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CUSTOMER SERVICE REPRESENTATIVE - CITY CENTER (CHURCHILL)

Publicado: 2023-11-01 05:27:54

The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Type:  Full-Time 

 

Location: City Center (Churchill)

 

WHAT’S IN IT FOR YOU?

 

  • A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development 
  • A competitive salary 
  • Inclusive perks and benefits 
  • Opportunity for monthly performance incentives 
  • Located near a mall (Acropolis Center // Plaza Central)
  • Near the metro station: Juan Ulises Garcia Saleta (John F. Kennedy)

WHAT YOU WANT MATTERS TO US

 

Think about making a check list with all the things that would make you feel good at work. Does your check list have met a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

 

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.

 

This role is the perfect opportunity for someone considering a career in the customer services field, going from Insurance, Sales and Tech Support.

 

WHAT WOULD YOU BRING TO OUR TEAM?

 

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. 

 

TO BECOME A PART OF OUR TEAM:

  • Highschool Diploma (if applicable)
  • Dominican ID or Work Permit (+6 month validity)
  • Curriculum
  • Experience (preferred not required)
  • Drug test (Standard)
  • Background Check (International and National)
  • Intermediate to advanced English level

 

CALL US HOME:

 

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home. 

 

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
CONCENTRIXDO

CUSTOMER SERVICE REPRESENTATIVE SAN ISIDRO (ZONA FRANCA)

Publicado: 2023-11-01 05:27:52

The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

 

Location:  San Isidro

 

WHAT’S IN IT FOR YOU?

  • A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development 
  • A competitive salary 
  • Inclusive perks and benefits 
  • Opportunity for monthly performance incentives 
  • Located inside of a Free Zone, providing you with a great security system.
  • Able to take advantage of all the stores and supermarkets nearby: Food courts, stores, coffee shops, majority of them with a awesome delivery system,  gym, banks, etc.

WHAT YOU WANT MATTERS TO US

 

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

 

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts

 

This role is the perfect opportunity for someone considering a career in customer services in the field, going from Insurance to Tech support services.

 

WHAT WOULD YOU BRING TO OUR TEAM?

 

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. 

 

TO BECOME A PART OF OUR TEAM:

  • High school Diploma (If applicable)
  • Dominican ID or Work Permit (+6 months validity)
  • Curriculum
  • Experience (preferred not required)
  • Intermediate to advanced English Level (B2)
  • Bi-lingual candidates desired (English/Spanish)
  • Drug test (Standard)
  • Background (International and National)

CALL US HOME:

 

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home. 

 

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. 

 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
CONCENTRIXDO

CUSTOMER SERVICE REPRESENTATIVE - GALERÍA 360

Publicado: 2023-11-01 05:04:15

The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

 

Job Type:  Full-Time 

 

Location: Galería 360

 

WHAT’S IN IT FOR YOU?

 

  • A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development 
  • A competitive salary 
  • Inclusive perks and benefits 
  • Opportunity for monthly performance incentives 
  • Located in a mall, giving you the benefits of being near everything (stores, coffee shops, food courts, gym’s, pharmacies, banks, supermarket)
  • Near the metro station, close to Agora Mall

 

WHAT YOU WANT MATTERS TO US

 

Think about making a check list with all of the things that would make you feel good at work. Does your check list have met a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

 

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.

 

This role is the perfect opportunity for someone considering a career in the customer services field, going from Insurance to Banking services.

 

WHAT WOULD YOU BRING TO OUR TEAM?

 

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. 

 

TO BECOME A PART OF OUR TEAM:

  • High School Diploma (if applicable)
  • Dominican ID or Work Permit (+6 months validity)
  • Curriculum
  • Experience (preferred not required)
  • Drug test (Standard)
  • Background Check (International and National)
  • Intermediate to advanced English level

CALL US HOME:

 

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home. 

 

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. 

