Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Objetivo del puesto:

Responsable de planificar y gestionar capacidades requeridas con proveedores de callcenters (inbound, outbound y digital), pronosticar el volumen de contactos, monitorear las operaciones en tiempo real para garantizar la eficiencia operativa.

Funciones Principales:

• Asegurar la correcto dimensionamiento y planificación del personal por parte de los BPOs.
• Elaboración de modelos de pronóstico.
• Asegurar la calidad de los reportes del equipo GTR, BPOs y Planning.
• Validar la correcta facturación por parte de los equipos BPOs.
• Implementar automatizaciones de reportería.
• Monitoreo de comportamiento de llamadas y chats.
• Alertas de indicadores fuera de objetivo.
• Visibilidad de indicadores del Contact Center y Televentas.

Velar que se cumpla la planificación realizada para atención de clientes

Requisitos:

• Experiencia mínima de 2 años en posiciones similares.
• Experiencia en call center y canales digitales.
• Conocimiento de métricas de Call Center.
• Elaboración de modelos de pronósticos.
• Excel Avanzado (comprobable).
• Conocimiento o certificación de Norma COPC para canales remotos (deseable).

APLICA AQUÍ: https://tigo.wd3.myworkdayjobs.com/tigocareers/job/Managua-Nicaragua/Especialista-de-Planificacin-y-Gestin-en-Tiempo-Real_R125443 

Descripción del puesto:

Buskeros Inc. Nicaragua busca un pasante interesado en desarrollar habilidades en SEO y marketing digital. Esta pasantía ofrece una excelente oportunidad para obtener experiencia práctica en optimización web y estrategias de crecimiento orgánico. El puesto incluye apoyo económico, horario flexible y un ambiente laboral amigable.

Responsabilidades:

• Apoyar en la optimización de contenido para mejorar el posicionamiento en motores de búsqueda.
• Investigar y analizar palabras clave relevantes para el negocio.
• Asistir en la implementación de técnicas de SEO on-page y off-page.
• Contribuir al monitoreo y análisis del tráfico web utilizando herramientas como Google Analytics.
• Generar informes sobre el desempeño SEO y proponer ajustes para mejorar resultados.
• Mantenerse actualizado sobre las tendencias y cambios en algoritmos de búsqueda.

Requisitos:

• Estudiante o recién graduado en carreras de Marketing Digital, Comunicación, Tecnología o afines.
• Conocimientos básicos de SEO, Google Analytics y herramientas de búsqueda de palabras clave.
• Ganas de aprender y mejorar sus habilidades en optimización web.
• Habilidades analíticas y capacidad de trabajar en equipo.

Beneficios:

• Apoyo económico durante la pasantía.
• Horario flexible para compaginar con los estudios.
• Un ambiente de trabajo dinámico y enfocado en el crecimiento profesional.

Ambas vacantes están dirigidas a estudiantes o recién graduados que desean crecer profesionalmente y obtener experiencia en el campo del marketing y SEO con el apoyo de Buskeros Inc. Nicaragua.

Descripción del puesto:

Buskeros Inc. Nicaragua está en búsqueda de un pasante de mercadeo apasionado por aprender y contribuir en esta innovadora empresa. Esta es una excelente oportunidad para adquirir experiencia práctica en estrategias de marketing digital y offline. El candidato seleccionado recibirá apoyo económico, contará con flexibilidad de horario y un ambiente laboral positivo.

Responsabilidades:

• Asistir en la creación y ejecución de campañas de marketing.
• Ayudar en la gestión de redes sociales y plataformas digitales.
• Colaborar en la investigación de mercado y análisis de tendencias.
• Apoyar en la redacción de contenido para blogs, newsletters, y materiales promocionales.
• Contribuir en la organización de eventos y actividades promocionales.
• Elaborar reportes de desempeño de campañas y propuestas de mejora.

Requisitos:

• Estudiante o recién graduado de las carreras de Mercadeo, Publicidad, Comunicación o afines.
• Conocimiento básico de redes sociales, email marketing y herramientas de análisis.
• Actitud proactiva, creativa y con ganas de aprender.
• Habilidades comunicativas y capacidad para trabajar en equipo.

Beneficios:

• Apoyo económico durante la pasantía.
• Flexibilidad de horario para balancear con estudios.
• Excelente ambiente de trabajo en una empresa comprometida con el crecimiento profesional.

Acerca del empleo

Hi! We’re Craftybase, a growing B2B SaaS startup in the manufacturing and inventory management space. We help small DTC makers keep track of their materials, products, and orders so they can grow their businesses profitably.

We’re a small, early-stage company. In early 2021, we were accepted into the TinySeed accelerator program & raised seed funding.

We are profitable and growing, and it's an exciting time to join our team. We've put a lot of attention and hard work into our product, and we think we've built the absolute best inventory system for small makers—our thousands of happy customers agree. We are seeking a proactive and results-driven Implementation Specialist to join our team.

The Role

As our Implementation Specialist, your primary focus will be driving user activation and enhancing customer engagement through personalized onboarding experiences and other customer success initiatives. Handling support tickets will be a secondary responsibility, useful for maintaining product knowledge and gathering valuable customer insights.

Your objective will be to ensure our users get the most out of Craftybase, guiding them through a smooth onboarding process, showcasing how to use the product effectively, and helping them unlock its full potential.

