview

The Florida Sea Base is seeking a highly skilled professional to provide in-depth analysis of customer, product, and operational issues, and to resolve escalated problems of the highest complexity. This role ensures that customers receive exceptional service through efficient order processing, accurate correspondence, and seamless coordination with internal teams. A successful candidate for this role should possess a mix of technical expertise, customer-centric mindset, and leadership skills.

 

This is an ideal position for a professional looking to transition to the role of council program director or camp director.

 

This position reports to the Manager of Operations, Florida Sea Base.

 

Responsibilities

  • Serves as an escalation point for issues of the highest complexity; resolves conflicts involving scheduling, resources, or technical problems.
  • Provides analysis and audits on operational processes, call volume, scheduling, and staffing. Administers system modifications. Identifies areas for improvement and recommends process or system changes to management. Oversees or leads projects.
  • Provides workflow coordination, scheduling, and training to the customer service staff.
  • Performs other job-related duties as assigned.

 

Competencies

  • Knowledge of: Customer service best practices; relevant computer systems and applications; typical operational processes and procedures for addressing customer needs.
  • Skill in: Conflict resolution and de-escalation; problem-solving and critical thinking; active listening and empathy; communication, both written and verbal; teamwork and collaboration.
  • Ability to: Work independently and as part of a team; manage multiple tasks and prioritize effectively; analyze data and identify trends; recommend and implement process improvements and enhancements; empathize with the needs of customers and offer appropriate solutions or options.

 

Qualifications

  • Minimum of four (4) years of experience in ­­­­­customer service, ideally involving complex issue resolution and process improvement.
  • Must pass a criminal history background check.

 

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

 

Preference

Bachelor’s Degree in Business Administration or a related field from an accredited college or university is preferred.

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SCOUTING AMERICA

BILINGUAL REPRESENTATIVE II, CUSTOMER SERVICE OPERATIONS

Publicado: 2026-01-12 21:34:59

What Customer Service Operations Contributes To Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Job Summary This Bilingual Representative II, Customer Service Operations is responsible for providing exceptional service to members by handling inbound and outbound calls, addressing inquiries, resolving concerns, and processing product reorders. This role focuses on delivering accurate, timely, and professional support to ensure member satisfaction and retention.

Responsibilities

  • Answer inbound calls and make outbound calls as needed to assist members with orders, inquiries, and concerns.
  • Process product reorders accurately and efficiently, starting with diabetic testing supplies and CGM products; expand to other product lines after initial training.
  • Provide professional and courteous service to resolve member issues on the first call whenever possible.
  • Escalate complex issues via email to leadership or other departments when necessary.
  • Maintain accurate member records by updating information in company systems promptly.
  • Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+ calls per day), and other KPIs.
  • Adhere to HIPAA guidelines and safeguard all confidential member information.
  • Participate in ongoing training to learn new products and improve service quality.
  • Collaborate with team members and other departments to ensure seamless member support.
  • Attend required meetings and contribute feedback to improve processes and policies.
  • Perform additional responsibilities or special projects as assigned.

Qualifications

  • High School Diploma, GED, or equivalent work experience, preferred
  • 1–3 years of customer service experience in a call center environment, preferred
  • Fluent in English and Spanish (able to communicate clearly and effectively in both languages, verbally and in writing)
  • Strong customer service skills with a proven ability to resolve issues and meet performance goals
  • Basic knowledge of, or ability to learn, customer service processes and best practices
  • Demonstrated success in achieving KPIs and objectives
  • Proficiency in basic math and business calculations
  • Working knowledge of computer systems and data entry; ability to learn new platforms quickly
  • Basic proficiency in Microsoft Office applications (Word, Excel, Outlook)

What is expected of you and others at this level

  • Applies acquired job skills and company policies and procedures to complete standard tasks
  • Works on routine assignments that require basic problem resolution
  • Refers to policies and past practices for guidance
  • Receives general direction on standard work; receives detailed instruction on new assignments
  • Consults with supervisors or senior peers on complex and unusual problems

Anticipated hourly range: $15.70 per hour - $22.50 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs

Application window anticipated to close: 03/02/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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CARDINAL HEALTH

SENIOR CUSTOMER EXPERIENCE SPECIALIST

Publicado: 2026-01-12 21:34:10

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Our mission is to revolutionize travel through the power of technology. Are you passionate about putting the customer first in growing ecommerce businesses? Do you love understanding the varying needs of customers from across the world?  

