Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Summer Intern Applications Are Open!

We're thrilled to announce that applications for our 2025 NFL Summer Internship Program are officially live! Don't miss this chance to kickstart your career with us!

NFL Summer Internship Program participants have the opportunity to contribute to the organization's success while receiving an unmatched, behind-the-scenes learning experience. Though interns work within specific departments, they can explore all aspects of the business of professional football through challenging project assignments, speaker presentations, mentoring relationships, and networking opportunities. 

The summer program covers a minimum of 10 weeks, from June 9 - August 15, 2025.  Interns will be required to work five (5) full days (approximately 40 hours) per week. Interns will be paid an hourly rate for their work. 

Application Deadline: Applications must be submitted no later than Friday, December 20 at 11:59 PM EST. No exceptions will be made for those who miss the application deadline. 

Due to the high volume of applicants, only those selected for interviews will be contacted by early January. If you are not selected, you will receive an email notification. Please do not contact the NFL regarding the status of your application. 

Undergraduate NY: https://lnkd.in/e2v9-8vf
Undergraduate CA: https://lnkd.in/eQJ9jmg8
Legal: https://lnkd.in/eGBMa3Vt
Graduate:https://lnkd.in/eiZZK3wR
NFL Films: https://lnkd.in/eVY4PNj9

Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for prime and non-prime consumers, Kafene helps merchants grow their customer base and meet the increasing demand for furniture, appliances, electronics, tires, and other durable goods. Utilizing over 20,000 data inputs alongside cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $300 million in sales since inception, we are rapidly growing and looking to expand our team.

We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 150 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide. Last year, we were recognized as one of Built In's Startups to Watch and Forbes' Best Startup Employers .

We are seeking a dedicated Remote Customer Service Agent to assist our business by providing excellent Kafene quality service standards and maintaining high customer satisfaction. The Customer Service Agent will provide services to customers to help resolve requests and issues during the leasing process. The role requires the ability to be adaptable, to remain calm when customers are frustrated, and to have experience working within multiple systems at once with an attention to detail.

What you'll do:

• Communicates with Kafene customers via telephone, and attracts potential customers by answering product and service questions. Manages customer queries, troubleshoots customer issues, processes payments and modifications, prepares correspondence, escalates complaints across several communication channels, and fulfills customer needs to ensure customer satisfaction.
• Maintains customer accounts by verifying and recording account information. Includes updating communication logs and dispositions for all account interactions.
• Manages large amounts of incoming calls. Places outbound calls as necessary for customer account follow-up. Meets personal/team targets and call handling quotas. Includes but not limited to contributing to the team effort by accomplishing related results as needed.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution.
• Builds sustainable relationships of trust through open and interactive communication. Provides feedback to management through a designated channel to recommend potential products or services, by collecting customer information and analyzing customer needs.
• Follows all Kafene procedures, guidelines, and policies, including implementing any changes when applicable. Provides accurate, valid, and complete information by using the right methods/tools; includes but is not limited to reading from scripts or utilizing templates when applicable.
  
  

Who you are:

• You are comfortable working in a remote environment with reliable internet access.
• You have proven customer support experience, ideally in the rent/lease-to-own industry.
• You exhibit strong phone contact-handling skills and active listening.
• You possess excellent communication and presentation skills; being bilingual is a plus.
• You demonstrate the ability to multitask, prioritize, and manage time effectively.
• You hold a high school diploma or equivalent; a college degree is preferred.
  
  

Compensation and Benefits:

• Compensation: Base pay varies based on experience.
• Healthcare Stipend: We prioritize your well-being by covering medical, dental, and vision insurance costs.
• Paid Time Off: We value work-life balance, which is why we offer flexible paid time off starting from your first day of employment.
  
  

Kafene is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to jobs@kafene.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

APPLY HERE: https://jobs.lever.co/kafene/58608e7f-0184-4cb6-9dc1-c7fa5c75626f/apply?source=LinkedIn 

Company Overview

Our client is a group of talented, driven professionals dedicated to improving the lives of clients, providers, and injured workers. They offer an exciting workplace environment with competitive salaries and benefits, where culture, growth, and opportunity thrive.