This is a full-time remote role.

Why YOU Should Apply

This is a unique opportunity to shape and help build out our implementation team at a pivotal time for the company. We are growing and have exciting plans to accelerate our growth further. We deeply understand that quality onboarding and engagement efforts are key to this success.

Responsibilities and Day-to-Day

As a small company, we sometimes must wear more than one hat. If you’re someone who prefers to stay in your lane and within your comfort zone, this type of role is not one you’re going to enjoy.

This role does not require that you know how to code, and there will be no coding involved. However, it does require that you be technically minded enough to explain more complex software functionality in a compelling and easy-to-understand way to a prospect who does not have as much technical inclination.

Here are some of the key parts of the role:

Customer Onboarding & Activation:

• Conduct personalized onboarding calls and demos, helping new users set up Craftybase and quickly realize its value.
• Guide trial users through the activation process, addressing any challenges and increasing the likelihood of subscription.
• Monitor customer health metrics to track user engagement and ensure successful product adoption, especially for larger makers.
• Continuously help improve the onboarding and activation process to deliver a seamless user experience.

Feedback & Product Improvement:

• Gather and document customer feedback to share with the product team, helping drive improvements to features and overall user experience.
• Participate in feedback sessions with the product team to ensure the customer voice is reflected in product development.
• Identify common customer pain points to inform content creation and help develop features that enhance user adoption.

Support & Engagement (Secondary Focus):

• Handle support tickets as needed, providing empathetic, personalized responses to maintain product knowledge and gather insights into user challenges.
• Use direct interactions with users to stay updated on customer needs, trends, and feedback.
• Leverage feedback from support to address user issues during onboarding and improve future processes proactively.

Side Projects

When not directly engaged with customers, we expect you to work on side projects designed to improve the effectiveness and efficiency of our onboarding efforts. These projects all share a common goal: making the other parts of your job easier and allowing you to be even more successful.

For example, based on your skills and interests, you might:

• Participate in live webinars, focusing on different user groups such as new trialists, advanced users, and industry-specific segments.
• Suggest, create, and maintain educational resources.
• Assist in the creation and maintenance of a high-quality video library, focusing on solving real-world customer problems and explaining key features.
• Ensure the Knowledge Base is up-to-date and filled with relevant content that empowers users to resolve issues independently.

Requirements

In this role, you will need to take complete ownership of your assigned projects and customers. You will be given all the tools and support to be successful without being told what to do every step of the way. If you find this appealing, then this may be the perfect position for you.

• You have experience working within small, fast-paced agile teams.
• You demonstrate friendliness and empathy when conversing with customers and other people, and can relate well to a variety of different people.
• You have a reliable and fast internet connection.
• You will be geographically based in a US timezone and willing to work US hours.

You have:

• Experience in customer success, onboarding, or support roles in a SaaS or tech environment.
• Excellent communication skills for leading webinars, creating educational materials, and engaging with users.
• Strong problem-solving skills and an analytical mindset to gather customer insights and recommend improvements.
• Passionate about helping users succeed through personalized experiences with a focus on Craftybase's value.

In addition to this, you are:

• Very trustworthy and professional.
• Fully conversant with the English language (both written and verbal).
• Able to work independently and use both common sense and initiative where required.
• Have impeccable time management abilities and are ready to work in a fast-paced start-up environment.
• An excellent communicator with customers, the support team, and management.
• Comfortable working with remote, distributed, culturally diverse teams.
• Results-driven and transparent about your work output.
• A quick learner who is comfortable and willing to ask questions when unsure.
• Willing to collaborate on new ideas with others and accept critical feedback to make these ideas better.
• Enthusiastic and passionate about our product and the customers that we serve.

Nice-to-haves:

• Experience with commerce platforms such as Etsy, Shopify, Woocommerce, and Square (familiarity with products, orders, inventory, etc.).
• Experience with inventory and accounting concepts.

Benefits of Joining Our Team

• 100% fully remote role.
• Become a key member of a small team, achieving big things.
• Long-term contractor role (we’ll treat you like a full-time employee).
• Equipment provided.
• Generous leave policy: 20 days holiday leave + 10 days personal leave + 10 days of public holidays of your choice.

APLICA AQUI:

https://www.linkedin.com/jobs/view/4061720792/?eBP=CwEAAAGS3tkvcWzxayvkzlx3DjxqVBJdg1kE5XST7xcbHUX0DElaML486O79ZqGxLkKTuqb4BtJWSUgMoRwQ_5v3TwYmUWG2O85sEMGCSsvDrI6QywHycGOqaPJ7Ffda4x8PKl2D4SRFQ3Mi9Fz_cMV98s-1vUxVGxRZ2GVC9FGG79NVEaveIlIHXcWORjmjuB4MveGdtvIgPfTMP2ixPFigvmHpHMyahrB2Rf7Ft8QWOVSBIM8bwONCQzwrTnESIGql8_RfEtRlLsMIdfE4_y6rJ-xIwx7EonHyTJ90thCn-mWqzpuhsXmy7AhxXiRabSostAUZlEhyoPZiPTErYyMhIV9A5RpXW2-pHAQiM1c8IyxZu-6JRc6kUKXBgJnrjVPANKxEp5Nx1eIKqiwjMem4yiNAjkfPX_DB4YHcz-1_mggdQcGAU1YDdt3PWNRSQo37-WRzRKIxV4mqLa99WF_3AV_ue2wsy4z3JNVYtqzEPcjLWGC_hAkexYNm2nun4Si2szBFfFmu&refId=xc4jOBQy1vAJoEDFrIuAAQ%3D%3D&trackingId=WrvkySBTFOenETpoGAIiLg%3D%3D&trk=flagship3_search_srp_jobs

Acerca del empleo

We're seeking a Bilingual Account Manager (Remote)
People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua
Work Schedule: Monday-Friday, 9 am - 5 pm EST
Language: Fluent written and spoken English (C1/C2)
Only resumes in English will be considered!

