Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Acerca del Rol: El Oficial Rotativo se dedica a desarrollar e implementar proyectos que contribuyan a iniciativas estratégicas de acuerdo a sus necesidades y prioridades. Se integrará por períodos de tiempo determinados para conocer el negocio de manera integral y adquirir conocimiento especializado de la operación que le permitan agregar valor a los resultados que persigue obtener las áreas de asignación.

Responsabilidades:

• Estructurar, desarrollar e implementar los proyectos asignados en cada rotación.
• Responsable de documentar y de generar la data/información requerida para presentar al Comité Everest, líder funcional y demás grupos de interés los aportes realizados en cada rotación – presentaciones de avances, informes de resultados finales.
• Gestionar las funciones asignadas por el jefe inmediato de la rotación.
• Desarrollar herramientas de trabajo operativas o gerenciales.
• Adquirir el conocimiento sobre cada área de rotación, sus principales políticas, procedimientos, procesos y controles internos, estructura, indicadores y productos y servicios que ofrece.
• Ejecutar las tareas y funciones en asignaciones de proyectos especiales a los que se le involucre desde talento humano.
• Ser voluntario activo de Responsabilidad Social Corporativa y apoyar en la organización de demás voluntarios.
• Responsable de cumplir y auto gestionar las sesiones de seguimiento con sus principales stakeholders.
• Gestionar su auto desarrollo mediante la participación en las sesiones de entrenamiento e investigación, de acuerdo a las rotaciones, proyectos/ funciones y planes de trabajo asignados.
• Otras funciones que se asignen por su jefe.

Requisitos: Estudio de pregrado finalizados en el extranjero en las siguientes áreas: Ciencias Económicas y Administrativas, Administración de proyectos o innovación y Tecnología.

Dominio avanzado de Inglés.

Excelencia Académica.

Habilidades Requeridas: Interés por el aprendizaje continuo y el desarrollo profesional integral.

Objetivo del Puesto:

Gestionar la afiliación y activación de nuevos comercios con el objetivo de incrementar y desarrollar el negocio adquirente del banco, asegurando una gestión de venta eficiente enfocada en el cumplimiento de metas y en la calidad del servicio.

*Se requiere vehículo

Location:

For Those Who Work At Home, Ohio

Who We Are

At Key, we’re more than a bank. We’re a proud community committed to supporting our teammates’ success and the success of the clients and communities we serve. Our Language Access Program (LAP) team is focused on assessing, planning and implementing an enterprise-wide language access program, making KeyBank’s products and services more accessible to non-English speaking communities. The team reports into Community Banking; however, they work across the enterprise to deliver a thoughtful program.

We are seeking a candidate who resides in one of the KeyBank market areas:

• All NY Markets
• Denver, CO
• Connecticut
• Springfield, MA
• Cleveland, OH
  
  
  

About The Role

The Consumer Analyst will play a key role in supporting KeyBank’s Language Access Program (LAP), which is designed to ensure equitable access to banking services for clients with diverse language backgrounds. This role will assist in managing translation project workflows, maintaining quality control of Spanish translations, and supporting the development of language resources across the enterprise.

As the LAP continues to evolve, this position will also contribute to strategic initiatives such as expanding language offerings, enhancing digital accessibility, and supporting regulatory compliance. The analyst will collaborate with internal teams including Compliance, Legal, Marketing, Client Experience, and Consumer Bank Leadership, as well as external language service providers. This is an exciting opportunity for a Spanish-speaking, detail-oriented, mission-driven professional to help shape the future of inclusive banking at Key.

Essential Job Functions

• Partner in managing translation project workflows, including request intake, compliance review, approvals, documentation, translation processing, quality review, design feedback, and final delivery to ensure timely and accurate delivery of translated content.
• As needed, review and assess the accuracy, completeness, and appropriateness of Spanish translations and other language assistance services provided by Key and our vendors. Ensure all Spanish translations uphold intended meaning, tone and nuance of the original content. Provide corrective feedback and suggestions to translation vendors.
• Coordinate language certification testing, maintain certification tracking, and contribute to the strategic development of certification program enhancements.
• Assist in developing and delivering training to bank employees on language access tools and resources.
• Support the monitoring and auditing of LAP control plans and translated document inventory.
• Conduct research on best practices, trends, and regulations related to language access in the financial services industry.
• Provide feedback and recommendations to improve the quality and consistency of language assistance services across the bank.
• Assist in project management activities to ensure timely implementation of LAP initiatives.
• Collaborate with internal partners to support the overall design and execution of the Language Access Program.
• Assist in preparing presentations to senior leaders.
  
