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QUIERO TRABAJAR

CUSTOMER SERVICE SALES

Publicado: 2025-02-21 19:37:14

About the job Remote - Customer Service Sales

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?

Our Ideal Candidate Embodies Qualities Such As Adaptability, Trainability, And a Strong Desire For a Long-lasting Career. We're Looking For Individuals Who Are Eager To Start Their Journey With Us And Are Committed To Personal And Professional Growth. What We Offer

Full-time virtual career, offering the flexibility to work remotely. Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package: medical, dental, prescription coverage. Exceptional training with experienced agents and managers. Leads provided: no calling family or friends, no cold calls. Flexible hours: a fulltime career, but you choose when you work. Opportunities for advancement and recognition. Dynamic Team Environment: a thriving virtual workplace atmosphere. Comprehensive training and ongoing support. Qualities We Value:

Openness to learn and be coached. Outgoing, friendly, positive, and approachable personality. A strong desire to help others to provide valuable advice and services. Effective communication skills: your ability to connect is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

Responsibilities

Laptop or computer with camera is required. Possession of, or willingness to obtain a life & health license. Basic computer literacy is essential. Must reside in North America. Your Job Responsibilities:

Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

Nice-to-have skills

  • Customer Service
  • Sales
  • Communication
  • Florida, United States

Work experience

  • Other Sales

Languages

  • English

 

APPLY HERE: https://www.linkedin.com/jobs/view/4157945853/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=S5OTKHc6UxoQG36qtWGQ1Q%3D%3D&trackingId=XV2TCII7EAU5JBNli8qCmw%3D%3D&trk=flagship3_search_srp_jobs 

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IMPORTANTE EMPRESA

CUSTOMER SUPPORT ADVOCATE

Publicado: 2025-02-21 19:35:40

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

  • Taskrabbit is a remote-first company with employees distributed across the US and EU
  • 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
  • DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
  • DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

About The Role:

As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.

Our Values:

  • Obsess over Clients and Taskers
  • Win Together with Heart
  • Own the Challenge
  • Be Bold
  • Move Forward. Move Fast.

What You'll Work On:

Customer Obsessed

  • Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
  • Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
  • Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.

Insight/Metrics Driven

  • Understand customer needs and preferences through direct interactions and feedback.
  • Use feedback to make informed decisions aimed at improving customer satisfaction.
  • Spot trends in customer inquiries and behavior to better anticipate their needs.
  • Regularly assess and adapt your approach to ensure a positive customer experience.

Trusted Resource

  • Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
  • Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
  • Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.

What You Will Need:

  • Minimum of 1 year of experience in a customer service role.
  • Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
  • Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
  • Empathetic communication skills, with the ability to connect with customers on a personal level.
  • Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
  • Detail-oriented mindset with a commitment to delivering top-notch service.
  • Fluency in English is required; proficiency in French or Spanish is a welcome bonus.

Shifts offered for this position are Central Time (CT). Preference will be asked at time of interview, but cannot be guaranteed. Depending on business requirements your shift time or day off may change:

  • Monday-Friday 10:45am - 7:45pm CT
  • Tuesday-Saturday - 7:30am - 4:30pm, 8:30am - 5:30pm, 9:45am - 6:45pm, or 10:45am - 7:45pm CT
  • Sunday-Thursday - 7:30am - 4:30pm, 8:30am - 5:30pm, 9:45am - 6:45pm, or 10:45am - 7:45pm CT

Target Start Date: 4/21/2025

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. total compensation consists of base hourly pay + bonus + benefits + perks. The base hourly pay for this position is $17.50/hour. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You’ll love working here because:

  • Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
  • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
  • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
  • The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

 

APPLY HERE: https://boards.greenhouse.io/taskrabbit/jobs/6631500 

 

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TASKRABBIT

SALES SUPPORT REPRESENTATIVE: BILINGUAL SPANISH & ENGLISH

Publicado: 2025-02-21 19:33:45

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Bilingual Sales Support Representative really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Sales Support Representative.

As a Bilingual Sales Support Representative, you will:

  • Research and resolve issues reported by the client's end-users via phone, email, and chat support.
  • Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads.
  • Document all information on customer interaction according to standard operating procedures.


Requirements:

  • Experience: Prefer 1 year or equivalent sales or business development experience (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program, contacting sales prospects, generating new sales leads, account management) or at minimum, show a propensity to upsell additional products or services to customers, using standard sales techniques and rebuttals.
  • Must be willing to complete an assessment that includes a typing test of 35 wpm
  • Great communication skills, written and orally
  • Demonstrate strong abilities to work independently and as a team player
  • Must be adaptable and flexible, demonstrating abilities to work with process and information changes
  • Experience using Salesforce is a big plus
  • Must be at least 18 years of age
  • Must have at least a High school diploma or GED
  • Must be willing to participate in a background screening
  • This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132)
  • Must be fluent in both Spanish and English Languages (written and verbal)


Recommended:

  • Experience with phone, email and live chat support
  • Experience in customer service, sales, billing, collections, or technical support


About Us:

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people.

