Raul Enrique Santana Cimpic

Provided customers with thorough explanations to resolve their indivudual problems. Used my personal sales skills to upsale products and generate more revenue for the company. Developed intermediate skills on microsoft excel, word, and power point. Used specific computer software to recieve calls and locate customer information. Arrived at work everyday with a positive attitude to encourage my coworkers to maintain company moral.

Assisted travelers with their questions and concerns during their stay at the resort. De-escalated emotional or intense situations when travelers were displeased or in distress. Facilitated daily activities and night events on and off site for large groups of Canadian, American, and Dominican students. Strong interpersonal skills. Punctual and reliable. Loyal employee, as evidenced by two years of seasonal work

Assisted Vacation Club members with questions andconcern about their membership. Make Welcome calls to all new members joining theclub to teach them how to use all our diffrent platforms Assisted 3 all our brands hotels email respondingcustomer needs in a timely manner.As post sale coordinator, followed up with cancellationrequest making confrences with sales representatives atour hotels. Negotiated directly with our Vacation Club members tomake sure they don’t cancelled their membership.

Assisted applicants for Substitute Teacher and TeacherAide positions in securing employment with publicschools in Philadelphia, PA, and New Jersey.Engaged with candidates through calls, emails, and textmessages to guide them through the applicationprocess until successful placementCollaborated closely with the School Districts ofPhiladelphia, PA, and New Jersey to ensure timely andaccurate hiring procedures.