Sebastián Alfaro Castro
Experience
- Salesforce’s consultant. - Salesforce developer, software solutions on the cloud. - Salesforce tester, test class to verify the code and implementation in production. - SOQL Query and procedures optimization. - APEX development of custom classes.
- Software analyst that transform business needs into functional specification and diagrams to provide the software requirements and develop the solution. - ReactJS and AngularJS developer to build web sites and mobile applications.
- Accurate and professional customer service to all Amazon customers. - Assist customers in expediting orders and correcting post-sales problems. - Research and review policies and communicate effective solutions in a fun and fast-paced environment.
- Implementation of supply chain planning software modules on customer site. Covers analyzing the customer’s environment, presenting and designing a solution, configuring the software, data integration, dashboard configuration and reporting.
- UCMDB Technical Support - Accurate and professional customer service to all Tek Experts customers.