About Us

At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values:

• ACTION - You have an action bias. You get things done, fast
• CARE - You take pleasure in helping others and doing things the right way
• OUTSTANDING- You have the highest standards and run things like a well-oiled machine
• DEPENDABLE - If someone asks you to do something, they KNOW it will get done
• ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day.

THE ROLE

We are currently seeking a bilingual Account Manager to join our team. As a Valatam team member, you will play a crucial role in developing client projects and accounts to initiate and maintain good client-team member relationships, meeting the operational needs of assigned client segments, ensuring that project goals are met, and ensuring customer satisfaction.

You'll have success here if you value clear processes and feel qualified to do the following:

• Maintaining relationships with clients through regular check-ins
• Preemptively solving problems with clients or their team members before they happen
• Growing our teams on each account through upselling and cross-selling
• Generating referrals from your accounts
• Presenting new placements, scheduling calls, and onboarding clients
• Updating databases and generating reports as needed
• Updating VA Manager on new placements and coordinating placement logistics
• Providing feedback on team members' performance and client satisfaction

Requirements

• C1/C2 English and Spanish writing and speaking skills
• At least 2 years of account or client management experience preferably remote
• Graduated (or soon to graduate) with a college degree
• A quiet home office with a desk and office chair
• Stable internet with at least 10 MBPS download & 2 MBPS upload speed
• A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone
• Access to a quiet "home office"
• Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)

Benefits

• Our pay rate: $5/hr (approx $840-880/month)
• Commissions on upsells (approx $300-500 for each successful upsale)
• Ongoing pay rate increments once a year based on performance
• Discretionary bonuses
• 5 Holidays as PTO
• 10 Self-care days
• Gym/Wellness allowance
• Medical stipend after 6 months of services provided
• Unlimited online fitness classes with our online personal training partner
• Invites to our annual Christmas parties and other in-person or online gathering

WHY VALATAM

• Work-from-home, fully remote positions
• Secure long-term work opportunities
• Gain international experience working with US companies
• Enhance your English proficiency in a multicultural work environment
• Paid training opportunities and gain experience in a new industry
• Work with a dynamic team dedicated to excellence and innovation
• Experience a healthy work/life balance
• Earn competitive pay in USD currency
  
  

Please fill out our application form, ensuring you answer all the questions. We will get back to you with more information shortly after receiving your application.

APLICA AQUI:

https://www.linkedin.com/jobs/view/4056024463/?eBP=CwEAAAGS3tmxUc8SK3dyd5C6Y0hyVbrzMPmB5Kvv0n4zV4VBaL0wsd6wDyeECQVkAVbn7CeRBqNfWBnn4RyKrmqw1jQ0Wmh9T1pw83I6638unOCKtjh4ufOtg7Skvm7eiuRIKd42OzRGg3P1T8A9NLQa30IMpLRVViaAgQe43FQf079VQijDcV4oGMVKAN5adcebpAJxYhIWpuTkqtMt5ktrtMjf2VAlK3QyTjSAVgARaYEhG5TuKVHTIrY4pMpwnxmbUvyncM35U_rX01pnJwRO5oXbGKP5hxLxJYbHG8-LK4TGzE3pE9zDw55_D74PQjY5_m0jfv-i6-Z0htWT-y11ASER5IHFUhBUk8AuCEAlxWweMOPXg4yvK2ut4q4iLhXLzRMbNwxqGBLjiII6Jh6BqAhM56R85WNVj_F1Ba3LKHvvZ7SOK3NXCk05h2SvTq215Brp1y1R8dRMiy-Ov2ormgqA55T3yQ1sOCywraLut0GWZeMB1dw&refId=jXW4Q5dSP%2BMdaF0jKw1Asg%3D%3D&trackingId=n73ZDOQqXvgzgNrhSRi%2BIQ%3D%3D&trk=flagship3_search_srp_jobs 

Acerca del empleo

Full Time Customer Success and Account Manager

Company: Bydrec

Location: Remote

About Bydrec: Bydrec is a leading nearshoring firm that specializes in providing top-tier software developers and other technical talent as staff augmentation to US-based clients. Our mission is to bridge the gap between talent and opportunity, ensuring our clients have the skilled professionals they need to succeed.

Job Description: We are seeking a dynamic and bilingual (Spanish and English) Customer Success and Account Manager to join our team. The ideal candidate will be passionate about building strong client relationships and ensuring customer satisfaction.

