CUSTOMER SERVICE REPRESENTATIVE
Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.
We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Customer Service Representative
What You’ll Do
- Provide exceptional support for our applications and associated services
- Answer phone calls, chat, and emails to troubleshoot issues customers face when using our products, including account access, setting up templates, sending documents, billing, etc…
- Meet and exceed service level goals.
- Utilize support tools and resources necessary to get the job done, including e-mail, chat, telephone, and Salesforce.
- Proactively identify improvements to the product, identify bugs and otherwise determine opportunities to enhance the customer experience.
Preferred Experience
- Advanced English Level
- High School Diploma
- Expert understanding of desktop operating systems including Microsoft Windows 2000.
- General understanding of internet technologies
- Self-motivated, highly collaborative, creative, goal-oriented and team-centric
- Superior oral and written communication skills
- Ability to maintain composure in critical situations and communicate clearly with both internal and external customers
- Attention to detail, excellent organizational skills, superior time management skills
- Ability to work independently and problem solve in a rapidly changing and sometimes ambiguous environment
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!
Join us now!
BeCognizant #IntuitionEngineered
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
APLICA AQUÍ: https://careers.cognizant.com/global-en/jobs/43448/customer-service-representative/?source=JB-11500
CRYPTO CUSTOMER SERVICE
Description and Requirements
Customer Service Crypto
***Applicants should be available and willing to work on-site and/or from home depending on business needs.***
Position overview:
The Operations CSR III - B will organize, manage, control and be responsible for addressing any and all customer inquiries, received through different communication channels, ensuring the highest quality of the service provided.
Key responsibilities:
- Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission;
- Manages incoming contacts from existing or potential customers;
- Initiates outbound contacts to existing or potential customers;
- Identifies and assesses customers’ needs to achieve satisfaction;
- Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution;
- Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers;
- Meets personal/team targets;
- Maintains customer records by updating account information;
- Recommends potential products or services to management by collecting customer information and analyzing customer needs;
- Prepares product or service reports by collecting and analyzing customer information if required;
- Contributes to team effort by accomplishing related results as needed;
- Works with their line manager and all respective functions to ensure proper customer service is being delivered
- Handles changes;
- Goes the extra mile to engage customers;
- Executes other tasks related to the fulfillment of all described above.
Core Competencies:
- Managing self development
- Embracing technology
- Focusing on customers
- Giving support
Functional competencies:
- Strong oral/ written communication skills depending on channel supported
- Strong knowledge of the product/ services being supported
- Ability to manage multiple priorities and time effectively
- Ability to handle stressful situations calmly and professionally
- Knowledge in Cryptocurrencies or Financial areas - Optional
Qualifications:
- BA/BS degree preferred, preferably in business administration, Industrial Engineering, or related careers - Desirable
- English - B2:
- Oral and written comprehension
- Appropriate use of language
Additional Job Description
Customer Service Crypto
***Applicants should be available and willing to work on-site and/or from home depending on business needs.***
Position overview:
The Operations CSR III - B will organize, manage, control and be responsible for addressing any and all customer inquiries, received through different communication channels, ensuring the highest quality of the service provided.
Key responsibilities:
- Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission;
- Manages incoming contacts from existing or potential customers;
- Initiates outbound contacts to existing or potential customers;
- Identifies and assesses customers’ needs to achieve satisfaction;
- Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution;
- Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers;
- Meets personal/team targets;
- Maintains customer records by updating account information;
- Recommends potential products or services to management by collecting customer information and analyzing customer needs;
- Prepares product or service reports by collecting and analyzing customer information if required;
- Contributes to team effort by accomplishing related results as needed;
- Works with their line manager and all respective functions to ensure proper customer service is being delivered
- Handles changes;
- Goes the extra mile to engage customers;
- Executes other tasks related to the fulfillment of all described above.
