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QUIERO TRABAJAR

IMMIGRATION PARALEGAL
Publicado: 2024-12-19 20:14:06

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Boutique law firm with offices in Aventura and Wynwood is seeking a family and business immigration paralegal to join our growing team.

 

Responsibilities

  • Under direct attorney supervision, prepare and file a full range of immigrant
  • and/or nonimmigrant petitions including EB1s, O1s, and NIWs
  • Work directly with clients
  • Demonstrate ability to manage a high caseload and work within strict timelines
  • Enter and maintain data in immigration case management system
  • Organize and maintain immigration files
  • Monitor the status of all filed applications and petitions

 

Qualifications

  • Minimum two (2) years of experience working in family immigration and business immigration
  • Experience in a high volume practice
  • Bachelor’s degree preferred
  • Strong computer, organizational and writing skills required as well as superior attention to detail.
  • Client service mindset with the desire to go above and beyond to supportthe team and organization.
  • Fully bilingual in English and Spanish

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HARATZ & STUBBE, LLC

MULTIMEDIA JOURNALIST (BILINGUAL SPANISH-ENGLISH)
Publicado: 2024-12-19 20:12:22

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Multimedia Journalist (Bilingual Spanish-English)

 

Company Description

 

Te Lo Cuento News Kansas City - St. Joseph is the only dedicated Spanish-language news outlet in the region, committed to serving and engaging the Hispanic community on both sides of the Missouri-Kansas border. Since 2020, our digital platform has provided essential news tailored to the Hispanic population’s needs. With a legacy of successful projects in Venezuela, Colombia, and across the United States, Te Lo Cuento News is a trusted source of information and a platform for advertisers targeting the growing Hispanic market.

 

Role Description

 

We are seeking a dynamic Multimedia Journalist to join our team on a contract and assignment basis. This role involves creating engaging and impactful content, both written and visual, for our digital platforms. While based in the Kansas City Metropolitan Area, we are open to applications from journalists across Kansas and Missouri. Candidates must be bilingual (Spanish-English) and authorized to work in the United States.

 

Key Responsibilities:

  • Report on a wide range of topics, including crime, local events, and community stories.
  • Produce, edit, and publish video and written content for digital and social media platforms.
  • Conduct live interviews and broadcasts with professionalism and accuracy.
  • Write compelling articles and press releases that inform and engage the Hispanic community.
  • Manage social media accounts to promote content and interact with the audience.
  • Collaborate with the editorial team to ensure alignment with the company’s mission and standards.
  • Perform additional duties as assigned to support the newsroom and company goals.

 

Qualifications:

  • Proven experience in multimedia journalism, including writing, video editing, and live reporting.
  • Proficiency in video production tools and software for editing.
  • Strong news writing and press release skills in both Spanish and English.
  • Excellent knowledge of social media platforms and content strategies.
  • Fluency in Spanish and English, both written and verbal.
  • Familiarity with the Hispanic community and its cultural context.
  • Authorization to work in the United States.
  • Bachelor’s degree in Journalism, Communications, or a related field preferred.

What We Offer:

  • A flexible and collaborative work environment.
  • Opportunities to create impactful content that serves the Hispanic community.
  • Contract-based work with assignments tailored to the company’s needs and your expertise.

How to Apply:

Send your resume, portfolio, and a brief cover letter to press@telocuentonews.com . Please include examples of written articles and video content you have produced.

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TE LO CUENTO NEWS KANSAS CITY - ST JOSEPH

TRANSLATION SPECIALIST, OFFICE OF COMMUNICATIONS
Publicado: 2024-12-19 20:10:41

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Miami-Dade County Public Schools (M-DCPS), an A-rated district, is the nation’s third largest school system with nearly 500 schools and a diverse enrollment of more than 335,500 students from over 160 countries. Our ongoing tradition of groundbreaking achievement has earned top recognition at the national and international levels and makes M-DCPS your best choice.

Job Posting Details

The Application deadline is Monday, January 6, 2025 by 11:59 PM (EST). This is a DCSAA pay grade 35 position. Applicants need to contact Compensation Administration at 305-995-7043 or salinq@dadeschools.net for individual salary calculation. All application documents must be in SuccessFactors by the application deadline to be considered for an interview.

Required Documents

  • Current Resume
  • Two (2) Professional Letters ofRecommendation signed or electronic signature and dated within the last 12 months (one year) of the application. References must be from a person who can assess your ability as an administrator or your work ethic and character. Letters of recommendation must include the name, signature and contact information for the person completing the reference.

Professional Certifications or Licenses: If a position requires a specific certification(s) or license in the minimum qualification requirements listed in the job description, please upload a copy of your current/active certificate or license to your candidate profile.

Performance Evaluations: Candidates selected for a final interview are required to have acceptable performance evaluations during the three years immediately preceding application for the position. You can upload these evaluations to your candidate profile.

Veteran’s Preference: If requesting veteran's preference, please check the appropriate box in SuccessFactors and attach form DD-214.

Conferred Transcripts with a Graduation Date: Current M-DCPS employees do not need to submit official transcripts if highest degree earned is on file in the Office of Personnel Records (305-995-7258). For external candidates, official transcripts will be required if you are recommended for the position. Your degree must be from an accredited university. If the position does not require a college degree, you are required to have at least a high school diploma. Candidates with academic training and degrees granted outside the U.S. must submit a credential evaluation report that includes a statement of degree equivalency from an accredited agency in the U.S.

Screening of Applications: Following the application deadline a screening committee will review the applications. Candidates will be notified of the screening results by email.

Oral Interview Assessment Categories: Candidates invited to an interview will be assessed in the following areas:

  • Experience
  • Job Knowledge
  • Reasoning and Decision-Making Skills
  • Ability to Present Ideas Effectively
  • Ability to Communicate in Written Form

Candidates will be invited to complete a written essay prior to the Initial Interview. Candidates who are successful in the Initial Interview will be invited to a Final Interview. M-DCPS employees who are moved to a final interview will require a reference evaluation from their immediate supervisor. Our office will email form #3506 (reference evaluation) to the Supervisor.

