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QUIERO TRABAJAR

PART TIME CUSTOMER CARE REPRESENTATIVE

Publicado: 2025-01-07 19:29:40

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions.

The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out!

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Jornada: parcial Contrato: fijo Locación: presencial
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THRIVE BY SHOPVENTORY

REMOTE BILINGUAL SPANISH REPRESENTATIVE

Publicado: 2025-01-07 19:25:03

Description

Our Bilingual Spanish Representative team starts between $37,000 - $40,000 per year ($17.75 an hour base wage and an additional $1 an hour in differential pays) plus bonus.

Representante Bilingüe en Español

Nuestro equipo bilingüe en español comienza entre $ 37 000 y $ 40 000 por año ($ 17,75 por hora de salario base y $ 1 adicionales por hora en salarios diferenciales) más bonificación.

What will I do as a Bilingual Spanish Representative?

Insurance is one of the most sustainable industries around! Look at it this way – as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers.

Duties And Responsibilities

  • Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
  • Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
  • Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
  • Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
  • Engage in a conversation with people from all walks of life.
  • Every caller is unique, so providing and customizing assistance according to the policyholder’s needs is a crucial part of the role.

¿Qué hare como Representante Bilingüe en Español?

¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes.

Deberes y responsabilidades:

  • Atender llamadas entrantes y realizar una consulta para identificar las necesidades del posible asegurado. Tomará el control de la conversación y combinará los productos y soluciones que mejor satisfagan esas necesidades.
  • Educar a los clientes sobre nuestros productos y servicios de seguros mientras identificando oportunidades para vender productos adicionales.
  • Leendo palabra por palabra y asegúrandose de que todas las coberturas y soluciones se comuniquen de manera efectiva utilizando los recursos proporcionados
  • Resolver problemas y formular soluciones para los clientes investigando, analizando y resolviendo consultas sobre seguros y cuestiones relacionadas con el servicio.
  • Participe en una conversación con personas de todos los ámbitos de la vida.
  • Cada persona que llama es única, brindar y personalizar la asistencia de acuerdo con las necesidades del asegurado es una parte crucial de este puesto.

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.

As a Bilingual Spanish Representative, you will get:

  • Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
  • Full time hours. 40-hour work week.
  • Job Stability. We’ve been in business since 1936.
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!
  • Annual Performance Reviews. We reward your good work with more money.

APPLY HERE: https://myjobs.adp.com/afniexternalcareers/cx/job-details?__tx_annotation=false&prc=RMPOD3&rb=LinkedIn&reqId=5001039769400 

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AFNI, INC

REMOTE CONTACT CENTER AGENT I (BILINGUAL NATIVE SPANISH & ENGLISH)

Publicado: 2025-01-07 19:23:23

Why join this team

Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Take responsibility for resolving members' financial inquiries. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.

We are seeking highly skilled Contact Center/Customer Service Agents with expert-level Spanish language abilities and confirmed fluency in both Spanish and English. The ideal candidate will possess strong verbal and written communication skills in Spanish and be able to clearly articulate in English, ensuring seamless and professional interactions with members in both languages. Candidates will undergo a language assessment to evaluate their ability to understand, read, and write in both languages.

Schedule: Initially, the working hours will be 8:45 AM - 5:15 PM, Monday through Friday, with a rotating Saturday shift. However, please note that this schedule is subject to change based on performance and business needs after six months.

What You'll Do

  • Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
  • Utilize the service excellence model to become a trusted advisor and deepen member connections by identifying members’ needs and presenting the features and benefits of UNFCU’s products and services.
  • Provide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc.
  • Identify, research, and resolve member issues by providing knowledgeable and professional service. When needed, escalate concerns using appropriate channels.
  • Comply with Contact Center Key Performance Indicator (KPI) goals such as adherence to schedule, average handle time, quality scores, etc. Actively seek and implement feedback from assigned supervisor to ensure performance expectations are met.
  • Attend meetings, trainings and organizational events, as directed by management.
  • Perform additional responsibilities as assigned.


What We're Seeking

  • High School diploma, General Education Development (GED), or high school equivalent certificate. Some college coursework is preferred.
  • Minimum two years of experience in a call center environment.
  • Excellent oral and written communication skills
  • Must be service excellence driven, with a professional attitude and empathy
  • Ability to work independently and in a team environment


What Makes You Stand Out

  • Call center experience; strong customer service experience
  • Bilingual in (native) Spanish & English, and can demonstrate proficiency in both languages.

