Director, Product

Job Description GolfNow is seeking a Director, Product Management to lead product initiatives and develop Product Management talent across our B2B golf technology portfolio. You’ll combine product expertise, strategic thinking, and people leadership to improve the technology that helps golf course operators manage their businesses and drive growth. Working closely with Engineering, Design, and business leadership, you’ll translate business objectives into coordinated product priorities and deliver measurable improvements in customer experience, adoption, and commercial performance. You’ll bring an AI-native approach to Product Management, using AI and modern tools to improve effectiveness while developing these capabilities across your team. Why This Role Matters: You’ll play a key role in advancing GolfNow’s B2B products while building a strong Product Management team. Your success will be measured by the customer and business outcomes achieved and your ability to develop Product Managers who demonstrate sound judgment, ownership, and accountability. What You’ll Do: Lead Product Ownership: Build deep expertise across GolfNow’s B2B portfolio and develop Product Managers who take accountability for customer experience, product performance, and business outcomes. Translate Strategy Into Product Direction: Partner with senior leadership to translate business objectives into coordinated product priorities and roadmaps. Evaluate opportunities and tradeoffs across products while contributing to broader portfolio strategy. Drive Customer Experience and Innovation: Identify opportunities to improve customer workflows, expand product capabilities, and introduce innovative solutions that create measurable customer and business value. Build and Develop a High-Performing Product Team: Lead, coach, and develop Product Managers. Establish clear expectations, strengthen product judgment, and create an environment that encourages accountability and professional growth. Strengthen Cross-Functional Leadership: Build effective partnerships across Engineering, Design, Data, Operations, Sales, and business leadership. Align teams around priorities, resolve dependencies, and communicate decisions and tradeoffs clearly. Accelerate Execution and Business Results: Establish meaningful success measures, guide complex product initiatives, and use customer insights and performance data to Qualifications What You Bring: Significant Product Management experience, preferably 10+ years, with demonstrated success leading complex products, portfolios, or cross-functional initiatives. Experience managing, coaching, and developing Product Managers, including strengthening team capabilities and accountability. Experience with B2B software or technology products and demonstrated success improving customer experience, adoption, retention, or commercial performance. Strong strategic thinking and product judgment, with the ability to translate business objectives into coordinated priorities, navigate ambiguity, and make informed tradeoffs. Strong analytical capabilities and experience using customer research, product metrics, and market insights to guide decisions. Technical fluency across APIs, integrations, architecture, scalability, and engineering tradeoffs, combined with the ability to influence senior stakeholders and technology leaders. An AI-native approach to Product Management, with the ability to leverage AI and automation effectively while developing these capabilities across a team.

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