Oswaldo Machado
I am a professional with 30 years of experience, running businesses consumer products and logistics services; management and development of sales teams (field, inside and retail), marketing, commercial administration and customer service. Creating successful teams, achieving important goals
Experience
(Cargo, Logistics and operational support for e-commerce. MIAMI – USA) Creation of the portfolio of services for customer Customer service key accounts Management of the teams: Marketing, Sales (field, inside and retail), and Customer service (contact center) Development of business relationship with active clients Design of business strategies for the recovery of inactive clients Search for new customers Sales channel development Rate Management (control and update rate) Relationship management B2B, B2G and B2C Strategic business and marketing planning to achieve the highest profitability