Account Manager

As a n Account Manage r at Ergeon, you’ll step into a key position in the Sales Department focused on becoming a trusted advisor to residential homeowners. You’ll guide them through informed decisions about enhancing their properties, uncover challenges, and develop tailored solutions that deliver personal and property value. Through Ergeon’s consultative sales process, you’ll contribute to customer satisfaction and revenue growth . Success in this role means building trust, mastering consultative selling, understanding the residential customer journey, and committing to continuous learning and improvemen t. With over 350+ people in 40+ countries, Ergeon is a tech-powered outdoor living and construction company serving 40% of U.S. households. With 20,000+ home improvement projects completed and a stellar Net Promoter Score (NPS) of 73, we’re shaping the future of the home improvement indust ry. Learn more about Ergeon and our globally distributed t eam ! ⚙️ What You’ll Be DoingManage leads from qualification to close to delivery of se rviceConduct outbound communications, including calls, sms, and email. Respond to inbound emails, texts, and phone callsApply consultative sales techniques (including SPIN) to uncover needs and build valueBuild rapport and trust with customers by understanding their personal goals and property chall engesConnect customer needs to tailored solutions that enhance their property and life styleTrack and manage your pipeline using CRM tools, prioritizing follow-ups and closing activ itiesCoordinate with PMs and CSRs to deliver a seamless exper ienceShare customer insights and trends with the Sales Team L eaderCollaborate to refine our tools, training materials, and team proc essesContribute to knowledge sh ari ng 🦺 What We’re Looki ng ForMust- haves Consultative sales mindset with exposure to both B2C and B2B enviro nmentsProven ability to manage a high-volume sales pipeline with accuracy and follow-t hroughStructured sales framework expertise (SPIN or si milar)Persuasive communicator who builds trust and navigates objections with e mpathySimplifies complex offerings and helps customers make informed dec isionsTech-savvy, able to juggle multiple tools (Slack, Gmail, Pipedrive, Meets, Frontapp, internal tools)Self-directed and focused while working remotely, even during amb iguityNice-to -havesExperience as an account manager in a sales or customer succes s teamExposure to both retail and remote sales enviro nmentsComfortable working with structured workflows and process toolsExperience supporting clients through post-sale trans itionsAbility to identify patterns and recommend process improv ementsFamiliarity with construction or home services indu str ies 🧰 What You’ ll NeedLo cation: We are considering applications from the following countries/re gions: Account Manager Hiring Regions Tools & ; Tech: To thrive in this role, you’ll need a professional-grade remote setup that meets these minimum requi rements: Device & Pe rformance ProcessorWindow s (Intel): Core i5, 14th Gen or newerWind ows (AMD): Ryzen 5, 7000 Series or newerMac: Apple M1 Pro or newer — M4 (non-Pro) also accep t ed Memo ry:Windows: 16 G B D DR4 RAMMac: 16 GB unified memory (minim um)Storage: 512 G B NVMe S S D Graph ics:Windows: Integrated Graphics (Intel Iris Xe or AMD Radeon 680M or hig her) Display: Full HD ( 1920 x 1080) Soft ware & OSWindows 1 0/11 (64-bit)Latest stable macOS Ad ditional SetupSta ble internet: 10 Mbps upload / 20 Mbps down load (minimum)Noise-canceling headset w ith microphone Power backup : 250–300W UPSAccess to 1.5 GB/day of data dur ing outages 💡 What We Off erCompensation: $10/hour + bonus. Paid wee kly via U pwork.Bootcamp: A fully-paid, immersive training program featuring 1-on-1 mentoring, hands-on practice, and teamwork to set you up for success.Benefits & P erks:Immediate: Birthday day off and la nguage classes .Post-Training: Free noise-canceling headset, $400 Tech/Wellness/Learning fund, and co- working budget. After 6 Months: Stock options, flexible PTO, and subsidized he alth insuranc e.After 1 Year: Laptop re pla cement fund. 🌟 Take the leap and join us on this e xci ting journey! 🌟Be part of Ergeon and elevate your career while making a me aningful impact.

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