We are seeking a highly organized and collaborative B2B Service professional to ensure seamless onboarding and ongoing service support for our partners while driving service excellence. This role requires a proactive approach to partner education, operational coordination, and service improvement. The ideal candidate will possess strong analytical skills, a passion for delivering exceptional partner experiences, and the ability to manage complex cross-functional projects.

This role is integral to delivering exceptional partner experiences while supporting operational excellence and driving service improvements. If you are passionate about B2B service, thrive in a fast-paced environment, and excel at cross-functional collaboration, we encourage you to apply.

In This Role, You Will Service Strategy & Performance

  • Drive the execution of service strategies for both Agent-to-Agent (A2A) and Customer Direct Service (CDS) operations supporting demand partners.
  • Collaborate with service delivery teams to ensure vendors provide exceptional B2B service support.
  • Monitor and analyze service performance metrics (e.g., DUET, NPS, quality audits) to identify trends impacting partner experience.
  • Investigate root causes of service-level gaps or policy deviations and share actionable insights with stakeholders.
  • Resolve escalated issues through root cause analysis and implement sustainable solutions.
  • Set clear expectations with stakeholders and partners regarding service standards, escalation processes, and communication pathways.
  • Translate contact insights into actionable recommendations to improve partner engagement and reduce unnecessary contacts.

Process Optimization & Partner Support

  • Design and refine processes, policies, and communication guidelines to close service gaps.
  • Serve as a key point of contact for commercial servicing inquiries via platforms such as Zendesk and Salesforce.
  • Generate detailed servicing reports to highlight opportunities for market and partner-specific improvements.
  • Lead ROI-driven partner interactions, forums, and structured collaborations to enhance global servicing outcomes.
  • Support end-to-end partner onboarding, including API and template solutions. Identify and resolve process gaps, propose automation opportunities, and ensure compliance checks prior to launch.
  • Collaborate with internal teams (e.g., Channel Operations, Technology, Partner Connect) to ensure a seamless transition to business-as-usual (BAU).

Training & Knowledge Management

  • Coordinate and deliver training sessions for partners on policies, tools, and systems.
  • Mentor internal teams and vendor agents to foster continuous skill development.
  • Support strategic partner calls with business development teams, addressing servicing-related inquiries.

Cross-Functional Collaboration

  • Partner with sales and business development teams on servicing requirements for RFPs and strategic meetings.
  • Drive cross-departmental projects to improve tools, reporting, and agent systems, ensuring alignment with service needs.
  • Act as a liaison between stakeholders to prioritize and resolve onboarding and service issues effectively.

Experience And Qualifications

  • Proven experience in B2B service management, or a similar role. (2yrs+)
  • Strong analytical skills and the ability to use data insights for decision-making.
  • Excellent communication and relationship-building abilities.
  • Demonstrated expertise in process improvement and cross-functional collaboration.
  • Familiarity with tools like Zendesk, Salesforce and other CRM systems.
  • Project management skills with a focus on driving ROI-driven outcomes and timelines.

The total cash range for this position in Miami is $73,000.00 to $102,500.00. Employees in this role have the potential to increase their pay up to $117,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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EXPEDIA GROUP

ASSOCIATE CUSTOMER SERVICE REPRESENTATIVE SPANISH BILINGUAL

Publicado: 2026-01-12 21:33:32

Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About This Role Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.

In This Role You Will

  • Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
  • Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
  • Regularly receive direction from supervisor and escalate questions and issues to more senior employees
  • Interact with team on basic information, plus internal or external customers

Required Qualifications:

  • 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Bilingual reading, speaking, and listening proficiency in Spanish/English

Desired Qualifications:

  • Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
  • Ability to execute in a fast paced, high demand, metric driven call center environment
  • Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
  • Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
  • Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
  • Knowledge,understanding and experience of internet, mobile, and social media technology

Job Expectations:

  • Must be able to attend full duration of required training period
  • This position is not eligible for Visa sponsorship
  • Ability to work additional hours as needed
  • Schedule may be eligible for a shift differential under the terms of the shift differential policy
  • Must work on-site at the location posted
  • Must complete and pass required language assessment

Training and Work Schedule:

  • You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
  • Training class starts on 3/23/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
  • We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays.

