This Role will sit within the Staffing Office under the Resource and Location Strategy (R&LS) Business for Citi.
The Resource & Location Staffing Office functions as a centralised model in support of Citi’s Technology and Non Technology organization to deliver a best in class service to its clients. The Program utilizes a centralised Recruiting structure to engage staff augmentation contractor resources for the firm. The model facilitates speed to market and the ability to obtain top talent in the market place. In addition, cost savings are achieved through leveraging buying power, and risk is mitigated as a result of a consistent set of processes and procedures in alignment with Corporate Due Diligence requirements. The onboarding and offboarding of contractor resources is also centralised allowing for repeatable processes, which foster expedient cycle times. The streamlined process allows for resources to start their engagements within the required timeframes so there is no impact to project deliverables.
The Onboarding Coordinator will have responsibility for supporting a high volume product line within or across Business Units across Mexico and possibly other countries in LATAM.
Job Purpose:
• Develop relationships with users across the business (Hiring Managers, Procurement, HR) in order to successfully recruit all Staff Augmentation roles within the designated BU in Mexico.
Performs on-boarding, maintenance and offboarding activities for the Non-Employee Management System (NEMS)
• Maintenance of system data during non-employee life cycle
• Produce reports and analyse data
• Act as SME for business area regarding non-employee Management
• Understand and ensure compliance against Citi Policies regarding non-employee Management
• Follow documented processes regarding non-employee Management
• Working as part of a Team providing support to a wide spectrum of Senior Stakeholders
• Acting as the first point of contact for queries from clients and escalating as appropriate for resolution
• Managing a workload of queries to resolution including emails and telephone calls
• Delivering/supporting process improvements, automation, quality/controls around operational and team excellence
Knowledge/Experience:
Essential
• Knowledge of Staffing Industry or Vendor Management systems and some experience of Recruitment.
• Minimum 2 Years’ experience of working in an admin or business office environment with the use of in-house computer systems.
• Minimum 1 Year experience of Relationship management - including internal and external clients/stakeholders to demonstrate ability to provide excellent customer service.
• Experience of using MS Excel to present data and/or create reports
Preferred
• Previous Financial Services/Banking/Onboarding/Staffing industry experience
• Experience of understanding and applying policies to work
• Experience with automated end-to-end sourcing tools including implementation and organizational change management.
Skills:
• Microsoft Office including Outlook, Excel, Word and Powerpoint
• Highly computer literate and able to learn new applications quickly.
• Able to grasp and master new requirements and related knowledge.
• Relationship Management.
Qualities:
• Strong organizational and detail orientation
• Ability and experience working in a fast paced, high pressure environment
• Ability to multi-task on a consistent basis
• Strong problem solving capabilities
• Excellent written and oral communication skills
• Clients come first - build long term relationships with clients by putting their interests first.
• Work collaboratively to get the job done.
• Accuracy and attention to detail - pays particular attention to detail and accurate data/work.
• There is always a better way - seek opportunities for improvement and innovation.
• Adaptability - flexible approach and attitude to role with a willingness to adapt to needs and demands of business.
Job Description
The role of the Recruiting Coordinator is to partner with Citi’s Talent Acquisition Team to deliver a best-in-class recruitment experience for all candidates. Recruiting Coordinators work directly with both internal and external candidates across all business functions to create a positive, high touch candidate experience.
Primary Responsibilities:
• • Effectively and proactively communicate with candidates, recruiters and hiring managers, regarding their status and questions within the recruitment cycle especially related to progress with interview scheduling, contract or offer letters, pre-employment and pre-offer checks, and onboarding.
• • Serve as a Subject Matter Expert in areas of recruiting support and candidate experience management, to include high volume hiring.
• • Schedule interviews between candidates and Citi employees of all seniority levels, including travel arrangements when needed.
• • Generate internal, international, and external employment agreement letters, including those that include complex terminology and legal terms & conditions
• • Ensure 100% compliance with all applicable regulatory requirements and guidelines, including those pertaining to immigration and work authorization
• • Assist with the training and mentoring of new hires
• • Utilize business acumen to recognize issues, problems and opportunities and recommend actions as needed
• • Act as a change agent - Identify process gaps, trends, or anomalies, and recommend improvements to existing practices.
