Maria Fernanda Porras Villafuerte
HR specialist with proven Shared Services experience for North America region. Customer service, training, onboarding, benefits and T&E are some of my expertise areas. With a BA in English teaching and with strong background in HR support processes and data processing
Experiencia
Work on tickets created on the Ask HR web site Guide employees through the travel & expense web site in order to create expenses for their AmEx business cards Answer questions regarding HR policies, processes and changes Data changes confirmations Fulfill employees W4 and direct deposit on the HR web site Receive calls regarding employee’s misbehavior for information tracking and process improvement Arrange missing payments by working together with payroll T2 Handle employee life cycle events such as new hires, promotions, relocations, separations Provide W2