Core Competencies:
- Managing self development
- Embracing technology
- Focusing on customers
- Giving support
Functional competencies:
- Strong oral/ written communication skills depending on channel supported
- Strong knowledge of the product/ services being supported
- Ability to manage multiple priorities and time effectively
- Ability to handle stressful situations calmly and professionally
- Knowledge in Cryptocurrencies or Financial areas - Optional
Qualifications:
- BA/BS degree preferred, preferably in business administration, Industrial Engineering, or related careers - Desirable
- English - B2:
- Oral and written comprehension
- Appropriate use of language
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
APPLY HERE: https://jobs.telusdigital.com/en_US/careers/PipelineDetail/Crypto-Customer-Service/65717?source=LinkedIn
CUSTOMER SUPPORT SPECIALIST (FULLY REMOTE)
How We Work
We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange.
Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.
We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.
Key Responsibilities
- Effectively handles inquiries and requests from corporate and professional traders
- Continuously upgrade skill sets
- Lead by example to demonstrate full ownership of outstanding customer service
- Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
- Cross-team interactions
- You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.
- Experience and a deep interest in working with Finance, Mathematics or Statistics
- Good understanding of trading and derivatives markets
- Strong analytical ability
- Experience in customer relations, ability to handle requests and inquiries is essential
- Excellent communication skills in English
- Passionate about cryptocurrency and blockchain world
- Detail-oriented
- Security and privacy focus
- Familiar with Office Suites (especially Excel)
CUSTOMER SERVICE AGENT
GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. A first mover in the IoT/Helium/Hotspot/Blockchain space, we developed some of the first processes to support Helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. Spun out of a global B2B consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. GSP Services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms.
The Role
We are looking for an experienced, results-driven agent, the primary function of the role is to deliver professional and high-quality customer support. This includes non-technical and technical assistance to each customer. The BPO agent must follow guidelines, processes, and proper use of systems to provide a better customer experience. This role could include customer, client, or third-party communication via phone, email, or text resolving each case in a timely manner.
You Will Be Responsible For
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- Analytical and critical thinking
- Strong oral and written communication abilities.
- Advanced English Level
- Teamwork oriented
- Strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Strong computer navigation skills and PC Knowledge
- Quiet and distraction-free environment to work
- Problem-solving
- Possess self-motivation to achieve and exceed goals
- Immediate availability preferred.
What's on Offer?
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Flexible working options
BACK OFFICE - EL SALVADOR
The Company
Telecom Networks is a Multilingual Contact Center and our ongoing pursuit for excellence in services is grounded in our human resources. Our mission is to provide first level Contact Center services by complying with the highest international quality standards and providing customized and flexible solutions according to the needs and objectives of each company we work with.
THE POSITION
We are looking for skilled Back Office Representative who will be responsible for indexing information into the digital systems. The company will rely on you for having accurate and updated data that are accessible through a digital database.
Our Back Office Representative are the relevant support for the campaign, who needs to be computer-savvy and have a keen eye for details and understanding data confidentiality principles is compulsory.
Requirements
- Advance English communication and written skills (mandatory.)
- 1+ year' experience in Call Center (mandatory.)
- Experienced with tools as MS Office Word, Excel, and PDF.
- Computer saavy.
- High school degree or equivalent.
OUR OFFER
- Interesting salary + performance bonus.
- Onsite position
- Long-term service!
- M-F shift availability.
- Goals and training to get them.
- A multicultural team to work with.
- Professional growth.
- Excellent organizational environment.
- Challenge your abilities.
APPLY HERE: https://telecomnetworks.breezy.hr/p/1adde5b43382-back-office-el-salvador
JUNIOR OPERATIONS SPECIALIST
CUSTOMER SUPPORT
Location: Remote (Work from home), Weekends OFF!
Applicants from other Latam countries are welcome to apply.
Only resumes in English will be accepted.**
About Us:
Learning Genie is a fast-growing SaaS EdTech company based in California. We develop leading AI-powered curriculum and assessment tools that revolutionize the teaching and learning experience in K-12 classrooms. Our innovative tools have already supported over 1 million students and 30,000+ classrooms.
At Learning Genie, we're building a dynamic and innovative team that thrives on creative thinking, mutual support, and a dedication to excellence. We offer cross-department learning opportunities and open paths to leadership roles for high-performing individuals.
If you're passionate about education and seeking a career with fast growth potential, join us in shaping the future! Learn more about us at https://www.learning-genie.com.
