Carol Torres

Carol Torres

Experiencia

Customer Service Agent and tech support
STARTEK
2012-062014-01

Ability to maintain customer relationships and optimize opportunities for resolve issues  Skill in active listening, asking strategic questions to uncover needs and making recommendations for products and services to meet customer needs

Onsite Coordination Manager Assistant
HP Enterprise
2014-042016-01

In charge of logistic solutions for enterprise company’s in all USA , handle engineers request and coordinating appointment , checking parts stock, tracking the ETA with UPS , contacting the customers , send update Review KPI, Create reports in Excel sheets , review QA , review atendance Phone calls and emails , creating reports for inventory in SAP

Manager of Retreats
Imiloa Institute
2016-012019-09

In charge of the logistics and coordination of 30 retreat events around the world for top class customers. Page 1 of 4 Handle different areas of the company efficiently: Operations, IT , Human Resources, kitchen, retreat management, accounting, booking always with excellent performance and innovation.

Executive Assistant
Adagio Teas
2019-122020-10

Assisting Current CEO with a different task in personal projects. Data Analysis Data Entry Agenda managment Executive meetings Vendor Management Creating reports Negotiation Email and phone handle

Educación

Secundaria
Colegio Bilingue de Palmares
2007
Técnico · Administración
INA: Asistente Administrativo
2010
Técnico · Marketing
INA: Mercadeo
2009
Técnico · Nutrición
Institute for Integrative Nutrition
2020

Habilidades

-Skype - ZoomMS OfficeSalesforceSistema SAP

Idiomas

Español · avanzadoInglés · avanzado