In addition to our truly #Ridiculous culture, you'll enjoy benefits like:

  • Outstanding Medical, Dental, Vision and Prescription plans
  • 401k Match
  • Pet Insurance
  • In-house Wellness Coaches
  • Hundreds of Discounts with the Brands you Love and Use


TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs has employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

We are aware of employment scams where individuals pose as representatives of legitimate companies to fraudulently obtain personal information or money. TaskUs IT will never request sensitive personal information (e.g., Social Security numbers, banking information, etc.) or payment during the onboarding process over phone or email. If you suspect fraudulent activity or have concerns about the legitimacy of any communication claiming to be from TaskUs IT, please contact your recruiter directly.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ 

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TASKUS

CUSTOMER SUPPORT

Publicado: 2025-02-21 19:32:20

We are seeking a dedicated and customer-focused individual to join our team as a Remote Customer Support Advisor. In this role, you will assist clients in planning and booking exceptional sports trips to various global destinations. If you are passionate about delivering outstanding customer service and enjoy helping others with their travel needs, this position is an excellent opportunity for you. As a Remote Customer Support Advisor, you will guide clients through the research and booking process, ensuring they have seamless and well-organized travel experiences.

Key Responsibilities:

  • Communicate with clients to understand their travel preferences and provide tailored recommendations on destinations, transportation options, accommodations, and overall trip planning
  • Coordinate and arrange transportation, lodging, travel insurance, and additional services to create comprehensive travel itineraries
  • Use effective communication and service techniques to present clients with appealing travel packages, including event tickets, hotel stays, airline reservations, and car rentals
  • Offer exceptional customer support throughout the booking process, responding to inquiries, resolving concerns, and ensuring a smooth travel planning experience
  • Maintain accurate and organized records of client interactions, travel arrangements, and other relevant details

Qualifications:

  • Must be at least 18 years old
  • Authorized to work in the United States
  • Strong communication skills with a customer-oriented approach (sales experience is a plus)
  • Access to a smartphone with internet connectivity (a laptop is recommended but not required)
  • Previous experience in customer service or hospitality is beneficial but not mandatory

Benefits:

  • Flexible work schedule
  • Exclusive travel discounts
  • On-the-job training
  • Employee perks and incentives
  • Remote work environment
  • Competitive compensation structure with performance-based incentives

Work Environment:

This is a fully remote position, allowing you to work from the comfort of your home. You will be part of a collaborative team that values excellent customer service.

Application Instructions:

If you are excited about helping clients create memorable travel experiences and meet the qualifications outlined above, we encourage you to apply.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4158138663/?eBP=BUDGET_EXHAUSTED_JOB&refId=S5OTKHc6UxoQG36qtWGQ1Q%3D%3D&trackingId=pCGroQuFNB1hdD3Sux11RA%3D%3D&trk=flagship3_search_srp_jobs 

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IMPORTANTE EMPRESA

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-21 19:25:55

Job Posting: Customer Service Representative at B&P Enterprises

Job Description

Are you ready to earn $850.00-$1200.00 weekly as per company policy!! B&P enterprises is excited to announce the opening for a Customer Service Representative. This position is designed for individuals who thrive in dynamic, fast-paced environments and who wish to play a critical role in our ongoing success. We provide a challenging yet rewarding career, catering to those who excel in customer-oriented roles and have a keen interest in organizational growth and customer satisfaction.

This is a Full-Time position requiring the candidate to work from our primary locations with no remote work options. The role involves direct, face-to-face interaction with our valued customers, offering them insightful product information, addressing their concerns, and promoting an exceptional brand experience. Eligible candidates should be prepared to join a teamwork-driven workforce that is dedicated to professionalism and high-quality service delivery.

Duties And Responsibilities

  • Greet customers and provide a warm, positive first impression
  • Assess customer needs and guide ther regarding product features and benefits.
  • Handle customer inquiries and resolve issues promptly to maintain high customer satisfaction
  • Maintain an in-depth knowledge of product catalog to enhance customer support.
  • Educate customers on products and services without any sales pressure.
  • Participate in training sessions to stay updated on product developments or changes in company policy.
  • Provide feedback to management regarding customer concerns and suggestions.
  • Uphold company standards and contribute to team efforts by accomplishing related results as needed.
  • Support marketing and promotional projects aimed at increasing brand awareness.
  • Engage in employee referral programs designed to enrich team composition and company culture.

Requirements

  • No prior experience in customer service required; comprehensive training will be provided.
  • High school diploma or equivalent; further education or certification in customer service is a plus.
  • Exceptional communication and interpersonal skills, with an emphasis on engaging customers effectively and professionally.
  • Ability to remain professional and courteous with customers at all times.
  • Strong problem-solving skills and ability to think quickly under pressure.
  • Willingness to work as part of a team, contributing positively to team operations and working relationships.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Motivated to take initiative and deliver results that reflect positively on the company's image and services.
  • Interest and capability to participate in an employee referral program offering opportunities for additional income.
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B&P ENTERPRISES, INC

COORDINADOR DE TRADE MARKETING RIVAS

Publicado: 2025-02-13 19:22:15

Descripción General del Puesto:

 

Es responsable de coordinar e implementar los planes, canales y asignación de activos en el comercio acorde la directriz establecida por las gerencias de mercadeo, cumpliendo con las normas de higiene y seguridad conforme a las políticas y procedimientos establecidos por el área.