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
CONCENTRIXDO

SPECIALIST, REGIONAL MARKETING

Publicado: 2023-11-01 04:51:21
  • Maintain a high level of technical and graphic design expertise in traditional and multimedia areas.
  • Great content developer / copyrighter skills.
  • Advanced English and Spanish level with excellent written and oral communication skills in person and online.
  • High and ascertainable experience on adobe creative cloud (more specifically Adobe Illustrator, photoshop, premier and after effects)
  • Commitment to stay on-trend within the top multimedia content.
  • A fanatical and Bold creative designer very detail-oriented focus
  • Definitely a team player who will go the Extra Mile to shine.
  • Design graphics, illustrations, infographics, OOH, multimedia and many other visuals to represent the brand and communicate internally and externally. 
  • Teamwork and partnership with teammates and other areas to produce marketing proposals that are aligned with the brand guideline, business needs and marketing goals. 
  • Ensure deadlines are being accomplished and tasks are being completed with the highest quality and standards offered to internal and external clients. 
  • Desired Skills and experience. 
  • Maintain a high level of technical and graphic design expertise in traditional and multimedia areas. 
  • Great content developer / copyrighter skills.
  • Advanced English and Spanish level with excellent written and oral communication skills in person and online. 
  • High and ascertainable experience on adobe creative cloud (more specifically Adobe Illustrator, photoshop, premier and after effects).
  • Commitment to stay on-trend within the top multimedia content. 
  • A fanatical and Bold creative designer very detail-oriented focus.
  • Definitely a team player who will go the Extra Mile to shine. 
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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
CONCENTRIXDO

MANAGER I, REGIONAL MARKETING - DOMINICAN REPUBLIC

Publicado: 2023-11-01 04:51:17

At Concentrix, every day is a new day to do better and, for that to happen, we look for employees who can make our client's customer experience unique and extraordinary! Therefore, our Marketing Manager needs to be skilled in interpersonal relationships and in his way of communicating, have a solution-oriented look and, above all, be an inspiration to everyone.


Do you want to be in a multinational that is a Great Place to Work, support the best brands in the market, innovate and change the world – all while establishing real connections with people and developing your career?

 

We are specialized in creating engaging experiences and driving digital transformation to generate value and make customers want to connect with brands.

 

Extremely passionate about the power to create exceptional experiences, we develop CX solutions that truly make a difference. With the diverse experience of our team, we do this by combining data- and technology-based insights to give the world's best companies the ability to deliver brand-defining moments.

 

We are fanatical about our people! And we demonstrate this by offering a culture of belonging; clear paths for career development; professional support programs, coaching and mentoring, a global network of friends and colleagues who can support you and more! (Like, a lot more.)

 

Do you want to be in a multinational that is a Great Place to Work, support the best brands in the market, innovate and change the world – all while establishing real connections with people and developing your career?

 

Join our team and let's make it official!

 

All Concentrix vacancies are People with Disabilities eligible.

 

What will you do:

 

  • Work independently, to monitor and suggest improvements for creative approaches to improve conversion rates, ROI, and PPC/keyword utilization.
  • Take our reporting to the next level, by analyzing data and recommending solutions to specific problems and better utilizing analytics tools (e.g.: Google analytics).
  • Confidently make presentations and recommendations to the wider marketing team, recruitment and clients (when necessary), demonstrating your unique understanding of this area and opportunities for future improvement.
  • Ensure implementation of your recommendations is carried out and monitor for improvements, making  adjustments where necessary.
  • be passionate about brand awareness activities and digital marketing, and have a thirst for keeping up to date with industry knowledge, changing trends, and advising the wider business stakeholders of learnings.
  • If you:
  • Are a person who causes continuous improvement in all processes;
  • Values a healthy and relaxed work environment;
  • It is flexible, proactive and adapts solidly to changes;
  • He always looks for the best in human beings and is not discouraged by difficulties;
  • Get your hands dirty and don't choose work;
  • Loves a challenge and is motivated by every small achievement;
  • It values INCLUSION and DIVERSITY;
  • Has advanced Microsoft Office skills (Excel and PPT mainly);
  • Has completed higher education;
  • Available from Monday to Friday during business hours;
  • Likes to work from home and from the office;
  • Speaks English at an advanced level to rock meetings with other countries;
  • Has experience in delivering paid digital marketing campaigns to support recruitment pipeline throughout both markets;
  • Has experience in optimizing campaigns to deliver the best return on investment, through advanced knowledge and experience in campaign and budget management; 
  • Has experience in confidently making recommendations to improve our campaigns;
  • Has experience in providing robust reports on campaign performance;
  • Has experience in making recommendations on platform / channel usage at a country level;
  • Experience as a Marketing Manager;
  • Knowledge in Digital Marketing and Brand Awareness (digital and offline);
  • And looks forward to working in a multinational, with national or international career opportunities.

Here is your place!

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
CONCENTRIXDO

GUIA-VENTAS

Publicado: 2023-10-26 21:17:55

-Elevar el nivel de satisfacción del turista.

-Realizar el tour dando a conocer el museo

-Servicio al cliente

- Incentivar las ventas  logrando que el turista adquiera los productos insignes del museo y del pais

 

 

 

 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
OBA