Key Responsibilities:

• Oversee the entire customer journey, ensuring a seamless process from onboarding to retention.
• Serve as the primary point of contact for assigned clients, ensuring their needs are met and their expectations are exceeded.
• Develop and maintain strong, long-term relationships with clients by understanding their business goals and challenges.
• Collect and act on user feedback to enhance customer satisfaction.
• Coordinate with internal teams to ensure timely and successful delivery of our solutions according to client needs.
• Monitor and report on key account metrics, identifying opportunities for improvement and growth.
• Provide training and support to clients on our services and solutions.
• Proactively identify and address client issues, ensuring a high level of customer satisfaction.
• Escalate complex problems to the appropriate teams, while retaining responsibility for the customer’s issue until it is fully resolved.
• Collaborate with the sales team to identify and develop new business opportunities within existing accounts.
• Manage outsourced resources/ teams in Latin America, ensuring that projects are delivered with quality and on time.
• Liaise with Internal Recruiting Team: Manage client staffing needs by working closely with the recruiting team to ensure the right talent is matched with the right projects.
• Client Feedback Loop: Establish a feedback loop with clients to continuously improve service delivery and client satisfaction.
• Contract Management: Oversee contract renewals and negotiations, ensuring terms are favorable for both the client and the company.
• Performance Reviews: Conduct regular performance reviews with clients to assess satisfaction and identify areas for improvement.
• Talent Pipeline Management: Work closely with the recruiting team to maintain a robust pipeline of qualified candidates to meet client demands.
• Recruitment Strategy: Collaborate with the recruiting team to develop and implement effective recruitment strategies tailored to client needs.
• Onboarding Coordination: Ensure smooth onboarding of new hires by coordinating with the recruiting team and client stakeholders.
• Market Insights: Provide market insights and feedback to the recruiting team to help refine sourcing strategies and improve candidate quality.
• Brainstorm, implement, and own initiatives aimed at improving customer satisfaction and loyalty.

Qualifications:

• Bilingual proficiency in Spanish and English is required.
• Proven experience in Customer Success, Account Management, or similar role.
• Exceptional verbal and written communication skills.
• Strong analytical and organizational skills.
• Ability to work well with cross-functional teams, including research, marketing, product development, and support.
• Enjoyment in working in a dynamic environment and thriving in dealing with new challenges daily.
• Dedication to keeping abreast of industry trends and consistently enhancing skills and knowledge.
• Familiarity with the software development industry is a plus.
• Experience setting up a customer service function, including creating SOPs, playbooks, etc.
• Familiarity with Customer Success metrics and KPIs such as CSAT, NPS, Customer Retention Rate, etc.
• Experience with staff augmentation is required; experience with nearshoring is a bonus.
• Proficiency with customer relationship management (CRM) software, particularly HubSpot, and other key tools/platforms used in customer success.

What We Offer:

• Opportunity to grow within a dynamic and innovative company.
• Flexible working hours and remote work options.
• A supportive and collaborative team environment.

APLICA AQUI:

https://www.linkedin.com/jobs/view/4063839893/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=yeiyiFXZP5fPR7rrVzKKxQ%3D%3D&trackingId=vM3f5dR0fK3wu8c%2Bfq%2BF6A%3D%3D&trk=flagship3_search_srp_jobs 

Position Summary

We are looking for a driven Salesperson to join our team and help small businesses succeed. In this role, you will be responsible for making outbound calls and closing deals with business owners who need merchant cash advances. You will work with qualified leads provided by our appointment setters, ensuring a smooth and efficient sales process. This position is ideal for individuals passionate about sales and dedicated to helping small businesses thrive.

***This is a commission only position***

Location: LATAM.

Schedule: 9:00 AM to 6:00 PM PST.

About Our Client:

Our client is a financial services provider that focuses on addressing the cash flow needs of small businesses. Founded in 2016, the company offers various financial solutions, including loans and merchant cash advances, to help businesses manage their working capital. They aim to provide fast and simple financing options, ensuring that businesses can access the funds they need efficiently.

Qualifications:

• Bachelor’s degree in Sales, Marketing, or related field.
• Minimum 3 years of experience in sales.
• Strong communication skills, both verbal and written.
• Ability to handle high call volumes and maintain a positive attitude.
• Experience in telemarketing, customer service, or a similar role is preferred but optional.
• Comfortable working in a fast-paced environment.
• Ability to work independently and meet daily goals.
• Previous experience working B2B, with startup companies and American clients.
• Professional English level.

Responsibilities:

• Conduct outbound calls to business owners and present funding solutions tailored to their needs.
• Work closely with the appointment setter team to ensure a seamless transition from lead to sale.
• Negotiate terms and close deals to help clients secure merchant cash advances.
• Meet or exceed sales targets on a weekly and monthly basis.
• Maintain detailed records of sales activities and client information in the CRM.
• Provide exceptional customer service and build long-term relationships with clients.

Soft Skills:

• Effective verbal and written communication skills, including the ability to build rapport and trust with customers.
• Ability to influence and persuade customers to make purchasing decisions.
• Ability to identify and address customer needs and concerns.
• Ability to prioritize tasks and manage time effectively.
• Ability to collaborate effectively with colleagues and cross-functional teams.

Technical Knowledge & Hard Skills:

• Knowledge of various sales techniques and strategies, such as consultative selling and solution selling.
• Experience using customer relationship management (CRM) software.
• Understanding of the industry and target market.
• Ability to negotiate effectively to achieve favorable outcomes.

