Sofía Argueta Quezada

Responsible for Quality Assurance at four 3M plants. Improving process capability, reducing Cost of Poor Quality, enhancing Customer Service. Customer issues resolution, applying problem solving methodologies and corrective actions follow up & Risk management for manufacturing technologies. Continuous project management for key strategies and program deployment. Implementation of ERP/SAP quality module. New product introduction & product launch. Metrology responsibility. NPI raw material specifications set up, pricing and purchasing follow up. Four Plants Metrology. Budget responsibility. ISO 9001:2015 Certification. Cost of Poor-Quality regional standardization. Achievements Latin America leader for Cost of Poor-Quality standardization across 11 manufacturing plants delivering a 13% COPQ reduction on 2020 over 25M USD baseline resulting on 3.2 M USD reduction.

Leading Digitization of Lean Manufacturing System Tier reporting structure from shop floor level to corporate director level, to improve data accuracy & readiness issues, optimize productivity, performance, data gathering/ visualization to provide data driven decision making. Optimizing and automating processes utilizing Power BI and MS Office 365 Cloud ecosystem, linking these to manufacturing environment Manufacturing Execution System MES sensors, factory APIs and SAP/Hana and third party solutions that complemented the system, allowing all levels of the organization to have data on hands in their iPhones for real time decision making. Achievements Automation projects providing results of transactional time reduction up to 60% on 3 positions in Mexico, Brazil and Panama as well as KPI data quality accuracy enhancement. Trained first generation of 30 persons on Power BI. Virtually trained LATAM region selected team of replicators (up to 350 persons) on the use of O365

Offering a dynamic catalogue of administrative third-party services to industry, import-export and hotel sector, providing support on transactional and administrative workload, reservations, customer service, digital marketing services, community manager, web page creation, content creation. Certified document translation, collaborating with a network of government certified translators at Mexico, United States and United Kingdom. Specialized on translation of technical, industrial, engineering and scientific documents. Covering other sectors such as finance, human resources, legal, import and export, marketing and architecture. Achievements: Through use of digital tools and early social media, enabled the growth of main customer from 45 rustic cabins to 150 eco luxury cabins focusing on European market.

Providing technical support, auditing and managing up to 20 automotive OEM Tier 1 suppliers shipping parts to 11 plants including Ford Motor Company. Always driving, facilitating and guiding Suppliers towards a supreme Quality and process optimization to reduce Parts Per Million to zero defective parts delivered at Ford Plants. Constant multi-disciplinary teamwork with: Logistics, Supply Chain, Design and Engineering and Purchasing. Cost reduction projects, delivery on time, inventory management and continuous improvement. Working closely with engineering department on part design changes, following closely specific customer requirements. Responsible for PSW part submission warrant, legal approval under the PPAP requirements under ISO/TS 16949 standard. FMEA – Failure Modes and Effects Analysis. Flow Diagrams. Control Plans. System for Measurement and Analysis Research. Achievements: 33% Reduction of Parts Per Million defects among my suppliers Zero stop shipments to Ford plants

Quality Control Assurance in the production and finish product area. Implementation of necessary actions for continuous improvement. Balance and distribution of the production line, preparation of process sheets, inspection sheets and visual aids. Providing training to production plant personnel for the launch of BWS model. Responsible for purchasing of equipment, tools, devices, measurement tools and necessary supplies for production plant processes.

Manufacturing Engineer, responsible of 380 part number Tier 3 PPAP/PSW. Document management for engineering changes. Process capability improvement at production areas. Training to personnel on new engineering changes and standard operating procedures. In site work 100%