Posting Location:

  • 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607

@RWF22

Posting End Date 7 Feb 2026

  • Job posting may come down early due to volume of applicants.

We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

  • Third-Party recordings are prohibited unless authorized by Wells Fargo.
  • Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Reference Number R-514571

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WELLS FARGO

BILINGUAL CUSTOMER SERVICE SPECIALIST

Publicado: 2026-01-12 21:31:04

Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #2644, located at: 11820 Miramar Pkwy., Bldg. 6, Bay 6, Miramar 33025.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Qualifications Minimum Requirements:

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must have a valid, unrestricted Driver’s License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

About Us At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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SHERWIN-WILLIAMS

WORK FROM HOME IN UNITED STATES

Publicado: 2025-12-25 00:19:49

Ready to ditch the traditional 9-5 grind? If you are an Spanish speaker living in United States join our community as a Media Search Analyst, set your own flexible schedule and complete engaging tasks with an innovative web-based evaluation tool!

 

What You’ll Do As A Media Search Analyst:

  • Assess diverse media categories: music, books, podcasts, videos, and more.
  • Evaluate app store content, ensuring search result accuracy and relevance.
  • Utilize your cultural knowledge and market expertise to validate query intent.

 

Why Join the AI Community?

  • Be part of the global and diverse TELUS Digital AI Community with 1M+ global contributors.
  • Support machine learning for world-leading brands with no prior professional experience.
  • Make use of your communication and analytical skills and enjoy extra income with great flexibility!

 

Basic Requirement and Assessment:

  • Full Professional Proficiency in Spanish and English and being a resident on United States for the past year, aware of local media and trends.
  • An active Apple ID email address is essential, ownership of an Apple device and familiarity with Apple products.
  • Complete ID verification at your convenience within a specific timeframe and pass an open book qualification exam with guidelines provided.

 

 

Join us today and help revolutionize digital media content!

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POSTULAR
TELUS DIGITAL

SPANISH CUSTOMER SERVICE REP

Publicado: 2025-12-13 04:51:57

Acerca del empleo

Why Consider This Job Opportunity

  • Salary up to $24.00 per hour
  • Full-time position with opportunities for overtime as business needs warrant
  • Supportive team environment focused on customer satisfaction
  • Gain experience in a dynamic, fast-paced e-commerce setting
  • Work remotely with flexible scheduling options
  • Required equipment provided for a seamless work experience

What To Expect (Job Responsibilities)

  • Answer inbound telephone calls and provide excellent customer support
  • Respond to customer inquiries via phone, email, Live Chat, and SMS with professionalism
  • Research and resolve customer complaints to ensure satisfaction and retention
  • Follow up on written correspondence and escalate issues to management as needed
  • Collaborate with other departments to ensure effective problem resolution

What Is Required (Qualifications)

  • Fluent in both English and Spanish
  • High School Diploma or equivalent
  • Experience with Microsoft Word and Excel
  • Ability to type 50+ words per minute
  • Capability to work in a high-volume inbound call center environment

How To Stand Out (Preferred Qualifications)

  • 1+ years of experience in Customer Service, help desk, or call center roles
  • Ability to type 60+ words per minute
  • Familiarity with website navigation and e-commerce platforms
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POSTULAR
BUSKEROS

CUSTOMER SERVICE MANAGER, AIRPORT CUSTOMER EXPERIENCE

Publicado: 2025-12-13 04:23:23

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
  • Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.

What You'll Do

  • Drives operational excellence
  • Creates an environment that cares for our frontline team members and celebrates the team successes
  • Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
  • Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
  • Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
  • Promotes an environment of mutual respect and trust between frontline team members
  • Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
  • Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
  • Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
  • Ability to work extra hours when there are operational needs
  • Ability to work rotating shifts including weekends, holidays and days-off

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

  • Previous airport customer service experience
  • 2 years experience leading others
  • Knowledge of company policies and procedures and functional automation applications

Skills, Licenses & Certifications

  • Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
  • Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
  • Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
  • Strong decision making skills
  • Ability to work independently as well as collaboratively
  • Ability to work under demanding operational conditions
  • Ability to prioritize and execute with a sense of urgency and preciseness
  • Ability to use sound business judgment to resolve issues with internal and external customers
  • Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
  • Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
  • Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.
  • Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Applicable valid driver’s license as required by local authorities, if applicable

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BUSKEROS

CUSTOMER SERVICE ASSOCIATE

Publicado: 2025-11-17 23:11:17

Soar with us at Wawa.