Main Tools to Manage for This Position:

• Discord: Categories and Channels
• Google Suite: Google Drive, Docs, Sheets, Slides
• Microsoft Office: Word, Excel
• Hubstaff: Web App and Desktop App
• Zoom: Meetings and Breakout Rooms

Benefits:

• Competitive pay in US dollars
• Additional Compensation for Extra Hours
• Opportunity to grow
• Time-off flexibility

APLICA AQUÍ:

https://www.linkedin.com/jobs/view/4063862037/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=gEzFsqlY1XrGJv67w8J84A%3D%3D&trackingId=m%2FApkUM6juvyezeroV%2BfVA%3D%3D&trk=flagship3_search_srp_jobs 

Alcanzar los objetivos de ventas planteados por la Empresa, llevando a cabo el modelo de venta en campo, sugerido por la Dirección de Ventas. La metodología comprende todo el proceso de: Venta, Instalación y entrega de documentos para la Facturación de nuestros servicios de seguridad para hogares y negocios.

Funciones Principales
• Asesorar clientes potenciales, basados en estudios de seguridad sugeridos por la Empresa para hogares y negocios, que satisfagan sus necesidades.
• Realizar trabajo de prospección en campo a través de la metodología de puerta fría
• Acordar citas concertadas con responsables de hogares y negocios para exponer nuestros servicios de seguridad, brindando todas las soluciones viables para la protección de sus bienes y/o familias.
• Brindar propuestas económicas a clientes potenciales, siguiendo las indicaciones de la Dirección de Finanzas.
• Dar a conocer los beneficios de seguridad bajo el contrato de prestación de servicios
• Acudir a las citas programadas por el equipo de MKT para brindar nuestra propuesta de seguridad a hogares y negocios
• Instalar nuestros equipos en hogares y negocios siguiendo la normativa del área técnica.
• Realizar las capacitaciones constantes que permiten mantenerse actualizado en los temas relacionados a nuestro negocio
• Realizar mantenimientos a los sistemas instalados, siguiendo las normativas de la Dirección de Operaciones.
• Realizar asesoría post venta a nuestros clientes en términos de Programas de beneficios, pagos pendientes, capacitaciones y dudas acerca del sistema, entre otros.
• Resguardar y optimizar los recursos asignados por la Empresa, para la ejecución de las funciones acordadas, tales como: Teléfono, demo, uniformes, vehículos, kit de instalador, entre otros.
• Seguir las orientaciones y direcciones de su jefe Inmediato.
• Deseable contar con carrera universitaria y/o técnica de mínimo 2 años de duración concluida.
• De encontrarse estudiando actualmente, deberá tener 1 año de experiencia en funciones similares.
• De no tener estudios o truncos, deberá tener 3 años de experiencia en funciones similares.
• Carreras: Administración, Comunicaciones, entre otros.
• Mínimo 1 año en posiciones similares
• Manejo de Microsoft Office Intermedio
• Pasión en todo lo que hacemos.

Cumple con los objetivos que se propone, con una actitud positiva y dinámica, en situaciones difíciles o de gran complejidad (o situaciones de stress).

Comprometidos para marcar la diferencia.

Busca ser empático y proactivo con el cliente tanto interno como externo y buscar superar expectativas, sabiendo escuchar a todo nivel (jefe, cliente o compañero de trabajo).

Siempre innovando

Buscar constantemente la oportunidad de mejora para implementar cambios en la organización.

Ganando en equipo

Busca activamente cooperar y trabajar de manera coordinada con los demás para lograr objetivos en conjunto.

Confianza y responsabilidad

Capacidad de llevar a cabo las funciones y responsabilidades, cumpliendo con la normativa, con un comportamiento ético y consistente al seguir nuevos procedimientos.

Competencias específicas
• Proactivo
• Empático
• Habilidades Comunicativas
• Capacidades Comerciales
• Manejo de Clientes
• Orientación al logro
• Tolerancia a la frustración
• Manejo de situaciones de conflicto
• Capacidad de Aprendizaje de nuevos modelos comerciales

APLICA AQUÍ: https://careers.verisure.com/pe/es/job/r_sales_exp_per/Sales-Express-Peru?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

• International Company
• Ability to travel up to 40% of the time.

Acerca de nuestro cliente

Is a vertically integrated manufacturer of solar cells, modules and custom-designed solar power applications.

Descripción
• Help to define sales strategies to be applied in the sales channel
• Promote solutions for the market generating business leads and opportunities
• Prospect and develop new customer accounts based on long term relationship
• Maintain organized sales records and report month-end goal setting to the SR Sales Manager
• Provide technical and commercial proposals, follow it up and negotiate it to close the deal
• Support order fulfilment and customer service areas by completing orders and keeping customers well informed of the order
• Monitor and organize inventory and local resource while effectively tracking new services and products for sale
• Contribute to overall customer satisfaction, managing the current customer portfolio and improving the customer experience
• Collaborate with Sales team in weekly meetings by creating and maintaining month-end sales reports
• Achieve personal and department sales targets

Perfil buscado (h/m)
• A Bachelor's degree in Business Administration, Engineering, or related field.
• 3 or more years' experience in sales of photovoltaic products OR renewable energy.
• Experience as a Sales Coordinator/Manager may be advantageous.
• Knowledge of photovoltaic system and its components.
• Hands-on and proactive sales profile.
• Negotiation skills is mandatory.
• Language: English is necessary (advanced level)

Qué Ofrecemos

Key Account Manager's responsibilities include products and solutions sales, ensuring order satisfaction, coordinating with others function areas, handling administrative duties and local resources, and promoting customer satisfaction.

