Geovanni Porras Guevara

Person in charge for LATAM and MX corporate reimbursement team. Managing 15 reimbursement specialists. Policy keeper for the region. P2P new implementations champion. Costa Rica point of contact for top stakeholders. 15 DR

Managed vendor maintenance, invoice processing, uploads, corporate reimbursements (Concur), corporate credit cards and the AP disbursement groups handling check and ACH disbursements. Managed accounting functions.

Resolution liaison for all PAYMAP legal, SUBPOENA, CFPB, IRS, or US Government inquiries. Person in charge of all operating areas, enrollment, PROD migration, monthly maintenance, sponsor reporting, commission calculation.

Monitor, maintain and set up the Interface (automated communication between platforms). Managed 36 different connectivity channels between WU and the sponsors. File transmittal and support thru SFTP connection. Scripts

Maintain product, service SLA across all functions. Critical exceptions reviewer prior auction. Legal and Courthouse complaints reviewer. Identify critical gaps in the main process design/implement corrective actions.