Cesar Camareno Richmond

Provide assistance through calls for any related issues or questions the customers might have in the retail industry

Provide support through chats to customers for any banking question or problem

• Support the identification, assessment, and monitoring of financial, operational, and credit risks through both quantitative and qualitative analysis. • Prepare regular risk reports for internal teams and regulatory purposes using tools such as advanced Excel, Power BI, and basic SQL. • Contribute to the implementation and improvement of internal controls and risk management processes. • Analyze historical data and stress scenarios to identify trends, potential threats, and early warning indicators. • Collaborate with departments such as Compliance, Finance, and Internal Audit to ensure adherence to risk policies and local regulations.