Job Overview

Our client is looking for a Customer Service Professional who is fluent in both English and Spanish. This position involves supporting and assisting clients with inbound and outbound calls, managing referrals, scheduling, and ensuring seamless communication across stakeholders. Strong proficiency in both English and Spanish, along with a reliable internet connection for remote work, is essential for success in this role.

Responsibilities

• Receive inbound phone and electronic referrals from workers' compensation insurance companies, providers, patients, etc.
• Open new cases accurately following policy and procedures.
• Make outbound contacts with adjusters and Physical Therapy Centers to verify and request case information.
• Update adjusters and nurse case managers on patient status in a timely manner.
• Maintain TAA goal (Total Agent Availability) on a monthly basis.
• Consistently meet MedRisk Customer Support Service & Quality standards.
• Review and manage case data, including data entry, updates, and accuracy checks.
• Communicate with insurance companies to verify information and request necessary paperwork.
• Schedule Physical Therapy appointments by making outbound calls to Providers and Patients.
• Adhere to interdepartmental procedures, policies, and URAC Utilization Management Standards.

Qualifications / Skills

• Bachelor’s degree preferred or equivalent industry experience.
• Minimum of 3 years in a call center environment handling high-volume inbound and outbound calls.
• Strong verbal and written communication skills with a customer-centric approach.
• Highly developed problem-solving abilities.
• Strong data entry skills with attention to detail and organization.
• Proficient in MS Word, Excel, and Outlook.
• Ability to multi-task and work independently.
• Bilingual in English and Spanish is required

Other relevant information

• Must be comfortable with virtual video meetings.
• Reliable internet connection required for remote work.

APPLY HERE: https://www.linkedin.com/jobs/view/4065454713/?alternateChannel=search&refId=iXVdMnLfYEZX3TsVjBkH8Q%3D%3D&trackingId=6zomKXDMpxymhOCEfqcI5A%3D%3D&trk=d_flagship3_search_srp_jobs

As a Senior Python Software Engineer, you will be at the forefront of technology, building knowledge graphs and converting Snowflake tables into graph databases in AWS. You will be an integral part of various projects, developing simple yet powerful applications on AWS Cloud with Snowflake as the backend. Your expertise in API development, integrations, and setting up webhooks will be essential for the success of our projects.

Key Responsibilities

• Design and develop APIs and webhooks for application integrations.
• Work on the conversion of Snowflake tables into graph databases within AWS.
• Build and maintain knowledge graphs to support data analysis and decision-making.
• Develop simple applications using AWS Cloud services with Snowflake as the backend.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Provide technical leadership and mentorship to junior team members.
• Stay up-to-date with the latest cloud technologies and software development practices.

Required Qualifications

• Minimum of 10 years of experience as a software engineer.
• Profound expertise in Python programming and building APIs.
• Extensive experience with AWS Cloud services and architecture.
• Demonstrated experience with graph databases and knowledge graphs.
• Familiarity with modern development tools such as FastAPI and Streamlit.
• Strong understanding of Snowflake and its integration within AWS.
• Proven ability to work on complex integrations and data transformations.
• Bachelor’s degree in Computer Science or a related field (Master's preferred).

Preferred Qualifications

• Experience in a DevSecOps environment and familiarity with security best practices in AWS.
• Knowledge of advanced graph analytics and large language models.
• Active contribution to metadata management and its role in machine learning and AI.

Languages:

Advanced in English

APPLY HERE: https://www.linkedin.com/jobs/view/4091472838/?alternateChannel=search&refId=wIzmRiSyoW4U9850KpKbng%3D%3D&trackingId=ujmpEPkWIEGtTAdewwx74A%3D%3D&trk=d_flagship3_search_srp_jobs 

Se requiere personal masculino para trabajar brindando servicios de limpieza empresarial en bávaro:

• Debe tener acceso al area de Blue Mall Bavaro
• Masculino
• Edad 18-45 años
• Mínimo 8vo aprobado
• Tener buenas relaciones humanas
• Deseos de superación
  
  

Pago de sueldo fijo mas demas beneficios de ley

horario de Medio tiempo

APLICA AQUÍ: https://do.trabajosdiarios.com/trabajo/2752357/empleo-limpieza-en-bavaro-en-la-altagracia 

Simply Vetted is dedicated to connecting top-tier talent from Latin America with exceptional job opportunities in the United States. Our clients trust us to find the best candidates, and our candidates trust us to open doors to rewarding careers. With a history of successful placements and a commitment to quality, we ensure your job search is in expert hands.