  
  

Required Qualifications

• Bachelor’s degree in a relevant field (e.g., Spanish, Communications, Linguistics, Business, Public Policy) or equivalent work experience.
• Native or fluent proficiency in professional written and spoken Spanish, with a strong command of English.
• Detail oriented with a keen eye for linguistic and contextual discrepancies in Spanish and English.
• Ability to distill complex program information into clear, visually engaging presentation materials.
• Strong organizational, time management, and project coordination skills.
• Excellent written and verbal communication skills.
• Understanding of financial products, e.g., deposit & credit products, investments, etc.
• Strong interpersonal skills with the ability to work collaboratively with cross-functional teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  
  
  

Preferred Qualifications

• Experience in translation project management or language access services.
• Familiarity with regulatory requirements related to language access in banking or financial services.
• Knowledge of translation tools or content management systems.
• Prior experience in financial services
  
  
  

Compensation And Benefits

This position is eligible to earn a base salary in the range of $70,000 to $78,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 09/18/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Mortgage Specialist is actively involved in each key aspect of the loan process and is responsible for ensuring a shortened cycle time by providing exceptional service to third parties and internal departments from Application through Funding. This individual is proficient in collecting and analyzing a broad range of credit, collateral and compliance documents related to the mortgage process, ensuring loan quality and integrity. More importantly, the Mortgage Specialist exhibits well developed communication and interpersonal skills and the ability to work effectively with underwriting, mortgage experience associates, sales representatives, third party vendors and other parties linked to the mortgage transaction. This challenging, yet rewarding, position requires an individual with the flexibility and confidence to balance the service-oriented and analytical aspects of mortgage lending functions with the evolving demands of a progressive industry.

As our Mortgage Specialist you will:

• Evaluate credit worthiness by completing a thorough review and evaluation of third-party mortgage documentation to assess accuracy and credit risk. Analyze international credit reports, foreign verification of employment and perform project reviews to support a credit risk decision. Analyze collateral documentation to ensure collateral supports HSBC’s overall risk
• Ensure a consistent and proactive approach to prior-to-doc condition clearing, in an effort to constantly increase pull-through percentage. Meet or exceed current daily production expectations while ensuring accuracy and quality standards
• Adhere to all federal, state and HSBC regulatory compliance polices while maintaining HSBC Code of Ethics. Ensure that HSBC’s security interest in the mortgage is protected
• Utilize professional judgement for early identification and effective resolution or escalation of issues that arise
• Develop and sustain relationships with third party vendors. Communicate and monitor quality performance and established standards
• Notify all necessary parties of irregularities relative to standard HSBC policy/guidelines
• Responsible for pipeline management, taking ownership of loan processes, risk decisions and accountability for meeting or exceeding service level agreements with a proactive approach toward exceeding customer expectations
• Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, quality, operational risk, etc.)
• Complete other related duties as assigned, including but not limited to: providing guidance and training to less experienced personnel. Support HSBC’s diversity programs. Adhere strictly to compliance and operational risk controls with HSBC and regulatory standards, policies and practices: report control weaknesses, compliance breaches and operational loss events.

For this role, HSBC targets a pay range between $55,900.00 and $83,900.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Realizar investigaciones de fraudes internos y externos incurridos en Alcance y los procesos que esta empresa presta a Banco Ficohsa Honduras, así como el monitoreo de las de las pérdidas por fraude y la gestión de recuperación de las mismas, a fin de reducir la exposición del grupo.

Participar en las investigaciones de posibles fraudes internos o externos en términos de suplantaciones de identidad en productos bancarios y de tarjeta de crédito, casos especiales como ser denuncias, solicitudes del regulador, entre otros, en cumplimiento a la política de fraude del grupo

¡Inicia tu mundo laboral en BANCO LAFISE!

En BANCO LAFISE buscamos Cajero(a) para integrarse a nuestro equipo y aportar al servicio de calidad que nos distingue.

