Customer Service Representative

Are you a skilled Customer Service professional looking for a remote job? Look no further than LatHire — the largest marketplace for connecting LatAm talent with leading US companies. What we offer: Earn $1,000 - $5,000/mo USD depending on seniority Choose a schedule that works best for you Communicate directly with the clients Apply once and be considered for multiple relevant positions No more hunting for jobs - we'll bring them straight to you! Requirements: 2+ years of experience is preferred Fluent English is required Our Customer Service roles typically include: Raising support tickets to enable tracking and resolution of customer requests Investigating and resolving customer complaints then closing support tickets Maintaining a database of customer information Escalating inquiries to the appropriate team, when necessary Checking product or service availability Assisting customers with registration or account creation Passing customer feedback onto the product or sales team to improve the organisation’s offerings

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