Paola Liliana Arbelaez

Translated over 80 technical and official documents from English into French, Spanish, and Portuguese ensuring accuracy and cultural relevance. • Improved translation turnaround time by 20% through research and terminology standard. • Collaborate with subject matter experts to refine terminology and ensure compliance with industry standards. • Demonstrate cultural sensitivity and awareness to accurately convey cultural nuances in translations.

Translate FAA regulatory documents and reports, ensuring compliance with federal guidelines. Edit and proofread translated materials enhancing consistency across +10 documents. Maintain strict confidentiality while handling sensitive government materials.

Designed and implemented a structured language training program for employees to improve communication skills in Spanish and English. Teach three weekly classes, focusing on industry-specific vocabulary and real-world language applications to enhance workplace efficiency.

Provided real-time interpretation for over 30 customer service interactions. • Facilitate cross-cultural communication, improving service accessibility for diverse populations. • Ensure 100% compliance with confidentiality and privacy guidelines

Delivered 200+ hours of Spanish and Portuguese instruction to individual and group learners. • Developed customized lesson plans, increasing student engagement and retention by 30%. • Integrate technology-based tools such as Zoom or Teams to enhance remote learning efficiency.

Designed and taught 30+ online courses in Spanish and Portuguese, engaging students from diverse backgrounds. • Led the Search Committee for Spanish and Portuguese Faculty, improving hiring processes. • Created and revised syllabi, contributing to a 15% increase in course enrollment.