Anthony Meza Monge

Customer Service / Tech support

Experience

Customer service
Amazon
2016-082019-08

I worked almost 3 years from home attending calls for Amazon.com ( .CA and .Com.mx), my responsibilities were manage calls, chats and emails from customers regarding issues about theirs packages , was a beautiful experience and now I am ready to continue and enjoy others experiences.

Tech Support 1 and 2
Apple
2014-082016-08

I started the Apple account in Costa Rica, we opened the IOS line in Spanish-English after that we opened the CPU line ( OSX) in Spanish after a while keeping the account with the best metrics, Apple decided to open the most important line in CRC, the seniors Advisors or that we called Tier 2. I was for the company on first place during the period of that worked there. Basically I was expertise in IOS and OSX, also all the products that Apple has

Customer Support
Equifax
2020-012021-09

I’m working in a great company as Equifax one of the credit bureaus , my role is take calls and emails related to investigate financial information for Mortgage applicants , for that reason my job requires a lot of security and be concentrate because our report could affect the credit reputation about a person . I’m so glad to be in Equifax but if something appears that make me moving forward in order to get my dreams I will be ready to take any challenge

Languages

Inglés · avanzado