Diego

Soporte Tecnico al Cliente

Order Executioner: -Responsible for processing purchase orders for Unilever Mexico, Central America & Caribbean. -Ensuring merchandise and/or services are duly delivered. Travel & Expenses Support: -Shared responsibilities with colleagues to ensure smooth operations during “Graveyard Shift” (12 a.m. - 7 a.m.). -Processing and delivering satisfactory solutions for cases sent through Lotus Notes for the entire department. Floor Support: -Assisting customers with billing and technical problems. -Promoting the company by successfully completing sales. -Floor & Escalations Support. -Making decisions concerning customers’ credits.