APPLY HERE: https://careers-unfcu.icims.com/jobs/1885/remote-contact-center-agent-i-%28bilingual-native-spanish-%26-english%29/login?mobile=false&width=870&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300 

 

Who We Are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.

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UNFCU

BILINGUAL CALL CENTER REPRESENTATIVE - FLORIDA

Publicado: 2025-01-07 19:21:28

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Bilingual Call Center Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

  • Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare.
  • Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions.
  • Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs.
  • Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
  • Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.

What we're looking for

  • Bilingual proficiency in English and Spanish is required
  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

What you should expect in this role

  • Call Center Hours of Operation: 7:00 AM – 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours.
  • This is a remote position for candidates living in the state of Florida
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • Full-time (40 hours a week)
  • Most benefits start on first day of employment
  • Remote (work from home)
  • In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload . Greater speeds will of course provide better performance.
  • To Test your internet download and upload speed:
  • Go to Google
  • Search for Internet Speed Test or click here .

 

APPLY HERE: https://jobs.gainwelltechnologies.com/job/Any-city-Bilingual-Call-Center-Representative-Remote-Florida-FL-99999/1241990500/?utm_source=LINKEDIN&utm_medium=referrer 

 

 

The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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GAINWELL TECHNOLOGIES

SPANISH BILINGUAL CUSTOMER SERVICE REP (REMOTE)

Publicado: 2025-01-07 19:19:43

*This is a DIRECT HIRE position with Allied Solutions*

Ensures deliver of excellent customer service to English and Spanish callers while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism without direct supervision. Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance. Canceling of Auto CPI per procedures and lender particulars. Working Mortgage, Escrow, Commercial, Condo and Flood accounts thoroughly per procedures and to resolution. Working level 3 inbox emails.

NOTE: This is a REMOTE DIRECT HIRE position with Allied Solutions

Job Duties And Responsibilities

Inbound Calls (75%):

  • Handle incoming borrower, agent and lender calls at a professional level
  • Accurately compose written information for loan histories
  • Accurately verify, key and/or memo insurance information in relation to all Creditor Placed Insurance (CPI) product types and CPI cancels
  • Ability to follow up and resolve customer problems or issues
  • Mentor fellow co-workers as requested by supervisor
  • Report any system and related issues
  • Correctly work Mortgage, Escrow, Commercial, Condo and Flood accounts.
  • Keying escrow premium
  • Resolving difficult accounts / problem solving
  • All accounts need worked in accordance to all regulations
  • Taking ownership of account to assure further escalation does not transpire
  • Level 3 inbox emails from borrower to help rectify outstanding issues

Metrics (10%):

  • Meet set goals and assigned workload expectations for productivity
  • Meet and exceed Quality audits and metrics
  • Ability to be coached and learn from previous errors and know what is needed to improve
  • Meet monthly regarding scorecard metrics

CPI Cancel (15%):

  • Review insurance policies for compliance and lender requirements as well as cancel vehicle CPI policies
  • Assure CPI Cancel protocol/procedures are being followed
  • Quality must be maintained to minimize premium loss

Qualifications (Education, Experience, Certifications & KSA)

  • High school diploma required
  • Ability to distribute and exchange information with others
  • Strong attention to detail and organization skills required
  • Strong problem solving and analytical abilities required
  • Dependable and reliable
  • Ability to acknowledge and respect confidential information
  • Excellent telephone, written and verbal communication skills with strong customer service focus
  • Professional interaction with employees, peers and customers required
  • Ability to answers questions, correct errors and resolve discrepancies
  • Ability to learn quickly
  • Ability to remain composed and effective under pressure

APPLY HERE: https://hq.wd12.myworkdayjobs.com/Allied_External/job/Dakota-Dunes-SD/Spanish-Bilingual-Customer-Service-Rep--REMOTE-_R-009098?source=LinkedIn  

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ALLIED SOLUTIONS LLC

CONTACT CENTER REPRESENTATVIE

Publicado: 2025-01-07 19:16:29

At Verisys we are passionate about improving people’s lives. This includes our customers, the patients they serve, our clients, and our team members. A Verisys Contact Center Representative represents the first impression of our organization. They set the tone for the Verisys client experience with the highest standards and purest data.