Misión:

Garantizar la efectividad de las operaciones de caja, controlando la recepción, entrega y custodia de fondos.

Requisitos:

• Estudiante universitario en los últimos años de carreras relacionadas con ciencias económicas o afines.
• Orientación al servicio al cliente y a los resultados con calidad.
• Habilidades de comunicación efectiva.

Lo que encontrarás en BANCO LAFISE:

• Un entorno profesional que impulsa tu crecimiento.
• Oportunidad de adquirir experiencia en el sector financiero.
• Trabajo en equipo y cultura de servicio.

📩 Postúlate ya mismo.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

• This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.**
  
  

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities
  
  

Required Qualifications:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.
  
  

Desired Qualifications:

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.
• Bilingual Skills in Spanish
  
  

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

• This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.**
  
  

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities
  
  

Required Qualifications:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.
  
  

Desired Qualifications:

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.
• Bilingual Skills in Spanish
  
  

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Pasantía y programa de desarrollo profesional en el Banco Mundial, dirigido a jóvenes con formación en economía, finanzas, políticas públicas y desarrollo internacional.

Objetivo del Puesto:

Garantizar la ejecución diaria del cuadre y aplicación de controles operativos en la cartera de tarjeta de crédito de ambos vehículos (Banco Ficohsa y Ficohsa Tarjeta) a fin de identificar cualquier incidente, errores en parametrización de transacciones V+ que impidan la correcta contabilización del portafolio o el posteo de transacciones en el estado de cuenta del cliente.

De tal forma que se identifique y mitigue cualquier impacto negativo en la revelación de saldos de los estados financieros del banco y originen reclamos de los tarjeta habientes o nos expongan a observaciones regulatorias e inclusive multas o sanciones por incumplimiento al marco regulatorio MUC.

Principales Funciones:

• Ingresar tasas de cambio mensual al sistema de Vision +.
• Ejecutar cuadre de cartera para ambos vehículos legales (Banco Ficohsa y Ficohsa Tarjeta) de forma diaria.
• Ingresar ticket al equipo de DATA CENTER para carga de archivos de Interface contable.
• Ejecutar revisiones periódicas a los parámetros contables utilizados en el procesamiento de transacciones.
• Brindar soporte operativo al equipo de Central de Riesgo
• Monitoreo de saldos en sobregiro a cuentas de portafolio de Tarjeta de Crédito
• Ingresar los CD contables correspondientes a los cuadres de cartera y procesos de reclasificaciones .
• Ejecutar pruebas de autoevaluación gerencial para los procesos operativos de tarjeta de crédito.
• Participar en los procesos de certificación: UAT y Sanity para el pase a producción de nuevos productos o proyectos que incidan en la operativa de Tarjeta de Crédito.
• Revisión y seguimiento oportuno de las cuentas contables relacionadas a los procesos que se administran en el área.
• Atender diferentes consultas de las auditorías externas, internas, revisiones de la Superintendencia de Bancos y/o requerimientos internos. Así como ejecución de acciones de remediación.
• Promover y garantizar el cumplimiento de los procedimientos internos operativos para los procesos y ejecución de actividades de backup
• Cumplir con el Código de Conducta y ética de la Institución. Así como promover prácticas que fomenten un agradable clima laboral.
• Cumplir con la disposición de la política retención, conservación y archivo de la información. Así como el sigilo sobre la información que administra en su puesto.
• Escalar y brindar seguimiento a los incidentes identificados y relacionados a los procesos que administra.

Formación Académica

Lic. en Administración, Finanzas y Contabilidad.

Experiencia Profesional

1 a 2 años en cargo de Operativa Contable.

Conocimiento solidos en Excel.

ID de la solicitud: 230712

Rango Salarial: 0.00 - 0.00

El rango salarial indicado es solamente una guía. El salario ofrecido puede variar dependiendo de toda una serie de factores, que incluyen entre otros los conocimientos, experiencias y habilidades relevantes del candidato seleccionado.

Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño.

¡Gracias por tu interés en Scotiabank!