As a Technical Support / Account Manager /Customer Success at Learning Genie Inc, you'll play a crucial role in providing high-level technical assistance on our SaaS software users. Your responsibilities will extend beyond conventional support, involving collaboration with our customers to enhance their experience and address complex challenges. This position is designed for individuals with a proven track record, aiming for career progression into supervisory roles and contributing to solving intricate problems.
Roles & Responsibilities:
- Master our product to deliver comprehensive onboarding/training.
- Manage inbound and outbound calls with a focus on maintaining a customer satisfaction rating of 9.0 or higher.
- Identify and escalate priority issues according to customer specifications.
- Provide client support via email and phone, offering troubleshooting and solutions.
- Guide users with simple, step-by-step instructions.
- Document technical issues and solutions to provide valuable feedback to developers for product enhancement.
- Collaborate across departments for effective travel coordination and scheduling.
Who You Are:
- Previous Technical Support Experience (2+ years required).
- SaaS product support experience is a PLUS.
- Excellent oral and written communication skills in English.
- Strong analytical and problem-solving abilities.
- Adaptable to change and receptive to feedback.
- Prior experience in a Software Service Company is a plus.
Career Path:
This role is a stepping stone to an Educator Success/Account Manager position within 4-6 months for individuals who consistently demonstrate excellent results.
What do we offer?
- Weekends off.
- 40-hour working week (US time zone: 8 am - 4:30 Pacific Standard time; with 30-minute lunch)
- Salary range between $1600 to $1900 based on experience
- Monthly Bonus for high customer satisfaction scores. (up to $100)
- Special project bonus (up to $250 per quarter).
- Quick path to account managers/customer success trainers (6-12 months)
- Hiring Bonus
CUSTOMER SUCCESS
Agent Base is an innovative cloud-based CRM software company specializing in recruiting solutions for insurance agents across North America. Our mission is to streamline the recruiting process with our all-in-one CRM system, making it easier and more efficient for our clients to grow their organizations.
The Role
Role Objective
GO HIGH LEVEL EXPERIENCE IS REQUIRED.
As a Customer Success Manager at Agent Base, your primary goal is to ensure customer satisfaction and loyalty. You'll be the cornerstone in building and maintaining positive relationships between Agent Base and its customers, driving our commitment to deliver exceptional service and support.
Key Responsibilities
- Account setup
- Onboarding and training new clients to ensure they are up and running with our CRM software.
- Managing customer accounts and maintaining ongoing communication to understand and meet their needs.
- Providing support and innovative solutions to customer queries and issues.
- Advocating for customer needs and feedback within the company.
- Developing and executing effective customer retention strategies.
- Building and nurturing strong, long-lasting client relationships.
Ideal Profile
Skills And Qualifications
- Required: Proficiency in CRM-style softwares.
- Preferred (but not mandatory): Experience with GoHighLevel.
- Required: Minimum of 5 years experience as a Customer Success Manager.
- Experience in insurance recruiting is a plus but not required.
Personal Attributes
- Exceptional communication and interpersonal skills.
- Strong problem-solving abilities and a knack for creative solutions.
- Empathy and the ability to connect with customers on a personal level.
- You are familiar with basic domain setup
- You are comfortable with Intercom or similar customer support tools
- You are comfortable with Asana
- You have at least 1 year experience, ideally within a Customer Success / Technical Support role.
- You have excellent communication and interpersonal skills.
- You have working knowledge of Go High Level
- You pay strong attention to detail and deliver work that is of a high standard
- You are a strong team player who can manage multiple stakeholders
What's on Offer?
- Work alongside & learn from best in class talent
- Opportunity within a company with a solid track record of performance
- Leadership Role
APPLY HERE: https://agentbase.snaphunt.com/job/B2KJXAOIC2-SV-59?source=linkedin
CUSTOMER SERVICE AGENT
GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. A first mover in the IoT/Helium/Hotspot/Blockchain space, we developed some of the first processes to support Helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. Spun out of a global B2B consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. GSP Services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms.