APLICA AQUÍ: https://www.michaelpage.pe/job-detail/key-account-manager-peru-and-ecuador/ref/jn-092024-6523697?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Somos Verisure Perú, compañía especializada en sistemas de seguridad electrónica de alta tecnología y líder en el mercado europeo. Con 30 años de presencia en Europa y Latinoamérica, Verisure se encuentra en total desarrollo y transformación tecnológica, ofreciendo a nuestros clientes la confianza y seguridad necesaria para proteger lo que más les importa. Además, se encuentra certificada como una de las mejores empresas para trabajar, por Great Place to Work.

Es por ello que actualmente nos encontramos en la búsqueda del mejor talento para cubrir la posición de Ejecutivo de Televentas:

Ofrecemos:
• Ingreso a planilla con todos los beneficios de ley.
• Base salarial + Comisiones ilimitadas (sin tope).
• EPS cubierta al 80% después del 3er mes.
• Capacitaciones a través de Workday Learning.
• Pertenecer a una compañía certificada por Great Place to Work.

Requisitos:
• Experiencia mínima de 1 año en venta por teléfono de intangibles (deseable).
• Disponibilidad para trabajar en turnos rotativos de Lunes a sábado (6 horas diarias, descanso domingos).
• Disponibilidad para laborar en el distrito de Surco.
• Manejo MS office a nivel usuario.

Funciones:
• Cerrar la venta de los prospectos asignados.
• Manejo responsable de la base asignada.
• Seguimiento de cada prospecto hasta lograr el cierre de la venta.
• Cumplir con los objetivos trazados.
• Mantener el orden y cumplir con las políticas internas durante la gestión.

Verisure Perú es una empresa que promueve y garantiza el desarrollo profesional de sus colaboradores en un ambiente de igualdad y respeto, fomentando además que todos tengan las mismas oportunidades de crecimiento y mejora. Además, desde la postulación orientamos a las personas con discapacidad e inclusión laboral en nuestros diferentes procesos de reclutamiento, según la LEY N° 29973, en pro de la protección y promoción en condiciones de igualdad.

APLICA AQUÍ: https://careers.verisure.com/pe/es/job/r2022070554/Ejecutivo-a-de-Televentas?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Funciones
• Incrementar la cartera de clientes: detectar diferentes nichos de clientes y establecer estrategias para ofrecer nuestro servicio y/o producto.
• Realizar demostraciones para respaldar la oferta de valor al cliente
• Fidelización de clientes: Identificar el público objetivo al que se dirige y ofrecer proyectos y productos según la necesidad del cliente, brindando un servicio que satisfaga al usuario.
• Conocimiento del mercado: Brindar las cualidades del producto en cuanto a calidad y costo-beneficio e investigar el mercado para adelantarse a las estrategias de la competencia.
• Elaboración de reportes de ventas.

Requisitos
• Graduado de Técnico Electricista o Electrónica
• Experiencia 2 años en ventas (preferible en proyectos o insumos de energía solar)
• Persuasión en ventas
• Comunicación asertiva
• Proactividad
• Manejo de Microsoft Office (preferible avanzado)
• Disponibilidad inmediata
• Residir en Danlí

APLICA AQUÍ: https://hn.unmejorempleo.com/empleo-en_el_paraiso_asesor_de_ventas_danli-5616445.html 

Supervisor Comercial y Ventas
• Licenciatura en Mercadeo, Administración de Empresas o carreras similares
• 2 años de experiencia en posiciones de Supervisor de Ventas, Coordinador de Mercadeo, Especialista Comercial o afines
• Residir en San Pedro Sula o zonas cercanas
• Disponibilidad de viajar en zona Norte, Litoral

Responsabilidades
• Supervisión de fuerza de ventas en diferentes puntos en zona norte
• Capacitación a personal
• Captación de nuevos clientes corporativos y negociaciones
• Enfoque a resultados y resolución de problemas

APLICA AQUÍ: https://www.linkedin.com/jobs/view/supervisor-comercial-y-ventas-zona-norte-at-aplica-trabajo-honduras-4056337898/ 

¿QUIÉNES SOMOS?

Somos WTW, una empresa global con presencia en más de 140 países experta en Gestionar el talento, el riesgo y el capital para hacer prosperar a las empresas líderes en el mundo. En WTW, transformamos el mañana. Nuestros valores son más que palabras. El profundo enfoque en el cliente, el énfasis en el trabajo en equipo, una integridad inquebrantable, el respeto mutuo y el esfuerzo incesante por la excelencia son el núcleo de nuestra historia y estamos buscando a alguien dinámico como tú y con ganas de aportar su talento y hacer una carrera en nuestra gran familia.

¿QUÉ HACEMOS?

Proporcionamos soluciones analíticas basadas en datos en las áreas de seguros de personas, riesgo y capital, para que las organizaciones sean más resilientes, para motivar a los equipos de trabajo y maximizar el rendimiento.