• • Support the Talent Acquisition Team through ad hoc support & expectations, including but not limited to: Recruiting event participation Site specific reporting activities and forms completion Support and manage ad hoc projects with HRSS Business Analysts and Recruiting
Qualifications:
• • High School Diploma required; Bachelor’s degree or equivalent work experience preferred
• • 2+ years in Recruiting/ Staffing/ Human Resources preferred
• • 2+ years experience with Applicant Tracking System or HRIS preferred
• • Knowledge and prior experience with Human Resources policies & practices is a plus
• • Strong customer focus, especially in delivering high quality results
• • Strong verbal and written communication abilities, effective interpersonal skills, and strong attention to detail
• • Proven ability to build and maintain strong virtual and in-person relationships with colleagues, clients, and partners
• • Strong sense of urgency; ability to execute quickly and efficiently
• • Highly organized with strong follow up skills and the ability to multi-task
• • Self-motivated, intellectually curious, and an agile mindset that allows for adjusting to changing priorities and demands of clients
• • Ability to make decisions on the spot demonstrating good judgment based on requirements and limitations
• • Team oriented with the ability to flex in support of timelines and deliverables
• • Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion
• • Forward thinker with the ability to anticipate the needs of clients and candidates and identity and resolve issues quickly
Responsabilidades: Auxiliar Contable- Revisor, responsable de la revisión y aprobación de registros contables en los libros contables para la contabilidad local de Chile, con un volumen estimado de 700 registros al mes, el tiempo promedio de revisión y aprobación por asiento es de 15 minutos. Actividades administrativas varias que estén relacionadas con la contabilidad general de los países a los que el equipo de Accounting, le brinda soporte
b. Estudios requeridos: Técnico en contabilidad o estudiante universitario en la carrera de administración / contabilidad, (con 2 años de avance en la carrera)
c. 3 años de experiencia laboral es requerida
d. Conocimiento básico en Excel es requerido
e. Habilidades blandas: Organización, responsabilidad para cumplir con fechas límite y cortes., atención al detalle, servicio al cliente
Manage a daily queue of system issue related cases for an HR management system.
• Troubleshoot issues based on end user input.
• Create and update documentation for internal problem solving processes.
• Test new developments and upgrades to an HR management application.
Bachelor’s degree/University degree or equivalent (Computer science related academic title)
• Experience in HR management systems is a plus.
• Experience on PeopleSoft applications is a plus.
Proficient in Microsoft Office and case management tools.
• Working knowledge of SQL environments and database queries
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
Facilitate Citi businesses’ ongoing compliance with Third Party Management requirements outlined in Citi policies and standards
• Perform pre-contract due diligence and post-contract ongoing monitoring activities based on specific third-party risk profile, country, and / or business requirements
• Monitor reports to ensure third-party management policy required pre-contract due diligence and post-contract ongoing monitoring is carried out by responsible and / or accountable parties
• Review third-party records across Citi systems to ensure accuracy of data and supporting artifacts
• Ensure timely completion and updates to third-party related risk information based on required frequency; track outstanding items for follow-up
• Provide support to Citi businesses for the execution of third-party risk management activities, for example, coordination of:
o Information Security Assessments with third parties and Citi business stakeholders
o Internal risk assessments
o Third-party onboarding activities
o Documenting termination plans and off boarding of third parties
• Execute common, standardized third-party risk management processes, managed centrally by the TPU, for example:
o Support third-party selection process through evaluation of bid responses against specific risk and control criteria
o Support reporting activities as required
o Verify Third Parties’ Insurance Coverage
o Conduct Sanctions Screening
o Obtain financial statements from privately held companies
• Participate on continuous improvement activities
• Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.
Knowledge/Experience:
• Preferred 1+ years of direct, relevant experience in third-party risk management or operational risk management
• Ideal candidate would have experience in the financial services industry and a working knowledge of banking regulatory requirements
Qualifications:
• Bachelor’s degree required
Skills:
• Strong organization skills, with proven ability to successfully manage multiple priorities
• Detail oriented, with strong problem solving and analytical skills
• Strong risk, process, and project management skills with proven ability to influence and drive results across a diverse team of stakeholders
• Relationship management skills with ability to build partnerships across Citi businesses
• Excellent communication skills and fluent in English (both written and verbal)
• Proficient in MS Office applications
Competencies:
• Demonstrated ability to synthesize, prioritize and drive results with a strong sense of urgency
• Ability to assess level of risk exposure based on identified risk characteristics
• Proven ability to interact effectively with diverse cultures and backgrounds
-Responsable por realizar el análisis de eventos de daños a los activos de la terminal, presupuestarlos, documentarlos y gestionarlo con los departamentos responsables.
-Responsable de la gestión de los reclamos de garantías de los activos de la terminal.
-Participar en el comité de Investigación de Daños a Activos de la terminal.
-Generar informe mensual de daños a activos.
-Realizar entrenamiento al personal sobre los reportes de los reclamos y procesos de garantía.
Requisitos
-Ingeniero Mecánico
-Experiencia laboral en mantenimiento industrial, instalaciones electromecánica, plantas de producción.
-Deseable conocimiento en SAP
-Indispensable inglés intermedio - avanzado
Se brinda transporte al muelle desde el centro de Limón o Siquirres.
Se cuenta con espacio de parqueo en el muelle.
Horario de Lunes a Viernes
Coach Regional de Divisas
Principales funciones:
Impulsar la productividad e incremento de volúmenes en transacciones que involucren divisas, de las sucursales dentro de la zona asignada:
Garantizar la excelencia del servicio al cliente y el cumplimiento operacional relacionado a transacciones que involucren divisas en las sucursales asignadas a través de entrenamiento individual (coaching) efectivo y refuerzo de capacitación de los Representantes de Servicios Bancarios y Oficiales de Ventas de la sucursal dentro de la zona designada:
Asegurar la efectiva ejecución de las disciplinas de Ventas & Servicio en las sucursales asignadas:
Ser portavoz de las iniciativas de la Mesa de Divisas y fungir como puente para elevar oportunamente las necesidades y/o quejas de las sucursales con respecto a las operaciones de divisas.
