
Marcelo Calvo Villalobos
Experience
Responsible for monitoring calls, chats, tickets or emails to assure that the agents are providing outstanding customer service and following the correct procedures.
Responsible for receiving phone calls to give customer service assistance to orthodontists and general dentists in the USA and Canada.
Responsible for receiving phone calls to give customer service assistance for Target.com Customers.
Responsable de recibir llamadas telefónicas y correos electrónicos en relación con reservaciones, así como también darle la bienvenida los clientes a la hora del Check-In, despedir al Check-Out, recomendar tours, etc.
Responsible for receiving phone calls, chats, and web forms to give registration and activation assistance for Autodesk customers and their subscriptions.