El Rol

Como Ejecutivo Comercial, serás la cara de nuestra empresa ante nuestros clientes. Te encargarás de:
• Generar nuevos negocios en el segmento de seguros corporativos de daños y colectivos de gastos médicos y vida, esto incluye las actividades de prospección y gestión de nuevas oportunidades de ventas hasta el cierre de las mismas.
• Contribuir al cumplimiento del presupuesto del Área Comercial, alcanzando su meta asignada.
• Gestionar las oportunidades referidas por otras oficinas de WTW en cualquier parte del mundo, hasta el cierre de las mismas.
• Estructurar con el área técnica ofertas competitivas que satisfagan las necesidades y requerimientos de aseguramiento de los clientes.
• Estructurar y desarrollar ofertas competitivas para los prospectos y dar soporte al Gerente Comercial.
• Registrar y mantener actualizada la herramienta de CRM disponible.
• Aprovechar todas las etapas del pipeline de oportunidades para poder concretar el cierre de ventas.
• Participar activamente en las sesiones de aprendizaje de las distintas líneas de negocio.

Qualifications

Los Requerimientos
• Experiencia en ventas y negociación: de 1 a 5 años en un rol similar en el sector de seguros, corredurías.
• Habilidades de comunicación excepcionales: Capacidad para persuadir y construir relaciones sólidas.
• Orientación a resultados: Enfoque en el cumplimiento de metas y objetivos comerciales.
• Autonomía, proactividad y alto dinamismo: Capacidad para trabajar de manera independiente, tomar iniciativa y empuje para el relacionamiento para atraer clientes continuamente.
• Formación: Nivel Universitario equivalente suficiente para resolver problemas de complejidad.
• Habilidad para organizarse y ser flexible.
• Éxito demostrable trabajando en un ambiente acelerado, con presión y autosuficientemente.
• Utilización de Microsoft Office.
• Licencia de conducir vigente.
• Inglés avanzado

APLICA AQUÍ: https://careers.wtwco.com/jobs/ejecutivo-comercial-corporativo-guatemala-city-guatemala-department-guatemala?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Responsabilidades Clave:
• Prepara y audita los productos que deben ser despachados.
• Realiza inventarios de los productos en el almacén.
• Completa reportes y formularios para el supervisor.
• Asegura que los equipos y productos se encuentren en las correctas temperaturas para mantener su calidad y buen funcionamiento.
• Sigue y colabora a que sus compañeros cumplan las reglas de seguridad, tareas críticas y procedimientos HACCP (Análisis de Peligros y Puntos de Control Críticos) de cada una de las áreas a su cargo, cumpliendo con las normas.
• Cuida y mantiene en condiciones óptimas el producto, equipo e instalaciones.
• Ejecuta labores del área de trabajo que se le asigne.

Calificaciones Mínimas:
• Ser mayor de 18 años.
• Escolaridad primaria completa o superior.
• Capacidad de leer y escribir en español sin dificultad.
• Capacidad de realizar tareas físicas como flexionarse, subir y bajar gradas, arrodillarse, agacharse o hacer torsión de forma segura, con o sin adaptación razonable.
• Capacidad de levantar hasta 25 kilos con o sin ajustes razonable.
• Capacidad de trabajar en diversas condiciones interiores y exteriores como cuartos fríos que puedan incluir frío de 0° a 12°.
• Capacidad de trabajar horas extra, incluidos fines de semana, feriados o turnos diferentes, con aviso previo.
• Capacidad de trabajar en diferentes ambientes donde puede presentar: ruido, polvo, químicos, entre otros, con el uso del Equipo de Protección Personal (EPP).
• Experiencia previa de 6 meses en un entorno de producción o planta.
• Capacidad de operar de maquinaria y / o equipo industrial con o sin ajustes razonables.

Calificaciones Preferibles:
• Título Tercero Básico aprobado.
• Experiencia previa con sistemas de inventario.

APLICA AQUÍ: https://careers.cargill.com/es/trabajo/ciudad-de-guatemala/ayudante-de-despacho-ciudad-guatemala/31241/70966727040?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Supports the Trade Marketing Manager on daily operative tasks and processes to enable a smooth flow of development and coordination of trade marketing & insights activities, maximizing the potential of the Red Bull brand in the trade while maintaining the brand's personality & values. This role involves monitoring all campaigns, following up on their status, managing budgets, maintaining relationships with suppliers, and ensuring that tasks are executed effectively. They should coordinate and align with third parties involved (e.g., external agencies, Master DP Trade marketing team) and internal parties (activators, DPMs) to ensure timely strategic communication for all channels with the local sales team, facilitating the execution of that strategy via Key Accounts and Field Sales teams.

APLICA AQUÍ: https://jobs.redbull.com/int-en/trade-marketing-specialist-guatemala--175219?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Job description

This job offers a local Costa Rican contract and to apply you should have residency in Costa Rica.

Become part of our famous TUI Destination Team as one of our Destination Services Sales Reps and use every day as an opportunity to make our guests smile and ‘live happy’.

ABOUT OUR OFFER
• A job in Service at TUI offers more than your basic salary which already starts from $4,425,000.00 CRC gross/year.
• Depending on your role commission earning will come on top. The more you sell, the more you earn.
• A company iPad & uniform are of course standard.
• Work week of 48 hours with 1 day off.
• 14 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
• Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation.
• Local permanent contracts offered.
• Year round and multiple permanent career development opportunities available.