The Role
We are looking for an experienced, results-driven agent, the primary function of the role is to deliver professional and high-quality customer support. This includes non-technical and technical assistance to each customer. The BPO agent must follow guidelines, processes, and proper use of systems to provide a better customer experience. This role could include customer, client, or third-party communication via phone, email, or text resolving each case in a timely manner.
You Will Be Responsible For
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- Analytical and critical thinking
- Strong oral and written communication abilities.
- Advanced English Level
- Teamwork oriented
- Strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Strong computer navigation skills and PC Knowledge
- Quiet and distraction-free environment to work
- Problem-solving
- Possess self-motivation to achieve and exceed goals
- Immediate availability preferred.
What's on Offer?
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Flexible working options
APLICA AQUÍ: https://gsp011.snaphunt.com/job/TWNYCM5HKI-SV-59?source=linkedin
SALES SUPERVISOR
Somos Nestlé, la compañía de alimentos y bebidas líder en el mundo. Más de 308,000 colaboradores comprometidos con nuestra misión: mejorar la calidad de vida y contribuir a un futuro más saludable. Nuestros valores están enraizados en el respeto: respeto hacia nosotros mismos, respeto hacia los otros, respeto a la diversidad y respeto a nuestro futuro. Estamos presentes en más de 85 países con más de 413 fábricas. Creemos que nuestros colaboradores son nuestro activo más importante, y estamos comprometidos en ofrecerte un ambiente laboral internacional, inclusivo y dinámico con muchas oportunidades.
Propósito de la posición:
Ejecutar las acciones de ventas a fin de lograr las metas asignadas y el cumplimiento de los KPI's en definidos para su cartera de clientes.
Un día en la vida de...
- Planificar demanda, activar promociones, supervisar puntos de venta, facturación, recuperación de cartera. Definir y manejar ruta al mercado, portafolio de productos, cadena de valor.
- Revisar inventarios en bodegas de clientes y concretar la venta ofreciéndoles los productos que necesite.
- Coordinar con el equipo de mercaderistas a cargo, la implementación en los puntos de ventas de exhibiciones, material publicitario, precio de promoción y rotación del inventarios.
- Gestionar la entrada de los nuevos productos en los puntos de venta.
- Asegurar que las actividades de su área de competencia se lleven a cabo respetando lo establecido en los sistemas de calidad, seguridad y salud ocupacional y Medio Ambiente.
Lo que te hará exitoso...
- Graduado en Licenciatura en Administración de Empresas, Mercadeo, Ingeniería industrial o áreas afines.
- Experiencia comprobada en realización y manejo de presupuestos de ventas.
- Conocimiento en manejo de equipos humanos de trabajo.
- Dominio de Microsoft Office.
- Nivel Intermedio del idioma inglés.
Te invitamos a que ingreses a nuestra página de carreras de NESTLÉ CENTROAMERICA y registres tu usuario dando click a "Conéctate ahora". Al crear tu cuenta, podrás cargar tu hoja de vida a nuestra base de datos, lo que te dará una mayor visibilidad con nuestros reclutadores y así poder considerarte para futuras oportunidades laborales, alineadas con tu perfil, experiencia y habilidades. Por otro lado, tendrás visibilidad de las distintas vacantes disponibles y así aplicar a las que más se ajusten a tu interés. Gracias por querer ser parte de la familia Nestlé.
IT PROJECT MANAGER
Objetivo Del Puesto
Llevar el control de los proyectos contratados por clientes internos y externos. Gestionar y brindar soporte y seguimiento al equipo ejecutor para el cumplimiento adecuado y oportuno de los compromisos adquiridos.
Estudios a Nivel Universitario En
- Ingeniería en sistemas
- Ingeniería Informática
- Ingeniería en Ciencias de la Computación
Experiencia
-En el área de desarrollo y seguridad cibernética.
-Coordinación y planeación de proyectos de Tecnología
-Contacto con clientes interno y externos.
-Gestión de riesgos de proyectos de TI.
Conocimiento En
-Conceptos de ciberseguridad.
-Herramientas de seguridad informática.
-Software para gestión de proyectos.