Background Screening For The Selected Candidate (External Candidates)

Please click on the link below for information on M-DCPS Employment Standards, Drug Testing and Fingerprinting requirements in order to be hired as an employee.

https://www.hrdadeschools.net/personnelservices/

If you have any questions, please contact Mr. Jorge Rubio, District Director, Administrative/Professional Technical Staffing at 305-995-7247 or by email at jrubio@dadeschools.net .

Salary Min: $42,230.00

Salary Max: $74,041.00

Occupational Summary

Responsible for translating documents, educational materials, informational brochures, and other forms of communication, including, but not limited to, advertisement campaigns and other visual and social media used by the schools and District offices to the members of our Hispanic and/or Haitian community and school population.

EXAMPLE OF DUTIES

  • Provides interpretation, written translation and editing services in English and Spanish or English and Haitian-Creole for the district.
  • Exercises sensitivity to the culture of the language during the translation process.
  • Assists in the coordination of multiethnic, multilingual and multicultural student and community outreach activities, including parent training sessions, liaison activities with community-based organizations and special projects.
  • Translates school and district communication campaigns in Spanish and/or Haitian-Creole.
  • Tracks news media items about M-DCPS, published and/or broadcast in Spanish and/or Haitian-Creole.
  • Collects and maintains Spanish and/or Haitian-Creole translations of frequently used education terminology.
  • Supports telephone services in the stakeholder’s native language, responds to questions, disseminates information and/or makes the appropriate referrals where necessary.
  • Provides language services and facilitates effective communication for persons with limited English proficiency.
  • Maintains a monthly report detailing quantity of translation services completed in Spanish and/or Haitian-Creole.
  • Performs other duties related to general administrative responsibilities of the position.

Physical Requirements

This work requires the following physical activities: bending, twisting, reaching, sitting, mobility, lifting, finger dexterity, grasping, repetitive motions, talking, hearing and visual acuity. The work is performed indoors.

Minimum Qualification Requirements

  • Bachelor’s degree and one (1) year experience working directly in the field of translations, or Associate’s degree or equivalent education and three (3) years’ experience working directly in the field of translations.
  • Fully bilingual in written and oral language skills in English and Spanish or English and Haitian Creole.
  • Thorough knowledge of Miami-Dade County Public Schools’ educational programs, services and administrative organizations.
  • Ability to deal effectively with the public.
  • Demonstrated knowledge of current computing technologies and software applications appropriate to the position’s job responsibilities.
  • Demonstrated ability to communicate in both written and oral forms.

Miami-Dade County Public Schools is an equal opportunity employer!

 

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IAMI-DADE COUNTY PUBLIC SCHOOLS

ACCEPTING APPLICATIONS - MANAGERIAL HOTEL POSITIONS
Publicado: 2024-12-19 20:09:18

Accepting Applications for Managerial Hotel Positions.

Explore Opportunities In The Following Areas

  • General Manager
  • Front Office Manager
  • Chief Engineer
  • Executive Chef
  • Director of Food and Beverage
  • Director of Sales and Marketing
  • Catering Sales Manager
  • Sales Manager

https://www.linkedin.com/jobs/view/3931408511/?refId=dh2PbsgTTriVnGfVrNDlOQ%3D%3D&trackingId=dh2PbsgTTriVnGfVrNDlOQ%3D%3D

 

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HHM HOTELS

SPRING 2025 EXTERN – LUCHA PROGRAM
Publicado: 2024-12-19 20:08:00

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2024 Spring Extern – Lucha Program

Location: Florida

 

About Americans for Immigrant Justice (AI Justice):

Americans for Immigrant Justice (AI Justice), an award-winning not-for-profit legal services organization founded in 1996 to protect and promote the basic human rights of immigrants, has a multicultural and a multilingual staff. AI Justice has represented clients from around the world and is recognized as a powerful advocate and national leader for immigrants' rights. AI Justice works closely with traditional civil rights groups as well as grassroots organizations and local, state and national government officials to affect positive change in immigration policies.

 

About the Lucha Program

Founded in 1997, AI Justice’s Lucha Program provides free legal representation to immigrant survivors of domestic violence, sexual assault, and human trafficking. The Lucha team confronts challenges faced by immigrant survivors through a combination of direct services and systemic advocacy. Lucha also plays a pivotal role in educating law enforcement and other government agencies at the local, state, and national levels about how to effectively support immigrant survivors of abuse and trafficking.

 

Spring 2024 Legal Externship Opportunities for the Lucha Program

Externs will have the opportunity to directly support the Lucha staff attorneys and clients by assisting with:

· Contacting potential clients for legal pre-screenings to determine eligibility for a legal consultation;

· Legal consultations under the supervision of an attorney;

· Gathering documentation and drafting personal statements on behalf of clients;

· Applications for relief such as VAWA Self-petitions, U-nonimmigrant status, T-nonimmigrant status, and any other immigration benefit for which a survivor may qualify;

· Preparing for legal proceedings, including before the immigration court and USCIS;

· Legal research and writing; and

· Know Your Rights presentations.

 

Qualifications

· • Fluency in Spanish or Haitian Creole is preferred

· • Currently enrolled at an accredited law school

· • Must be willing to submit to an extensive background check, including FBI, statewide repository, and sex offender registry check

 

To Apply

E-mail your resume and cover letter to careers@aijustice.org  and ajhernandez@aijustice.org  with the subject line “2024 Lucha Spring Legal Extern.” Our office is located in Miami, Florida. Certain tasks such may require in-person appearance. Applications will be considered from all classes including 1Ls and will be reviewed on a rolling basis until the positions are filled. There is no monetary compensation, but academic credit may be available depending on the school the student is enrolled at. Those seeking externships must commit to a minimum of 20 hours a week.

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AMERICANS FOR IMMIGRANT JUSTICE

PRACTICE ASSISTANT - REAL ESTATE (BILINGUAL)
Publicado: 2024-12-19 20:06:38

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We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

 

General Description:

Practice Assistants provide high quality administrative support to a group of lawyers and professionals in a team environment, effectively and efficiently meeting Firm/client needs. The practice assistant position is currently a hybrid role with designated days required to be in the office, which may change depending on future needs of the firm or industry standards.

