
Katherine Bridget González Montero
Servicio al cliente y soporte administrativo
Experience
Customer service II fraud department
Sykes
2017-02 — 2017-06
Customer service representative II Fraud Identity department Inbound calls 100% English
Bilingual receptionist
ASEPHILIPS - Philips
2018-10 — 2020-02
Customer service, inbound and outbound calls, email. Opening and closing of Lobby, Settlement delivery, visits and contractors control. HR support in recruitment process.
Customer service and administrative support
ASEPHILIPS
2020-03 — 2021-08
Customer service, inbound and outbound calls, also email responses. Credit counseling, petty cash handling, product sales, file documents. CODEAS Knowledge. Inventory control and suppliers entry.
Education
Secundaria
Colegio Tecnico Profesional de Flores
2011
Técnico · Asistente de Gerencia / Secretariado
Colegio Tecnico Profesional de Flores
2011
Universitario · Arte
Universidad Nacional de Costa Rica
2015
Técnico · Administración
Universidad Fidélitas
Present
Otros Estudios
Centro de estudios en inglés conversacional
2012
Languages
Inglés · intermedio