Stephanie Cooper Guzman

Experiencia

Customer service experience solutions Billing specialist
Telus International
2018-02 — 2022-05

Review terms and conditions of account holder.  Review of subscription contracts and billing status between users and client policy.  Enforce client compliance policies and workflow  Assist leadership in enforcing the contract statutes between company and client  Assist in the preparation of reports regarding terms and conditions and billing policies  Conducting legal and administrative research when needed

General Manager Office and Legal Department
Grupo Empresarial Limasol
2013-02 — 2018-01

The objective of my position was the supervision and monitoring of the departments and sections of the business group and their companies, my main tasks being the following: • Prepare, review budgets and control of income and expenses. • In charge of maintaining and updating legal and General Manager calendar • Assist in the preparation of appellate briefs before the Municipality; • Payment of payroll and administration of labor obligations before the Ministry of Labor and employees. • Preparation of weekly reports of the current state of the companies before the Board of Directors. • Supervision of the financial area in order to maximize the profits and profitability of the companies

Educación

Universitario · Derecho / Legal
Universidad Rafael Landivar
2003

Idiomas

Inglés · avanzado