Job Title: Remote Sales Virtual Assistant (English & Spanish)

Location: Remote from Latin America

Position Type: Full-time

Salary: Earn a base salary of $1150 + bonuses (~$100-$200) per month

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST) (1 hour paid break daily)

Payment Schedule: Weekly

About the Company:

Our client is a premium house cleaning company based in Philadelphia. They have earned a strong reputation for consistently delivering high-quality services with a perfect 5-star Google rating.

Job Overview:

Our client is seeking an experienced Sales Virtual Assistant to support their cleaning business in Philadelphia. The ideal candidate will handle inbound sales calls, manage scheduling for cleaners, and perform various operational tasks. This role requires proven customer service and sales experience, fluency in English and Spanish, and excellent communication skills to build client rapport. The candidate should be very organized, and able to send professional emails and messages to clients. This position offers long-term stability and growth opportunities for the right candidate.

Responsibilities:

• Handle inbound sales calls from potential clients interested in house cleaning services and try to close sales
• Follow up on quotes
• Manage emails, texts, and other messages in a professional manner
• Manage day-to-day scheduling for cleaners (who speak Spanish) and clients to ensure efficient and timely service delivery
• Coordinate and resolve scheduling conflicts between cleaners and clients
• Maintain and update scheduling systems to ensure smooth daily operations
• Follow-up with past clients to sell new cleaning services
• Contact previous clients to encourage 5-star Google reviews
• Assist with other administrative tasks when needed

Requirements:

• Fluency in both English and Spanish, spoken and written
• Outstanding communication skills over the phone to sell cleaning services
• Proven experience in customer service or sales
• Ability to work independently and meet deadlines

*Important Note: Please submit your resume in English, otherwise your application will not be considered.

https://www.linkedin.com/jobs/view/4087330544/?alternateChannel=search&refId=AKxf5sXVyM52Tufd4bWDcg%3D%3D&trackingId=m%2Bak0mZTYQqa6JjSw8zHRg%3D%3D&trk=d_flagship3_search_srp_jobs 

Company Description

Our mission is to ensure our clients have all the tools needed to ThrAIve while at the same time building world-class customer experiences.

We help our clients by identifying the main customer pain points and highlighting straight forward solutions to these focus areas. Our customized solutions increase customer satisfaction, increase customer acquisition (boost revenue), and reduce contact center cost while significantly increasing performance.

Role Description

This is a full-time remote role for a Contact Center Agent - WFH at letsthraive. The Contact Center Agent will be responsible for handling customer inquiries, resolving issues, and leveraging product and service sales opportunities whenever possible. The role requires excellent English skills and involves communicating effectively with customers through various channels, including phone, email, and chat. Strong negotiation skills to drive positive outcomes during interactions is required.

Qualifications

• Strong communication skills and customer service orientation.

• Ability to multitask, prioritize, and manage time efficiently.

• Excellent problem-solving, conflict resolution, and negotiation abilities.

• +1 year of experience in Sales or Customer Service (outbound/inbound).

• B2+ - C1 Level of English proficiency.

• Legal experience or knowledge is a PLUS.

• Computer, monitor, and headset required.

• Dedicated WFH space (quiet environment with desk and chair).

• High-speed Internet connection (hard-wired).

If interested please submit your application to felipe.gutierrez@letsthraive.com 

Job Highlights

• Monthly Rate: USD 870
• Schedule: Eastern Standard Time
• Work Arrangement: Work from home
• Contract: Independent Contractor
• Side note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor”, the selected candidates must have their own computer and internet connection. They will also be accountable for handling their taxes and benefits independently. The salary is calculated and offered on an hourly basis.