 

Responsabilidades Clave:

 

Apoyar en la elaboración del presupuesto en las zonas asignadas, sobre los recursos necesarios en el logro de los objetivos.

 

Planificar la capacitación de todo el personal subalterno, solicitando su entrenamiento a la Gerencia de Recursos Humanos para cumplir con los requisitos del Sistema de Gestión Integrado de Calidad de CLNSA.

 

Dominar las características de cada producto Flor de Caña y Licores importados, para desarrollar las actividades asignadas.

 

Supervisar la limpieza y orden de los productos en lugares visibles para los clientes evitando mala presentación del producto.

 

Coordinar la relación con los comités hípicos, delegaciones de alcaldías y/o encargados de fiestas patronales de las zonas asignadas.

 

Organizar la logística para eventos: sonido, toldos, barras y demás equipos necesarios.

 

Supervisar los puntos de consumo garantizando las implementaciones de las marcas.

 

Coordinar los lineamientos de implementación de las promociones y POP de marca en el comercio, mediante la segmentación cualitativa del comercio según los lineamientos vigentes.

 

Asistir a demostraciones, degustaciones de productos en eventos especiales como exposiciones, ferias, inauguraciones, aniversarios de punto de venta y consumo.

 

Requerimientos y Habilidades:

 

Graduado universitario de las carreras de Licenciatura en Administración de Empresas y/o Mercadeo (Requerido).

 

Posgrado en Administración Funcional (Deseable).

 

Experiencia comercial de mercadeo y ventas mayor a tres años en puestos similares.

 

Experiencia en coordinación, montaje de eventos y manejo de proveedores.

 

Diseño de promociones y control de gastos.

 

Conocimiento de Técnicas de Servicio al Cliente.

 

Experiencia en elaboración y manejo de presupuesto.

 

Experiencia en promoción de productos en punto de ventas y técnicas de ventas.

 

Orientación a resultados.

 

Curiosidad por la industria, autogestión del conocimiento, identificación y compromiso.

 

Habilidad para relacionarse con todos los niveles de la organización.

 

Auto Desarrollo y Trabajo en Equipo.

 

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4140305229/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=86i9QZ9iTmTvmMee5PryAg%3D%3D&trk=d_flagship3_search_srp_jobs 

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FLOR DE CAÑA

COORDINADOR DE ENTREGA

Publicado: 2025-02-13 19:21:13

Descripción de la empresa

Somos una compañía comercializadora de bebidas y alimentos con 137 años de experiencia y operaciones en Centroamérica, el Caribe y Sudamérica. Contamos con el portafolio de productos más grande de la región y trabajamos junto a nuestros socios estratégicos Pepsico, Ambev y Beliv ofreciendo soluciones innovadoras a nuestros clientes.

En CBC sabemos construir vínculos sólidos y duraderos. Sabemos escuchar a los consumidores para entender sus necesidades y ofrecerles las mejores marcas en las distintas ocasiones de consumo.

Llevamos sabor y frescura al mundo con la ambición de convertirnos en una compañía multicategoría que siga expandiendo sus horizontes. Lo hacemos con el entusiasmo de ver sonreír a nuestro equipo, a los nuestros y a quienes disfrutan lo que hacemos.

Nuestra cultura y energía transformadora tienen a la pasión como el motor que nos impulsa a ser mejores y a conquistar nuevos desafíos. Trabajamos con el disfrute de hacer juntos lo imposible.

Descripción del empleo

De qué se trata el puesto

  • Asegurar el cumplimiento de las entregas, a través del análisis de los KPI’s de efectividad de entrega de pedidos, de volumen, Roadnet, jornada laboral utilizando las herramientas disponibles con la finalidad de cumplir con los objetivos.

Los retos del puesto

  • Lograr cumplir con la distribución buscando la satisfacción del cliente, en un ambiente agradable de trabajo.
  • Supervisar constantemente a las rutas de entrega para garantizar la correcta ejecución de los procesos de entrega y servicio al cliente.
  • Asegurar el pago oportuno de la flota tercerizada de entrega, gestionando el registro de las facturas y dando seguimiento a los plazos de pago.
  • Entrenar y desarrollar a la fuerza de entrega constantemente para garantizar la correcta ejecución de los procesos en el mercado.
  • Gestionar los KPIs de entrega relacionados a efectividad de entrega, volumen de entrega y roadnet con el objetivo de proponer planes que contribuyan a la mejora continua de los mismos.

Requisitos

  • Licenciatura en ciencias económicas, Ingeniería Industrial o carrera afín
  • Poseer vehiculo con documentacion en regla
  • Experiencia de 2 a 3 años en posiciones similares
  • Residir en Managua

Información adicional

La misión de Grupo Mariposa es fomentar el crecimiento y la sostenibilidad dentro de la industria global de alimentos y bebidas. Estamos comprometidos con la excelencia a través de una gestión disciplinada, prácticas innovadoras y una cultura dinámica que acepta el cambio.

