Irina Jimenez Gutierrez

Irina Jimenez Gutierrez

Administradora de Empresas

Leadership skills, capability to work under pressure and accomplish due dates, problem solving skills and continuous improvement, good human relations, and deep sense of responsibility, organization and punctuality. Lean and six sigma way of working

Experiencia

Site Services Office Administrator
Roche Share Service Center –
2021-012021-09

 Office Management and all related activities  Supporting all local upper management, high international executives and all site management in general  Scheduling appointments, meetings, travel itineraries and coordinating related arrangements  Preparing and managing expense reports through settling  Preparing and analyzing complex trends, reports, and presentations drawing data from a variety of sources  Assisting in the preparation of budget and project reports as required  Responsible for purchasing from order to execution of PO in SAP system  Coordinated engagement events, such as inaugurations, town halls, LT global meetings to provide collaboration to the Safety Health Environment department and be involve in improving the site environment at all times and to make the best place to work and to be.

Office Administrator and Administrative Assistant to Managing Director
APM Terminals
2018-102020-11

Office Management and all related activities Manage COO’s and other management team appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel Travel coordinator, local and international (end to end process): Journey Management Plans for visitors: Hotel, food and travel, coordinate agenda and al needed events related to visitors locals and internationals. Meeting assistance (internal and external client) Weekly and Monthly Daily Operations Reporting Welcome guests: Local and international VIP guests Office Admin: Coordinate various events of APMT Limon along with APMT San José, townhall, Opening Ceremony, celebrations, Office Social Events,office decorations, Coordinate Internal and External clients meeting assistance and support, office supplies, vendors, supplies budget control. Prepare and distribute memorandums as requested by management Financial Analysis Report: Monthly Cost Control Analysis Create Upper management expense report

QA/QC Doc. Controller
• Moin Container Terminal (APM Terminals) Van Oord
2015-052017-12

Internal Control QA-QC  Monitoring Pacific and Caribbean Quarry documentation, permits and follow up (Soft and Hard Copy)  Correspondence Update (Soft and Hard Copy)  Test Overview Administrator  Daily Progress Report review, print out and delivery to management and Bam International  Hard copy document upload into Think Project (Internal documentation tool)  IFC Site Drawing Hardcopy Update (Engineering, QA/QC and Management)  Engineering drawings update  Quality Control and Assurance Meeting documentation as required  General Dredging &Reclamation Quality Control and Assurance Documentation and filing  Consortium back up Doc. Controller  Arrange scheduling of QA/QC Induction, safety induction and Think Project Induction for newly joined colleagues Internal Audit  Audit internally QA/QC department  Attend to external audits and provide all necessary responses for all handover material and internal processes

AMS IRM Admin. – Escalation and Continuous Improvement Tool
DHL
2014-012014-06

American Continent Continuous Improvement and Resolution of Financial Process Escalations Effective and efficient problems resolution Financial Process documentation Reporting and Graphic Analysis (Pivot tables, data interpretation, filters…) Internal and external customer service assistance Escalations and continuous improvement plans for financial process English and Spanish Conference calls with internal and external customers and service providers. Follow up and quality control of escalations and ongoing issues Feedback, actions plans and identifications of improvement areas to provide an efficient and continuous service Create and modify tool users  AMS IRM Trainer  Assign roles and attributes to the users (profile updates and modifications) Internal Control  Created Approval Matrixes for each region on the American continent for audit and internal control

SALES EXECUTIVE AND CUSTOMER SERVICE
Dell
2011-012014-12

Technical advisor and customer service Subject Matter Expertise in sales (SME) Reporting Research and implementation of new sales techniques Development plans in sales Daily case resolution Escalations Follow up possible frauds customers (Fraud identifications) Team in charge (20 people)

Administradora
Hotel Irdama
2008-012016-12

Follow up inventor and chain supply Quality and customer service Reporting Inventory Profitability Report Responsible for the cleaning, security and front desk area Assist in all Facilities task and all related activities to the good functioning of the hotel Planning and logistic for publicity events (MEIC and Entrepreneurship Fires) Social Media and Networking Team in charge (5 people)

Educación

Técnico · Administración
INCAE Business School
2014
Técnico · Administración
INCAE Business School
2014
Técnico · Administración
INCAE Business School
2014
Otros Estudios
University of Cambridge
2009
Universitario · Administración
ULACIT
2014
Universitario · Finanzas y Banca
ULATINA
2021

Habilidades

Google SuitePaquete de Microsoft Office

Idiomas

Inglés · avanzado