 

Key Responsibilities and Essential Job Functions:

  • Communicate effectively and professionally with clients, lawyers, and co-workers via email, by telephone and in person; answer telephone providing responses to routine questions from clients and staff members and/or route calls to appropriate lawyer or staff member; arrange conference calls and greet clients.
  • Create, draft, format, edit, proofread, and manage Word documents, Excel spreadsheets, PowerPoint presentations; draft routine business correspondence, forms, and documents under the supervision of an appropriate lawyer/professional.
  • Schedule domestic and foreign travel through firm travel system, including flights, hotels and/or car rentals.
  • Prepare, organize, and process reimbursements, invoices, and check requests in a timely manner.
  • Collect and prepare information to run conflict checks, open new client matters, and draft engagement letters, scope letters, and other required documents; provide guidance to lawyers to ensure completed forms are prepared and submitted properly.
  • Learn client-specific billing guidelines or restrictions and consistently apply them to client invoices to ensure compliance and cost-effective practices.
  • Open, prioritize and distribute mail (both paper and electronic); coordinate mailings, deliveries, and copying, scanning, and printing, when appropriate.
  • Enter and manage work requests from lawyers in the firm’s workflow tool and complete according to provided deadline(s).
  • Perform routine electronic and paper filing in an organized manner for easy access; photocopy, scan, compile, and distribute documents; identify and coordinate available services provided by administrative departments such as office services, the IT Help Desk, document services, accounting, billing, and records.
  • Perform all file maintenance, including saving documents to the document management system.
  • Assist lawyers with time entry, billing, and collection, as needed.
  • Operate independently to ensure completion of assignments, which may be complex in nature or require high-level production, in an accurate and timely manner. Produce a high volume of work assignments in an accurate and timely manner.
  • Perform clerical duties for non-legal departments, as needed.
  • Special project and duties as assigned.

 

Required Skills:

  • Advanced knowledge of Microsoft Office Suite and Adobe.
  • Experience with document management systems.
  • Experience with electronic signature software programs.
  • Bilingual in Spanish & English
  • Proficiency in core legal administrative assistant functions and advanced technical and communications skills.
  • Ability to thrive in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands.
  • Superb attention to detail, grammar, and punctuation, and the ability to articulate thoughts and effectively present innovative ideas and findings.
  • Ability to take direction and work independently with little supervision.
  • Ability to effectively work well with others.
  • Effective and professional interpersonal and communication skills.
  • Ability to write clearly and professionally, with excellent proofing skills.
  • Strong work ethic with ability and commitment to maintain confidentiality.
  • Ability to lift and carry up to 30 pounds.

 

Required Qualifications & Education:

  • Bachelor’s degree preferred.
  • 4 to 5 years supporting lawyers and paralegal with administrative or client-related tasks, preferred.

 

Physical Requirements:

  • Ability to sit or stand for extended periods of time.
  • Moderate or advanced keyboard usage

 

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

 

Benefits may vary by position and office.

 

 

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

 

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.

 

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HOLLAND & KNIGHT LLP

SENIOR TRANSLATOR SPECIALISTS

Publicado: 2024-12-19 20:04:37

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(English and Spanish Translator/Reviser)

Location: Headquarters, Washington, D.C.

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About This Position

We are seeking two highly skilled and motivated Senior Translator/Reviser Specialists. One will translate from Spanish and either French or Portuguese (preferably both) into English, and the other will translate from English and either French or Portuguese (preferably both) into Spanish.

You will join the Translation and Documentation Section, the official translation service for the IDB Group. The Section is responsible for delivering high-quality language and documentation services to support the organization’s diverse and multilingual environment.

What You Will Do

  • Ensure translations are accurate, consistent, and follow IDB Group guidelines.
  • Maintain clarity and cultural relevance, meet deadlines, and handle complex terminology through research and consultation.
  • Translate a wide range of documents from Spanish/English, French, and/or Portuguese into English/Spanish, applying a high standard of linguistic and stylistic quality, within established deadlines.
  • Make effective use of relevant language technologies and tools and assist the Chief of the Translation and Documentation Section in promoting their utilization.
  • Engage collaboratively with other members of the Section to coordinate workload and ensure timely delivery of all translations assigned to the Section.
  • Contribute to in-house terminology files and style guides, collaborate with experts to validate terms, and lead efforts to identify new terminology and set standards.
  • Build enduring relationships with a large and active roster of freelance translators, providing them with technical guidance and feedback, and responding to queries on specific projects, and conduct periodic roster reviews.
  • Help to prepare and grade exams, onboard new translators, and mentor junior staff to help them develop technical expertise.
  • Provide on-demand advice to IDB Group staff on effective use of language and technical terminology.
  • Continuously seek to learn and develop own skills and knowledge relevant to the job.
  • Work independently with limited oversight and provide input to the Chief on special projects and activities.
  • Lead team members’ efforts to collect and analyze data, as appropriate, as input for data-‑driven planning, decision-making, presentations and reporting.
  • Acquire the necessary knowledge on administrative, workflow, Bank policies, and Section-specific procedures to be able to act on behalf of the Section Chief as needed.
  • Perform other related duties as required.

What You Will Need

  • Education: Master’s degree or equivalent, preferably in translation. Substantive professional knowledge in finance, economics, international development, and/or law will be considered a plus.
  • Experience: At least seven (7) years of full-time experience in translation, and in the use of relevant language technologies, is required. Of these, four (4) years of experience in an international organization or a similar setting is desirable. At least three (3) years of experience revising translations done by others is required.
  • Languages: Native written command of English/Spanish (depending on the position), coupled with an excellent in-depth knowledge of Spanish/English and at least one, but preferably both, of the IDB Group’s two other official languages (French and Portuguese).

Candidates must be available to take a written competitive examination to assess their ability to leverage language fluency and knowledge of the IDB Group environment.

Key Skills

  • Learn continuously.
  • Collaborate and share knowledge.
  • Focus on clients.
  • Communicate and influence.
  • Innovate and try new things.