Rendir informes de lo cumplido: Reportes de desempeño de lo realizado.
Ser portavoz de las iniciativas de la Mesa de Divisas y fungir como puente para elevar oportunamente las necesidades y/o quejas de las sucursales con respecto a las operaciones de divisas.
Rendir informes de lo cumplido: Reportes de desempeño de lo realizado.
Experiencia:
Al menos dos años de experiencia en el sector financiero
Al menos 2 años de experiencia en ventas.
Horario: Lun a Vie 08:00 AM a 05:00 PM
Competencias:
Especialista Hipotecario
Principales funciones: Desarrollo de las actividades y negocios Hipotecarios con Socios Hipotecarios.
Experiencia en manejo de Hipotecas y relación con el sector inmobiliario.
Horario: 8:00am a 5:00pm de Lunes a Viernes y Sábado de 8:30am a 1:00pm
Competencias: Enfoque en Resultados, Curiosidad, Enfoque en el Cliente, Organizado (a).
Rango salarial: DOP$ 35,525.00 + Depreciación de vehículo DOP$ 3,400 + Tarjeta de combustible de DOP$ 8,500
Ejecutar, verificar y controlar las operaciones en la Sucursal asignada, dando seguimiento para que se cumplan con las normas y procedimientos establecidos por el Banco y entes Reguladores.
Cumplir con los objetivos de captación de comercios para incorporarlos a la red de afiliados del Consorcio, así como contribuir al logro de la facturación presupuestada mediante una activa gestión de venta de los productos y servicios de la empresa. Ofrecer un excelente nivel de servicio a los afiliados, brindando soporte en la solución de sus solicitudes.
Servicio al cliente, Orientación de Resultados, Toma de Decisiones, Capacidad de Análisis, Planificación/Organización, Comunicación Efectiva, Iniciativa, Trabajo en Equipo, Inteligencia Emocional, Integridad, Autoconocimiento y Negociación.
Alto Nivel de Orientación al Cliente y Capacidad de Servicio
Experiencia en áreas similares.
Orientación a resultados, Capacidad de Análisis, Comunicación Efectiva, Iniciativa, Trabajo en Equipo, Servicio al Cliente e Integridad.
Experiencia laboral en Contabilidad y conciliaciones.
Contribuir con la solución de las averías reportadas por los comercios afiliados relacionadas con los equipos de POS y las instalaciones de equipos según las zonas de coberturas asignadas.
Asegurar la solución en el menor tiempo posible de las instalaciones solicitadas y las averías reportadas por los comercios afiliados.
Gestionar el logro de los objetivos de facturación y captación de clientes establecidos para las zonas de negocios asignadas. Garantizar un excelente nivel de servicio a los comercios afiliados y coordinar estrategias especiales de ventas de los productos y servicios de CardNet.
Cumplir con los objetivos de captación de comercios para incorporarlos a la red de afiliados del Consorcio, así como contribuir al logro de la facturación presupuestada mediante una activa gestión de venta de los productos y servicios de la empresa. Ofrecer un excelente nivel de servicio a los afiliados, brindando soporte en la solución de sus solicitudes.
Cumplir con los objetivos de facturación y captación de clientes establecidos para las zonas de negocios asignadas. Ofrecer un excelente nivel de servicio a los afiliados, brindando soporte en la solución de sus solicitudes.
Es tu oportunidad de forma del mejor equipo de Servicio al afiliado, brindar un excelente servicio al cliente, asi como facilitar informaciones de los productos y servicios con las que cuenta CARDNET.
Ing. Mecánico, industrial, Tecnólogo en área de Desabolladura y Pintura.
Liderazgo, Orientación a Resultados, Toma de Decisiones, Comunicación Efectiva, Capacidad de Análisis, Iniciativa, Trabajo en Equipo, Planificación/ Organización, Servicio al Cliente.
Manejo de sistemas informáticos (Paquete de Office, SAP)
Experiencia en Desabolladura y Pintura más de 4 años.
Profesional del área de Tecnología, Sistemas, Matemáticas. Ingeniería o Licenciatura.
Experiencia mínima 2 años en desarrollo Back-end de aplicaciones web y móviles en varios de los siguientes lenguajes y frameworks: C#, .NET, MVC, Xamarin, React, NodeJS o similares.
Experiencia mínima 1 años en desarrollo y arquitectura de Web Services y API: SOAP, REST.
Experiencia mínima 2 años en desarrollo Front-end en algunos de los siguientes lenguajes: JavaScript, JQuery, Angular, React, CSS, HTML5
Experiencia realizando autorizaciones e integraciones entre sistemas.
Domino de repositorios de códigos y gestión de cambios: SVN, Git, Azure Devops.
Gestión del ciclo de desarrollo e implementación moderno: CI/CD