We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do:

  • Greet and engage with customers to ensure their needs are met both quickly and courteously.
  • Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well keeping our coffee station clean and organized.
  • Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
  • Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting.
  • Help keep our stores clean and safe by following all established policy, procedures, and guidelines.
  • Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical/dental vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to other benefit and wellness programs.
  • Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications

  • Great communication and customer service skills.
  • Ability to thrive in a fast-paced environment and multitask like a pro.
  • Must be 16+ years old with reliable transportation.
  • Enjoys working in a team environment.

The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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POSTULAR
WAWA, INC

SPANISH BILINGUAL RECRUITING SPECIALIST

Publicado: 2025-11-05 20:52:04

CBSL Transportation Services maintains a drug-free workplace due to the nature of our operations and industry regulations. All candidates must pass a pre-employment drug test, including marijuana. Failure to do so will result in disqualification from the hiring process. Our basis for enforcement lies with Federal Regulations.

Exciting New Opportunity for

Spanish Bilingual
Recruiting Specialist!

(Please review "Job Requirements" section closely before submitting an application.)

About Us

At CBSL Transportation Services, our people drive everything we do. CBSL has been delivering excellence in bulk logistics for over 50 years-and our success starts with the people behind the wheel and behind the scenes. We’re looking for a Recruiting Specialist who’s ready to fuel our growth by finding, attracting, and hiring top talent across all levels of the company to keep our operations rolling strong.

If you’re passionate about connecting people with opportunity, thrive in a fast-paced environment, and want to make an impact with a respected name in bulk logistics, we want to meet you!

Please note: This is an in-office position that requires reporting to the office Monday through Friday during regular business hours.

Duties Include (but Not Limited To)

  • Manage the full-cycle recruitment process from job posting to offer for a variety of roles across the company
  • Partner with hiring managers to understand workforce needs and create effective recruiting strategies, building strong talent pipelines.
  • Develop creative sourcing strategies to attract skilled candidates who align with CBSL’s safety and service standards
  • Maintain job descriptions/ compensation ranges to ensure they are up to date
  • Initiate and track pre-employment testing
  • Manage sign-on and referral bonus program
  • Screen, interview, and guide candidates through the hiring process, ensuring a positive experience at every step
  • Maintain ATS records and recruitment metrics to track progress and performance
  • Support HR initiatives such as onboarding and employee engagement efforts
  • Represents the company at participating in job fairs, networking events, and recruiting related initiatives
  • Source, screen, and interview candidates in both English and Spanish

Qualifications

  • **Fully Bilingual in English and Spanish (verbal and written)**
  • 3-4+ years of Recruiting experience, preferably in a trucking or logistics environment
  • Strong organizational, multi-tasking and communication skills- you know how to connect with people at all levels
  • Proven ability to manage multiple openings and priorities simultaneously
  • Experience with ATS sourcing tools- Paycor Recruiting experience a plus
  • Proficient in Microsoft Office Suite
  • Knowledge of Federal, State and Local employment laws, regulations, rules, and practices
  • A proactive mindset and a passion for finding great people.
  • Able to exercise a strong degree of confidentiality
  • Self-starter who thrives in a fast-paced, team-oriented environment

Education

  • High School Diploma or some college
  • Bachelor’s Degree or equivalent work experience in Human Resources preferred

#admin

We Offer a Competitive Benefit Program

  • Weekly Pay
  • Plus Quarterly Performance Based Bonus Incentive Program
  • Medical Insurance - Two Plan Options
    • Vitality Medical Insurance discount program
  • Dental Plan & Vision Benefits
  • Paid Time Off (PTO)
  • 8 Paid Holidays + 1 Floater Holiday
  • Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option
    • After 1 year of service
  • Short Term/Long Term disability core benefits + buy up options
  • $25,000 Life insurance core benefit + buy up options
  • Accidental Death & Dismemberment Insurance (AD&D)
  • Critical Illness and Accident Insurance
  • Flexible Spending Account (FSA) & Dependent Care FSA
    • After 1 year of service
  • Tuition Reimbursement program

**You can apply directly to our website: www.cbsltrans.com/careers**

Employment is contingent upon successful completion of a background investigation. Pre-employment drug screening required.