Requirements

  • Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.
  • Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

Type of contract and duration

  • International staff contract, 36 months initially, renewable upon mutual agreement.

What We Offer

The IDB Group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include:

  • A competitive compensation package, including an annual base salary expressed on a net-of-tax basis.
  • Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender- neutral parental leave.
  • Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs.
  • Pension plan: defined-benefit pension plan that provides financial security and supports employees in planning for their future.
  • We offer assistance with relocation and visa applications for you and your family when it applies.
  • Hybrid and flexible work schedules.
  • Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees.
  • Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others.
  • Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, Spouse Career Program, and others.

Our culture

At the IDB Group, we work so everyone can bring their best and authentic selves to work, is willing to try new approaches without fear, and is accountable and rewarded for their actions.

Diversity, Equity, Inclusion, and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e‑mail us at diversity@iadb.org to request reasonable accommodation to complete this application.

Our Human Resources Team reviews carefully every application.

About The IDB Group

The IDB Group, composed of the Inter-American Development Bank (IDB), IDB Invest, and IDB Lab, offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.

About The IDB

The Inter-American Development Bank is devoted to improving lives. Established in 1959, the IDB is a leading source of long-term financing for economic, social, and institutional development in Latin America and the Caribbean. The IDB also conducts cutting-edge research and provides policy advice, technical assistance, and training to public and private sector clients throughout the region.

Follow Us

https://www.linkedin.com/company/inter-american-development-bank/

https://www.facebook.com/IADB.org

https://twitter.com/the_IDB

Job

Senior Specialist

Primary Location

HQ-US-Washington DC

Job Posting

Nov 17, 2024, 11:00:00 PM

Closing Date

Jan 10, 2025, 10:59:00 PM

HR Service Center

hrsc@iadb.org

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THE IDB GROUP

MBA SUMMER ASSOCIATE, STRATEGY & ANALYTICS - SUMMER 2025
Publicado: 2024-12-19 20:00:05

MBA Summer Associate, Strategy & Analytics - Summer 2025

We appreciate your interest in employment with Barry’s! Barry’s is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law.  If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (people@barrys.com).

 

Barry’s is the Best Workout in the WorldTM®. Founded in West Hollywood in 1998, it’s the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that’s as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.

 

Please be aware that smoking is prohibited in all indoor areas of Barry’s studios and corporate offices.

 

About the role

 

At Barry’s, we believe in inspiring our employees and our clients to work hard, have fun, find their strength, and be their best. The Barry’s MBA Summer Associate Program is designed to immerse graduate students in the world of global boutique fitness. Our program offers a hands-on experience within a variety of departments to provide students with valuable skills they can use throughout their careers. The MBA Summer Associates lead meaningful initiatives and work on projects that enable Barry’s to achieve its vision of transforming lives worldwide. While participating in the MBA Summer Associate Program, students will have the opportunity to work alongside our HQ employees to gain a deep understanding of our business and will also have exposure to the senior-most executives in the Company.

 

All of our employees are expected to uphold Barry’s community and culture standards, and live the Company’s mission, vision, and values daily. As a Barry’s MBA Summer Associate, you represent the Barry’s brand within the studio and throughout the fitness community. We are looking for hard-working, determined, and self-motivated candidates with solid communication, time management, and interpersonal skills. We seek candidates who act professionally and have strong organizational skills with the ability to multi-task in fast-paced environments.

 

What you'll do

  • Lead 1-3 key strategic projects, collaborating closely with cross-functional teams to drive impactful business outcomes.
  • Analyze and synthesize data to inform strategic decision-making and communicate business trends.
  • Assess current operations and new or ongoing initiatives to identify areas for growth, resolve issues, and/or increase cross-functional buy-in.
  • Develop and manage recurring and ad hoc analyses, translating insights into clear recommendations for leadership.
  • Design financial and operational models to support strategic initiatives.
  • Analyze customer, competitor and market insights and recommend ways to improve customer journey and experience.

Our Student Associates are paid at an hourly rate. Barry’s does not provide housing.

 

Qualifications

  • Must be currently enrolled in a MBA program
  • Provide a letter from your school verifying enrollment (upon offer)
  • Summer Associates are a full-time role and expected to work 35+ hours per week during the duration of the program
  • Available to work from approximately June through September
  • Must be available to work at our corporate HQ in Miami, FL
 
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BARRY’S

LIFESTYLE AND LUXURY JOURNALIST
Publicado: 2024-12-19 16:43:42

Bloomberg Línea is looking for a Lifestyle and Luxury journalist to craft and shape the best stories around our jet set vertical. This role focuses on delivering high-quality storytelling across digital platforms, tailored to a growing and diverse audience interested in a wide range of topics from culture, luxury, travel and business travel, to food, fashion and trends.

 

We are seeking for a creative and dynamic journalist who can identify and develop written and multimedia content that will resonate with our readers, embracing innovative narrative techniques to amplify our reach and impact.

 

About the role

As one of our valued newsroom reporters, you will contribute to plan along with the Spanish speaking markets to deliver a localized agenda around the soft news that our audience in Latin America is looking for in the different countries to complement their Bloomberg Línea readings and multiplatform consumption around soft news topics. You will also work closely with the Content Creation Room and the Design Room to help boost your reporting with diverse format approaches.

 

Who you will the role be reporting

Central Desk Chief

 

Key Responsibilities:

  • Research and writing compelling articles covering lifestyle topics for the website and for the rest of our digital platforms.
  • Work along with the editors to plan new products related to your field
  • Work along with the SEO team to optimize and increase visibility and engagement
  • Content must align with our brand’s voice and audience interests.
  • Manage multiple deliverables and deadlines, ensuring high-quality output in a timely manner
  • Potential travelling.