At Verisys we take tremendous pride in the quality of our data and services; the person chosen for this role will elevate and protect the credibility and integrity of the company within the health care community – patients, providers, payers and our country’s entitlement programs that cover the most vulnerable among us. In this position, you’ll have the opportunity to create and influence a proactive and positive culture as a part of a greater team – one that celebrates successes and enjoys the journey along the way.

Please note this is a remote opportunity but you "MUST" live in one of the following states to be considered: CO, FL, GA, IL, IN, KS, KY, MA, ME, MD, MO, MI, NC, OH, OK, PA, UT, TN, WI, VA

The schedule for this position is 4/10's, from 8am - 8pm EST. Shift's will be determined during the interview process.

Must have 5G high speed internet!!!

Responsibilities:

  • Provide top notch customer service in a fast-paced environment
  • Educate and assist customers and health care providers with Verisys services and data
  • Maintain high-performance metrics around quality, accuracy, as well as customer satisfaction
  • Be able to make sound decisions while keeping the customer and company in mind
  • Ability to work independently while doing what’s best for our customers
  • Involved in all aspects of customer service, including solving problems, answering questions
  • Ability to work with customers to ensure fantastic service
  • Pragmatically and effectively communicate to both internal and external customers
  • Respond promptly and efficiently to incoming requests

Requirements:

  • Ability to create and deliver the best customer experience possible
  • Excellent verbal and written communication skills
  • The ability to work in a fast-paced environment while being organized and using your time efficiently
  • Empathy to customer concerns and ability to display sincere desire to find a resolution
  • Ability to meet strict attendance guidelines
  • Excellent written and verbal communication skills
  • Ability to adjust between technical and functional to meet audience comprehension
  • Strong critical thinking skills with the ability to work through and understand the details to arrive at solutions
  • Highly organized, with ability to multitask to meet or exceed deadlines in a fast-paced, changing environment
  • Uncompromised approach to meet/exceed requirements

Would love to see:

  • Experience in Healthcare or related industry
  • Call center experience
  • Bilingual Spanish/English

Awesome Benefits:

  • $17 per hour
  • Amazing medical, dental, and vision plans
  • Generous Paid Time Off
  • 11 Company Paid Holidays per year
  • Short-Term and Long-term Disability & company paid Life Insurance
  • 401(k) Plan with generous Company Match (100% vesting from day 1)
  • Tuition Reimbursement Program

 

APPLY HERE: https://ats.comparably.com/api/v1/lvr/aperturehealth/eb0a7c91-c454-4b94-8f7b-acf7ead5f3c6 

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VERISYS

SUPPORT SPECIALIST (GEORGIA)

Publicado: 2025-01-07 19:14:44

About Odyssey:

At Odyssey, our Mission is to enable access to high-quality education across the U.S. regardless of income. We do that by making Education Savings Accounts (ESAs) and microgrant programs accessible to parents and vendors, enabling millions of students across the country to choose their own education paths on the Odyssey platform. At Odyssey, our technology powers programs that collectively support more than 140,000 students across the US in accessing more than $400 million in state funding.

About the Role:

As a Support Associate, you will be the frontline of our customer support team, providing exceptional service to our users. You will handle customer inquiries, resolve issues, and ensure a positive experience for parents and students. This role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment.

What You’ll Do:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer issues and complaints, escalating complex cases as needed.
  • Provide accurate information about Odyssey’s services and programs.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve processes and enhance the customer experience.
  • Participate in training and development opportunities to enhance your skills.
  • Meet performance targets and contribute to team goals.
  • Stay up-to-date with company policies and product knowledge.

About You:

  • Must reside in the State of Georgia
  • Zendesk experience is required
  • 1+ years of experience in a customer support role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Customer-focused with a positive attitude and professional demeanor.
  • Ability to work independently and as part of a team.
  • Proficiency in using customer support software and tools.
  • Fluent in English; fluency in Spanish is preferred.
  • High school diploma or equivalent; additional education or certifications are a plus.

Additional Details:

  • This role is a remote position for candidates located in State of Georgia, U.S.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range.

APPLY HERE: https://www.linkedin.com/jobs/view/4117945784/?alternateChannel=search&refId=BftoCSlkmycdxIsSsmJesw%3D%3D&trackingId=Qj5fyj98aqKOZsMX%2BoKdQQ%3D%3D&trk=d_flagship3_search_srp_jobs 

 

 

Our Commitment to Diversity:

Odyssey encourages individuals from diverse backgrounds to apply. We are an equal opportunity employer, committed to a fair and consistent interview process. Please inform us in your application if you require accommodation to apply for or perform your job.