-Fundamentos de gestión de proyectos para metodologías predictivas o marcos de trabajo ágiles.
-Conocimientos sobre organización, gestión y conducción de equipos de personas.
-Administración de ejecución de proyectos.
-Coordinación y administración de actividades.
Habilidades
-Comunicación efectiva.
-Responsable, comprometido y organizado
-Manejo de tiempos y cumplimiento del cronogramas y actividades
APLICA AQUÍ: https://sv.trabajosdiarios.com/trabajo/2704704/it-project-manager-i-san-salvador-en-san-salvador
REAL ESTATE ASSISTANT
Why Assistantly:
At Assistantly, we're dedicated to connecting talented professionals like you with rewarding opportunities across various industries. When you partner with our forward-thinking team, you'll gain access to a diverse range of roles, from administrative positions to executive support, all tailored to match your unique skills and aspirations. Become a unicorn and unlock the potential for meaningful career advancement and personal development!
Unicorn Role Overview:
We are seeking a highly organized and detail-oriented Real Estate Virtual Assistant to manage daily operations and work collaboratively with independent contractors in marketing and administrative roles. You will be responsible for ensuring smooth business operations and supporting the agent in all aspects. This role is perfect for someone who thrives in a structured environment, solves problems efficiently, and prioritizes tasks to deliver excellent client experiences.
What You'll Do:
- Administrative Duties: Oversee all administrative tasks related to the agent's business, including managing client databases, lead tracking, follow-ups, scheduling meetings, and handling communications
- Expense Management: Track business expenses and maintain organized systems for files and data, ensuring efficiency and accuracy
- Event Planning: Plan client/vendor events and troubleshoot administrative issues as they arise
- Client Management: Coordinate home photos, staging, marketing, and organize showings; provide seller updates and plan open houses to ensure a seamless client experience
- Marketing Support: Manage the CRM, collaborate on creating marketing materials such as flyers and signage, and request client testimonials for marketing purposes
Only resumes submitted in English will be considered.
Requirements
- 2+ years of experience in an administrative or marketing role in real estate
- Experience working with the US market
- C1 level of English proficiency, both written and verbal
- Strong administrative skills, with exceptional attention to detail and excellent communication skills
- Proficiency in CRM systems, event planning, and problem-solving
- Ability to handle confidential information discreetly and professionally
Time Commitment: Full-Time (40 hours/week)
Schedule: US-based hours PST
Benefits
- Above market starting pay scale
- Permanent work-from-home opportunities
- Full-time and part-time positions available
- Health & Wellness Allowance
- Paid Time Off (PTO) yearly
- Monthly bonus drawings, loyalty & performance bonuses, profit sharing
- Professional development training
- Be part of a vibrant community of Unicorns
ESPECIALISTA DE RESPONSABILIDAD SOCIAL CORPORATIVA
¡TRABAJA CON NOSOTROS!
Tendrás la oportunidad de compartir la pasión que tenemos por nuestro planeta, aportar perspectivas innovadoras, dentro de un entorno dinámico y retador, que promueve la diversidad e inclusión.
Porque solo si trabajamos juntos en una cultura en la que todos prosperamos, podremos construir el mundo en el que todos queremos vivir.
¡ESTAMOS BUSCANDO UN/A ESPECIALISTA DE RESPONSABILIDAD SOCIAL CORPORATIVA!
- Serás responsable de: diseñar, implementar y ejecutar la estrategia de Responsabilidad Social de la compañía. Estarás encargado/a de coordinar la gestión de proyectos sociales y tener relacionamiento directo con comunidades de áreas aledañas a las plantas de Holcim.
- Lugar de trabajo: Disponibilidad para movilizarse a nivel país principalmente en San Salvador, San Andrés, La Libertad, Metapán y San Miguel.
REQUISITOS INDISPENSABLES:
- Formación: título universitario en Trabajo Social, Sociología, Comunicación Social, responsabilidad Social, Administración de Empresas, Relaciones Internacionales o carreras afines.
- Experiencia: 2 a 3 años de experiencia como profesional en Responsabilidad Social Corporativa. Experiencia en trabajo con comunidades en territorio y en gestión de proyectos sociales.
