Tech Support Specialist

Now Hiring Tech Support Specialist - $900 Monthly We are looking for a tech-savvy problem solver ready to take on a dynamic role. This is a hybrid role involving tech support, systems implementation, and light development/integration work to optimize our client's internal tools and processes. Your responsibilities may include (but aren’t limited to): ✅ Supporting and managing Proline CRM across multiple franchise locations ✅ Troubleshooting issues, managing tickets, and onboarding users ✅ Assisting in third-party tool integrations and automation builds (Zapier, APIs, Webhooks) ✅ Creating SOPs, training guides, and hosting training sessions ✅ Collaborating across departments to streamline workflows and tech processes Requirements: ✔ 90% English level or higher ✔ System Engineering degree is a PLUS ✔ 2–3+ years of experience in tech support or IT systems implementation ✔ Knowledge of CRMs (Proline experience is a huge plus!) ✔ Familiarity with APIs, automation tools (Zapier, Make), and webhooks ✔ A proactive mindset and a strong problem-solving attitude ✔ Excellent English communication and documentation skills ✔ Experience with tech solutions in franchise or multi-location business models ✔ Light coding skills (JavaScript, Python, etc.) or proficiency with no-code/low-code tools ✔ Experience integrating tools like QuickBooks, GoHighLevel, Slack, RingCentral, etc. ✔ Background in tech support for SaaS platforms Benefits: - Mon-Fri (Office hours) - Weekends off - Excellent and unique work environment - Competitive salary in dollars - Robust Growth Program - Seniority Program And so much more! *Position is on-site. *We are NOT a Call Center. Please submit your application and our HR team will get back to you. Good luck!

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