Vanessa Rodriguez Araya
Business Administrator with emphasis in Finance and Marketing with 15 years of experience in national and multinational companies. Focused on results, objectives achievement and ability to solve complex problems.
Experiencia
Key responsibilities: • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. • Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards. • Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor.
In charge of reviewing documents, responding to analyst’s inquiries, coordinating work assignments and responsible for releasing documents. Advising customers about correct policy execution and resolving customer complaints as their direct point of contact.