Postúlate y Di #Hola a un mundo de posibilidades en el mejor Grupo Financiero, en el puesto de:

EJECUTIVO/A DE CUENTA

Ofrecemos

• Sueldo base mensual
• Bono mensual
• Vales de despensa
• Contratación directa con la Institución
• Prestaciones Superiores a la Ley
• Aguinaldo 30 días
• 20 días de vacaciones por año
• Seguro de Gastos Médicos Mayores
• Seguro de vida
• Desarrollo profesional y crecimiento dentro del grupo Scotiabank
  
  

Funciones

• Como miembro del equipo de ventas de una Sucursal, tiene la responsabilidad de contribuir a su éxito, alcanzando los objetivos convenidos, para detectar y satisfacer las necesidades de los Clientes como buenos Asesores Financieros.
• Serán responsables de la atracción de nuevos prospectos y negocios, lo que lograrán si cumplen con el Logro Comercial
• Participar activamente en las reuniones de Modelo Comercial
• Detectar oportunidades de negocio.
• Establecer planes de trabajo para cumplir sus metas de portafolio nuevo y asignado.
• Aplicar las políticas y normas institucionales en todos los productos y servicios.
• Aplicar en todo momento nuestros valores institucionales, apegarse a las políticas de Prevención de Lavado de Dinero y Financiamiento al Terrorismo, así como Pautas de Conducta en los Negocios.
• Verificar que los expedientes de captación y créditos al menudeo, cuenten con la información/formatos de “Conoce a tu Cliente” o el que corresponda de acuerdo a la política establecida.
• Realizar la digitalización de expedientes en apego a la normatividad establecida
• Participar activamente para el correcto funcionamiento de la sucursal o realizando aquellas funciones inherentes al puesto y las que le sean encomendadas por su supervisor inmediato y que coadyuven al cumplimiento de los objetivos del área o desarrollando las funciones del puesto con eficiencia,
  
  

Requisitos

• Licenciatura en áreas económico-administrativas preferentemente terminadas
• Excelencia en el servicio al cliente
• Experiencia laboral en áreas de promoción y ventas deseable sector bancario
  
  

Ubicación(s): México : Jalisco : Tlaquepaque

En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al banco y nos comprometemos a crear y mantener un entorno inclusivo y accesible para todos. Todos/as los/las empleados deben cumplir con las políticas, normas, códigos y directrices del banco relacionadas con la no discriminación y las adaptaciones en el lugar de trabajo.

• ”Si necesitas algún tipo de adaptación en temas de accesibilidad durante el proceso, indícalo a nuestro equipo de Atracción de Talento”
• **Scotiabank es una empresa incluyente, que respeta la diversidad y no hace ningún tipo de discriminación**
• **Bajo ninguna circunstancia solicita pruebas de embarazo, ni de VIH**
  
  

Agradecemos tu interés. Sin embargo, únicamente las personas seleccionadas para entrevista serán contactadas

Scotiabank es un banco líder en las Américas. Inspirándonos en nuestro propósito corporativo, “por nuestro futuro”, ayudamos a nuestros clientes, sus familias y sus comunidades a lograr el éxito a través de una completa gama de asesoría, productos y servicios en los sectores de banca personal y comercial, gestión patrimonial, banca privada, corporativa y de inversión, y mercados de capital.

En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Si necesitas algún tipo de adaptación (como, por ejemplo, un lugar accesible para la entrevista, documentos en formato alternativo, un intérprete en lengua de señas o tecnología de asistencia, entre otras cosas) durante el proceso de reclutamiento y selección, indícalo a nuestro equipo de Reclutamiento. Si necesitas apoyo técnico, haz clic aquí. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en Scotiabank, pero solo nos comunicaremos con aquellos que hayan sido seleccionados para una entrevista.

Asegurar la eficiencia y calidad en la entrega de Productos Activos y Pasivos, según políticas, para concretar el proceso de venta, clientes nuevos, iniciación de crédito. Garantizar que se realicen la entrega de tarjetas en los SLA definidos por el Negocio.

Realizar una efectiva gestión de cobros de los clientes del segmento manejado que se encuentren dentro de los vencimientos establecidos, y ofrecer a los clientes un servicio de calidad en la gestión de cobros realizada, contribuyendo de esta manera con la reducción de los niveles de mora y el deterioro de las cuentas involucradas. Además, apoyar el desarrollo de las estrategias orientadas a la disminución de clientes transferidos a cartera castigada.

Formación Academica: Se requiere estudiante universitario de las carreras de negocios (Administración de Empresas, Contabilidad, Mercadeo, Ingeniería en Sistemas o Economía), Ingeniería Industrial o estudiante universitario de Derecho.