ABOUT YOU
• A consistently happy colleague and great team player.
• A true people person - confident communicating and/or selling to international guests whilst remaining calm and empathic in a crisis or when problems for our guests occur.
• Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.
• You are fully conversational in English and speak either German, Dutch and/or French.
• A driving license will be helpful.

ABOUT THE JOB
• You could be meeting, coordinating, advising, selling, and/or fixing more complex problems.
• You will be assisting any traditional guests with our online products & services.
• It all starts with you uncovering guests holiday needs and matching them with the right service solution and/or sales opportunities.
• You will be able to monitor and celebrate your success with regular sales target updates and guest feedback results for service provided at the airport, service in your hotels and how well you have ‘solved on the spot’.
• You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

APLICA AQUÍ: https://careers.tuigroup.com/en/job/liberia/sales-rep-costa-rica-local-residents/2937/15911652416?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Job description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

The Global Digital Hub has been newly established within Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design.

The Opportunity:

As the Community Manager supports the Digital Communities team within Group Communications, you'll play a crucial role in orchestrating digital engagement and shaping the presence of Roche across various social media platforms. You will be working very closely with Digital Communications Engagement Managers and their stakeholders to support and enhance global social media channels and external audience interactions. You will be responsible for managing and growing our online presence across various platforms, the caretaker of our brand’s online presence, fostering a vibrant community, driving engagement through innovative and effective social media strategies, and ensuring positive and productive community interactions.

In this position you will be focusing on:
• Monitoring and replying to customer queries received via inbox and/or global social media channels
• Cultivate and manage online communities by responding to comments, moderating interactions, and fostering meaningful engagement aligned with Roche’s brand voice
• Building relationships with the Roche executive community, influencers, brand advocates, and partners to amplify brand messaging, and proactively manage potential social media issues by implementing crisis communication plans with the Global Insights/Crisis team
• Proactively recommending improvements to strengthen digital presence, and identifying process enhancements to ensure innovative approaches across community, channel, and creative aspects while coaching junior colleagues as well
• Business Process Management: as a center of excellence, establish process governance principles and maintain proper documentation within the scope of responsibility

Who you are:
• You have a Bachelor's degree and 1 to 3 years of experience in global social media management, proficient in channel management, audience-centric strategies, social media tools, and managing agencies
• You have experience with advertisement platforms and are strong in social metrics, content strategies for major platforms, and project management
• You have excellent English communication skills; creative thinking for innovative content
• You have strong interpersonal skills for teamwork and are skilled in conflict resolution, community moderation, and handling complex issues independently
• You are a quick learner with a passion for technology, flexible with tools, and adept at adopting new technologies

In exchange we provide you with:
• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice, and its conditions can be tailored for employees according to needs (1 office day/week on average, and we provide fully remote working conditions within Hungary). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Explore what the Global Digital Hub is about.

APLICA AQUÍ: https://careers.roche.com/global/en/job/202409-124076/Social-Media-Specialist-Community-Management?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Job description

Content Manager at Nya - Urban Development & Real Estate

Are you passionate about digital content creation with a touch of nature and urban development? We have the perfect opportunity for you at Ciudad NYA, Costa Rica.

Company Description

NYA Costa Rica offers a perfect lifestyle in Ciudad Nya, Costa Rica, with beachfront condos in pre-sale, Crystal Lagoons beach, trails, waterfalls, and a fitness center. Located in Guanacaste, Costa Rica, Nya provides the best amenity package, including the world's top amenity by Crystal Lagoons®.

About the Position:

We're seeking a creative and dynamic Content Manager to join our marketing and sales team for an exciting urban development project in Liberia, Guanacaste, Costa Rica.

Key Responsibilities:
• Strategically manage the company's social media presence
• Create and schedule engaging content for multiple platforms
• Write compelling content for social media, blogs, presentations, and video scripts
• Plan high-quality videos, reels, and audiovisual content
• Collaborate closely with design, marketing, and sales teams
• Implement SEO strategies to improve online visibility
• Create effective copywriting for website and digital marketing campaigns

Requirements:
• Student or graduate in Advertising Design, Graphic Design, Advertising, or Communication
• Located in Costa Rica
• Proven experience in communication and social media management
• Fluency in Spanish and English (oral and written)
• Knowledge in graphic design and video editing
• Knowledge of audio trends and content creation for Instagram and TikTok
• Passion for nature and outdoor content creation
• Experience in real estate or urban development (desirable)
• Solid knowledge of SEO and current best practices
• Experience in writing persuasive copywriting for websites and digital marketing
• Deep understanding of digital marketing strategies and web analytics

We Offer:
• Remote work with monthly visits to the project in Liberia, Guanacaste
• Opportunity to work on an innovative urban development project
• Collaborative and dynamic environment
• Professional growth in an expanding industry
• Weekly sales and marketing training in English with the Grant Cardone 10X program

If you're passionate about content creation, design, SEO, and nature, and you're ready to take our communications and digital presence to the next level, we want to meet you!

Send your portfolio and CV to be considered for this exciting opportunity.

APLICA AQUÍ: https://www.linkedin.com/jobs/view/content-manager-at-nya-costa-rica-4043182540/