Coordinador médico

Referral Coordinator (Healthcare Operations) Location: LATAM (100% Remote) Job Type: Full-time (Monday to Friday) U.S Hours About the Role: We are seeking a highly organized, proactive, and patient-focused Referral Coordinator to join our growing healthcare operations team. This role is ideal for a remote professional with a solid background in care coordination and referral management who excels at bridging communication between patients, clinical providers, and internal administrative teams. If you are deeply detail-oriented, enjoy managing follow-ups, and thrive in a fast-paced, structured healthcare environment, we would love to have you on board! Key Responsibilities: Referral Management: Efficiently process, track, and log all incoming and outgoing referrals to ensure timely care delivery. Care Coordination: Act as a primary liaison, communicating clearly and professionally with patients, medical providers, and internal stakeholders. Documentation & Records: Maintain flawless, accurate, and confidential data records within company tracking systems and electronic health records (EHR). Proactive Follow-ups: Systematically follow up on outstanding referrals, prior authorizations, and missing clinical information to avoid delays. Workflow Optimization: Collaborate closely with team members to continuously streamline workflow efficiency and improve care outcomes. Compliance: Adhere strictly to company standard operating procedures, data privacy regulations, and quality service standards. Requirements: Proven Experience: 1–3+ years of experience in referral management, healthcare administration, care coordination, or a related clinical support role. Communication Skills: Exceptional verbal and written English communication skills (Intermediate-Advanced / C1 preferred) to interact with international medical networks. Operational Skills: Outstanding multitasking, time-management, and organizational abilities within fast-paced environments. Technical Workspace: * A dedicated, quiet, and professional home office setup. Reliable computer equipment with a dual-monitor setup (minimum of two screens) to support workflow efficiency. A highly stable, high-speed internet connection via ethernet cable (hard-wired setup is required for system stability). System compatibility to implement secure corporate remote networks (such as company VPN workflows). What We Offer: 100% Work-from-home flexibility from anywhere in LATAM. Competitive compensation package paid in USD / stable currency. Opportunities to grow within an international, performance-driven healthcare company.

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