No recruiters or agencies without a previously signed contract. No phone calls please.

CBSL Transportation Services Inc. is an Equal Opportunity Employer.

Location:

13434 Bay Park Rd.

Pasadena, TX 77507

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POSTULAR
CBSL TRANSPORTATION SERVICES, INC

BILINGUAL SPANISH CUSTOMER EXPERIENCE SPECIALIST

Publicado: 2025-11-04 23:48:16

We are looking for a Bilingual Spanish Customer Experience Specialist to join a non-profit organization based in Miami, Florida. In this Contract-to-permanent role, you will play a pivotal part in providing direct support and guidance to clients facing financial challenges, while connecting them with essential resources to promote stability and self-sufficiency. This position offers an exciting opportunity to make a meaningful impact in the lives of individuals and families within the community.

 

Responsibilities:

• Offer assistance to clients experiencing financial difficulties, guiding them towards appropriate resources and solutions.

• Perform detailed assessments of client needs, challenges, and objectives to tailor support effectively.

• Create individualized service plans by linking clients with relevant community programs and support networks.

• Facilitate the application process for services, ensuring clients complete necessary paperwork and follow-ups.

• Maintain strict confidentiality while handling sensitive client information in adherence to ethical standards.

• Provide tax preparation assistance at the organization's designated site during tax season.

• Educate clients about available resources and empower them to navigate systems independently for long-term success.

• Stay informed about current financial topics and resources to better advise and support clients.

• Plan and conduct workshops, group sessions, or meetings focused on financial literacy, housing assistance, and other client concerns.

• Previous experience in customer service, ideally within a call center environment.
• Proficiency in managing multiple web browsers and handling email correspondence.
• Strong skills in customer success and resolving connectivity issues.
• Familiarity with Microsoft Excel for data organization and reporting.
• Ability to assist with customer accounts and resolve related inquiries.
• Excellent communication and problem-solving abilities.
• Commitment to maintaining client confidentiality and adhering to ethical standards.
• Experience in organizing workshops or group sessions is a plus.
TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.



Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.



All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.



© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
ROBERT HALF

BILINGUAL CUSTOMER SERVICE SPECIALIST (SPANISH)

Publicado: 2025-10-20 22:51:01

Job Description

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at stores within a 30-mile radius of store # 725124, located at: 7450 A Lancaster Pike, Hockessin, DE 19707.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Qualifications

Minimum Requirements:

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must have a valid, unrestricted Driver’s License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

#SHWSalesBL

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

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POSTULAR
SHERWIN-WILLIAMS

TECH RECEPTION (BILINGUAL– ENGLISH/SPANISH)

Publicado: 2025-10-20 22:48:01

Responsibilities

  • Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.
  • In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
  • Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
  • May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
  • May answer the telephone and answer callers question or transfer call to appropriate staff member.
  • Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
  • Alerts Group Leader or Supervisor of donor flow issues.
  • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
  • Understands the policies and procedures associated with hyper immune programs at the center if applicable.
  • Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
  • Maintains confidentiality of all personnel, donor and center information.
  • May be cross-trained in other areas to meet the needs of the business.
  • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
  • Perform other job-related duties as assigned.

Qualifications

  • High school diploma or equivalent required
  • Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience
  • Must be able to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Plasma!

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CSL

AM BILINGUAL ENGLISH SPANISH

Publicado: 2025-10-20 22:47:19

Description

External job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

Key Responsibilities And Job Elements

Support, mentor, and motivate your hourly workforce

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Lead and supervise a team of Process Assistants and NES Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates for bilingual approved cohorts in outbound or inbound operations.

Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. At times this may require the need to support in both English and/or Spanish, depending on the associate population need.

Basic Qualifications

  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

  • 1+ years of performance metrics, process improvement or lean techniques experience
  • Able to communicate fluently in both English & Spanish

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,000/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC - A57

Job ID: A3090765

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AMAZON

AM BILINGUAL ENGLISH SPANISH

Publicado: 2025-10-14 17:36:04

Description

External job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.