 

APLICA AQUÍ: https://jobs.smartrecruiters.com/GrupoMariposa1/3743990006580347-coordinador-de-entrega?trid=2d92f286-613b-4daf-9dfa-6340ffbecf73 

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CBC

COORDINADOR DE TRADE MARKETING MANAGUA

Publicado: 2025-02-13 19:19:33

Descripción General del Puesto:

 

Es responsable de coordinar e implementar los planes, canales y asignación de activos en el comercio acorde la directriz establecida por las gerencias de mercadeo, cumpliendo con las normas de higiene y seguridad conforme a las políticas y procedimientos establecidos por el área.

 

Responsabilidades Clave:

 

Apoyar en la elaboración del presupuesto en las zonas asignadas, sobre los recursos necesarios en el logro de los objetivos.

 

Planificar la capacitación de todo el personal subalterno, solicitando su entrenamiento a la Gerencia de Recursos Humanos para cumplir con los requisitos del Sistema de Gestión Integrado de Calidad de CLNSA.

 

Dominar las características de cada producto Flor de Caña y Licores importados, para desarrollar las actividades asignadas.

 

Supervisar la limpieza y orden de los productos en lugares visibles para los clientes evitando mala presentación del producto.

 

Coordinar la relación con los comités hípicos, delegaciones de alcaldías y/o encargados de fiestas patronales de las zonas asignadas.

 

Organizar la logística para eventos: sonido, toldos, barras y demás equipos necesarios.

 

Supervisar los puntos de consumo garantizando las implementaciones de las marcas.

 

Coordinar los lineamientos de implementación de las promociones y POP de marca en el comercio, mediante la segmentación cualitativa del comercio según los lineamientos vigentes.

 

Asistir a demostraciones, degustaciones de productos en eventos especiales como exposiciones, ferias, inauguraciones, aniversarios de punto de venta y consumo.

 

Requerimientos y Habilidades:

 

Graduado universitario de las carreras de Licenciatura en Administración de Empresas y/o Mercadeo (Requerido).

 

Posgrado en Administración Funcional (Deseable).

 

Experiencia comercial de mercadeo y ventas mayor a tres años en puestos similares.

 

Experiencia en coordinación, montaje de eventos y manejo de proveedores.

 

Diseño de promociones y control de gastos.

 

Conocimiento de Técnicas de Servicio al Cliente.

 

Experiencia en elaboración y manejo de presupuesto.

 

Experiencia en promoción de productos en punto de ventas y técnicas de ventas.

 

Orientación a resultados.

 

Curiosidad por la industria, autogestión del conocimiento, identificación y compromiso.

 

Habilidad para relacionarse con todos los niveles de la organización.

 

Auto Desarrollo y Trabajo en Equipo.

 

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4140199554/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=VipEEOrzTG8ysh4ApFTx1w%3D%3D&trk=d_flagship3_search_srp_jobs 

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FLOR DE CAÑA

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 19:18:19

Office

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Requirements:

  • English level: Minimum B2
  • Great communication skills
  • Superb customer service and stakeholder management skills

Want to be part of our team?

 

Apply now! https://jobs.thermofisher.com/global/en/job/R-01250211/Customer-Service-Representative?rx_ch=jobpost&rx_job=R-01250211-8&rx_medium=post&rx_paid=0&rx_r=none&rx_source=linkedin&rx_ts=20250213T184001Z&rx_vp=linkedindirectindex&utm_medium=post&utm_source=recruitics_linkedindirectindex&refId=34jd24&rx_viewer=c6b11cba851811ef8b4dc3ad617ead7cd052b9288b84465aaebf88ff1021ceb2 

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THERMO FISHER SCIENTIFIC

PROJECT MANAGER

Publicado: 2025-02-13 19:17:10
  • Four or more years of project management experience
  • Experience in developing web technologies and software platforms for maximum usability
  • Strong attention to deadlines and budgetary guidelines
  • Proven success working with all levels of management
  • Strong written and verbal communication skills
  • Excellent presentation skills
  • Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
  • Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects

APPLY HERE: https://www.linkedin.com/jobs/view/4034711821/?alternateChannel=search&refId=NIt%2FZIZhuFfWQyowk0Qfvg%3D%3D&trackingId=37LoQ2rP8VVr%2F1xBfX88xw%3D%3D&trk=d_flagship3_search_srp_jobs 

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THE DIGNIFY SOLUTIONS, LLC

VIRTUAL CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 19:15:26

Company’s Overview:

 

Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates.

 

With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it.

 

Virtual Customer Service Representative:

 

The Virtual Customer Service Representative provides assistance to all our optical retail stores across the United States when performing eye exams. You don’t need to be an optometrist or have a medical background as we’ll teach you how to perform a refraction. Outstanding interpersonal skills and professionalism are a must. Our ideal candidate brings a professional presentation, excellent communication skills and naturally provides world-class service.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4146247397/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=Cp8lcuxy1ouUbLVkXUrwOw%3D%3D&trk=d_flagship3_search_srp_jobs 

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OPTICALL BPO

ONBOARDING COORDINATOR, CUSTOMER ONBOARDING

Publicado: 2025-02-13 19:14:34

How You’ll Support Our Mission

The Onboarding Coordinator is a multi-tasker who is obsessed with organization and details.  You are focused on the configuration requirements necessary for a customer to be successful with our application, which will include coordination with internal Subject Matter Experts. You must be able to juggle various project influences including business, customer, technical and product. You are a “roll with it” and “think on your feet” kind of person, but comfortable with taking the bull by the horns when needed.  The right candidate for this role loves delivering value and supporting customers on the front lines and behind the scenes!