Why Odyssey:

Join us if you believe in the power of education as the single most important investment we can make as Americans today. Odyssey is well-capitalized, with venture capital from leading technology investors such as Andreessen Horowitz and Tusk Venture Partners. We are dedicated to making a massive impact in education in America.

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ODYSSEY

CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL

Publicado: 2025-01-02 16:05:46

Bilingual Customer Service Representative

 

Pay from $23 to $27 per hour with significant growth and earning potential!

Plus $2 Shift Differential

 

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

 

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

 

Better together! This position is on-site, and we are looking for people who share our passion.

 

Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.

 

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

  • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

 

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

 

Benefits

  • Complete medical, dental, vision and life insurance coverage and other wellness programs.

  • 401(k) with 6% employer match. Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

 

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and nearby walking path.

 

About Uline

 

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

APPLY HER: https://www.uline.jobs/JobDetails?culture=en&jobid=R250219 

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ULINE

CUSTOMER SERVICE AGENT (SPANISH)

Publicado: 2024-12-30 19:44:02

MAJORITY es una app de servicios financieros digitales que incluye una cuenta asegurada por la FDIC, una tarjeta Visa®, envío de dinero internacional, llamadas internacionales y muchos otros servicios enfocados en migrantes. Estamos creados para migrantes, por migrantes. Creemos que todos merecemos la misma oportunidad de tener éxito sin importar nuestro país de origen. Nuestra misión es proporcionar a los migrantes las herramientas necesarias para prosperar en su nuevo país.

Somos un grupo diverso de personas de más de 40 países diferentes, y estamos buscando a personas motivadas a crear productos significativos que acorten las distancias culturales y geográficas. Estamos buscando un Agente de Servicio al Cliente que hable español.

  • ¿Te apasiona cambiar al mundo?
  • ¿Buscas esa combinación única: el espíritu y la emoción de una startup con un negocio ya existente y en constante crecimiento?
  • ¿Te encanta ayudar a los demás y resolver los desafíos de los clientes?

Responsabilidades

Como miembro de nuestro equipo de Servicio al Cliente, ayudarás a nuestros clientes que hablan español por teléfono y chat desde nuestra oficina en Doral. Debes tener fluidez, tanto escrita como hablada, en español. Ten en cuenta que debes residir en Estados Unidos.

Requisitos

  • Fluidez en español
  • Conocimiento de ingles son una ventaja, pero no es necesario.
  • Experiencia previa en servicio al cliente es una ventaja, pero no necesaria.
  • Sería un gran plus si tienes experiencia en la industria de servicios financieros.
  • Excelentes habilidades de comunicación y un enfoque extremadamente orientado al servicio.
  • Capacidad para combinar el enfoque en la calidad con la eficiencia.
  • La disponibilidad para fin de semanas y disponibilidad completa.

Buscamos a Una Persona

  • Una persona trabajadora y adaptable, capaz de trabajar en un entorno dinámico y con plazos ajustados.
  • Una persona que se preocupa por los detalles y está comprometida con la excelencia.
  • Una persona que es rápida para aprender y está comprometida con el crecimiento personal y profesional.
  • Una persona que es creativa e ingeniosa para resolver problemas, y que disfruta de los desafíos.

Para este puesto, ofrecemos un salario inicial de $15 por hora + comisión y horas extras. También ofrecemos varios beneficios, que incluyen vacaciones remuneradas, días festivos flexibles, cobertura completa de salud + dental + visión, 401k con una contribución de 4% y muchos más beneficios. Somos MAJORITY. Somos internacionales, ambiciosos, amables e inclusivos. Creemos en la igualdad de oportunidades y valoramos la diversidad. No discriminamos por motivos de raza, religión, color, origen nacional, género, orientación sexual, edad, estado civil, condición de veterano o discapacidad.