Responsibilities

• Answer inbound calls and manage client inquiries
• Guide clients through appointment booking and document upload processes
• Verify and process client payments
• Respond to basic tax-related questions
• Route complex queries to appropriate departments
• Aim to resolve most queries within a 5-minute timeframe

Requirements:

• Fluency in English and Spanish (written and verbal)
• Excellent communication and customer service skills
• Basic understanding of tax preparation processes
• Proficiency in using computer systems and online portals
• Ability to work in a fast-paced environment during tax season
• Strong problem-solving skills and attention to detail

Independent Contractor Perks:

• Permanent Work from Home
• Immediate Hiring
• Steady Freelance Job

Reminder:

• Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, including the voice recording, online test, and technical check of your computer/device.

APPLY HERE: https://bruntwork.zohorecruit.com/jobs/Careers/655395000116792837/Customer-Service-Representatives?source=LinkedinRecruiterJNP 

We're seeking Bilingual Virtual Administrative Assistants (Remote)

People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

Work Schedule: Monday-Friday, 9 am - 5 pm EST

Language: Fluent written and spoken English (C1/C2)


Only resumes in English will be considered!


About Us

At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values:

• ACTION - You have an action bias. You get things done, fast
• CARE - You take pleasure in helping others and doing things the right way
• OUTSTANDING- You have the highest standards and run things like a well-oiled machine
• DEPENDABLE - If someone asks you to do something, they KNOW it will get done
• ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day.
  
  
  

THE ROLE

You'll have success here if you value clear processes and feel qualified to do the following:

• Administrative tasks - document creation, online filing, data entry, and maintenance
• Customer service tasks - answering emails, support tickets, and phone calls
• Operations tasks - varied depending on the industry of your client placement
• Assistant tasks - scheduling, calendar management, emailing, online research, note-taking, etc.
  
  

Our projects could include only some of the functions listed, as well as additional ones not listed here.

Requirements

• C1/C2 English and Spanish writing and speaking skills
• At least 1 year of experience in administrative roles, preferably remote
• Graduated (or soon to graduate) with a college degree
• A quiet home office with a desk and office chair
• Stable internet with at least 10 MBPS download & 2 MBPS upload speed
• A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone
• Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)

Benefits

• Entry-level payment rates: $4/hr (approx $640-740/month)
• Ongoing pay increments at each work anniversary
• Discretionary client bonuses (over 80% of our clients award significant end-of-year bonuses to their team members)

Full-time client placements also allow you to enjoy the following benefits:

• 7 US federal holidays as paid time off
• 4 days paid time off (over 65% of our clients provide even more PTO days)
• Monthly stipend for medical insurance (after an induction period)
• Birthday/Anniversary bonuses
• Gym/Wellness allowance
• Unlimited online fitness classes with our online personal training partner
• Invites to our annual Christmas parties and other in-person or online gatherings

APPLY HERE: https://www.linkedin.com/jobs/view/4090169954/?alternateChannel=search&refId=NKWSkCZo%2ForOGOPGaAzd5w%3D%3D&trackingId=m1wgBHrIQZeIFXx6Znj62w%3D%3D&trk=d_flagship3_search_srp_jobs 

OBJETIVO DEL PUESTO

RESPONSABLE DE ADMINISTRAR LAS RELACIONES LABORALES DEL GRUPO EMPRESARIAL.

REQUISITOS

• LICENCIADO EN ADM EMPRESAS/ ADM. EN RECURSOS HUMANOS O DERECHO LABORAL.
• EXPERIENCIA MÍNIMA COMPROBADA DE 3 AÑOS EN EL MANEJO DE RELACIONES LABORALES.

EXPERIENCIA EN EL MANEJO, RESOLUCIÓN DE CONFLICTOS Y CASOS LABORALES (PREFERIBLEMENTE CON EXPERIENCIA EN EMPRESAS DE MANUFACTURA Y CONSUMO MASIVO).

• AMPLIO DOMINIO DE LA LEGISLACIÓN LABORAL COSTARRICENSE.
• EXPERIENCIA EN EL DISEÑO Y ELABORACIÓN DE HERRAMIENTAS DE EVALUACIÓN DEL DESEMPEÑO
• DISPONIBILIDAD PARA TRABAJAR EN EL COYOL DE ALAJUELA, 100% PRESENCIAL.
• HABILIDAD DE NEGOCIACIÓN Y RESOLUCIÓN DE CONFLICTOS
• MANEJO DE EXCEL INTERMEDIO.
• DISPONIBILIDAD INMEDIATA PREFERIBLEMENTE.