En Grupo Popular creemos en la diversidad, la equidad y la inclusión. Propiciamos un ambiente de trabajo donde todas las personas son valoradas y tienen las mismas oportunidades, sin distinción de género, edad, origen, estatus, orientación, condición física u otras diferencias.

ID de la solicitud: 232146

Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño.

Asesor de Fraude / Gestión de Fraudes del Caribe / Operaciones Globales

Nivel 4.3

SBDR

Propósito

Es responsable de proveer apoyo operacional y administrativo a la unidad, de conformidad con el “Acuerdo sobre el Nivel de Servicio” y resolución de quejas correspondientes, para garantizar que se brinde un alto nivel de servicio a los clientes internos y externos. El servicio suministrado a los países atendidos puede diferir de acuerdo con lo estipulado en el “Acuerdo”. El Asesor de Fraude controlará, revisará, cuadrará y dará mantenimiento a los procesos dentro de su área inmediata de responsabilidad o equipo, de conformidad con las regulaciones y los procedimientos del Banco, Visa, MasterCard y American Express, así como otras entidades regulatorias locales.

Responsabilidades

• Manejar minuciosamente los sistemas operativos del departamento (IAP, ETELLER, FALCON, Monitor Plus, BioCatch, OEC, TSYS, 3D SECURE, APP, etc.), y mantener un buen conocimiento de los productos de tarjetas de crédito, débito y de las cuentas de depósitos. Así también, como de los procedimientos de Gestión de Fraude del Caribe y un conocimiento general de todos los productos y servicios del banco.
• Analizar las alertas generadas en las herramientas de monitoreo utilizadas, tomando acción oportuna que mitigue la transcendencia del fraude.
• Contactar a los clientes para la validación de movimientos sospechosos en sus tarjetas de crédito, débito y cuentas de depósito.
• Proveer soporte a las sucursales con los casos de fraude, declinaciones relacionadas con Gestión de Fraudes del Caribe.
• Validar con las sucursales las actividades sospechosas entre cuentas y tarjetas.
• Proveer soporte a los Centros de Contacto mediante, llamadas, solicitudes vía OEC o correo, con los casos de fraude y declinaciones que les sean requeridos.
• Proveer soporte a comercios afiliados para la validación de transacciones sospechosas.
• Reportar las ocurrencias inusuales o actividad fraudulenta al supervisor, Seguridad Corporativa y equipo de Analítica.
• Mantener la confidencialidad de la información del cliente según las políticas del banco.
• Realizar otros deberes derivados de los asuntos propios de Gestión de Fraudes del Caribe, según sean asignados.
• Cumplir a cabalidad con el proceso de validación de clientes en llamadas entrantes y salientes.
• Cumplir las regulaciones y los procedimientos establecidos del Banco dentro de la autoridad y responsabilidad asignada.
• Mantener el nivel de servicio requerido de acuerdo con lo establecido en el “Acuerdo sobre el Nivel de Servicio” del banco
  
  

Educación / Experiencia / Otras informaciones (solo específicas del puesto)

• La posición requiriere de conocimientos y entendimientos minuciosos de todos los procesos relacionados con tarjetas de crédito/débito y cuentas de depósito.
• Se requiere conocimiento experto de los sistemas designados, por lo que el incumbente debe tener experiencia en IAP, ETELLER, FALCON, TSYS, 3D Secure, Monitor Plus, BioCatch, OEC y cualesquiera otros sistemas de procesamiento y/o monitoreo de productos bancarios.
• Debe tener buen manejo de las herramientas de Microsoft Office (Word, Excel, etc.)
• Debe tener buen conocimiento de las regulaciones, políticas y procedimientos del Banco; buenas destrezas organizacionales y habilidades de comunicación efectiva para mantener una relación de trabajo armoniosa con el personal del centro de Gestión de Fraudes del Caribe, de las sucursales y unidades.
• Deberá completar los deberes asignados de manera efectiva y debe ser flexible en un ambiente que cambia constantemente (sistemas automatizados y procedimientos).
• Capacitación técnica adecuada
  
  

Ubicación(s): República Dominicana : Distrito Nacional : Santo Domingo

Dirección de trabajo: Av. John F. Kennedy Esq. Lope de Vega, Ens. La Fe

Scotiabank es un banco líder en las Américas. Inspirándonos en nuestro propósito corporativo, “por nuestro futuro”, ayudamos a nuestros clientes, sus familias y sus comunidades a lograr el éxito a través de una completa gama de asesoría, productos y servicios en los sectores de banca personal y comercial, gestión patrimonial, banca privada, corporativa y de inversión, y mercados de capital.

