Juan Jose

College Program Internship participating in a living, learning and earning experience with a Fortune 100 company. • Selling food & beverages at outdoor carts and/or indoor restaurants. • Cash handling both manual and using computerized registers. • Taking and filling orders, multi/tasking • Working independently, or as part of a large team • Setting and stocking tables, outdoors carts and restaurants • Providing information to Guest. • Approaching Guests and engaging them in conversation. • Cash handling both manual and using computerized registers. • Working independently, or as part of a large team • Demonstrating and selling merchandise in indoor and outdoor areas

Interaction with customers • Being able to solve technical problems • Engaging clients in conversation and selling them products • Contracts for new customers and renewals. • For the account of Bell TV Canada

Analyzes asset data produced by different tools to improve and verify the quality of the asset data • Produce standard and AdHoc reports • Uses Asset Management standards, process and procedures as required • Is accountable for populating the Asset Management Database with accurate configuration, location and lifecycle information • Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers • Incident Management • Is responsible for the accuracy and availability of populated asset information in the Asset Management Database, ensuring compliance to client standards • Escalation Management • Problem Management • Change Management/Implementation

Managed up to 12 managers while setting direction to ensure operational excellence. Collaborated with Country Manager to create New Store Opening Strategic Plan. Successful P&L management for 5 stores reflected in an improvement of 15% of unit contribution or profitability. Promote 20+ employees’ development and internal growth to supervisory/management positions within the district.

Visual Strategy for direct channels for the commercialization of IQOS, ensuring that all processes and activities are compliant to the local law requirements and PMI policies and procedures. Collect and analyze data to assess an optimize in-store experience React in timely manner and anticipate markets needs in order to adapt plans and capitalize on opportunities/eliminate threats Support on trainings to the teams in the markets Ensure the best experiences of the consumers