
Sudan Miguel Linarte Hidalgo
Professional with more than 12 years of experience in the areas of administrative and customer service. Seeking to use proven problem-solving and analytical thinking skills to provide a professional service and maintain high levels of quality.
Experience
- Worked as an assistant and trusted person for the sales manager, providing support in all aspects of sales and office management. - Achieved better control of the Brand's inventories, which marked a milestone widely praised by upper management. - Supported and assisted the sales area with the completion of the PO process, achieving higher levels of quality and efficiency. - Optimized the sales commission calculation process to avoid errors and consequently reprocessing or reissuing. - Responsible for the petty cash was efficiently managed the funds to achieve monthly savings.
- Supported the sales area with the completion of the PO process, reducing errors and improving delivery times. - Coordinated with the company's lawyers the collection of signatures for the deeds of purchase and sale of vehicles. - Solved in an anticipated, precise, and efficient way the problems and complaints of internal and external customers, to prevent them from reoccurring in the future. - Built good relationships with members of other departments to create contact points and work together efficiently to complete tasks and avoid delays or future issues. - Participated in updating the administrative department manual, to make the operational and administrative processes more efficient.
- Processed invoice and credit note payments, achieving a considerable improvement in processing time. - Ran the control of invoices processed by other members of the department to identify possible errors. - Mentored and trained new team members and supported them in their onboarding process. - Assisted in making constant updates to the operational processes, contributing to an improvement of the performance of the team. - Acted as back-up for the departments in charge of processing the English invoices to help the team to complete their backlog on time.