Key job responsibilities

Key Responsibilities And Job Elements

Support, mentor, and motivate your hourly workforce

Manage safety, quality, productivity, and customer delivery promises

Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

Stand/walk for up to 12 hours during shifts

Work in an environment where the noise level varies and can be loud

Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

Continuously climb and descend stairs (applies to sites with stairs)

Lead and supervise a team of Process Assistants and NES Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates for bilingual approved cohorts in outbound or inbound operations.

Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. At times this may require the need to support in both English and/or Spanish, depending on the associate population need.

Basic Qualifications

  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

  • 1+ years of performance metrics, process improvement or lean techniques experience
  • Able to communicate fluently in both English & Spanish

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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AMAZON

BILINGUAL SPANISH PART TIME RETAIL SALES CONSULTANT

Publicado: 2025-10-14 17:35:12

Job Description:

Do you speak Spanish and English? If you do, we’re looking for you! Our Retail Careers come with awesome perks and may include additional starting pay if you are bilingual.

Great things are in store! Our part-time careers allow you to optimize your earning potential by working during the store’s busiest times, including evening and weekend hours. Excellent pay and fewer hours with more opportunities to make the sale... what are you waiting for?

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together.

Let’s talk about what to expect:

  • On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
  • You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
  • You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
  • This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.
  • Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!


Our Retail Sales Consultant’s earn between $18.48 - $22.46 per hour plus $6,850 plus in commissions if all sales goals are met. Our Retail Sales Consultant’s working 20-24 hours per week earn an average of $30,725 per year in total compensation. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone


If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

Ready to join our sales team? Apply today.

#ConnectingOurCommunities

Weekly Hours:

20

Time Type:

Regular

Location:

USA:CA:Clovis:1180 Shaw Ave:RET/RET

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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AT&T

TELLER BILINGUAL SPANISH FULL TIME

Publicado: 2025-10-07 22:04:09

Why Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About This Role

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

In This Role You Will

  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
  • Receive direction from managers and exercises judgment within defined policies and procedures
  • Escalate questions and issues to more experienced roles
  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
  • Identify information and services to meet customers financial needs

Required Qualifications:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Bilingual speaking and listening proficiency in Spanish/English

Desired Qualifications:

  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent and able to prioritize in a fast-paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

  • Ability to work a schedule that may include most Saturdays
  • This position is not eligible for Visa sponsorship
  • Must take and pass required language assessment

Posting Location(s):

  • Lodi | 120 W Lodi Avenue, Lodi, CA 95240

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$20.00 - $26.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

30 Oct 2025

  • Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

  • Third-Party recordings are prohibited unless authorized by Wells Fargo.
  • Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Reference Number

R-497388

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WELLS FARGO

CUSTOMER SERVICE - DONOR SUPPORT TECHNICIAN

Publicado: 2025-10-03 23:00:41

Job Description

Job Description Summary

Responsible for preparing the donor, donor area and equipment for the pheresis process.

Job Description

Main Responsibilities

  • Prepares the autopheresis machine for the pheresis process.
  • Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
  • Disconnects the donor when the process is complete.
  • Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
  • Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
  • Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
  • Alerts Group Leader or Supervisor of donor flow issues.
  • Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
  • Understands the policies and procedures associated with hyper immune programs at the center if applicable.
  • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
  • Maintains confidentiality of all personnel, donor and center information.
  • May be cross-trained in other areas to meet the needs of the business.
  • Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
  • Perform job-related duties as assigned.

Education

 High school diploma or equivalent required

Experience

 Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

 Must be able to perform basic math calculations

Working Conditions (physical & mental requirements)

 Ability to understand, remember and apply oral and/or written instructions

 Ability to understand and follow basic instructions and guidelines

 Must be able to see and speak with customers and observe equipment operation.

 Occasionally perform tasks while standing and walking up to 100% of time

 Reach, bend, kneel and have high level of manual dexterity

 Occasionally be required to lift and carry up to 25 pounds

 Fast paced environment with frequent interruptions

 Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens  Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

 Required to work overtime and extended hours to support center operational needs

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.

If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.

CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL’s 401(k) Savings Program.

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring, a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.

Do work that matters at CSL Plasma!