 

Qualifications:

  • Proven experience as a lifestyle journalist (Portfolio is a must)
  • Strong writing and editing skills with a focus on storytelling
  • Experience on producing digital content
  • Knowledge of lifestyle trends and a passion for topics like fashion, wellness, travel, food, and culture
  • Ability to work independently and within a team in a fast-paced environment
  • Excellent communication and organizational skills
  • Familiarity with SEO best practices and audience engagement strategies can be a plus
  • Bachelor's degree in Journalism, Communications, or a related field preferred

 

About Bloomberg Línea

Bloomberg Línea is a multi-platform business news brand from Bloomberg Media and Falic Media serving Latin America and the Caribbean. Providing audiences and advertisers with an unparalleled suite of digital products that serve the Spanish and Portuguese language business and finance audience.

 

This role is remote and based in LatinAmerica.

 

Send your CV to hr@bloomberglinea.com 

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BLOOMBERG LÍNEA

CALL CENTER REPRESENTATIVE
Publicado: 2024-12-11 16:47:20

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."

 

We are hiring new Call Center Representatives!

This is a permanent position with a flexible schedule.

 

Position Purpose: Takes incoming customer calls, places orders and answers questions; striving for total satisfaction with each customer.

 

We offer:

  • Extraordinary employee experience
  • Flexible schedule
  • Work from home in Costa Rica
  • Fitness subsidy
  • Education subsidy
  • Outdoor days (paid days to enjoy outdoor activities)
  • L.L.Bean products employee discount
  • Asociación solidarista
  • Life and medical insurance
  • Company doctor

About you:

  • English Level: C1 (advanced verbal and written)
  • Strong listening skills
  • Customer Service oriented (respectful, friendly, proactive, courteous, etc)
  • High attention to detail
  • Ability to make decisions quickly
  • No specific career is required
  • No experience required (Call Center experience is a plus)

About the role:

  • Responsible for answering incoming customer calls, taking orders, utilizing company policies and resources to solve customer issues, and directing calls to the managerial team when necessary.
  • Our Call Center Representatives are the first point of contact for customers’ product concerns
  • Engages with customers and is always ready to offer information on merchandise and services.

This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.

 

APPLY: https://llbean.wd1.myworkdayjobs.com/en-US/LLBean_Careers/job/Call-Center-Representatives_JR9026 

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IMPORTANTE EMPRESA

ATENCIÓN AL CLIENTE - DATA ENTRY
Publicado: 2024-12-11 16:42:08

Key Talent Indicator somos la consultora tecnológica especializada en recursos humanos que ofrece soluciones innovadoras para la gestión del talento. Tenemos un enfoque basado en el uso de nuestro software con IA para que te puedas evaluar y analizar tus habilidades y aplicar a las ofertas que más encajan contigo.

Somos eficientes, evaluamos el talento de manera objetiva, sin sesgos y cerramos el tiempo de contratación en tiempo record dando resultados óptimos.

Buscamos a una persona con habilidades de atención al cliente y gran capacidad de adaptabilidad para unirse a nuestro equipo de LATAM y realizar tareas de soporte al equipo de Recruiting de la compañía.

Funciones

  • Brindar soporte técnico y administrativo para nuestra plataforma interna de reclutamiento, incluyendo la introducción y actualización de datos, la resolución de problemas técnicos y la optimización del flujo de trabajo.
  • Colaborar con el equipo de desarrollo para identificar y solucionar posibles errores o mejoras en la plataforma.
  • Organizar y mantener la información de los candidatos dentro de la plataforma, garantizando la precisión y la integridad de los datos.
  • Realizar tareas de atención al cliente desde nuestro chat web.
  • Proporcionar soporte administrativo general al equipo de reclutamiento en actividades relacionadas con el proceso de selección.

Requisitos

  • Formación Administrativa o similar.
  • Experiencia previa en roles administrativos o de Atención al cliente con un enfoque técnico, preferiblemente en el sector de tecnología o software.
  • Familiaridad con herramientas informáticas y capacidad para aprender y trabajar con nuevas tecnologías.
  • Excelentes habilidades de organización y capacidad para manejar múltiples tareas simultáneamente.
  • Fuertes habilidades de comunicación, tanto oral como escrita, en español e inglés.

Beneficios

  • Tipo de Jornada: Completa
  • Trabajo 100% remoto
  • Horario: flexible

APPLY: https://kti.thewiseseeker.com/user/application/8b5fdddf-2ec0-4a61-b28a-0b95847bb2c4?utm_source=TJS&utm_medium=portal&utm_campaign=customerTJS&utm_id=PymesTWS&utm_content=PymesCustomer&utm_source=PortalTalentcomTJS&utm_medium=CPC&utm_campaign=Agregators&utm_id=TalentcomTJS&utm_term=Pais&utm_content=Job 

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CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2024-12-11 16:38:42

We're seeking Bilingual Customer Service Representatives (Remote)

People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, Nicaragua

Work Schedule: Monday-Friday, 9 am - 5 pm EST

Language: Fluent written and spoken English (C1/C2)


Only resumes in English will be considered!

About Us

At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members. You will love it here if you embrace our core values:

  • ACTION - You have an action bias. You get things done, fast
  • CARE - You take pleasure in helping others and doing things the right way
  • OUTSTANDING- You have the highest standards and run things like a well-oiled machine
  • DEPENDABLE - If someone asks you to do something, they KNOW it will get done
  • ENERGY - You bring a positive, enthusiastic, can-do attitude to work every day.

THE ROLE

You'll have success here if you value clear processes and feel qualified to do the following:

  • Respond to customer inquiries and provide assistance via live chat, phone, email, and ticketing systems
  • Receive inbound calls and follow up on clients when needed
  • Resolve customer issues and concerns in a professional and timely manner
  • Accurately document customer interactions and maintain detailed records in our customer service database
  • Adhere to company policies and procedures regarding customer interactions and data privacy
  • Provide feedback to the management team on customer trends, product issues, and process improvements
  • Assist with additional customer service tasks and projects as needed

Our projects could include only some of the functions listed, as well as additional ones not listed here.