What You'll Be Doing - The Day To Day

  • Follow the pre-defined Onboarding process; meeting SLAs and ensuring the Customer’s expectations are managed at the start of the Onboarding process.
  • Coordinate with customers to ensure achievement of complete configuration within established timeframe.
  • Keep the client motivated, excited and on task to complete their implementation.
  • Assure that our partners (customers) feel heard, taken care of and most of all that the products and services you deliver take them to a place of success they couldn’t get to without us.
  • Develop new processes and recommend improvements to all procedures to ensure optimal level of customer satisfaction at all times.
  • Identify and address implementation risks to remove project roadblocks and engage appropriate internal escalation resources.
  • Meet or exceed productivity metrics while enhancing the customer experience.
  • Resolve immediate escalations to ensure customer satisfaction.
  • Track customer progress in project management tooling.
  • Take action based on pre-defined reports and dashboards to support customer and department success.
  • Assist with data conversions.

Who You Are - The essentials

  • Passionate about technology and how it can influence the lives of both our customers and their communities.
  • Solid experience of managing tasks and deliverables, ideally multiple concurrently.
  • Experience in a customer-facing role
  • Ability to explain technical concepts to non-technical audiences and to translate requirements into technical deliverables.
  • Strong organizational and time management skills.
  • Confidence with communicating via phone and video conferencing.
  • Flexible; be able to adapt to a fast-paced, changing environment
  • Attention to detail and accuracy, in thinking and execution
  • Willingness to learn
  • Ability to meet deadlines
  • Capable of wearing multiple hats.

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across North America, Europe and now Costa Rica!

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.

Applicant Privacy Notice – please click here to review the applicant privacy notice which details how your data is collected, used and protected.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4150710609/?alternateChannel=search&refId=1jqpcKSfZiYm1GO1wcSQGA%3D%3D&trackingId=mErjINWAUAV%2B3M2zF4Y%2F9g%3D%3D&trk=d_flagship3_search_srp_jobs 

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ESO

SALES DEVELOPMENT REPRESENTATIVE

Publicado: 2025-02-13 19:12:35

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

What you will be doing:

  • Prospect, educate & qualify leads to create sales-ready opportunities
  • Master the ability to evangelize the Podium story
  • Align Podium solutions with prospect business objectives & needs
  • Collaborate with sales reps to schedule prospect calls, meetings and demos
  • Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers
  • Make strategic outbound calls & emails daily
  • Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM
  • Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed
  • This position will start as a remote and grow into an in-office position

What you should have:

  • Geographically located in GUATEMALA and must come into our office
  • Speak English fluently
  • 4-year degree preferred in Business or related field
  • Two years B2B technical sales experience (or other qualified sales experience)
  • Proven success in prospecting new markets and setting appointments with new business

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

 

APPLY HERE: https://job-boards.greenhouse.io/podium81/jobs/6422341?gh_src=8b0de3d81 

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PODIUM

TECHNICAL SUPPORT REPRESENTATIVE

Publicado: 2025-02-13 19:10:42

About Siteline

Siteline is a Series A SaaS startup in the construction billing space. We're a team of 28 full-time employees who live and work remotely across the U.S. and Canada, with a small in-person office in San Francisco as well.

What problems are we solving?

We're on a mission to modernize finance for construction, an industry that employs 1 out of every 10 workers, but lacks good software tools to get the job done. Payments in construction are fundamentally broken — the antiquated billing process hasn't evolved in decades, and construction is one of the slowest industries to get paid in. We've found a unique wedge into this huge market and are growing quickly.

Why are we building this?

Millions of hardworking people are affected by this broken system — in turn making construction more expensive and inefficient for society every year. When everyone up and down the chain is on the same page with payments, contractors can focus on actually building, instead of mountains of paperwork. We're reimagining construction finance to help contractors get paid, grow their business, and build a better future for all of us.

As a Technical Support Representative on the Forms Team, you will play a crucial role in helping Siteline achieve its goals by supporting a fundamental part of our business. Working closely with the customer success team, you will assist customers in transforming PDF forms into customer fillable forms using our internal tool. This role offers the opportunity to build foundational skills for customer success while contributing to our mission of delivering value to our customers.

Responsibilities:

  • Build forms using an internal tool to transform PDF forms into customer fillable forms.
  • Ensure precise alignment and sizing of fonts to maintain consistency and quality.
  • Work efficiently with PDFs and Excel to optimize form creation and processing.
  • Assist customers with billing inquiries, including identifying and communicating math errors to the team.
  • Collaborate with teammates on strategic projects as needed to support team objectives.
  • Becoming proficient in navigating the Siteline platform and providing expert assistance to customers in troubleshooting technical issues.
  • Conducting thorough investigations into complex technical issues reported by customers and providing timely and effective resolutions.