INTERESADOS ENVIAR SU CURRICULUM AL CORREO CORDOBA@CIAMESA.COM

Gordian Staffing, A New Way of HR.

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

Our Client

Building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients' needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join our team.

As a Community Support Specialist, you will be responsible for:

• Receive customer phone calls and answer questions related to the status of work orders, ARC requests, or Association responsibilities.
• Partner with CAM on administrative tasks.
• Manage follow-up and closing work order tickets.
• Follow up on all standard work orders with Service Providers and update status.
• Receive, process, and manage 4041 Forms and all other address change requests.
• Review open compliance items to follow up and ensure completion is noted.
• Prepare Architectural Review Applications (ARC) for evaluation by association Board of Directors and/or Committee(s).
• Process approval/denial of ARC applications, send them to homeowners and file accordingly.

Schedule

Monday to Friday,

• Regular Schedule 10:00 - 19:00 Mexico City time
• Daylight Saving 09:00 - 18:00 Mexico City time

We Offer

• Computer equipment (Laptop, Monitor, and Headset).
• Christmas bonus of 30 days (Aguinaldo).
• 12 vacation days after the first year.
• IMSS.
• Major medical insurance since day 1.

After the 3-month contract, we add the following:

• Minor medical insurance
• Food vouchers (10% of the gross salary monthly).
• Restaurant tickets (~$2,034 MXN. monthly)
• Saving fund (8% of the gross salary).

CANDIDATES SHOULD BE LOCATED AT LEAST 6 HOURS FROM GUADALAJARA JALISCO AND / OR MEXICO CITY

MIN REQUIREMENTS:

• MUST: Advanced-Native English (verbal and written)
• 3 years of experience with customer service and administrative tasks.
• Previous experience in hospitality is a plus.

APPLY HERE: https://jobs.gordianstaffing.com/jobs/community-support-specialist-work-from-home-22b7d397-cc3b-4e78-b0f0-4614face5e2d?displayed_form=true&utm_source=Linkedin+Premium 

Agent Base is an innovative cloud-based CRM software company specializing in recruiting solutions for insurance agents across North America. Our mission is to streamline the recruiting process with our all-in-one CRM system, making it easier and more efficient for our clients to grow their organizations.

The Role

Role Objective

GO HIGH LEVEL EXPERIENCE IS REQUIRED.

As a Customer Success Manager at Agent Base, your primary goal is to ensure customer satisfaction and loyalty. You'll be the cornerstone in building and maintaining positive relationships between Agent Base and its customers, driving our commitment to deliver exceptional service and support.

Key Responsibilities

• Account setup
• Onboarding and training new clients to ensure they are up and running with our CRM software.
• Managing customer accounts and maintaining ongoing communication to understand and meet their needs.
• Providing support and innovative solutions to customer queries and issues.
• Advocating for customer needs and feedback within the company.
• Developing and executing effective customer retention strategies.
• Building and nurturing strong, long-lasting client relationships.
  
  

Ideal Profile

Skills And Qualifications

• Required: Proficiency in CRM-style softwares.
• Preferred (but not mandatory): Experience with GoHighLevel.
• Required: Minimum of 5 years experience as a Customer Success Manager.
• Experience in insurance recruiting is a plus but not required.
  
  

Personal Attributes

• Exceptional communication and interpersonal skills.
• Strong problem-solving abilities and a knack for creative solutions.
• Empathy and the ability to connect with customers on a personal level.
• You are familiar with basic domain setup
• You are comfortable with Intercom or similar customer support tools
• You are comfortable with Asana
• You have at least 1 year experience, ideally within a Customer Success / Technical Support role.
• You have excellent communication and interpersonal skills.
• You have working knowledge of Go High Level
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders
  
  

What's on Offer?

• Work alongside & learn from best in class talent
• Opportunity within a company with a solid track record of performance
• Leadership Role

APPLY HERE: https://agentbase.snaphunt.com/job/B2KJXAOIC2-SV-59?source=linkedin 

⭐️ A Typical Day

An Operations Assistant supports the operations team with clerical duties.