- Conocimiento en: elaboración de diagnósticos socio económicos, gestión de proyectos sociales y trabajo con comunidades, manejo de presupuestos, negociación y manejo de conflictos.
- Disponibilidad de movilizarse en todo el territorio nacional.
- Contar con vehículo propio.
- Manejo de inglés intermedio-avanzado (B1 en adelante).
¡NO TE PIERDAS LA OPORTUNIDAD DE SER PARTE DE NUESTRO EQUIPO!
¡CONSTRUYE PROGRESO CON NOSOTROS!
OPERATIONS REPRESENTATIVE / DISPATCHER - LATAM
Job Title: Operations Representative/Dispatcher - LATAM
Company Overview
Our client is a leading security integration company serving New York City and it's surrounding areas. They specialize in installing and servicing security systems, including camera systems, access control, alarm systems, and intercom systems for both commercial and residential clients.
The client is seeking an Operations Representative/Dispatcher who is organized, detail-oriented and has strong verbal and written communication skills in English.
Position Overview
This is an excellent opportunity for someone seeking a stable role within a well-established company. The client aims to provide a secure, long-term position with growth potential within the organization.
Key Responsibilities
- Serve as the first point of contact for all incoming communications via phone and email.
- Schedule appointments for technicians and maintain updated records of performance.
- Manage the service orders on the CRM platform, ensuring real-time updates on each job.
- Track service orders and maintain ongoing communication with customers.
- Provide an exceptional first impression of the company, products, and mission.
Desired Traits
- Strong organizational skills with a keen attention to detail.
- Excellent written and verbal communication skills in English.
- Warm and approachable demeanor with good listening skills.
- Comfortable using CRM systems and open to learning new technologies.
- Proficiency in Excel and Word.
- Self-starter with a willingness to learn and grow.
- Ability to build rapport with diverse business personalities.
Opportunity
This role offers a unique opportunity to work closely with our client's Operations team to document, build, and coordinate their service processes. You will collaborate with the team and contribute to transforming our client's business practices. As the first point of contact for our client, you will play a critical role in maintaining positive customer relations.
APLICA AQUÍ: https://recruiterflow.com/radhires/jobs/209?source=linkedin_basic&utm_channel=recruiterflow-posting&location=92
ADMINISTRATIVE ASSISTANT
Acerca del empleo
Why Assistantly:
At Assistantly, we're committed to connecting talented professionals like you with rewarding opportunities across various industries. When you join our team, you gain access to roles tailored to your unique skills and aspirations. Enjoy the flexibility of remote work, competitive pay, and a supportive environment that promotes your personal and professional growth.
Unicorn Role Overview:
Are you an organized and detail-oriented admin specialist looking for a part-time role? As a Part-Time Admin assistant , you will manage various administrative tasks, including optimizing the Booker appointment scheduling system, running reports, overseeing the hiring process, and monitoring inboxes. You will also review customer feedback, manage employee schedules, and adjust time-off requests. This role is ideal for someone with a flexible schedule who is ready to contribute to a fast-paced environment and support daily operations.
What You'll Do:
Please note that responsibilities may vary from client to client.
- Appointment Scheduling: Manage and optimize the Booker appointment scheduling system for smooth client bookings
- Reporting: Run and prepare reports to track business performance and assist with operational decisions
- Hiring Support: Oversee the hiring process by scheduling interviews, responding to resumes, and assisting with onboarding tasks
- Inbox Management: Monitor and respond to inbox inquiries, typically around five emails per day
- Customer Feedback: Review customer feedback and flag any negative reviews for further action or escalation
- Employee Scheduling: Manage employee schedules and handle time-off requests to ensure efficient operations.
Only resumes submitted in English will be considered.