What We're Looking For:

  • Fluent English writing skills (fluent speaking English preferred).
  • Strong math skills, persistence, and attention to detail.
  • Proficiency in computer skills, including Excel and email. Ability to manipulate PDFs (annotate, change, recreate) is essential.
  • Excellent communication skills and fast learner. Ability to quickly learn construction vocabulary and associated variables.
  • Highly motivated, results-driven, competitive, resilient, and fearless.
  • Organized with strong time management skills.
  • Strong internet connection.
  • Collaborative team player.

Preferred:

  • Availability in US Time zones (ET to PT)
  • Previous experience in a SaaS company is advantageous
  • Experience in building forms is highly desirable
  • Familiarity with commercial construction accounting is a plus
  • Experience working in a technical support role is a plus
  • Experience with support tracking systems like Zendesk is a plus

Company values

Move Quickly, Together

Speed is our advantage, but alignment is our path to victory. We will go farthest, fastest if we work in unison. Prioritize the mission, establish clear owners and deliverables, and execute with confidence.

Reach for the Sky

We are curious, open-minded, and courageous. We challenge ourselves and each other to ask more questions, push boundaries, and deliver excellence every day.

Run Lean

Construction is a scrappy industry where companies must do more with less. Same here. Operate efficiently, optimize strategically, and always get the most bang for our buck.

Be the Steel

Builds fail when the foundation is faulty. The same is true for us. Exercise good judgment, deliver on your commitments, and know your capacity—every base has its threshold, after all. Most importantly, back your teammates. We're stronger than reinforced concrete when we support each other.

Build Our Fanbase

Our mission is to grow the size of the pie for everyone in construction. We only achieve that audacious goal if we keep our customers front and center. Work tenaciously to build smarter systems that solve real problems for our customers, positively impact their businesses and lives, and make them loyal fans.

Shoot Straight

We speak directly, candidly, and respectfully. We prioritize transparency, err on over-communicating, and understand that differing opinions and perspectives are part of a healthy company. Ultimately, it's okay to disagree with—but still commit to—the chosen direction.

At Siteline, we're looking for people with passion, grit, and integrity. We encourage you to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us!

 

APPLY HERE: https://job-boards.greenhouse.io/sitelineinc/jobs/4370499006?gh_src=25bb3b546us 

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SITELINE

COMMUNITY MANAGER FREELANCE

Publicado: 2025-02-13 19:09:40

Objetivo

Asegurar la creación y cumplimiento de la estrategia de redes sociales alineada a los objetivos estratégicos de la empresa.

Funciones:

  • Planificar e implementar campañas en las redes sociales que se alineen con las estrategias de marketing del centro deportivo.
  • Compartir imágenes, actualizaciones de estado y contenido de video en las cuentas de redes sociales de la empresa
  • Supervisar cualquier mención de la marca en línea y relacionarse con los clientes o clientes potenciales de manera oportuna
  • Trabajar en estrecha colaboración con los equipos de marketing y relaciones públicas para garantizar la consistencia de la marca.
  • Construir relaciones con clientes, clientes potenciales y profesionales de la industria.

Ofrecemos:

  • Horario flexible (libertad de horario) posición freelance
  • Rango salarial (Q2,500-3500)

Requisitos:

  • Experiencia como community manager comprobable.
  • Estudios en Marketing o ciencias de la comunicación
  • Conocimientos en Meta y uso de redes sociales
  • Conocimientos de google analytics

APLICA AQUÍ: https://sapiens.viterbit.site/community-manager-freelance-mUngBfdsNXnE/?utm_source=linkedin&utm_medium=job_board&utm_campaign=community-manager-freelance-mUngBfdsNXnE 

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SAPIENS GUATEMALA

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 19:08:26

WHO WE ARE:

Beyondsoft Consulting is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

 

Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.

 

When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

 

 

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

 

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

 

 

POSITION SUMMARY:

This role serves as the primary point of contact for finance-related customer inquiries, providing prompt and professional assistance to both small and large business clients. This role requires a strong understanding of financial processes, excellent communication skills, and the ability to navigate multiple support channels effectively.

 

 

WHAT YOU WILL BE DOING:

  • Respond to customer inquiries related to finance, including:

-Invoice questions

-Account Changes

-Credit card charges

-Internal coordination with Sales and Customer Success teams

-Billing inquiries

  • Provide support through both email and phone calls to ensure timely and accurate resolutions within 24-48 hours.
  • Manage customer emails using Salesforce, where webform submissions automatically generate tickets in the platform.
  • Collaborate with internal departments to address complex financial issues and ensure a seamless customer experience.
  • Maintain detailed records of interactions and resolutions to support accurate reporting and continuous improvement.
  • Assist Customers with desired changes to their account.
  • Quality of work to include timeliness, completeness, and accuracy.
  • Other tasks as assigned.