Requirements

  • C1/C2 English and Spanish writing and speaking skills
  • At least 1 year of experience in customer service roles, preferably remote
  • Graduated (or soon to graduate) with a college degree
  • A quiet home office with a desk and office chair
  • Stable internet with at least 10 MBPS download & 2 MBPS upload speed
  • A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone
  • Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)

Benefits

  • Entry-level payment rates: $4/hr (approx $640-740/month)
  • Ongoing pay increments at each work anniversary
  • Discretionary client bonuses (over 80% of our clients award significant end-of-year bonuses to their team members)

Full-time client placements also allow you to enjoy the following benefits:

  • 7 US federal holidays as paid time off
  • 4 days paid time off (over 65% of our clients provide even more PTO days)
  • Monthly stipend for medical insurance (after an induction period)
  • Birthday/Anniversary bonuses
  • Gym/Wellness allowance
  • Unlimited online fitness classes with our online personal training partner
  • Invites to our annual Christmas parties and other in-person or online gatherings

APPLY: https://www.linkedin.com/jobs/view/4094461923/?alternateChannel=search&refId=NotAvailable&trackingId=2ilZeCFKTY6yJ33VS45yBA%3D%3D&trk=d_flagship3_search_srp_jobs 

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IMPORTANTE EMPRESA

ACCOUNT EXECUTIVE
Publicado: 2024-12-11 16:36:39

*Only resumes in English will be reviewed

 

We’re a growing Environmental and Safety services company in California. We’re looking for a hungry and entrepreneurial Account Executive who is autonomous, creative, and enterprising to join our team.

 

This can be a very financially rewarding opportunity for the right person. We’re offering a hard-to-beat compensation structure for this role – uncapped commission. If you can sell, you’ll make a lot of money.

 

CDMS is focused on creating a best-in-class professional services organization for California industrial facilities. Our team is about 20 across several countries, we’ve served tons of small and big industrial facilities and helped hundreds of their employees work safely.

 

You’re a good fit if you are proactive, future-thinking, comfortable with ambiguity, and have an entrepreneurial spirit. You must be persuasive, optimistic, and get excited about selling.

 

The ideal candidate will join our team and help us develop relationships with SMBs and large businesses in the United States and position us as their go-to partner for all things EHS compliance: Regulatory reporting, Sampling and testing, Employee Training, and more.

 

Responsibilities

  • Become an expert Account Executive in the EHS industry.
  • Source qualified opportunities.
  • Own the full-cycle sales process: research, prospect, and close deals.
  • Identify and develop a portfolio of key Operations/Facility/EHS managers in mid-size California companies who use or plan to use the types of EHS services we offer
  • Cultivate strong relationships by consulting the clients in your portfolio with the intention of earning their referrals and continued business
  • Provide high-quality customer consultation
  • Work closely with CDMS’s inside sales and support teams throughout the entire onboarding process
  • Work hard in order to meet, and exceed, your sales goals

Qualifications

  • Excellent communication skills
  • Demonstrate an ability to problem solve and effectively manage time
  • A proactive mindset: always pursuing your next goal
  • Motivated by commission and career growth

Traits that would make you a strong fit

  • Proactive
  • Optimistic and positive
  • Sets a motivational tone for the team
  • Reacts quickly
  • Intense, driving, and impatient person (w/ regard to results and getting work done)
  • Keep the pressure on
  • You get bored with repetitive tasks, you want to look for new projects, etc
  • Can pay attention to detail when necessary
  • High awareness of other peoples’ feelings and emotions
  • Respond empathetically to others
  • Follow-through skills

Benefits

  • Competitive compensation
  • Uncapped commission – the more you sell, the higher your commission will be
  • Results-focused role and team. No BS. No unnecessary processes and bureaucracy
  • Bus Ops support to help with admin work – you won’t spend your time on manual stuff
  • Opportunity to grow and sell larger and more complex deals
  • A team with a great culture
  • Join a team of high performers

APPLY: https://cdms.com/jobs/account-executive-remote/ 

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BUSKEROS

JAVA SOFTWARE ENGINEER

Publicado: 2024-12-11 16:34:13

Job Desription:

 

We are seeking a Java Developer to design and develop proprietary software in a highly secure and heavy transaction-based environment. We are looking for well-rounded developers who have a proven track record of delivering scalable and robust business applications. You must be capable of designing and developing new functionality as well as consistently producing on-going scheduled maintenance releases.

 

Key Responsibilities:

  • Based on high-level business requirements, create, and enhance enterprise applications from design concept to implementation
  • Deliver scalable and reliable enterprise applications using J2EE technologies
  • Be proactive in a small, fast paced agile environment
  • Ability to deliver solutions, prioritize activities and manage time effectively

Must haves:

  • Bachelor’s degree or equivalent years of experience in computer sciences.
  • 3-5 years of J2EE development experience for proprietary technologies in a fast-paced environment.
  • Strong Java skills and object-oriented design experience, including working knowledge of core libraries and design patterns.
  • Development experience in a Unix/Linux environment.
  • Recent experience with Microsoft Azure including Azure DevOps.

Nice to haves:

  • Experience with MySQL and/or MSSQL preferred
  • Experience with 3rd party integrations preferred
  • Experience with Atlassian products (JIRA, Confluence, Bitbucket, Zephyr) preferred
  • Three-tier architecture preferred
  • Service-oriented architecture preferred
  • Web development frameworks preferred
  • Transaction processing in a high-volume environment preferred
  • Understanding of user interaction design principles preferred

APPLY: https://www.linkedin.com/jobs/view/4098217072/?alternateChannel=search&refId=AZHeVBv9d%2FuOqz%2F4ryu2sw%3D%3D&trackingId=H0%2Fl5GMa99HSQ5N7OPiuZg%3D%3D&trk=d_flagship3_search_srp_jobs 

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IMPORTANTE EMPRESA

SENIOR DATA ENGINEERS

Publicado: 2024-12-11 16:31:43

About Intive

intive is a global Tech company that combines deep industry expertise, user-centric design and world-class software engineering. With a diverse team of +3,000 people and its human-centric approach, intive creates digital products that empower users, deliver business value and make a societal impact.

intive has over 20 years of experience innovating with customers across industries, including Technology, Media and Communications, Retail, Automotive, FinTech, and Telecommunications. By focusing on creating sustainable impact through digital products, intive has won the trust of leading brands such as Audi, BASF, BMW, Deichmann, Discovery, Facebook, Tandem, Paramount and Vorwerk.