 

APPLY: https://www.linkedin.com/jobs/view/4075810590/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=JYJmYFJ2S9N0umsNriG4pQ%3D%3D&trackingId=3kkAj%2FNFVNbpYl%2BjYpHXew%3D%3D&trk=flagship3_search_srp_jobs 

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MAJORITY

PLANEADOR FREELANCE DE VIAJES A TODO EL MUNDO DESDE CASA

Publicado: 2024-12-30 19:37:27

Buscamos un Planeador de Viajes en Cruceros u otros destinos, nacionales o internacionales con gusto por trabajar de manera Independiente o Freelance Remoto; altamente organizado y orientado a los detalles para unirse a nuestro equipo a tiempo parcial o total (a tu elección) , trabajando vía remota. Usted será responsable de coordinar y reservar los arreglos de viaje para sus propios clientes, utilizando nuestro sistema de reservas en línea con múltiples proveedores con acceso directo.

Sus responsabilidades incluirían hacer todos los arreglos necesarios, como buscar y reservar vuelos, transporte terrestre, alojamiento y otros servicios relacionados con los viajes.

  • También sería responsable de gestionar los gastos, realizar un seguimiento de los reembolsos y brindar apoyo a los viajeros mientras están de viaje
  • Emitir billetes de avión, vales y otros documentos de viaje
  • Proporcionar a los clientes consejos de viaje e información sobre atracciones locales
  • Responder a las consultas de los clientes y solucionar cualquier problema de viaje
  • Manténgase actualizado con noticias y desarrollos de la industria
  • Garantizar que las necesidades del cliente se satisfagan de manera oportuna y satisfactoria
  • Manténgase al día con todas las formas de pago aceptadas por la agencia
  • Trabajar con proveedores externos para asegurar los precios más bajos y ofertas especiales para los clientes
  • Garantizar la satisfacción del cliente a través de una comunicación y un seguimiento efectivos

Cualidades clave:

  • Buenas habilidades de comunicación y servicio al cliente
  • Excelentes habilidades organizativas
  • Familiaridad con los sistemas y software de reservas
  • Conocimiento de las reglas, regulaciones y requisitos aplicables de la industria
  • Atención a los deseos, dudas y necesidades de los clientes
  • Capacidad para manejar múltiples tareas y mantener la atención al detalle
  • Capacidad para tomar la iniciativa y anticipar las necesidades del cliente según sea necesario

Con esta oportunidad de negocio, tendría la flexibilidad de trabajar en su propio horario. Debe poder trabajar de forma independiente y sentirse cómodo utilizando una variedad de programas de software y trabajando de forma remota. 

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4112902388/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=XcT52sWDJAlNyJlQeCIjXw%3D%3D&trackingId=7TMsE6mgAnG3rCUvLWC1BA%3D%3D&trk=flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
ARIMA TOURS

BILINGUAL CUSTOMER EXPERIENCE SPECIALIST (SPANISH)

Publicado: 2024-11-14 20:39:03

Would you like to become part of a modern health care organization? Then come and join us today. Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high growth start up organization geared to success in the Adult Foster Care (AFC) Community. Utilizing cutting edge computer technology for the advancement of healthcare in a homecare setting. Seeking driven, motivated candidates that are excited to join a fast paced team.

 

Position Overview:

 

We are seeking a motivated and detail-oriented Bilingual Customer Experience Specialist with a strong focus on healthcare services. The ideal candidate will have excellent communication skills, experience in handling phone calls, and proficiency in various software tools, including Microsoft Excel, Word, Outlook, and CRM systems (preferably HubSpot). Knowledge of MassHealth programs is a significant plus. High end hospitality industry experience a plus. Bi-lingual a plus.

 

Key Responsibilities:

 

  • Provide exceptional customer service and eligibility assessments to prospective new clients, healthcare providers, and other stakeholders via phone and email interactions.
  • Assist with scheduling appointments and managing clients’ inquiries efficiently.
  • Utilize CRM software (HubSpot experience preferred) to maintain accurate records and follow up on customer interactions.
  • Analyze customer feedback and collaborate with the team to enhance the overall customer experience.
  • Create and maintain documentation and reports using Microsoft Excel and Word.
  • Ensure compliance with healthcare regulations and best practices in customer interactions.
  • Proactively identify opportunities to improve processes and enhance customer satisfaction.
  • Maintain a strong attention to detail and take ownership of assigned tasks to ensure timely completion.

 

Qualifications:

 

  • Experience in a customer service role, preferably within healthcare services.
  • Bilingual, fluent Spanish and English is a plus.
  • Strong phone communication skills and a professional demeanor.
  • Proficient in Microsoft Excel, Word, Outlook, and CRM systems (HubSpot preferred).
  • Excellent writing skills for documentation and communication.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • Self-motivated and proactive in identifying and solving problems.
  • Familiarity with MassHealth programs is a plus.