You’ll be open to learning how to operate new technology and comfortable using our software and applications too.

Responsibilities for this position include, but are not limited to:

• Call, email, and/or chat with potential candidates
• Manage web applications to grow talent pools
• Source new leads (applicants) using our sourcing software
• Manage customer's and candidates’ pipelines
• Troubleshoot and identify issues as fast as possible and causes of applicant's problems using a variety of internal tools
• This role also requires you to be flexible and undertake duties outside of this role specification from time to time, as required

Qualifications

• Fluency in the use of computers, mobile devices, and software applications
• Advanced level of English (B2)
• Exceptional written and verbal communication skills
• Time management skills and ability to prioritize
• Critical thinker and problem-solving skills—independently overcome roadblocks
• Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology
• Availability to work Full Time Remotely (Mon-Fri 9 AM- 6 PM)

APPLY HERE: https://sophilabs.com/careers/operations-assistant-remote-202411-3 

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

What your impact will look like here:

• The DTN Customer Support Specialist is responsible for assisting with advertising contract implementation and supporting Destination Marketing Organization (DMO) publishers with requests related to paid content on their sites.
• This role works directly with advertisers after the sale of their ad contract to gather creative assets, answers initial questions about their advertising program, and routes requests to the Support Team to execute the campaign.
• The Customer Support Specialist may assist with writing copy, basic image editing/cropping, and creating proofs for clients.
• At the launch of a campaign, the Customer Support Specialist assists with quality control checks and follow-up emails to advertisers to confirm that their program is live.
• After campaigns have been implemented, the Customer Support Specialist assists advertisers throughout their contract life cycle to provide performance data and make updates to their program.
• The Customer Support Specialist communicates with customers and DMO partners through email, phone, and video calls and utilizes various software tools to navigate customer accounts, research and review account history, enter data, and communicate effectively to fulfill customer requests.

You will love this job if you have:

• Customer Service Skills:
• Patient and helpful when interacting with customers
• Able to avoid jargon and explain industry-specific concepts
• Take ownership of customer issues and see them through to resolution
• Use situational judgment to determine actions
• Detail-oriented and focused on providing accurate and thorough service
• Ability to prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Dedicated to problem resolution

• Communication Skills:
• Excellent English communication skills (written, comprehension and verbal)
• Ability to communicate correctly and clearly with all customers in a positive manner
• Good comprehension skills — ability to clearly understand and state customers' requests
• Excellent documentation skills
• Good composition skills — ability to compose a grammatically correct, concise, and accurate written response
• Ability to write marketing copy for paid content with strict character limits
• Work successfully in a team environment as well as independently

• Computer Knowledge/Skills:
• Desktop computer proficiency
• Familiarity with Windows 7 and Google Suite (Gmail, Google Calendar, Google Docs, Google Sheets, etc.)
• Excellent typing skills
• Able to successfully navigate websites
• Ability to successfully adapt to changes in the work environment
• Preferred Knowledge/Skills:
• Familiarity with Salesforce
• Basic Adobe Photoshop skills

APPLY HERE: https://www.linkedin.com/jobs/view/4082894475/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=wfe2M%2B8z4y7NvaiKVHH1LQ%3D%3D&trackingId=HgO9JG13sFUnKJkXQSUZRQ%3D%3D&trk=flagship3_search_srp_jobs 

How We Work

We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange.

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.

We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.

Key Responsibilities

• Effectively handles inquiries and requests from corporate and professional traders
• Continuously upgrade skill sets
• Lead by example to demonstrate full ownership of outstanding customer service
• Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
• Cross-team interactions
• You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.
• Experience and a deep interest in working with Finance, Mathematics or Statistics
• Good understanding of trading and derivatives markets
• Strong analytical ability
• Experience in customer relations, ability to handle requests and inquiries is essential
• Excellent communication skills in English
• Passionate about cryptocurrency and blockchain world
• Detail-oriented
• Security and privacy focus
• Familiar with Office Suites (especially Excel)

APPLY HERE: https://bitfinex.recruitee.com/o/customer-support-specialist-remote-mexico/c/new?source=LinkedIn+Basic+Jobs 

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