Carolin Matos De Cat
I am very interactive and flexible. I am an excellent team player but I also like to work independently. I’m very sociable, I like to learn new things and improve myself every day.
Experience
-Resolve customer complaints via phone, email or social media. -Use telephones to reach out to customers and verify account information. -Cancel or upgrade accounts. -Take payment information and other pertinent information such as addresses and phone number. -Greet customer warmly and ascertain problem or reason for calling. -Compile reports on overall customer satifaction.
-Boarding: passport check before flight departure. -Administration document for minors. -Accompanying minors to the aircraft or from the aircraft to their parents -Help passengers with any questions.