APPLY HERE: https://www.linkedin.com/jobs/view/4074597285/?alternateChannel=search&refId=Oy%2FuD%2F0Nk86TFW7Mq7WqbQ%3D%3D&trackingId=JbnoAIFOufu35BIlPhl4vQ%3D%3D 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA

BILINGUAL CUSTOMER EXPERIENCE SPECIALIST (SPANISH)

Publicado: 2024-11-14 19:34:50

Would you like to become part of a modern health care organization? Then come and join us today. Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high growth start up organization geared to success in the Adult Foster Care (AFC) Community. Utilizing cutting edge computer technology for the advancement of healthcare in a homecare setting. Seeking driven, motivated candidates that are excited to join a fast paced team.

 

Position Overview:

 

We are seeking a motivated and detail-oriented Bilingual Customer Experience Specialist with a strong focus on healthcare services. The ideal candidate will have excellent communication skills, experience in handling phone calls, and proficiency in various software tools, including Microsoft Excel, Word, Outlook, and CRM systems (preferably HubSpot). Knowledge of MassHealth programs is a significant plus. High end hospitality industry experience a plus. Bi-lingual a plus.

 

Key Responsibilities:

  • Provide exceptional customer service and eligibility assessments to prospective new clients, healthcare providers, and other stakeholders via phone and email interactions.
  • Assist with scheduling appointments and managing clients’ inquiries efficiently.
  • Utilize CRM software (HubSpot experience preferred) to maintain accurate records and follow up on customer interactions.
  • Analyze customer feedback and collaborate with the team to enhance the overall customer experience.
  • Create and maintain documentation and reports using Microsoft Excel and Word.
  • Ensure compliance with healthcare regulations and best practices in customer interactions.
  • Proactively identify opportunities to improve processes and enhance customer satisfaction.
  • Maintain a strong attention to detail and take ownership of assigned tasks to ensure timely completion.

Qualifications:

  • Experience in a customer service role, preferably within healthcare services.
  • Bilingual, fluent Spanish and English is a plus.
  • Strong phone communication skills and a professional demeanor.
  • Proficient in Microsoft Excel, Word, Outlook, and CRM systems (HubSpot preferred).
  • Excellent writing skills for documentation and communication.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • Self-motivated and proactive in identifying and solving problems.
  • Familiarity with MassHealth programs is a plus.

APPLY HERE: https://www.linkedin.com/jobs/view/4074597285/?alternateChannel=search&refId=1KaSacCzv26Za39o6%2B5lSQ%3D%3D&trackingId=x6iP4m4CzfyrDX826MhPyw%3D%3D 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
IMPORTANTE EMPRESA

ONLINE CUSTOMER SERVICE COORDINATOR

Publicado: 2024-11-13 22:00:09

Job Overview

We're seeking driven people to become part of our team in various work-from-home positions such as client service, data entry, and sales. This is an excellent role for individuals seeking work-from-home flexibility from the comfort of their home. Regardless of your experience level, we provide roles that suit your abilities and interests.

Job Responsibilities

  • Respond to customer inquiries via phone, email, or online chat
  • Complete data entry tasks with great attention to detail
  • Take part in telemarketing depending on your skill set
  • Collaborate with team members to deliver great performance
  • Comply with standards and interact clearly with managers

Benefits

  • Attractive salary: $18-$25 per hour, based on your experience level and responsibilities
  • 100% remote - work from anywhere with an internet connection
  • Choose your working hours - you choose when and how much you work
  • Extra income opportunities to add to your income
  • Balance your work and life - control your workload to suit your lifestyle

    Job Requirements
  • Strong communication skills
  • Ability to work independently and handle tasks on your own
  • General computer skills, including e-mail and web tools
  • Stable internet connection and access to your own computer
  • A go-getter mindset and readiness to acquire new skills

No need to stress if you are without direct experience - this is an junior-level position! We will provide extensive training to prepare you with the knowledge and resources for success. The vital qualifications are a strong work ethic and willingness to gain new knowledge. If you are eager to embark on an rewarding professional path, we want you on our team! We're a varied organization and have people from wide-ranging backgrounds including, remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc. working with our company

Salary: $18 - $25 per hour

 

APPLY HERE: 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
IMPORTANTE EMPRESA