Jhonson Alfredo Brown Perez

Manage reservation schedules , carry out daily monitoring of turnover and collections , Check the proper execution of staff schedules , Organize and assign rooms , Use of Opera hotel software, Extranets and AVAILPRO

▪ Perform billing verification (pre-authorization) ▪ Assing room according to booking criteria. ▪ Update (opening / Cclosing ) and monitor rates and hotel visivility across all distrubutions chanels ▪ Use of extranets: Booking, Expedia, Gta, Keytel, Hotelbeds, HRS, Availpro, Duetto, Experience.

Multi-purpose receptionist : ▪ Monitor cash-flow. ▪ Verify arrivals and departures, ▪ Monitor invoices ,no show, payment guarantees. ▪ Promotions from our IHG rewards loyalty program.

Multi-purpose receptionist : ▪ Check-in et check out. ▪ Billing. ▪ Request for telephone and email reservations.

Multi-purpose receptionist : ▪ Standard Téléphonique. ▪ Billing. ▪ Arrivals and departures. ▪ Processing e-mails, request and reservations. ▪ Promotions from our ACCOR rewards loyalty

Multi-purpose receptionist : ▪ Standard Téléphonique. ▪ Perform billing verification (pre-authorization). ▪ Billing. ▪ Arrivals and departures. ▪ Processing e-mails, request and reservations