Especialista en soporte al cliente

At Evertreen , we are on a mission to make sustainability accessible and actionable. As we grow, we are looking for a Customer Support Specialist who is passionate about helping people and delivering exceptional service. 🔹 Key Responsibilities: Respond to customer inquiries via email, chat, and other channels Provide timely, empathetic, and accurate support Assist clients with questions about tree-planting projects, platforms, and accounts Collect and report user feedback to improve our services Collaborate with internal teams (tech, operations, ESG) to resolve customer issues 🔹 Requirements: Excellent communication skills in Spanish and English A proactive, positive, and customer-first mindset Experience in customer service or support roles is a plus Ability to multitask and work independently Familiarity with digital tools (CRM systems, help desk software) 🔹 What We Offer: A mission-driven, international work environment The opportunity to support meaningful environmental projects Flexible working hours and remote options Room for growth and personal development

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