Limpiar
Aplicar

Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

QUIERO TRABAJAR

PRODUCT SUPPORT TECH

Publicado: hace un mes

Who are we?

As a company built on the foundation of Privacy by Design, for more than 20 years Neustar’s unique capabilities have made us the leader in the field of responsible identity resolution. Neustar enables trusted connections between companies and people at the moments that matter most, with world-class and industry-leading solutions in MarketingRiskCommunications, and Security services.

 

What is a Product Support Tech?

The Product Support Tech at Neustar executes all operational and tactical aspects of our MMM software configuration & deployment, software user training, and external and internal client support.

 

This position is full-time and location-based in Costa Rica; because of the Pandemic, our employees in Costa Rica are all working from home WFH.  Return to office requirements will be discussed in the future. 

 

Job Duties (Summary)

  • Manage the delivery of multiple deployments for different clients simultaneously in different phases of software deployment.
  • Offer the highest levels of post-deployment support for customers regarding training, education of new product features, troubleshooting issues, and office hours.
  • Work with cross-functional teams, including Data, Modeling, Advisory Services, Engineering, Product Development, and Offshore Tech Support on the deployment of marketing mix models to a web-based software application.
  • Maintain Email, Phone, and Ticket response times in accordance with SLA’s.
  • Provide timely escalation of issues within the organization as necessary
  • Drive network and system issues to resolution within Neustar.

Qualifications/Education

  • Bachelor's degree in computer science, information technology, or other technical area preferred. Relevant experience or degree in progress will be accepted in lieu of degree
  • 2-4 years work experience.
  • Excellent oral and written communication skills in English
  • Confident consultation skills demonstrating comfort approaching customers
  • Ability to explain complex information in simple terms and deliver clear and concise client recommendations
  • Ability to multitask and leverage escalation procedures.
  • Customer support experience is preferred 
  • Salesforce or similar ticketing system a plus.
  • Familiarity with market research, statistical methods, big data, segmentation/modeling approaches, ad tech, and marketing concepts is a plus.
  • Proficient in PowerPoint for some slide creation and editing
  • Proficient in Excel including pivots and reporting as needed

At Neustar, we are committed to the growth and development of our employees whose individual skills, curiosity, and passion for their work, contribute to the overall success of our business. Our core values (Accountability, Collaboration, Transparency, Resilience, and Respect) are the driving force of our culture across our locations around the globe.

... Ver más detalles
CRM English language speaker Microsoft Powerpoint Ms Excel Tech support
Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
NEUSTAR

PARTNER ADQUISITION REPRESENTATIVE

$USD 800 - 1000

Publicado: hace un mes

We are looking for a sales professional to join our growing team. In this role, you will actively qualify, develop and enroll new partners in our channel program.  You will work closely with our Channel Manager and our Marketing team to identify lead opportunities and manage outbound sales and campaigns.

 

This is an ideal role for you if you are a master of building relationships, are comfortable making outbound calls, and enjoy the challenge of building a business.

 

What is it like to work at NTI?  As a member of our team, you’ll be helping us create innovative solutions to solve our customers’ business challenges.  We work hard and stay focused but we never forget that the experience should be inspiring and enjoyable for the team making it all happen. Our core values are Integrity; respect; sound judgment; customer focused; results driven; giving back.

Key Areas of Responsibility:

  • Successfully navigate to decision makers within organizations and enroll new partners
  • Qualify leads from marketing campaigns as sales opportunities
  • Contact potential partners through outbound calls and emails
  • Meet or exceed sales and revenue targets
  • Be an expert in our VoIP solutions and conduct webinars highlighting our products and partner program
  • Take ownership of and develop scripts for post-event follow-up activities
  • Track and report on opportunities and the status of partner engagements in Salesforce
  • Ability to travel to trade shows with team members a plus

Skills / Experience:

  • Bachelor’s degree (preferably in sales, communications, or marketing) or equivalent experience
  • 2 - 3 years of sales experience
  • Indirect sales experience a plus
  • Self-motivated, goal-oriented with a proven ability to meet or exceed sales goals
  • Team player
  • Professional, assertive, and skilled in forming new relationships
  • Excellent communicator who practices direct, candid, and open dialogue with strong presentation skills
  • Proficient in MS Office with strong written communication skills
  • Able to use productivity and web presentation tools effectively
  • Strong time management and organizational skills
  • HubSpot, Salesforce or equivalent CRM experience a plus.
... Ver más detalles
CRM Hubspot Salesforce
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
P&P TEAM, HUMAN RESOURCES

ASESOR COMERCIAL (SANTO DOMINGO- REPÚBLICA DOMINICANA)

Publicado: hace un mes

 

Buscamos Asesores Comerciales en la zona de Santo Domingo República Dominicana

El objetivo de la posición  es la apertura de cuentas en el sector restaurante, ofrecerles el servicio y generar relaciones comerciales para crear relaciones comerciales.

Requisitos
- De 6 meses a 1 año de experiencia en el campo de ventas en sectores: tecnología, alimentación, financiero, entre otros.
- Conocimiento en CRM (ideal)
- Cuenta con fuertes habilidades en: orientación al cliente, negociación, enfoque a resultados y pensamiento analítico de datos.
- Lo MÁS IMPORTANTE: ¡Ganas de crecer y formar parte de un gran equipo!

... Ver más detalles
CRM
Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
RECLUTA TALENT HUNTER

DESARROLLADOR DE VENTAS ONLINE

Publicado: hace 2 meses
  • Catalogación del Portafolio Estratégico por cuenta, velando por la disponibilidad web y su resurtido.
  • Desarrollo e implementación de Contenidos Enriquecidos por productos en todas las cuentas (PDP, Landing).
  • Mejoramiento de UX (Recomendadores, Cross Selling, LiveChats, Rating & Reviews).
  • Planificación de Generación de Demanda en Medios Digitales (Pago y Orgánico).
  • Posicionamiento en motores de búsqueda internos y Onsite en las webs de lo Retailers/Canales.
  • Implementación de promociones y campañas en Retailers/Canales.
  • Planificación, seguimiento, control, análisis y optimización de campañas digitales.

Relacionamiento efectivo interno y con clientes.

... Ver más detalles
CRM Data Studio Google Analytics PowerBI SEO - SEM Analisis Social medía
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
ADVERTISING AND PROMOTION SA