 

 

MINIMUM QUALIFICATIONS:

  • Strong customer service and problem-solving skills.
  • Ability to multitask and prioritize
  • Internet savvy
  • Strong research skills
  • Excellent communication and typing skills, English B2+ and above
  • Ability to handle inquiries with professionalism and accuracy across multiple channels.
  • Occasional infrequent in-person activity may be required
  • Experience with Service Ticket/Case systems.
  • Experience with ERP systems.
  • Experience with Data Entry.
  • Established Customer Service experience.
  • Typing skills with the ability to type 50+ words per minute with high accuracy.
  • Regular and predictable attendance is a function of the job.
  • Diligently attend to details and pursue quality in accomplishing tasks.
  • Bachelor's degree or equivalent work experience.

 

 

PREFERRED QUALIFICATIONS:

  • Proficiency in CRM tools such as Salesforce is a plus
  • Experience in finance, billing, or related fields preferred.

 

 

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

 

  • Private Health and Life Insurance
  • 12 days per year of Paid Time Off (PTO) + 3 discretionary days
  • Paid CR holidays
  • 100% remote

 

 

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.

 
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BEYONDSOFT

AGENTE DE CALL CENTER (ESPAÑOL O INGLÉS)

Publicado: 2025-02-13 19:06:29

Connect Assistance es una compañía de tecnología líder en la industria de Asistencia en Carretera y Hogar con presencia en Puerto Rico, Costa Rica, Panamá, Colombia y México. Nuestra misión es resolver problemas ordinarios con soluciones extraordinarias.

Estamos buscando un entusiasta del servicio, que desee unirse a nuestro equipo de trabajo para que juntos sigamos impulsando nuestro continuo crecimiento.

Esta posición tiene la responsabilidad de recibir y atender en forma eficiente las llamadas telefónicas o o mensajes de whatsapp de clientes que requieren el servicio de asistencia, asistencia en carretera, inspección de siniestros, seguros médicos, etc. Cumpliendo en todo momento con los protocolos, procesos y estándares de atención definidos por la empresa. Asimismo, atender y gestionar con los proveedores los servicios requeridos por los clientes.

Requisitos del puesto

  • Grado mínimo de bachiller en educación media
  • Manejo de herramientas de Oficina (Office, G Suite, internet)
  • Manejo de sistemas operativos
  • Digitación rápida
  • Experiencia previa en centros de contacto o servicio al cliente
  • Disponibilidad inmediata


Experiencia

  • Al menos 1 año como operador(a) en call center o servicio al cliente
  • Deseable con experiencia en atención de asistencias en carretera, hogar, servicios médicos/seguros


Habilidades requeridas

  • Orientación al servicio (empatía, amabilidad y buen trato)
  • Tolerancia al trabajo bajo presión
  • Responsabilidad y puntualidad
  • Trabajo en equipo
  • Discreción y manejo confidencial de la información
  • Excelente comunicación oral y escrita
  • Otros propios del puesto


Si reúnes los requisitos aplica con nosotros.

 

 

APLICA AQUÍ: https://jobs.lever.co/connectassistance/9571ef65-bfb5-4104-a635-2c36eb94b82b/apply?lever-source=LinkedIn 

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CONNECT ASSISTANCE

SALES MANAGER

Publicado: 2025-02-13 19:05:07

Job Title: Sales Manager

Travel Required?: Travel - 25% of time

Date: Jan 21, 2025

Hybrid

No Relocation Assistance Offered

Job Number #164843 - Managua, Managua, Nicaragua

 

Who We Are

 

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

 

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

 

 

About The Role

The Sales Manager plays an integral role in ensuring profitable growth through having a clear Category, Brand, Retailer & Customer strategy! The Team Leader is responsible to handle the relationship between the Country and the Hub, providing the Hub with a good understanding of the local business and influencing the Hub in order to receive the support needed. Responsible for the Business P&L, market shares, in-store execution, CD talent management & customers relationship. Needs to collaborate with the Retail marketing organization to grow our categories and build our brands through a shopper at the retail perspective. Must develop and support the partnership between CP and the customers!

 

What You Will Do

  • Responsible for Customers prioritization & Plans, 5P’s priorities by RE, promotional strategies guidelines and shopper solutions based on robust RE, shopper and customer insight
  • Develop "go to market" sales strategies aligned with strategies for the different channels, RE’s and consumer segments and periodically evaluate them to resolve achievement of efficiencies competitiveness and growth- building objectives
  • Develop the next generation of Talents for the commercial organization, ensure the people have the right training, clear career plan, and required tools to be successful
  • Translate overall sales strategies into specific short term and long term operational sales objectives (e. g. targets for distribution, volume, profitability, and market share) and priorities
  • Drive Retail Marketing & and Customer Engagement input into key subsidiary processes: Budgeting, Business Planning, Promotion Management and New Product Introductions
  • Build and be a great partner between Colgate and key players in the customer in order to influence the Customers grow by bringing to bear on insights & analytics, retail category development process, applying new techniques, tools, and information systems, industry, and market
  • Write a Joint Business Plan that balances the needs and objectives of the customer and Colgate
  • Ensure “winning at the shelf” is a top priority for the team, and that 5P tactics and demand marketing initiatives are driven with perfection at the point of sale
  • Maintain open/fair, performance-based terms & conditions and consistent discretional investment across RE’s and customers. Optimize resources and leverage consumer & customer investment among customers, channels, RE’s categories, and brands/products given Colgate's strategic direction