[En Scotiabank, valoramos las habilidades y experiencias únicas que cada persona aporta al Banco y nos hemos comprometido a crear y mantener un entorno inclusivo y accesible para todos. Si necesitas algún tipo de adaptación (como, por ejemplo, un lugar accesible para la entrevista, documentos en formato alternativo, un intérprete en lengua de señas o tecnología de asistencia, entre otras cosas) durante el proceso de reclutamiento y selección, indícalo a nuestro equipo de Reclutamiento. Si necesitas apoyo técnico, haz clic aquí. Los candidatos deben postularse directamente en línea si desean ser tomados en cuenta para este puesto. Agradecemos a todos los candidatos por su interés en esta oportunidad profesional en Scotiabank, pero solo nos comunicaremos con aquellos que hayan sido seleccionados para una entrevista.

Why Wells Fargo

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About This Role

Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.

In This Role You Will

• Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
• Receive direction from managers and exercise judgement within defined policies and procedures
• Develop understanding of bank products and services to connect to customers' needs
• Interact with customers to demonstrate care and build relationships
• Provide appropriate options for bank products and services to customer
• Refer customers' financial needs to other bankers and partners as needed
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
  
  

Required Qualifications:

• 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Bilingual speaking and listening proficiency in Spanish/English
  
  

Desired Qualifications:

• Customer service focus with experience handling complex transactions across multiple systems
• Experience proactively engaging with customers through outreach via phone or email
• Ability to educate and connect customer to technology and share the value of mobile banking options
• Ability to help customers succeed financially by offering introductions to additional team members as appropriate
• Experience working with others on a team to meet customer needs
• Experience fostering and developing strong customer relationships
• Ability to build strong relationships with internal partners
• Ability to follow policies, procedures, and regulations
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
• Ability to interact with integrity and professionalism with customers and team members
• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Support customers and employees in resolving or escalating concerns or complaints
  
  

Job Expectations:

• Ability to work a schedule that may include most Saturdays
• Must take and pass required language assessment
• Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• This position is not eligible for Visa sponsorship
  
  

Posting Location(s):

• 783 N Redwood Rd, SALT LAKE CITY, UT 84116
  
  

Posting End Date:

8 Aug 2025

• Job posting may come down early due to volume of applicants.
  
  

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Perfil de Puesto

Responsable de brindar un servicio integral y personalizado desde el área de cajas y plataforma de servicio a los clientes de la Corporación BCT, también deberá asegurar la excelencia operativa, la calidad de la información y procesos realizados en sus funciones. Así mismo cumplir con los lineamientos y procesos establecidos en la identificación, gestión y seguimiento en temas de Cumplimiento y debida diligencia de los clientes del área.

Requisitos:

• Deseable Bachiller en la carrera de Administración de Empresas, Banca y Finanzas o carrera a fin.
• Nivel de Inglés entre Intermedio y avanzado
• 2 años de experiencia en posiciones similares
• Capacidad de trabajo bajo presión
• Enfoque en resultados
• Pensamiento crítico
• Trabajo en equipo

Perfil de Puesto

Responsable de brindar un servicio integral y personalizado desde el área de cajas y plataforma de servicio a los clientes de la Corporación BCT, también deberá asegurar la excelencia operativa, la calidad de la información y procesos realizados en sus funciones. Así mismo cumplir con los lineamientos y procesos establecidos en la identificación, gestión y seguimiento en temas de Cumplimiento y debida diligencia de los clientes del área.

Requisitos:

• Deseable Bachiller en la carrera de Administración de Empresas, Banca y Finanzas o carrera a fin.
• Nivel de Inglés entre Intermedio y avanzado
• 2 años de experiencia en posiciones similares
• Capacidad de trabajo bajo presión
• Enfoque en resultados
• Pensamiento crítico
• Trabajo en equipo

The Citi Staffing Office is a centralized global function which manages the firm’s non-employee workforce. The Staffing Office is comprised of multiple teams with specialized functions in recruitment of temporary staffing needs, the onboarding of all non-employees, preferred supplier management & contracting, supplier performance management and reporting & analytics.