 

What you will be doing:

  • Participate in the Data Engineering team for data pipelines. Mostly sitting on top of Spark (real-time processing) and data lakes. This role is not focused on pipelines and APIs, but instead, data distribution and maintenance.
  • Design/Implement systems/process to collect data from their execution systems to feed model generation/evaluation/testing.
  • Collaborate with cross-functional teams to understand data needs.

 

You are a good match if you have:

  • Design, build, and maintain scalable and efficient data pipelines to extract, transform, and load (ETL) data from various sources (internal and external) into the data warehouse.
  • Python, Pyspark
  • Ensure data quality and reliability throughout the process.
  • Transform raw data into a usable format by applying cleaning, validation, and transformation processes.
  • Monitor and analyze data pipeline and database performance, proactively identifying and resolving bottlenecks and inefficiencies to maintain high availability and responsiveness.

 

Why Intive?

We cultivate an environment where innovative ideas and excellence have room to thrive - even with a remote workforce. Our culture of learning rewards curiosity and gives our team members opportunities to learn, grow, and own the evolution of their careers.

 

Remote Work, Flexibility & Balance – We work 100% remotely. You are welcome but not required at our offices in Buenos Aires, Córdoba and Mar del Plata (Argentina). We have flexible benefits to support healthy work/life balance and growing families.

 

Career Path Planning – You can create a career path based on your goals. We provide training, mentoring, and support to help you along the way.

Training & Mentorship – Learning and Development is a big part of our company culture. You will have unlimited access to Udemy, internal courses and training, and a robust mentorship program.

 

Chapters – you will join the community of intivers sharing the same professional profile. There is space for knowledge sharing with people with similar capabilities to yours and to access the latest technology trends.

 

Culture & Connection – We cultivate connections within teams, across functions, and up and down the org chart. We make sure everyone is noticed and feels connected to our mission and each other.

 

APPLY: https://www.linkedin.com/jobs/view/4094487803/?alternateChannel=search&refId=AZHeVBv9d%2FuOqz%2F4ryu2sw%3D%3D&trackingId=WZUcHnmdxlX3egDZ%2BtUvYA%3D%3D&trk=d_flagship3_search_srp_jobs 

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IMPORTANTE EMPRESA

FIELD TECHNICAL ENGINEER (FREELANCE)
Publicado: 2024-12-11 16:30:19

Who we are:

Bitrock is a high-end consulting and system integration company, strongly committed to offering cutting-edge and innovative solutions in the field of DevOps & Site Reliability Engineering, Custom Software Design & Development, User Experience & Front-end Engineering, and Data & Analytics.

 

Bitrock has the ambition to accompany companies along their evolution path, becoming a center of excellence in the design and development of software solutions that can help them provide advanced digital services that are truly resilient, sustainable and based on data.

 

The effectiveness of Bitrock solutions stems from Partnerships with key technology vendors, like HashiCorp, Confluent, Lightbend, Mediterian and Radicalbit.

 

What we stand for:

At our core there’s a strong commitment for gender equality in STEM, and we pursue an environment-friendly philosophy: for this reason, we are proud to be Partners of SheTech Italy and Treedom and support their missions to bridge the gender gap in technology and create sustainable ecosystems through tree planting respectively.

 

What you will do:

We are seeking experienced Field Technical Engineer (freelance) to join our growing team at Bitrock.

 

What we need from you:

Programming Languages & Frameworks

  • Basic Proficiency in JavaScript/TypeScript/ React.js for frontend applications
  • Basic Backend development skills in Java
  • Basic API development and REST services experience
  • Basic SQL and database management skills

Cloud & Infrastructure

  • Basic experience with cloud services (AWS)
  • Basic understanding of containerization and microservices architecture
  • Basic networking knowledge

Application Support Skills

  • Strong troubleshooting and problem-solving abilities
  • Experience with logging and monitoring tools
  • Knowledge of incident management processes
  • Understanding of SLA management
  • Root cause analysis expertise

Tools & Platforms

  • Proficiency with JIRA for ticket management
  • Knowledge of Confluence for documentation
  • Understanding of version control systems (Git)
  • Familiarity with monitoring and alerting tools

Soft Skills

  • Strong analytical and problem-solving abilities
  • Excellent communication skills in English
  • Ability to work in a 24/7 support environment

Additional Considerations:

  • Must be able to work in North America time zone
  • Should understand service management frameworks and ITIL processes
  • Ability to perform root cause analysis and create technical documentation
  • Understanding of non-regression testing and patch management

Duration of engagement: 1 year

Full remote

 

Recruitment process:

Our recruitment process has 2 stages:

  • First discovery interview with our HR team
  • Technical interview with our Team Leaders or Costumer

How to apply:

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IMPORTANTE EMPRESA

BILINGUAL APPOINTMENT SETTER (SOLAR)
Publicado: 2024-12-11 16:28:12

Job Role Summary

As a Call Center Representative specializing in appointment setting, you’ll play a crucial role in the company’s growth strategy. You’ll connect potential customers with innovative solar solutions, using your persuasive communication skills to generate leads and set quality appointments. This position offers a unique opportunity to contribute to the renewable energy movement while developing valuable sales skills in a booming industry. Your success will directly impact the company’s expansion and the adoption of clean energy solutions.

APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

 

Job Highlights

Monthly Rate: The equivalent of 900 USD per month in your local currency

Schedule: (40 hours a week) Monday to Friday - 10:00 am to 7:00 pm EST (includes 1 hr unpaid break)

Work Arrangement: Work from home

Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor”, the selected candidates must have their own computer and internet connection. They will also be accountable for handling their taxes and benefits independently. The salary is calculated and offered on an hourly basis.