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CSL

MEMBER SERVICES REPRESENTATIVES

Publicado: 2025-10-03 22:57:28

When joining USF Federal Credit Union, you can expect to work for a company that:

  • Strives to be the most influential partner in our Members’ financial journey.
  • Has been recognized with awards such as the Sterling Governor’s Award for Excellence and League of Southern Credit Unions & Affiliates Credit Union of the Year.
  • Has a culture of engagement, growth, process improvement and community volunteerism.
  • Received the Top Places to Work award for 2024 and 2025 in Financial Industries.

What’s In It For You

  • Competitive pay, robust incentive programs, 401k matching, Mortgage and Auto Loan discounts
  • 4 weeks minimum paid time off work, work anniversary paid time off, 11 paid holidays and 8 hours paid volunteer time off.
  • Medical, Dental and vision plans with FSA option. (Employee Only Premiums for Dental and Vision are 100% Credit Union covered).
  • 100% Credit Union Paid Short-Term and Long-Term Disability and Life Insurance
  • Employee Assistance Program
  • Undergraduate and Graduate Tuition Reimbursement
  • In-depth New Employee Orientation showcasing Credit Union Values and Vision
  • A Think Big culture dedicated to performance excellence and continual growth

Position Summary

The Member Services Representative I (MSR I) serves as the first point of contact for credit union members, providing exceptional service and support primarily over the phone. This role is responsible for assisting members with inquiries, processing transactions, and promoting credit union products and services while ensuring compliance with all policies, procedures, and regulatory requirements.

Essential Functions & Additional Responsibilities

  • Assist members and potential members with day-to-day banking needs, including account inquiries, online banking support, funds transfers, loan payments, debit card assistance, and more.
  • Meet or exceed sales goals by identifying potential sales opportunities and upselling products or services when relevant. This includes making recommendations and cross-selling additional products and services, including core account products, checking, money market, certificates, loan products, e-services, referrals etc. that deepen member relationships.
  • Meet or exceed performance goals related to service quality, productivity, and member satisfaction.
  • Ensure all member interactions comply with authentication protocols, credit union policies, and regulatory requirements (including BSA/AML, Reg E, and IRA regulations).
  • Performs other duties as assigned.

Education

  • A high school diploma or equivalent.

Experience

  • 1 year of customer service experience in a financial institution, call center, and/or retail environment required.

Other Skills

  • A friendly, courteous, and professional attitude.
  • Excellent spoken, written, and visual communication and presentation skills.
  • Ability to multi-task with excellent organizational and project management skills.
  • Working knowledge of MS Office (Word, Excel, PowerPoint).
  • Ability to handle a high volume of member interactions with patience, positivity, and accuracy.
  • Must be team player, self-starter, highly motivated and self-confident with the ability to work collaboratively and independently.
  • Must enjoy working with the public and be able to effectively deal with people under adverse and stressful conditions.
  • Must possess a thorough understanding of the Bank Secrecy Act, as well as other applicable federal regulations, including but not limited to the USA PATRIOT Act, Office of Foreign Assets Control (OFAC) regulations, Anti-Money Laundering (AML) laws, the Right to Financial Privacy Act, and the Bank Bribery Act.

Reports To

Assistant Member Services Manager

Manages

This role does not have supervisory responsibilities.

Work Environment

This job operates in an office setting and routinely uses standard office equipment. This position does include some remote work.

Physical Requirements

Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10lbs of force occasionally to life, carry, push, pull, or move objects.

Position Type/Expected Hours Of Work

Full-Time/40 hours per week

Classification

Non-exempt

Other Duties

Please not this job description is not a comprehensive list of activities, duties or responsibilities that are required in this position. Duties, responsibilities and activities may change at any time with or without notice.

About Us

For 65 years, USF FCU has experienced rapid growth and is dedicated to delivering financial solutions to improve our members’ lives. Our success is thrilling, but our core values of excellence, passion, innovation, community, and collaboration mean our relationships with our members and our employees will always be our top priority! We have grown to over 73,000 members and $1.1 billion in assets, robust online and mobile banking, 9 branch locations and thousands of shared branches and fee-free ATMs nationwide.

Our vision is to be the most influential partner in each member’s financial journey.

Our mission is to deliver financial solutions to improve members’ lives.

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USF CREDIT UNION