Cheryl

1- 11 months working as a customer service representative for the ATT account, providing the most kind and polite service possible in every call, giving high quality technical support, billing solutions and selling products. 2- 2 years working as a customer service representative and fraud specialist for the Capital One Account, I used to review credit card transactions to guarantee customers that their banking accounts were protected against possible fraud purchases and identity theft.

Here is an overview of my experience for this company. 3 years working as a sales representative for the Sirius XM account, I used to receive calls from Americans who wanted to get the satellite radio service, I explained the service, different packages and different prices and, I activated the service during the call.

Here is an overview of my experience in this company. 3 years working as a customer service representative and collections agent, I used to call Americans in order to collect debts, I helped customers finding payment plans that better fit their needs providing options so they could take care of their accounts or to be set for success.