Remote Sales and Operations Associate (Spanish Required)

Simply Vetted is dedicated to connecting top-tier talent from Latin America with exceptional job opportunities in the United States. Our clients trust us to find the best candidates, and our candidates trust us to open doors to rewarding careers. With a history of successful placements and a commitment to quality, we ensure your job search is in expert hands. Job Title: Remote Sales and Operations Associate (Spanish Required) Location: Remote from Latin America & the Caribbean Position Type: Full-time Salary: $1667 / month USD ($384.75 USD / Week) Schedule: Monday - Saturday, 8:30 AM - 6:00 PM (EST) (Includes paid 30-minute lunch break; must remain available for urgent calls). Payment Schedule: Weekly (Wise, Remitly, Payoneer, Crypto etc.). About the Company: Our client is a Florida-based residential and commercial cleaning services company, primarily serving residential clients. Renowned for exceptional service and top-rated customer reviews, they boast a near-perfect 4.9-star rating on Google with 200 reviews. As they continue to grow, they are expanding their team to enhance operations and maintain their high standards. Job Overview: We’re seeking a proactive, Bilingual (Spanish & English) Remote Sales and Operations Associate to manage post-booking operations, customer retention, scheduling coordination, and customer interactions. This role is critical for ensuring seamless service delivery, handling client inquiries, resolving issues, and driving recurring revenue through exceptional follow-up. Initially, the focus will be on customer service and operations, ensuring cleaners are dispatched on time, resolving scheduling issues, and maintaining client satisfaction. After 5-6 months, as the hire becomes more familiar with the role, they will gradually take on more sales-related responsibilities, including handling inbound sales calls and converting one-time clients into recurring customers. Responsibilities: Inbound & Outbound Coordination Dispatch cleaners and ensure punctual arrivals for residential/commercial bookings Resolve scheduling conflicts, last-minute changes, or urgent client requests Customer Communication & Retention Follow up with clients post-service to convert one-time bookings to recurring plans Handle client complaints, ensure satisfaction, and escalate critical issues Scheduling & Operational Support Update job records, client preferences, and service history in company systems Monitor cleaner availability and adjust schedules dynamically Future Sales Growth Train under leadership to handle sales calls after 5-6 months (progression based on performance) Requirements: Strong English fluency (spoken/written) Outstanding communication skills over the phone Experience in customer service and/or sales roles Ability to work independently and meet deadlines Capable of engaging effectively with a diverse client base Exceptional organizational skills Attention to detail at all times Important Note: Please submit your resume in English, otherwise, your application will not be considered. APPLY HERE: https://www.linkedin.com/jobs/view/4139891961/?alternateChannel=search&refId=q%2BldZ7ZvX1tl65ruPoxOaQ%3D%3D&trackingId=lBGe8jgOpJg9OvhelvNLJw%3D%3D&trk=d_flagship3_search_srp_jobs

Register free to apply