The Onboarding Coordinator will have accountability for performing non-employee onboarding activities in a high volume, fast paced environment with a focus on strong data integrity and quality.

Job Purpose

• Follow documented procedures and processes to onboard non-employees across the globe for multiple sectors across Citi
• Develop relationships with users across the business (Hiring Managers, Chief of Staff, Sourcing, Suppliers)
• Performs on-boarding, maintenance and offboarding activities in the Non-Employee Management System (NEMS)
• Compliance of onboarding documents to ensure alignment with internal Citi policies and regulations at both the global and geography/country level
• Adherence to required due diligence checks based on non-employee work location
• Working as part of a team to provide onboarding support to a wide spectrum of Senior Stakeholders.
• Acting as the first point of contact for onboarding related queries from clients and escalating as appropriate for resolution.
• Responsible for meeting productivity and data quality targets
• Maintain high standards for data quality by ensuring accuracy of data entry, adherence to documented compliance and control requirements and swift resolution of data quality issues/errors
• Sharing ideas for process improvements, automation and quality/control enhancements around operational and team excellence.
• Maintain communication with internal Citi business partners and suppliers regarding onboarding cycle time and status
• Prioritization of onboarding requests to adhere to Staffing Office service level agreements
• Management of incoming requests via ServiceNow, with accurate tracking, timely updates and providing detailed updates to requestors
• Provide excellent customer service to both internal and external clients
  
  

Knowledge/Experience

• Previous Back Office/Financial Services/Banking/Onboarding/Staffing industry and Vendor Management systems preferred.
• Minimum 2 Years’ experience of working in an administrative or business office environment with the use of in-house computer systems from Windows and the whole Microsoft Office package.
• Minimum 1 Year experience of Relationship management - including internal and external clients/stakeholders to demonstrate ability to provide excellent customer service.
• Experience using Microsoft Office tools
• Outlook: create, organize, read and reply to emails, calendar and contact management, creation and management of meeting invites, creation of signatures for faster and prepopulated email responses as well as rules, and any other further Outlook knowledge that can be useful for the role.
• Word: Reference and search for content in existing Word documents related to onboarding tasks
• Excel: creation of workbooks, entering and managing data, use of basic formulas and operations
• Teams: use of the tool for instant communication within the Citi network, teams’ management, and any other further Teams knowledge that can be useful for the role.
• Experience using Zoom as a meeting software: schedule of meeting, joining meetings, use of the different features within the fool that can be useful for the role.
• Technical/associate degree in Business Administration.
• Risk and control knowledge.

Skills

• Excellent written and verbal communication skills in English (Spanish is a plus)
• Accuracy and attention to detail - pays particular attention to detail and accurate data/work.
• Adaptability - flexible approach and attitude to role with a willingness to adapt to needs and demands of business.
• Strong organizational skills with the ability to prioritize work to align to service level agreements
• Ability to learn new applications quickly
• Able to grasp and master new requirements and related knowledge.
• Relationship Management within our internal/external customers.
• Strong time management skills (able to handle 150-250 emails in a daily basis).
• Ability and experience working in a fast paced, high-pressure environment
• Ability to multi-task on a consistent basis (handling multiple requests thru email, onboarding in SAP Fieldglass, tracking status of requests, communicating status of requests, attending meeting and participating in chats with colleagues and internal Citi partners)
• Strong problem-solving capabilities
• Clients come first - build long term relationships with clients by putting their interests first.
• Work as a team to get the job done
• Adaptability - flexible approach and attitude to role with a willingness to adapt to needs and demands of business.
• Flexibility to work in an office environment and/or remotely when needed
  
  

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities
  
  

Required Qualifications:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.
  
  

Desired Qualifications:

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance
  
  

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management
  
  

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Responsabilidades

• Estudiante universitario activo de las carreras de administración o áreas a fines.
• Experiencia en el área de caja y cobranzas.

Requisitos

• Solo candidatos residentes en Santiago
• Nivel académico mínimo de Estudiante Universitario
• 1 ó más años de experiencia