 

What You Need (Required Qualifications)

  • Bachelor's degree or equivalent experience in Business Administration, Marketing, Industrial Engineering or related
  • At least 5+ years in commercial area
  • Microsoft Office & internal programs' knowledge (SAP, BI, Tableau)
  • Financial Knowledge (Gross to Net, ASP, Margin, Profitability)
  • Commercial expertise: Consumer Marketing and Customer Development
  • Leadership & Influence
  • Analytical thinking and decision making
  • Commercial (retailer and brand) awareness
  • Financial understanding and numeracy
  • Category Management process knowledge
  • Consumer & Shopper insights tools knowledge
  • English Proficiency (Intermediate-Advanced)

 

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

 

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

 

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4129678497/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=7PpM7G9GLrcVCyb6M6NM0Q%3D%3D&trk=d_flagship3_search_srp_jobs 

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COLGATE-PALMOLIVE

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 19:01:03

Requirements

Description and Requirements

  • Answer incoming calls from consumers.
  • Contact consumers, vendors, partners or any other party when required.
  • Listen and identify the root of the cases, interact with the consumer on the phone, online networks and / or email, and solve the problem accordingly.
  • Know the performance objectives established both individual and team, which may include customer service, productivity, quality standards and any other area related to the business that is necessary.
  • Keep your knowledge of the policies and products of the account updated
  • Maintain adequate competition in products and support platforms.
  • Read and make sure you understand new policies, procedures and products or updates of existing ones.
  • Communicate with the supervisor, team members and other teams regarding problems, solutions and trends.
  • Keeping account information confidential, protecting it from unauthorized use, ensuring that it is kept within the account only (the use of external storage units, printed materials, and other storage and distribution tools is strictly prohibited) .
  • Document all assisted cases and perform any other task, duties or services required by the immediate superior manager.
  • Keep an accurate and meaningful logbook of each call in the account system; according to established procedures and policies. Keep up-to-date relevant stationery and files through data entry.


Additional Job Description

The main objective of the customer service representatives is to efficiently provide accurate and high quality solutions to consumers under stipulated policies and procedures, offering support and answering consumer inquiries by telephone.

Language Reference

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

 

APPLY HERE: https://jobs.telusdigital.com/en_US/careers/PipelineDetail/Customer-Service-Representative-Guatemala/2358?source=LinkedIn 

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TELUS DIGITAL

CUSTOMER SUCCESS SPECIALIST

Publicado: 2025-02-13 18:58:12

Nos encontramos en la búsqueda de un Especialista en Éxito del Cliente Trilingüe en Managua.

 

Si cuentas con:

  • Experiencia como QA, trainer, Subject Matter Expert, Team Lead, Onboarding Specialist, o cargos relacionados.
  • Experiencia dando feedbacks, asesorias y coaching a equipos internos y externos.
  • Experiencia dando soporte técnico a clientes.
  • Capacidad para realizar presentaciones y exponer ante clientes.
  • Excelentes habilidades de comunicación verbal y escrita.
  • Experiencia en el manejo de reportes y conocimientos técnicos en Microsoft Office.
  • Actitud de liderazgo
  • Proactividad en la identificación de oportunidades de mejora.
  • Habilidades blandas que faciliten construir relaciones duraderas con los clientes.
  • Un nivel avanzado de inglés y portugués

 

¡Esta oferta de trabajo es para ti!

 

El Especialista en Éxito del Cliente se dedica a crear éxito para nuestros clientes, las comunidades que nos rodean y entre nosotros mismos.

Responsabilidades:

  • Actuar como el principal punto de contacto para los clientes, garantizando una experiencia excepcional en el uso de nuestros productos/servicios.
  • Ofrecer soluciones externalizadas de ventas internas, éxito de clientes, gestión de renovaciones y gestión de canales para las marcas más importantes del mundo.
  • Apoyar a una base de clientes existente para cultivar y construir relaciones al tiempo que garantiza la satisfacción del cliente y el compromiso.
  • Desarrollar un excelente nivel de conocimiento del producto o servicio para responder a las preguntas de los clientes.
  • Proporcionar formación y apoyo a los clientes y equipos internos para maximizar el uso de nuestros productos/servicios.
  • Monitorizar la satisfacción del cliente y llevar a cabo encuestas para recoger comentarios y sugerencias.
  • Identificar oportunidades de upselling y cross-selling alineadas con las necesidades del cliente.
  • Trabajar en colaboración con otras áreas y equipos de ventas para asegurar que las expectativas del cliente se cumplan.
  • Preparar informes sobre la satisfacción del cliente y las métricas de éxito.

 

En el camino tendrá acceso a oportunidades de formación de primera clase para crecer y mejorar sus habilidades y su carrera.

 

¿Estás preparado para marcar la diferencia en la experiencia del cliente? ¡Queremos conocerte!

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4138534276/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=ECutUeTNUdBOSPzpPGZ3jQ%3D%3D&trk=d_flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: presencial
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