Requirements
What You'll Bring:
- Experience in administrative support, ideally in a fast-paced environment
- Proficiency in Booker (appointment scheduling system) and familiarity with payroll systems
- Strong organizational skills and high attention to detail to manage multiple tasks efficiently
- Excellent communication skills for handling hiring, feedback, and scheduling tasks
- Ability to handle time-sensitive tasks and work independently, showing flexibility when needed
- Familiarity with Drybar or similar salons is preferred
- Flexibility to accommodate early morning or evening tasks as required
- Payroll experience
Must-Have:
- Experience using the Booker CRM platform
Benefits
- Competitive pay above market rates
- Permanent work-from-home opportunities
- Part-time positions tailored to your availability
- Health & Wellness Allowance
- Opportunities for professional development within the Assistantly community
- Be part of a vibrant and supportive community of Unicorns
EXECUTIVE ASSISTANT
NILO® is one of the fastest-growing Beverage Brands in the US. We are looking to hire an exceptional Executive Assistant to join our team. The Executive Assistant will be responsible to support our CEO and Business operation.
The ideal candidate will have administrative, productivity, and project management skills such as Task Management, etc. If you're excited to be part of a winning team, NILO is a great place to grow your career. Apply now to be considered for the job!
JOB EXECUTION
- Proactively manage CEO inbox, scheduling, and arrangements
- Plan and organize company meetings or events
- Product Development & conduct Research
- Handle Administrative tasks (Pay Payroll, Finances, etc.)
- Handle Marketing Tasks (Website update)
- Audit Operations
- Recruit/Interview Candidates
- Real Estate Management
- Perform other duties as assigned
Requirements
- Bachelor's Degree in Accounting or equivalent
- Intermediate Administrative or Project Management
- Good mathematical and Organizational skills
- Microsoft Office (Microsoft Word, Excel)
- English language
Benefits
- Superior to average compensation
- Paid time off and holidays
- Top-level Training and personal growth
CHAT REPRESENTATIVE
Are you based in Argentina, Brazil or El Salvador?
We're looking for a Chat Representative to join our team. As a Chat Representative, you will be responsible for providing exceptional customer service through online chat interactions with our clients. Your main objective will be to assist customers with their inquiries, provide product information, and resolve any issues or concerns they may have.
Key Responsibilities:
- Respond to customer inquiries and provide accurate information through online chat
- Assist customers with product troubleshooting, order assistance, and account inquiries
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with other team members to ensure consistent and efficient customer support
- Maintain detailed records of customer interactions and transactions
- Stay up-to-date with product knowledge and company policies to provide accurate information to customers
Requirements:
- Strong English written communication skills with the ability to type quickly and accurately
- Excellent customer service and problem-solving skills
- Ability to multitask and handle multiple chat sessions simultaneously
- Attention to detail and ability to follow established procedures
- Experience in a customer service or chat support role is preferred
- Familiarity with online chat platforms and customer relationship management (CRM) systems
- Proficiency in computer applications and software
- Availability to work flexible hours, including evenings and weekends
If you enjoy helping others and have a passion for providing exceptional customer service, we would love to hear from you.
Requirements
- Strong English written communication skills with the ability to type quickly and accurately
- Excellent customer service and problem-solving skills
- Ability to multitask and handle multiple chat sessions simultaneously
- Attention to detail and ability to follow established procedures
- Experience in a customer service or chat support role is preferred
- Familiarity with online chat platforms and customer relationship management (CRM) systems
- Proficiency in computer applications and software
- Availability to work flexible hours, including evenings and weekends
Benefits
- 100% Remote
- Training & Development
- Work From Home
CUSTOMER SERVICE REPRESENTATIVE (SPANISH/ENGLISH)
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.
Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.
If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.
Support is via ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.
Support will be in Spanish & English, applicants need to speak both languages.
Responsibilities:
- Handle inbound calls, live chat and other service methods
- Provide accurate, valid and comprehensive information
- Follow communication procedures, guidelines, and policies
- Support other business units with customer liaison, accurately documenting customer requests
- Manage complaints by providing solutions and options within the time limits and following up to ensure resolution
- Go the extra mile to engage customers
Requirements:
- Customer Service experience is not required, however can be beneficial if candidate has previous financial industry experience
- College degree or above
- Trilingual speaker with native Spanish, advanced English and one more language will be preferred
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit
- Ability to work under pressure, strong communication skills and exceed beyond expectation
- Passionate for customer service industry and can accept to work under different work shifts
- Passionate about the crypto industry
Working at Binance
- Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
- Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
- Tackle fast-paced, challenging and unique projects
- Work in a truly global organization, with international teams and a flat organizational structure
- Competitive salary and benefits
- Flexible working hours, remote-first, and casual work attire
Learn more about how Binancians embody the organization’s core values , creating a unified culture that enables collaboration, excellence, and growth.
