Limpiar
Aplicar

Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

QUIERO TRABAJAR

TRABAJOS POR ÁREA

HABILIDADES

NIVELES ESTUDIO

EXPERIENCIA MINIMA

POR JORNADA LABORAL

POR TIPO DE CONTRATO

POR TIPO LOCACION

GERENTE DE RECURSOS HUMANOS

Publicado: hace 3 meses
  • Formación académica: Título universitario en Psicología, Administración de Empresas o carreras afines.
  • Experiencia mínima de 4 años en posiciones similares.
  • Conocimientos intermedios en el Paquete Office y sistemas computarizados avanzados.
  • Idiomas Español, inglés intermedio, creole básico y francés intermedio.
  • Conocimientos del código laboral Haitiano (Avanzado) y Dominicano (Avanzado).
  • Manejo de reportes y métricas.
  • Habilidades para gestión de personal, resolución de problemas, toma de decisiones y trabajo bajo presión.
... Ver más detalles
Microsoft Office
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
INTRARHECURSOS

SR. TRAINING AND QUALITY MANAGER

Publicado: hace 3 meses

The Sr. Manager Training & Quality is responsible for the overall direction, coordination and evaluation of the Training and Quality functions for assigned clients / programs, supervising junior managers. Develop comprehensive processes with appropriate linkages to organizational and operational efficiencies, effectiveness and contributing to business scorecard outcomes. Ensure compliance to client Training and Quality measures and sales/service performance and manage overall operation of Training and Quality Teams across multiple verticals, clients with programs across multiple sites or geographies within those verticals.

  • Essential day-to-day job duties and responsibilities will include:
  • Manage a team of Training and Quality Managers and comply with the verticals of investigators, Finance, Retail, Healthcare and Technology teams.
  • Take a role in the quality function for Operations (OPS) working closely with Training and other stakeholders.
  • Data Mining / re-audits for quality metrics, create team level reports and share outlier analysis with Operations (Ops) team.
  • Perform analytical deep dives based on data mining to develop interpretive insights; conduct trending analysis to identify performance gaps, highlight strengths, and provide recommended corrective actions.
  • Work closely with Ops team to identify tool / language barriers which are impacting associate and customer experience.
  • Prepare coaching content for associates in case of new product / process launches and promotions.
  • Support new product development and/or design changes in coordination with management, project leaders, & project team.
  • Position will participate in audits, Calibrations, R&R sessions,
  • Problem Solving and Root cause analysis as daily basis.
... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
CONCENTRIXDO