 

Responsibilities

  • Conduct outbound calls to potential customers using provided lead lists
  • Handle inbound inquiries about solar energy solutions professionally and efficiently
  • Engage prospects using a provided script while maintaining natural conversation flow
  • Qualify leads by gathering key information on energy usage and property details
  • Schedule appointments for sales representatives to conduct in-home consultations
  • Maintain accurate records in the CRM system (Go High Level) for all customer interactions
  • Meet or exceed daily and weekly appointment setting targets
  • Participate in ongoing training to enhance product knowledge and refine sales techniques
  • Overcome objections and educate potential customers on the benefits of solar energy

Requirements

  • Excellent verbal communication skills with a talent for persuasive dialogue
  • Bilingual (English and Spanish)
  • Previous experience in call center, telemarketing, or appointment setting roles required
  • Proficiency with CRM systems, particularly Go High Level (training provided)
  • Basic understanding of solar energy concepts (comprehensive training will be provided)
  • Strong listening skills and ability to handle objections effectively
  • Self-motivated with a positive, can-do attitude
  • Comfortable working in a fast-paced, target-driven environment
  • Reliable high-speed internet connection and quiet home office space for remote work
  • Ability to work full-time (40 hours per week) on a Monday to Friday schedule
  • Passion for renewable energy and environmental sustainability
  • Experience in the solar industry is highly preferred

Independent Contractor Perks

HMO Coverage for eligible locations

Permanent work-from-home

Immediate hiring

Steady freelance job

 

Reminder:

Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, including the pre-screening assessment questions, technical check of your computer/device, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

 

APPLY: https://bruntwork.zohorecruit.com/jobs/Careers/655395000108508134/Bilingual-Appointment-setter?source=TikTokMFV

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IMPORTANTE EMPRESA

ASISTENTE ADMINISTRATIVO BILINGUE (LUNES - VIERNES) - PAGO EN DOLARES USD
Publicado: 2024-12-11 16:26:41

Start the year with a new job and working from home!

 

Complete the recruitment process and sign your contract this year to start your remote position in January

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IMPORTANTE EMPRESA

NFL SUMMER INTERNSHIP PROGRAM
Publicado: 2024-12-11 16:13:22

Summer Intern Applications Are Open!

We're thrilled to announce that applications for our 2025 NFL Summer Internship Program are officially live! Don't miss this chance to kickstart your career with us!

 

NFL Summer Internship Program participants have the opportunity to contribute to the organization's success while receiving an unmatched, behind-the-scenes learning experience. Though interns work within specific departments, they can explore all aspects of the business of professional football through challenging project assignments, speaker presentations, mentoring relationships, and networking opportunities. 

 

The summer program covers a minimum of 10 weeks, from June 9 - August 15, 2025.  Interns will be required to work five (5) full days (approximately 40 hours) per week. Interns will be paid an hourly rate for their work. 

 

Application Deadline: Applications must be submitted no later than Friday, December 20 at 11:59 PM EST. No exceptions will be made for those who miss the application deadline. 

 

Due to the high volume of applicants, only those selected for interviews will be contacted by early January. If you are not selected, you will receive an email notification. Please do not contact the NFL regarding the status of your application. 

 

Undergraduate NY: https://lnkd.in/e2v9-8vf
Undergraduate CA: https://lnkd.in/eQJ9jmg8
Legal: https://lnkd.in/eGBMa3Vt
Graduate:https://lnkd.in/eiZZK3wR
NFL Films: https://lnkd.in/eVY4PNj9


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IMPORTANTE EMPRESA

CUSTOMER SERVICE AGENT (BILINGUAL IN SPANISH AND ENGLISH)
Publicado: 2024-12-05 18:13:38

Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for prime and non-prime consumers, Kafene helps merchants grow their customer base and meet the increasing demand for furniture, appliances, electronics, tires, and other durable goods. Utilizing over 20,000 data inputs alongside cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $300 million in sales since inception, we are rapidly growing and looking to expand our team.

We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 150 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide. Last year, we were recognized as one of Built In's Startups to Watch and Forbes' Best Startup Employers .

We are seeking a dedicated Remote Customer Service Agent to assist our business by providing excellent Kafene quality service standards and maintaining high customer satisfaction. The Customer Service Agent will provide services to customers to help resolve requests and issues during the leasing process. The role requires the ability to be adaptable, to remain calm when customers are frustrated, and to have experience working within multiple systems at once with an attention to detail.

What you'll do:

  • Communicates with Kafene customers via telephone, and attracts potential customers by answering product and service questions. Manages customer queries, troubleshoots customer issues, processes payments and modifications, prepares correspondence, escalates complaints across several communication channels, and fulfills customer needs to ensure customer satisfaction.
  • Maintains customer accounts by verifying and recording account information. Includes updating communication logs and dispositions for all account interactions.
  • Manages large amounts of incoming calls. Places outbound calls as necessary for customer account follow-up. Meets personal/team targets and call handling quotas. Includes but not limited to contributing to the team effort by accomplishing related results as needed.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution.
  • Builds sustainable relationships of trust through open and interactive communication. Provides feedback to management through a designated channel to recommend potential products or services, by collecting customer information and analyzing customer needs.
  • Follows all Kafene procedures, guidelines, and policies, including implementing any changes when applicable. Provides accurate, valid, and complete information by using the right methods/tools; includes but is not limited to reading from scripts or utilizing templates when applicable.

Who you are:

  • You are comfortable working in a remote environment with reliable internet access.
  • You have proven customer support experience, ideally in the rent/lease-to-own industry.
  • You exhibit strong phone contact-handling skills and active listening.
  • You possess excellent communication and presentation skills; being bilingual is a plus.
  • You demonstrate the ability to multitask, prioritize, and manage time effectively.
  • You hold a high school diploma or equivalent; a college degree is preferred.

Compensation and Benefits:

  • Compensation: Base pay varies based on experience.
  • Healthcare Stipend: We prioritize your well-being by covering medical, dental, and vision insurance costs.
  • Paid Time Off: We value work-life balance, which is why we offer flexible paid time off starting from your first day of employment.

Kafene is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to jobs@kafene.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

 

APPLY HERE: https://jobs.lever.co/kafene/58608e7f-0184-4cb6-9dc1-c7fa5c75626f/apply?source=LinkedIn 

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IMPORTANTE EMPRESA