Apply today to be a part of the Web3 revolution!
APLICA AQUÍ: https://jobs.lever.co/binance/fa874fd2-c145-442a-8405-8921a0cae9f7/apply?source=LinkedIn
EJECUTIVA DE ESTRATEGIA Y OPERACIONES
El candidato ideal tendrá experiencia en startups tecnológicas y será capaz de contribuir al crecimiento y la eficiencia de nuestra plataforma MultiCourier.
Responsabilidades:
- Planeación Estratégica: Apoyar en el desarrollo e implementación de estrategias para alcanzar los objetivos de la empresa.
- Gestión de Operaciones: Colaborar en la supervisión y optimización de los procesos logísticos.
- Atención al Cliente: Mejorar la experiencia del cliente mediante la implementación de mejores prácticas y la resolución de problemas.
- Ventas: Apoyar en el desarrollo de estrategias de ventas para captar nuevos clientes y fidelizar a los existentes.
- Análisis de Datos: Utilizar datos y métricas para evaluar el rendimiento y tomar decisiones informadas.
- Relaciones con Couriers: Gestionar las relaciones con los couriers actuales y buscar nuevas alianzas estratégicas.
Requisitos:
Educación: Título y/o estudios universitarios en Administración de Empresas, Ingeniería Industrial, Logística, o un campo relacionado.
Experiencia: Mínimo 3 años de experiencia en roles similares, preferiblemente en startups tecnológicas o empresas de logística.
Habilidades:
- Habilidades de planificación estratégica y gestión de proyectos.
- Experiencia en la optimización de operaciones logísticas.
- Excelentes habilidades de atención al cliente y ventas.
- Habilidades analíticas y de resolución de problemas.
- Conocimiento en el uso de herramientas tecnológicas y software de gestión.
Competencias:
- Orientación a resultados.
- Capacidad de adaptación y flexibilidad.
- Excelentes habilidades de comunicación y negociación.
- Pensamiento innovador y proactivo.
Beneficios:
- Salario Competitivo.
- Oportunidades de Crecimiento: Posibilidades de desarrollo profesional dentro de la empresa.
- Ambiente de Trabajo Dinámico: Trabajar en una startup innovadora y en crecimiento.
WORK FROM HOME BILINGUAL OVER-THE-PHONE INTERPRETERS (ENG-SPA)
Acerca del empleo
Job Type: Contract
Country: El Salvador
State: FL
Languages:
SGF Global is looking for BILINGUAL OVER-THE-PHONE INTERPRETERS (ENG-SPA).
We are an equal opportunity employer!
Role description:
As an Over the Phone interpreter (OPI) you will be assisting with consecutive bidirectional interpretation of important information from the source language into a target language. We are looking for competent Interpreters to aid non-English speakers across a range of activities. As an interpreter you will be assisting with consecutive interpretation of important information from the source language into a target language. We are looking for competent Interpreters to aid non-English speakers across a range of activities.
Main responsibilities:
- Providing interpretations of questions, answers, statements, arguments, explanations, and other forms of verbal communication.
- Imparting thought, purpose, spirit, emotions, and tone of speakers from source language into target language.
- Interpreting accurately and completely. With no additions or omissions.
- Complying with applicable ethics and standards.
- Providing consecutive interpretation services.
- Imparting thought, purpose, spirit, emotions, and tone of speakers from source language into target language. (Spanish-English language pair).
Benefits:
- 100% Remote Position
- Initial Training
- Schedule Flexibility
Required qualifications (Must have):
- Bilingual English-Spanish: a B2/C1 level
- Smartphone (Android or iOS operating system)
- Stable and fast internet connection
APLICA AQUÍ: https://www.asikcloud.net/External/Candidates_Ext.aspx?_jobid=57300